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1401-0310-024-11 - Service Manual System Sophi and Sophi A
1401-0310-024-11 - Service Manual System Sophi and Sophi A
1401-0310-024-11 - Service Manual System Sophi and Sophi A
Sophi &
Sophi A
Service Manual English
Part No.: 1401-0310-024
1401-0310-024-11_Service Manual System Sophi and Sophi A 2/78
Table of Contents
1 System Sophi & Sophi A in General ................................................................. 6
1.1 Qualification of service personnel /intended use and user profile ............................ 6
1.2 Description of device equipment .............................................................................. 6
These instructions are intended for service personnel to install, maintain and repair Sophi.
For educated hospital personnel and surgeons to handle and troubleshoot the Sophi Sys-
tem. The systems Sophi & Sophi A are equivalent in many respects. If the systems behave
differently, the difference between the systems is listed.
1.2.1 General
The Systems Sophi and Sophi A have fundamental similarities. Chapters such as service
and maintenance or spare parts are described in 1 System Sophi & Sophi A in General.
More differing topics are described in the individual parts 2 System Sophi and 3 System So-
phi A. System Sophi includes the versions Sophi Premium and Sophi Eco.
Information regarding description and application of the system Sophi to be found in the in-
struction for use (IFU). Only components listed in the instruction for use (IFU) chapter
"Scope of Delivery" may be connected and plugged into the system.
The system may only be operated with cassette/tube systems and phaco, vitrectomy and
diathermy instruments validated and recommended by This AG.
1.2.2 Interfaces
USB and LAN
Attention: Only devices with medical grade certification or EN 60950 certification are al-
lowed to connect to Sophi. The person connecting devices to Sophi is responsible for ob-
serving the allowed leakage current.
If the batteries are installed, the Battery Control System (BCS) is active or on standby. To
reset the BCS, uninstall both batteries.
1.5.1 Symbols
See instruction for use (IFU)
If the battery is damaged (e.g. by dropping the battery), it must be replaced and disposed of
properly.
Documentation
Please consider the following annexes to the distribution contract:
- Annex I: Products and Territory
- Annex VII: Stock of products and spare parts
- Annex IX: Non-conformity and adverse incident
ESD protection
Use suitable ESD protection while working on the device. It is recommended to use an ESD
wrist strap with cord, as displayed in chapter 1.10 Required tools. Connect the ESD wrist
cord with an unvarnished part of Sophi’s or Sophi A’s frame – see suggestions in the follow-
ing picture.
1.8.2 Returns
If a device is returned to This AG, e.g. for service or repairment, no data will be secured.
Store the data on an external USB drive before returning the device to This AG.
Sophi Prem.
Sophi Eco
Sophi A
1 Cleaning yearly Permitted disinfectants ✓ ✓ ✓
2 SW-update yearly Torx 20, USB-stick ✓ ✓ ✓
3 Offset ASP sensor yearly Service mode ✓ ✓ ✓
4 Offset Venturi sensor yearly Service mode ✓ ☓ ☓
5 Offset IOP sensor yearly Service mode ✓ ✓ ✓
6 Offset waste sensor yearly Service mode ✓ ✓ ✓
7 Capacity of battery (tbd) - - ✓ ✓ ☓
8 Check ASP peristaltic pump yearly - ✓ ✓ ✓
rolls
9 Check IRR peristaltic pump yearly - ✓ ✓ ✓
rolls
10 Insulation test / STK yearly Insulation test device ✓ ✓ ✓
11 Functional check device yearly - ✓ ✓ ✓
Cleaning
Clean the surface of the device and the foot pedal. Use permitted disinfectants according to
the IFU, instruction for use 1401-0160-001-14 (Version 14 or higher).
Attention: Cleaning of the cassette slit is at your own risk. Sensors and actors can get
damaged easily. The mechanical sensors on the upper inside of the cassette system are
very sensitive. Do not touch under any circumstances!
Software update
New software versions get announced by e-mail notification. The latest software update file
is always available on OneDrive.
a. Download the software update file to your computer. Do not unzip it. Do not rename it.
b. Transfer the .zip file to an USB memory stick.
c. Insert the USB memory stick into the USB port on the backside of the device (Torx 20
needed).
d. Tap on “settings”, then “software update”,
e. Tap on “start update”.
f. The software is being updated. Reboot the device afterwards.
