BoPA1100 - PRINCIPLES OF MANAGEMENT

SEMESTER ONE – ACADEMIC YEAR 2023

MAY 2023 MOCK EXAMINATIONS

TIME ALLOWED: THREE HOURS (20.30 Hours - 23.30 Hours)

DATE: SATURDAY, 27th MAY, 2023

VENUE: VARIOUS LOCATIONS - ONLINE

INSTRUCTIONS TO CANDIDATE

1. This paper contains EIGHT questions;

2. Section A is compulsory (with Questions 1 and 2) while you are expected to attempt
ONE question EACH from Section B, Section C and Section D

3. Number each answer clearly in the left margin of your Answer Booklet;

4. Start each answer on a new page;

5. Total marks: 60 marks

1
 SECTION A: THIS SECTION HAS TWO QUESTIONS ATTEMPT ALL

QUESTION ONE - Compulsory

Today, management is generally said to be a disposition of getting work done through and
with the help of other people mostly seen in the decision making process.

Clearly design (by simply drawing, charting, circling, word art or show of text boxes) to
illustrate the decision making cycle while highlighting what is happening at each stage.

Do not cut and paste – the diagram

(15 marks)

QUESTION TWO - Compulsory

The contemporary management theories began to emerge during the 1950s and were
influenced by the rapid and ongoing change which characterised the business environment
after the World War II (Cronje, et al 2004).

In view of the above statement, briefly argue, if and how systems theory, contingency theory
and theory Z maybe helpful when applied in a Zambian public or private sector organisation
of your choice today.
(15 marks)
(
SECTION B: THIS SECTION HAS TWO QUESTIONS ANSWER ONE QUESTION
.
QUESTION THREE
In both Government and private organisations, planning and budgeting are significant.

Use examples to distinguish between planning and budgeting in a named public or private
organisation of your choice to show these key management functions.
(10 marks)
QUESTION FOUR
The functions of a manager among others include; planning, organising, commanding,
coordinating and controlling based on Fayol’s school of thought

Critically examine these five functions of management. Use examples in an organisation of

your choice to show your sound analysis.
(10 marks)
SECTION C: THIS SECTION HAS TWO QUESTIONS ANSWER ONE QUESTION

QUESTION FIVE
In practice, public service administrators delegate work, supervise employees and manage time
of an organisation.

Interpret this statement using a practical example in each role in the context of your choice.
(10marks)

2
QUESTION SIX
On almost a daily basis, any office has a specific role play in both public and private sector.

Clearly demonstrate the key responsibilities of an office at a named public or private sector
organisation of your choice.
(10 marks)

SECTION D: THIS SECTION HAS TWO QUESTIONS ANSWER ONE QUESTION

.
QUESTION SEVEN
Decisions can occur in different Organisational environments.

Critically discuss any two conditions under which managers make decisions. Use examples
in public or private sector to show your understanding.
(10 marks)
QUESTION EIGHT
Organisational decision vary in complexity and can be categorised as programmable and non-
programmable.

Critically explain the said types of decisions with the use examples to show your
understanding.
(10 marks)

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