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Research report

Workplace bullying and common mental disorders:


a follow-up study
Eero Lahelma, Tea Lallukka, Mikko Laaksonen, Peppiina Saastamoinen,
Ossi Rahkonen

Department of Public Health, ABSTRACT workplace have been used as synonyms for
University of Helsinki, Helsinki, Background Workplace bullying has been associated bullying.1 Building on earlier work, the definition
Finland with mental health, but longitudinal studies confirming by Einarsen et al2 refers to bullying as the result of
Correspondence to the association are lacking. This study examined the systematic and enduring negative and intentional
Professor Eero Lahelma, Hjelt associations of workplace bullying with subsequent acts reflecting interpersonal conflicts in which the
Institute, Department of Public common mental disorders 5e7 years later, taking victim is in an inferior position and subject to
Health, PO Box 41, 00014 account of baseline common mental disorders and harassment, social exclusion, offending or other
University of Helsinki, Finland;
eero.lahelma@helsinki.fi
several covariates. negative acts affecting work tasks. Such adverse
Methods Baseline questionnaire survey data were acts give rise to negative experiences which may
Accepted 17 December 2010 collected in 2000e2002 among municipal employees, undermine self-confidence as well as health and
Published Online First aged 40e60 years (n¼8960; 80% women; response well-being among the victims.4e7
20 January 2011 rate 67%). Follow-up data were collected in 2007 Bullying at workplace is a relatively common
(response rate 83%). The final data amounted to 6830 phenomenon, and its prevalence has ranged from
respondents. Workplace bullying was measured at 5% to 20% depending on the definition, measure-
baseline using an instructed question about being bullied ment and the population under study.6 In the
currently, previously or never. Common mental disorders Nordic and other western European countries, the
were measured at baseline and at follow-up using the 6e12-month prevalence of workplace bullying
12-item version of the General Health Questionnaire. varied around 10%.2 6 8
Those scoring 3e12 were classified as having common Bullying is closely related to conflicts in inter-
mental disorders. Covariates included bullying in personal relationships at workplace. Such conflicts
childhood, occupational and employment position, work enhance distress, and as a result mental health
stress, obesity and limiting longstanding illness. Logistic among the victims of bullying is likely to be
regression analysis was used. affected.9 As a subarea of mental health, common
Results After adjusting for age, being currently bullied at mental disorders are widespread in the community
baseline was associated with common mental disorders and impair normal social functioning but do not
at follow-up among women (OR 2.34, CI 1.81 to 3.02) meet diagnostic criteria.10 11 Nevertheless they are
and men (OR 3.64, CI 2.13 to 6.24). The association for suitable for epidemiological studies of the mental
the previously bullied was weaker. Adjusting for baseline consequences of workplace bullying. Common
common mental disorders, the association attenuated mental disorders typically include feelings of
but remained. Adjusting for further covariates did not anxiety and depression,12 and are reported even by
substantially alter the studied association. a quarter or a third among employees depending on
Conclusion The study confirms that workplace bullying the measurement.13 14
is likely to contribute to subsequent common mental In previous studies, workplace bullying has been
disorders. Measures against bullying are needed at associated with common mental disorders, such as
workplaces to prevent mental disorders. those indicated by the General Health Question-
naire (GHQ).15 Bullying has also been associated
with depressive symptoms16 and symptoms of
post-traumatic stress disorder.17 A study among
a small group of bullied patients suggested that
INTRODUCTION severe mental health repercussions are also
Bullying in the workplace can be characterised as possible.18 While mental health has been emphas-
repeated insulting actions, practices and behaviours ised, bullying has even been associated with
that interfere job performance of employees and physical ill health15 and cardiovascular diseases.19
lead the victims to feel upset, threatened and While there are suggestions that workplace
humiliated. The victims themselves perceive being bullying and common mental disorders are associ-
bullied and often are in an underdog position ated, the evidence almost exclusively hinges on
compared with the bully.1 2 The general assump- cross-sectional studies. Follow-up studies are
tion is that bullying negatively affects the victims, needed to confirm whether the hypothesis
their workmates and the workplace environment, predicting that bullying contributes to subsequent
creating ‘toxic’ atmospheres.2 3 common mental disorders is plausible. A Norwe-
While the general characterisation of workplace gian study followed up nurses’ aides for 15 months
bullying is more or less shared, there is no common but found no association between being exposed to
definition as yet. The terminology also varies, and bullying and subsequent symptoms of anxiety
terms such as mobbing, harassment, victimisation, and depression.20 A Finnish study, in contrast,
emotional abuse and psychological terror at following up hospital employees over 2 years found