Offset sensors
a. Eject cassette.
b. Enter “Service mode/Sensors: Monitor and adjust”
c. Adjust the respective sensor to zero by tapping on “Adjust zero”.
Attention: Always adjust the sensor, even if the measured value is already zero.
Capacity of Battery
The capacity check of the battery is not yet implemented. Tick the box “N/A”.
Attention: Do not touch the sensors on the left side of the cassette system (ceramics sen-
sors and bimetal sensors)
Differences between Sophi and Sophi A marked in the columns on the right.
Nr. Check Tool
Sophi Prem.
Sophi Eco
Sophi A
1 LED Connect power cable. A light shines on the ground be- ✓ ✓ ☓
charging tween the two front wheels. If the batteries are more than
display 80% charged, a green LED lightens up at the bottom. If
the batteries are less than 80% charged, it turns orange.
2 Buzzer Press the power switch to start Sophi. Buzzer sounds for ✓ ✓ ✓
sound approx. 1 second.
3 LED ring Switch to function DIA 3, all LED’s on the LED ring should ✓ ✓ ☓
be shining in blue.
4 LED func- a) Switch to function Phaco, the LED function plug at the ✓ ✓ ✓
tion plugs Phaco socket should be turned on (flashing if Prime
has not been performed).
b) Switch to function VIT, the LED function plug at the
VIT socket should be turned on.
c) Switch to function DIA, the LED function plug at the
DIA socket should be turned on.
5 Inductive a) Put the foot pedal in park position, hang it on the in- ✓ ✓ ☓
charging ductive charging hook
b) Check if the display header shows a charging foot pe-
dal
6 Infusion Check if the infusion pole is movable with the switch on ✓ ✓ ☓
pole mova- the backside of Sophi.
ble Attention: Infusion type “infusion pole” must be selected!
Sophi Prem.
Sophi Eco
Sophi A
7 Foot pe- a. Enter „service mode/combine and adjust pedal” ✓ ✓ ✓
dal check b. Check if the foot pedal position on the screen matches
with the actual foot pedal position (100%).
Sophi Prem.
Sophi Eco
Sophi A
8 Pump a. Insert a Cassette Peristaltic & Venturi ✓ ✓ ✓
check b. Connect a full BSS bottle and a phaco handpiece with
tip, sleeve and testchamber to the cassette
c. Press button “Prime”
d. Check if the venturi compressor starts during Prime
(Sophi Premium only)
e. Check if the ultrasound is working during phaco test
f. Check if prime completes without any error message
g. Set the pump to “peristaltic”, clamp the aspiration tub-
ing, start aspiration, check if the vacuum is rising to
the set value.
h. Sophi Premium only: Set the pump to “venturi”,
clamp the aspiration tubing, start aspiration, check if
the vacuum is rising to the set value.
i. Eject cassette
9 Vitrectomy a) Switch to function VIT ✓ ✓ ✓
pressure b) Tap on the button “Test” and hold for 5 seconds
check c) Check, if pressurized air is leaving the VIT port
Set the following parameters before starting with the cassette system check as standard
values:
Program: I/A
Pump: Peristaltic Pump
Peristaltic control: Vacuum
Flow: 30ml/min
Vacuum: 400mmHg
Infusion type: Active infusion
Infusion IOP: 60mmHg
Differences between Sophi and Sophi A marked in the columns on the right.
Nr. Check Measurand Tool
Sophi Prem.
Sophi Eco
Sophi A
1 Precision of IOP con- 60mmHg pressure Service Pressure ✓ ✓ ✓
trol pump Sensor
2 Precision of aspiration 400mmHg vacuum Service Pressure ✓ ✓ ✓
peristaltic pump Sensor
3 Precision of aspiration 400mmHg vacuum Service Pressure ✓ ☓ ☓
venturi pump Sensor
4 Waste bag sensor Qualitative - ✓ ✓ ✓
5 Fluency detection Failure message Wire ✓ ☓ ☓
check
Sophi Prem.
20+ devices
Order no.
