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WORKPLACE

WORK

WORKERS

WORLD

PERSPECTIVE
WORKPLACE
REAL ESTATE
1 OPTIMIZATION

5 2
3
ENHANCE COLLABORATION
ATTRACT, DEVELOP
AND ENGAGE
BUILD BRAND
WORKPLACE
ISSUES 4 AND CULTURE
WELLBEING
5 @ WORK
FRAMEWORK FOR
AN INTERCONNECTED

ICWP
WORKPLACE

appropriate range
of spaces based on
WHAT’S RIGHT
FOR YOUR
ORGANIZATION
WELLBEING
PHYSICAL
COGNITIVE
EMOTIONAL
WELLBEING : A GLOBAL ISSUE

CONSUMING IT
TRACKING IT
Estimated global market size of PAYING FOR IT
the wellness industry in 2010

Estimated cost of work-related


stress- European Agency for Health & Safety at work

WELLBEING AT WORK - STEELCASE 6


HOW MIGHT WE HELP WORKERS LEAVE WORK
HEALTHIER THAN WHEN THEY ARRIVED?

WELLBEING AT WORK - STEELCASE 7


APPROACHES TO WORK

AS "LABOUR" AS A "CALLING"

Production-centered User-centered

WELLBEING AT WORK - STEELCASE 8


SIX KEY FACTORS

WELLBEING AT WORK - STEELCASE 9


1. MINDFULNESS

• Paying attention to the present moment

• Whereas we are distracted and overwhelmed at work

Multiple projects + information deluge = continuous partial attention

WELLBEING AT WORK - STEELCASE 10


DESIGNING FOR MINDFULNESS

cognitive

WELLBEING AT WORK - STEELCASE 11


DESIGNING FOR MINDFULNESS

physical

WELLBEING AT WORK - STEELCASE 12


DESIGNING FOR MINDFULNESS

emotional

WELLBEING AT WORK - STEELCASE 13


2. AUTHENTICITY

• Freedom to be and show ourselves and our values

• Whereas the worplace is highly regimented and formal


Expected to conform to dress code, postures, language and more.

WELLBEING AT WORK - STEELCASE 14


DESIGNING FOR AUTHENTICITY

emotional

WELLBEING AT WORK - STEELCASE 16


DESIGNING FOR AUTHENTICITY

physical

WELLBEING AT WORK - STEELCASE 17


DESIGNING FOR AUTHENTICITY

cognitive

WELLBEING AT WORK - STEELCASE 18


3. BELONGING

• Being able to rely on others, being part of a group

• Whereas nomadic work, telework and distributed teams


are increasing
Discourage personal relationships at your own peril.

WELLBEING AT WORK - STEELCASE 19


DESIGNING FOR BELONGING

emotional

WELLBEING AT WORK - STEELCASE 20


DESIGNING FOR BELONGING

physical

WELLBEING AT WORK - STEELCASE 21


DESIGNING FOR BELONGING

cognitive

WELLBEING AT WORK - STEELCASE 22


4. MEANING

• Feel like we are contributing to something greater than


ourselves

• Whereas work is chopped into microtasks


Feeling like tiny replaceable cogs in a massive, globally distributed
profit-making machine can lead to disillusionment

WELLBEING AT WORK - STEELCASE 23


DESIGNING FOR MEANING

physical

WELLBEING AT WORK - STEELCASE 24


DESIGNING FOR MEANING

emotional

WELLBEING AT WORK - STEELCASE 25


DESIGNING FOR MEANING

cognitive

WELLBEING AT WORK - STEELCASE 26


5. OPTIMISM

• Making the most of a given situation and believing in our own


agency

• Whereas we're trained to seek more and worry, and larger


companies control more and more
Companies can contribute to learned helpnessness by
over-standardizing and implementing rigid
procedures

WELLBEING AT WORK - STEELCASE 27


DESIGNING FOR OPTIMISM

physical

WELLBEING AT WORK - STEELCASE 28


DESIGNING FOR OPTIMISM

emotional

WELLBEING AT WORK - STEELCASE 29


DESIGNING FOR OPTIMISM

cognitive

WELLBEING AT WORK - STEELCASE 30


6. VITALITY

• More than the absence of illness, it's feeling full of life

• Whereas so much of our daily routines drain our energy: lack of


sleep, eating on the run, boredom, sedentarism.
6+ hrs/day sitting vs 3- = 20-40% higher mortality

WELLBEING AT WORK - STEELCASE 31


DESIGNING FOR VITALITY

emotional

WELLBEING AT WORK - STEELCASE 32


DESIGNING FOR VITALITY

cognitive

WELLBEING AT WORK - STEELCASE 33


DESIGNING FOR VITALITY

physical

WELLBEING AT WORK - STEELCASE 34


APPLY THESE SIX FACTORS TO

• Create a secure and trustful climate at work

• Encourage the expression of ideas

• Develop a sense of dedication between coworkers and to the company

• Allow everyone to be motivated, concentrated, productive

• And to stay in shape from day to day

WELLBEING AT WORK - STEELCASE 35


SIX FACTORS

1. MINDFULNESS

2. AUTHENTICITY

3. BELONGING

4. MEANING

5. OPTIMISM

6. VITALITY

WELLBEING AT WORK - STEELCASE 46


WELLBEING
PHYSICAL
COGNITIVE
EMOTIONAL

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