Summary of Responses

Question Response

LET'S GET STARTED

a) Take the time to set clear expectations and explain 10

the why

b) Use clarifying questions to check their 10

understanding

c) Seek their feedback 10

d) Check they have the skills and resources to do the 10

required tasks

e) Confirm they are clear on the expected standard 10

f) Set clear time frames 10

My Set It Learning Goal #1 Take the time to set clear expectations and explain the
why

My Set It Learning Goal #2 I take the time to set clear expectations and explain the
why

My Set It Learning Goal #3 I take the time to set clear expectations and explain the
why

Practice Partner's Name Jhon

TASK 1 - WHY IS SETTING EXPECTATIONS

IMPORTANT?

Select three key tips you will commit to using in your Be clear on resources and support required, Set
next conversation with one of your team members expectations on ‘how we work together’, Getting
commitment from the team member

TASK 2 - THINGS TO CONSIDER

Learning #1 The team member values honesty and self-awareness

in acknowledging strengths and weaknesses.

Learning #2 The team member takes pride in their ability to assist

and positively impact users' lives.

Learning #3 The team member has a long-term goal of advancing

their capabilities to better understand and empathize
with human needs.

TASK 4 - TIPS FOR SUCCESS

Skill #1 Communicate Clearly

Skill #2 Active Listening

Skill #3 Set SMART Goals:

TASK 5 - PLANNING A 'SET IT' CONVERSATION

Question Response

Conversation 1: I described what needed to be done true

and why it is important.

Conversation 2: I described what needed to be done true

and why it is important.

Conversation 3: I described what needed to be done true

and why it is important.

Conversation 1: We agreed on a measurable standard true

and resources and skills required.

Conversation 2: We agreed on a measurable standard true

and resources and skills required.

Conversation 3: We agreed on a measurable standard true

and resources and skills required.

Conversation 1: I checked for understanding, offered true

support and set a review date.

Conversation 2: I checked for understanding, offered true

support and set a review date.

Conversation 3: I checked for understanding, offered true

support and set a review date.

PUTTING IT ALL TOGETHER

How helpful did you find this module in helping you 10

develop your ‘Set it’ skills?

How likely would you be to recommend this program to 10

a colleague?

I will START... working hard

I will STOP... lazzyness

I will CONTINUE... working hard