10 devices
Sophi Eco
5 devices
Sophi A
Spare Part Electronic Sophi
1401-0008 ✓ ✓ X 1 1 2
System
Sophi Prem.
20+ devices
Order no.
10 devices
Sophi Eco
5 devices
Sophi A
Spare Part Peristaltic / Venturi
1401-0005 ✓ ✓ ✓ 1 2 2
Lock
1401-0199-250 Fuse ✓ ✓ ✓ 2 4 6
Sophi Prem.
20+ devices
Order no.
10 devices
Sophi Eco
5 devices
Sophi A
Power cable Switzerland: Plug
1401-0199-100 ✓ ✓ ✓ NA NA NA
type J
Power cable Schuko: Plug type
1401-0199-102 ✓ ✓ ✓ NA NA NA
E/F; CEE 7/7
1401-0199-103 Power cable Italy: Plug type L ✓ ✓ ✓ NA NA NA
Description
Sophi Prem.
Sophi Eco
Sophi A
Tool box Sophi ✓ ✓ ✓
Contains all tools listed below.
Allen key ✓ ✓ ✓
0.9mm
Open-end wrench ✓ ✓ ☓
Sizes: 8mm (2 pcs), 10mm, 17mm
Sophi Prem.
Sophi Eco
Sophi A
Socket wrench ✓ ✓ ✓
with extension and wrench socket
Sizes: 5.5mm, 7mm, 8mm, 10mm,
13mm
Knurled screw M4 ✓ ✓ ☓
to open back cover
(2pcs)
ESD tweezers ✓ ✓ ✓
Wire cutter ✓ ✓ ✓
Cable ties ✓ ✓ ✓
Wire ✓ ☓ ☓
Ø1mm
Slot screwdriver ✓ ✓ ☓
0.8mm
Slot screwdriver ✓ ✓ ☓
4mm
Short slot screwdriver ✓ ✓ ☓
6.5mm
Sophi Prem.
Sophi Eco
Sophi A
Socket wrench screwdriver ✓ ✓ ✓
5.5mm
Bar magnet ✓ ✓ ✓
Torque 0.2 Nm ✓ ✓ ✓
1. Connect the foot pedal with the CAN-cable and activate the “Easy Move” (press
down the lever at the rear of the foot pedal – light in front gets activated)
2. After the device has been updated, the foot pedal update follows.
3. If you have done step 1, you can confirm the instruction on the display and start the
:“Connect Pedal Cable, set Pedal in update mode and press start”
4. press “start pedal update”
5. Reboot the device after completion (prompt is displayed on the device after success-
ful update).
6. The foot pedal must be rested after the update has been carried out: make sure that
the “Easy Move” is deactivated. Pull all four rocker switches together and release
them shortly after. It takes a few seconds until the pedal is reseted.
7. After the update the foot pedal must be recalibrated. Instructions for this can be
found in chapter 1.12.4
8. Check in the service mode in menu “Foot Pedal” whether the deflections of the foot
pedal correspond to the displayed values.
9. If this matches, you can restart the device and you are done with the update.
The foot pedal is now connected to the device and can be used without a cable connection.
c. If the foot pedal position on the screen matches with the actual position, it does not
require a calibration.
d. If the foot pedal does not match, tap on “adjust pedal”.
Attention: To calibrate the foot pedal, connect the foot pedal with the foot pedal cable to the
device.
1 2
a) Remove threaded pin (4x 0.9mm a) Remove screw: (4x 2.5mm hexagon
hexagon socket) socket)
b) Remove rocker switches (4x)
Needed accessories
• HDMI cable (Male-Male)
Optional accessories
• HDMI splitter box
• [camera cable] to HDMI converter
1.13.2 Installation
• Connect the output of the camera to the Wi-Fi Box Sophi.
o If you wish to play the video simultaneously on other monitors too, you may need a
HDMI splitter box to split the HDMI signal into two different HDMI cables.
• Connect the power cable of the Wi-Fi Box Sophi to the socket.
Attention: Do not place the Wi-Fi Box Sophi further away as 5m from Sophi!
• Go to Service Mode
• Press Button “WLAN” in the upper right corner
If the button says “Server started, start client” the Wi-Fi signal on Sophi has been activated
successfully.
Do not press any other button at any time. If you do so, the pairing between Sophi and the
Wi-Fi Box Sophi may be lost.
