Amtrak EAM Program

Asset Management CoP Webinar

13th April 2023

Alex Berry – Capability Director: Arcadis Gen

#OutsideIn
Customer Centricity

#MindsetMatters
Agility

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 H,S,W & V Moment

Today’s Session Background: Who are Amtrak & Arcadis Gen?

Alex Berry
Industry Solutions Program Director
Arcadis Gen EAM Core Rail Solution

Amtrak EAM 2.0 program

Arcadis Gen contacts

Close → Q&A

Questions posted during the presentation via Chat

Will be fielded by Matt Gorham
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 H&S, Wellbeing and Values Moment
Psychological safety & Age Discrimination

Age global diversity website

Subconscious silencing

#All_In
Global Inclusion
Introduction

Amtrak
Arcadis Gen

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 Arcadis Gen & the Intelligence GBA
Who, what & Where?

Create a more sustainable and resilient society, deploying technology and solutions across the asset lifecycle
Leadership

Deepak Darda Jan Oege Mike Rose Robyn Gillrie

Kevin Bebenek Katrina Stevens
Growth and Goslings GBA Sales Interim Marketing
GBA Officer People Director
Innovation Finance Director Director Director

Canada 317 Greece 25

United Kingdom 248 Mexico 20

United States 152 Philippines 15

India 134 Netherlands 14

Serbia 65 RoW 4
 Arcadis Gen – Product lines

EDA Portfolio Adaptive Planning

EDA Asset Climate Risk Assessment

WAIPP (Water Asset Investment

Planning Prioritiser)

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 Amtrak – Profile.

Total route miles (infra)

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 Amtrak – Who we work with.

SFPA Mechanical IMCS

Public Facing Infrastructure Passenger Rail Fleet Engineering Infrastructure

• Stations • New Accela • TK - Track
• Facilities • ALC-42 / ACS-64 • ET – Electrical Traction
• Places • Amfleets • BB – Building & Bridges
• Accessibility • Viewliners / Surfliners etc • CS – Comms & Signals

User Base (now): 200 User Base (this phase) :350 User-base (this phase: 250
Final User base: 200 Final User base: c2000 Final User base: c2000

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Enterprise Asset Management

EAM Core Rail Industry Solution

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 What are we delivering to Amtrak?
Industry Solution Model

Products

Hosting
Services Support

Configuration
Reporting

Industry
Processes Solution Analytics
Model

Integrations Visualisation

Data Consulting
Programme Products
Delivery
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 Enterprise Asset Management System
What does it do?

Capability Overview
Asset Lifecycle Asset Onboarding, registration, updates, moves & decommissioning
Maintenance Regime Management Proactive backlog creation: Inspection & Maintenance regimes
Fault & Incident Reporting Reactive work assignment & backlog management
Work Management & Execution Internal & 3rd party work assignment & control
Planning Scheduling & Compliance Scoping & scheduling of proactive & reactive work backlogs
Person & Work Group Management Labour records, qualifications, crews, rosters & organisations
Stock Logistics & Procurement Stores, spares & materials management & assignment

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 Solutions Approach
Benefits of Industry Solutions over traditional implementation

Traditional Step​s Traditional approach for solution design

& deployment
As-Is → To Be Data model & Build & Testing
Go-Live
& Process Design Reporting Design Deployment & Training
• One-off / bespoke design (does not
promote EAM approach within business)
• Costly deployment & fewer business
Benefits → lower ROI
Traditional Outcome (Typically comparative 18-36 months +) • Customized design: problematic support
& system longevity
Bespoke Bespoke Heavily configured Bespoke Unique support
Process Set Data architecture Customized? materials requirements

Solution Adoption Step​s

Industry Solutions approach for systems
Process & Data model & Product Testing design & deployment
Go-Live
Product Adoption Reporting Mapping Configuration & Training
• Standardized leading-practice processes
(business consistency)
• Faster time to implement &
Solution Based Outcome (Typically comparative 9-24 months +) deploy→ quicker time to value
• Long-term supportable solution (Zero
Configurable Standardized Fast Config Off the shelf Maintainable customization)
Standardized set one-system designs Zero Customization materials Solution
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Amtrak EAM 2.0 Program

A journey in digital transformation

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 Enterprise Asset Management (EAM) Impact On 9/25/2018

Amtrak
Impacted Physical Assets Asset Management Drives Outcomes That Support:
Right Of Way, Signals & Communications:
✓ Develop and execute FAST Service and Asset Line plans
✓ Advance full implementation of PRIIA / FAST requirements for NEC Operations and Infrastructure (Section 212)
✓ Implement PTC or achieve PTC-levels of safety across Amtrak’s network and deploy new technology to strengthen
safety performance
✓ On-time, within scope and on budget delivery the Annual Engineering Capital Plan as approved by the Board of
Right of Way Signals & Comm. Directors and aligned with NEC Plan
Key Engineering Safety & Security Areas
Locomotives & Passenger Car:
✓ Achieve Acela21 goals on budget, scope and schedule
✓ Advance full implementation of PRIIA / FAST requirements for State Supported Routes (Section 209)

Bridges & Tunnels & Facilities and Station:

✓ Achieve ADA compliance goals
✓ Fully implement Customer Now Stations Repair & Clean Up Program and develop & implement a system-wide station
and train signage and branding plan
Locomotives Passenger Cars
Other:
✓ Train Safety Metrics:
✓ No NTSB defined rail passenger accidents
✓ No employee fatality or FRA serious injury
✓ Lower Customer and Employee FRA Reportable injury rate
✓ Maximize FRA Grant awards for projects that advance safety and/or improve or expand Amtrak services
✓ Achieve IT security goals of zero cyber security breaches
Bridges & Tunnels Facilities and Stations ✓ Operate services in accordance with FY19 Level of Operations Plan

14 Confidential. For internal use.

 Amtrak – Client Journey.