J Epidemiol Community Health 2012;66:e3. doi:10.1136/jech.2010.115212 1 of 5


Research report

that those who had been bullied reported subsequent depres- Common mental disorders
sion.19 Nevertheless, in the latter study not only did bullying Both at baseline and at follow-up, the 12-item version of the
predict depression but also depression predicted bullying. Thus, General Health Questionnaire (GHQ-12) was used to measure
bullying may contribute to common mental disorders, but common mental disorders following Goldberg’s original
stigmatising health problems or personality features may also terminology for the instrument.10 11 GHQ-12 is a reliable and
contribute to falling subject to bullying.18 19 21 22 well-validated epidemiological and screening instrument based
A further question is what factors might shape the mental on self-reports. It primarily reflects general, non-psychotic and
repercussions of workplace bullying. Factors potentially context-free affective ill health over the past 4 weeks. It predicts
affecting either common mental disorders or bullying, or both, more severe mental disorders but does not provide diagnostic
include prior mental disorders,21 occupational and employment criteria.10e12 The items of the GHQ-12 cover mainly feelings of
position,8 23 work stress24 as well as obesity and chronic anxiety and depression but do not include, for example,
illness.19 Childhood adversities in general and school bullying in substance abuse. The measure gives a quantitative estimate
particular are likely to have long-lasting consequences. Based on along a dimension ranging from scores 0 to 12 (Cronbach
retrospective information, it has been suggested that those a 0.91). As recommended by validation assessments, the cut-off
reporting school bullying are also at risk of adult workplace point of 3e12 GHQ-12 symptoms was used to indicate
bullying.25 common mental disorders.10 30 31
Relying on longitudinal data among middle-aged municipal
employees, this study first aimed to examine the association of Covariates
workplace bullying at baseline with subsequent common mental The data were stratified by gender. Age was included as a cova-
disorders at follow-up 5e7 years later. The second aim was to riate. Childhood bullying was elicited at baseline by a question
examine whether common mental disorders at baseline influence asking whether the respondents before their 16th birthday had
this association. The third aim was to examine whether further been subject to repeated bullying in school or among fellows.
covariates, including bullying in childhood, occupational and Occupational class included managers and professionals, semi-
employment position, work stress, obesity and limiting long- professionals, routine non-manual employees and manual
standing illness influence the studied association of workplace workers.26 Employment status included those employed and
bullying with common mental disorders. those non-employed at follow-up. Job strain indicating work-
related stress was assessed at baseline by Karasek’s job strain
MATERIALS AND METHODS inventory.32 Job demands and job control were cross-tabulated
This study is part of the Helsinki Health Study examining to yield categories of low strain, active job, passive job and high
health and well-being among the employees of the City of strain. A body mass index of 30 or more was used to indicate
Helsinki, the largest workplace in Finland, with about 40 000 obesity. Limiting longstanding illness was asked at baseline by
employees. The majority of the employees (72%) are women. a question ‘Do you have any longstanding illness, disability or
The main branches include public administration, social welfare, infirmity?’ and a following question ‘Does your illness/disability
healthcare, education, cultural services, public transportation, restrict your work or does it limit your daily activities (gainful
environmental and technical maintenance. The jobs represent employment, housework, schooling, studying)?’ A positive
more than 200 occupational titles across the socio-economic response to both questions implied limiting longstanding illness.
ladder.
Statistical analysis
Data sources Prevalence percentages for workplace bullying and common
The data were derived from mail surveys among the staff of the mental disorders were calculated. Table 1 presents prevalence
City of Helsinki. The baseline data were collected in 2000, 2001 percentages for bullying by gender, age and occupational class
and 2002 among those who each year reached the age of 40, 45, including p values from c2 tests. Next, associations of bullying
50, 55 and 60 years. The baseline data amounted to 8960 at baseline with common mental disorders at follow-up were
respondents (response rate 67%).26 The follow-up survey was examined using logistic regression analysis. Variables were
conducted 5e7 years later in 2007 among the respondents to the entered into the models as categorical. First, ORs adjusted for
baseline survey, and amounted to 7332 respondents (response age only were calculated. Second, baseline common mental
rate 83%). The data with full information for analyses included disorders were additionally adjusted for to eliminate any prior
6830 respondents. For the baseline survey, an analysis of non- mental disorders that might have contributed to workplace
response has been conducted showing that the data are generally bullying at baseline. Third, after adjusting for age and baseline
representative of the target population, with men, younger common mental disorders, further covariates were adjusted for
people and manual workers as well as those on long sick leaves each one at a time.
being slightly under-represented among the respondents.27

Workplace bullying RESULTS


Workplace bullying was measured at baseline using a similar The prevalence of being currently bullied was 5% for both
procedure as in many prior studies.19 28 29 The instruction in the women and men (table 1). Nineteen per cent of women and 13%
questionnaire read: ‘Mental violence or workplace bullying refers of men had been previously bullied in the current or in another
to isolation of a team member, underestimation of work workplace. Eleven per cent of women and 10% of men reported
performance, threatening, talking behind one’s back or other being unable to say whether they had been bullied or not. The
pressurizing.’ It was then asked whether the respondent had rest had never been bullied. There were small variations in
been subject to such bullying. The response alternatives were: bullying by age and occupational class, but no clear patterns
never; yes, currently; yes, previously in this workplace; yes, could be observed.
previously in another workplace; and cannot say. The two Among women, the prevalence of common mental disorders,
categories of previous bullying were collapsed. that is, a GHQ-12 score of 3e12, was 25% at baseline and 24%