Touch Display
Electronic Boards
Pumping System
Compressors
Power Supply
Batteries & BCS
BSS infusion level guard
2
3
Loading
Fixation
Attention: Do not unload alone or stand on the platform! Use railing only to lift the device!
1 2
Remove packing cord and cardboards Remove foot pedal box, wood and foam,
untie clamping set
5 6
Lift device, put it on the ground and remove Lift device and put it on the ground
palette
Batteries
Batteries can be shipped with a battery charge of <30% only. Therefore, the machine needs
to be charged once it arrived at its destination. Connect the power cable.
It is recommended to charge the device overnight and to use it without connecting the
power cable during the day.
If the device is put in storage, ensure an 80%-100% battery capacity before storage.
Charge Sophi at least every 2 months. Do not charge Sophi continuously for several
months.
Place the foot pedal on the hook of the front cover of the device to charge it.
The foot pedal is charging if it is connected with the foot pedal cable to the device (if device
is turned on) or when hung on the hook of the front cover of the device (device can be
switched off).
Time settings
Set the device’s time to the correct time zone.
Height settings
To prevent the infusion pole from touching the hospital ceiling, the maximal height can be
adjusted. In addition, you may also set the height of the patient’s eye for a more accurate
pressure display.
Daypack
- If the machine is set to daypack mode (daypack enabled), reflux can be activated for
1 second only because of contamination risks. After 1 second, the surgeon needs to
aspirate again (approx. for 3 seconds) before being able to activate reflux again.
- When tapping on “END”, the machine will flush the tubings and change the active
program to phaco 1. Take care to connect the irrigation tube to the aspiration tube
before tapping on “END”. After the 10th surgery the cassette will be automatically
ejected.
Single use
- If the machine is set to single use mode (daypack disabled), reflux can be activated
for a maximum of 10 seconds for an unlimited number of times.
- When tapping on “END”, the machine automatically eject the cassette and change
the active program to phaco 1.
Attention:
Unplug cables by pulling the plug, never the cable!
2.4.1 Batteries
1 2
a) Unplug all cables a) Pull out the shown module
b) Remove the screws (4x 2.5mm hexa-
gon socket)
3 4
a) Remove the butterfly nut a) Remove the batteries (2x)
b) Remove the metal sheet
1 2
a) Remove screws on cap (3x Torx 25) a) Pull up the cap and turn it around
b) Remove break handle (1x 3mm hexa-
gon socket)
c) Remove reeling screws (3x 4mm
hexagon socket)
d) Remove distancer (1x 17mm open-
jaw wrench)
3 4
a) Unplug cable X4 a) Pull up the cover using the knurled
screws
b) Unplug cable device ground
7 8
a) Unplug the inductive charging cable a) Remove screws (4x Torx 25)
b) Unplug cable device ground
Please note: Ribbon cables (X3, X28, X29) can be plugged in in wrong direction. Check the
position of the nose to plug them in correctly.
To prevent any cable from potential damage it is recommended to guide the cables accord-
ing to the images below.
Remove the batteries and unplug power cable (2.4.1 Batteries) before replacing the cas-
sette pumping system!
1 2
a) Unplug cables (left side) a) Unplug pneumatic hose (Venturi con-
X60 / X8 / X35 / X16 / X34 / X9 / X23 nection)
/ X15
b) Unplug cables (right side)
X61 / X27 / X22 / X62
3 4
a) Remove screws (4x Torx 25) a) Pull out the pump unit carefully.
Make sure that no cables are at-
tached.
1 2
a) Unplug all cable from the electronic a) Remove screws (4x Torx 10)
(On top print, NEZ)
b) Remove the Electronic Linux System
(NEZ) carefully by lifting it vertically.
3 4
a) Remove screws (4x Torx 20) Please note: Ribbon cables (X3, X28, X29)
b) Remove the electronic unit carefully can be plugged in the wrong orientation.
Check the position of the nose to correctly
plug them in.