Tactical Engagement Enabling consultancy Program Delivery

Linear Model Build Target Operating Model EAM 2.0 Phase 2
• IMCS funct. build
• → IMCS
Tactical Engagement Program Delivery • → ALC-42 fleet
Asset Hierarchy Design EAM2.0 Discovery

2016 2017 2018 2019 2020 2021 2022 2023 2024

Enabling consultancy Program Delivery

Tactical Engagement
Digital Diagnostic
Initial Introduction
Demonstrations
Program Delivery
Program Advisory EAM 2.0 Phase 1
EAM 2.0 Phase 3
• Desktop funct. Build
• Mobile funct. build • IMCS – other divisions
• → SFPA • Mechanical – More fleets
Tactical Engagement
• → New Accela fleet
Technical &
Data Diagnostic
EAM 2.0 Program
Overview

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Commercial in confidence.
 EAM2.0 Phase 2

Values
• Phase 2: $37m

Durations
• Program: 21 months
• Requirements (to fix scope within
budget): 6 months

Scope
Complete Engineering functional build
(all divisions)
Deployment: Mid-Atlantic >
Philadelphia
• Engineering Track:
• Engineering Bridges & Buildings:
• Engineering Communications &
Signals:
• Engineering Electrical Traction:
• Mechanical ALC-42 Fleet:
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 Summary / Close

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 Summary – revenues & savings

Arcadis Gen $-Values Amtrak consolidated Benefits

• Tactical & Enabling Circa $2.5m • Annual Recurring saving: $32m
• Discovery: $3.5m • Mechanical: $14m
• Phase 1: $16.3m • IMCS: $16m
• Phase 2: $37m • IT: $2m
• Licenses, Hosting & Support: $2.2m
Amtrak Anticipated (non-budgeted) benefits
Future Phases - $TBC • IMCS annual asset replacement: $35m
• Mechanical annual asset replacement: $15m
• Materials management & warranty: $TBD

Confidential figures – please do not share outside of Arcadis

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 Arcadis Gen – Opportunities

Open Technical Roles Role Type Workstream Loc Target Priority

QA Lead - Nexus Software Quality Assurance Specialist Nexus U.S. March *
(QA Automation Frameworks)
QA Engineer Software Quality Assurance Specialist Nexux
(QA Automation Frameworks)
Integration Developer (*2) Software & Integration Developer T&IT U.S. June

Open Data Engineering Roles Role Type Workstream Loc Target Priority
ETL Data Migration Engineer (*2) Data tooling & pipeline design T&IT U.S. May *
Data Engineer (*2) Data manipulation & migration expert IMCS U.S. April *
Data Engineer Data manipulation & migration expert ALC42 TBC June

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 Arcadis Gen – Example project roles

Open Funct. EAM Consulting Role Type Workstream Loc Target Priority
Roles
GIS Consultant GIS Professional – data & requirements All U.S. Mar
Financial SME EAM Professional – Oracle & Asset Hierarchy All U.S. Feb *
Structures SME for BB EAM Professional – Bridges & Structures IMCS U.S. April *
Scrum Master Agile Scrum Master All U.S. May
MLR L&D Trainer Professional Trainer (EAM Core) IMCS U.S. June
MLR L&D Trainer Professional Trainer (EAM Core) ALC42 U.S. June
PMA Project Management Assistant PMO / All TBC April

Potential Funct. EAM Consulting Role Type Workstream Loc Target Priority
Roles
Ops Desk workstream lead EAM Professional – Rail ops fault reporting & IMCS U.S. TBC
management
Ops Desk workstream support EAM Support (facilitation, stakeholder mgmt.) IMCS U.S. TBC
 Useful Contacts at Gen
Amtrak Project & Resourcing

Talent Acquisition Consultant

Sally Evans
Capability Director
(General Open Vacancies)
Alex Berry
(Amtrak: Finance SME &
(Amtrak Program enquiries)
Data consultant)
(Speculative enquiries:
Tech. & Funct. Consultancy Roles)

Talent Acquisition Consultant

Reese Scholtz
(General Open Vacancies)
(Amtrak: QA & ETL Data Migration
 Useful Contacts at Gen
Commercial opportunities & enquiries

Global EAM Product Sales Director

Mobility Business Lead
Keith Dunbar
Matt Gorham
(Future / prospecting – EAM products)
(Live business opportunities)
(Mobility Business SME)

Global EDA Product Sales Director

Resilience & Places Business Lead
Rob Corazzola
Joe Roebuck
(Future / prospecting – EDA products)
(Live business opportunities)
(R&P Business SME)

Product & Customer Strategy Director

Zeena Farook
(Product Strategy Enquiries)
Thank you
Questions (15 mins)

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