1 2
a) Remove the batteries as described in a) Remove the screws inside the battery
Chapter 2.4.1 Batteries compartment (4x Torx 25)
3 4
a) Remove the bottom screws (2x Torx a) Remove cable
25)
5 6
a) Remove the cover a) Remove the threaded rod
9 10
a) Remove the bottom screws (2x Torx a) Disconnect the marked cables
30)
11 12
Remove the BCS unit. Attention:
When assembling the power source, the ca-
bles are not allowed to get into the compres-
sor!
1 2
a) Remove screws (8x Torx 20) a) Remove cable ties
b) Remove the back cover
3 4
a) Remove screws (2x Torx 10) a) Disconnect marked plugs
b) Remove screw nut (1x 7mm hexagon
socket)
1 2
a) Remove the fuse box a) Exchange the defect fuse
The fuses are located underneath the
power cable connection.
Touch Display
Electronic Boards
Pumping System
Compressor
Power Supply
VIT pneumatic components
1 2
Overview Mount the straps on the bottom side of the
device and on the display support.
3 4
Place the foam cover next to the box. Use Place the device on a soft base.
the orange straps to lift the device.
1 2
Open the cardboard box at the top. Remove the top foam part with the cables,
instructions, bottle cage and charging sta-
tion.
5
Take the device out of the box.
Installation report
After unpackaging Sophi, the installation report, P05F05_Übergabeprotokoll-installation-
form_XX, must be completed and forwarded to customerservice@sophi.info. The checklist
must be followed. If a row is not applicable, the box “n/a” must be ticked. If a row shows no
mark, the installation report may not be accepted. Each time the device gets modified,
changed or handed out, the installation report should be completed and signed.
Time settings
Set the device’s time to the correct time zone.
Height settings
To ensure an accurate display of the measured pressures, the correct heights need to be
set in the Service Mode.
Daypack
- If the machine is set to daypack mode (daypack enabled), reflux can be activated for
1 second only because of contamination risks. After 1 second, the surgeon needs to
aspirate again (approx. for 3 seconds) before being able to activate reflux again.
- When tapping on “END”, the machine will flush the tubings and change the active
program to phaco 1. Take care to connect the irrigation tube to the aspiration tube
before tapping on “END”. After the 10th surgery the cassette will be automatically
ejected.
Single use
- If the machine is set to single use mode (daypack disabled), reflux can be activated
for a maximum of 10 seconds for an unlimited number of times.
- When tapping on “END”, the machine automatically eject the cassette and change
the active program to phaco 1.
Attention:
Unplug cables by pulling the plug, never pull the cable!
1
a) Remove screw (2x Torx 10)
Attention: Max. Torque 0.55Nm
1 2
a) Pull the device to the edge of the ta- a) Remove screw nut (3x hexagon
ble to gain access to the nuts acces- 5.5mm)
sible from below.
Alternatively the device can be put on
its “belly” on a soft base (cassette slit
facing down).
1 2
a) Remove Bottle holder a) Remove flat cable
b) Unplug pneumatic hose
c) Unplug cable device ground
3 4
a) Remove screw (4x Torx 20) a) Unplug cable X28/ X29/ X30/ X31/
b) Unplug cable X32
1
a) Unplug all cables from the electronic
boards
b) Remove screws (4x Torx 20)
1 2
a) Remove screws (4x hexagon socket a) unplug cable device ground (2x)
3mm) b) Remove screws (2x Torx 20)
3 4
a) Remove screws (6x Torx 20) a) Remove cables with slit screwdriver
1 2
a) Remove screws (8x Torx 10) a) Remove flat cable
Attention: Max. Torque 0.55Nm b) Remove screws (4x hexagon socket
4mm)
3.5.1 Damage
This repair instructions can be used if the peristaltic aspiration sensor of the Sophi Pump
System P+V needs to be replaced.
6 Adhesive strips are glude on the opposite side of the replaced sensor to protect it
from water.
3.6.1 Index
Keyword Explanation
ASP Aspiration
IRR Irrigation
BATT Battery
BSS Balanced Salt Solution, infusion solution
BTLE Bluetooth LE: Wireless standard for foot pedal
IOP Intraocular Pressure
Table 28: Index
This GmbH
Millennium Park 9 | 6890 Lustenau | Austria
This AG
Widnauerstrasse 1 | 9435 Heerbrugg | Switzerland 0123
www.thisag.ch | T +41 71 544 08 70
2022-06-20