2 of 5 J Epidemiol Community Health 2012;66:e3. doi:10.1136/jech.2010.115212


Research report

Table 1 Prevalence (%) of bullying among women and men by age and were unable to say whether they had been bullied or not were
occupational class more likely to report common mental disorders. Among men as
Bullying well, after adjusting for baseline common mental disorders, the
Currently Previously Cannot Never All currently bullied at baseline were still more likely, although
(%) (%) say (%) (%) (%) N a third less so, to report common mental disorders at follow-up.
Women The associations of both previous bullying and being unable to
Age report bullying with common mental disorders attenuated but
40 4 16 10 69 100 1134 remained. There was a strong association of common mental
45 3 19 11 67 100 1195 disorders at baseline with common mental disorders at follow-
50 7 21 11 62 100 1243 up (OR 4.22, CI 3.11 to 5.74) as found for women as well (data
55 5 19 10 65 100 1392 not shown). Further covariates were adjusted for in accordance
60 5 21 9 65 100 646 with the procedure followed among women. Only limiting
All 5 19 11 65 100 5610 longstanding illness slightly attenuated the studied association
c2 test, p<0.0007 between bullying and subsequent common mental disorders.
Occupational class
Professional 6 19 12 62 100 617
DISCUSSION
Semiprofessional 5 19 12 64 100 2344
This longitudinal study sought to examine whether workplace
Routine non- 4 20 10 65 100 1099
manual bullying at baseline is associated with common mental disorders
Manual 5 18 8 69 100 1550 at follow-up 5e7 years later among middle-aged employees of
c2 test, p<0.0003 the City of Helsinki. The main findings can be summarised
Men under the following points.
Age First, among both women and men, workplace bullying at
40 3 17 9 70 100 212 baseline was associated with common mental disorders at
45 3 12 13 72 100 234 follow-up. This held true in particular for those who reported
50 6 17 9 68 100 254 being currently bullied and less so among those who had been
55 6 9 10 75 100 369 previously bullied. Second, taking baseline common mental
60 6 14 10 70 100 211 disorders into account weakened but did not abolish the asso-
All 5 13 10 71 100 1280 ciation of bullying with common mental disorders. Third, taking
c2 test, p<0.11 further covariates into account did not substantially alter the
Occupational class studied association. Thus, the associations between bullying and
Professional 5 15 14 66 100 314 subsequent common mental disorders remained among both
Semiprofessional 7 16 8 68 100 130
women and men throughout the analysis.
Routine non- 4 11 11 74 100 250
manual
Interpretation
Manual 5 13 9 74 100 586
The main findings are in accordance with assumptions based on
c2 test, p<0.13
prior work, as our study demonstrated that workplace bullying
is associated with subsequent common mental disorders. The
previous evidence is almost exclusively derived from cross-
at follow-up; for men, the corresponding figures were 22% and sectional studies,15 16 whereas our evidence is longitudinal and
20%. comes from a prospective follow-up. The previous longitudinal
Logistic regression analysis showed that compared with the evidence is limited and has either lacked standardised instru-
never bullied, currently bullied (OR 2.34, 1.81 to 3.02) or ments of common mental disorders19 or been focused on
previously bullied women (OR 1.64, CI 1.41 to 1.91) were more a specific occupational group.20 Compared with earlier research
likely to report common mental disorders at follow-up after our study yields stronger evidence on the role of workplace
adjusting for age (table 2). Women who were unable to say bullying as contributing to common mental disorders than has
whether they had been bullied or not were also somewhat more been available so far.
likely to report common mental disorders. After adjusting for The gender patterning of the mental health repercussions of
baseline common mental disorders, the association between bullying has been practically neglected. In a French study, the
being currently bullied and common mental disorders at follow- association of bullying and depressive symptoms was very
up attenuated by about a third. The association of previous similar among both women and men.16 In our study as well, the
bullying with common mental disorders also attenuated. There association of bullying with common mental disorders was
was a strong association of common mental disorders at baseline observed among both women and men, with the association
with common mental disorders at follow-up (OR 3.53, CI 3.08 being particularly strong among men. While it is likely that both
to 4.04) (data not shown). Next, the effects of further covariates genders suffer from mental health repercussions of bullying,
were examined one at a time after adjusting for age and common more work is needed on gender differences in the production of
mental disorders at baseline. Childhood bullying, occupational mental disorders as a consequence of workplace bullying.
class, employment status, job strain, obesity and limiting long- Our analyses showed that taking baseline common mental
standing illness had no effects worth mentioning on the asso- disorders into account weakened the original association of
ciation between bullying and common mental disorders among workplace bullying with subsequent common mental disorders.
women. Mental repercussions of bullying have been focused on, but an
For men as well, the currently bullied (OR 3.64, CI 2.13 to association the other way round is also possible.19 21 Thus, prior
6.24) or previously bullied (OR 1.78, CI 1.21 to 2.63) were more mental or other stigmatising health-related problems might
likely than the never bullied to report subsequent common provide a route to subsequent bullying. Bullying and mental
mental disorders after adjusting for age (table 3). Also, men who disorders may even interact over time if mentally vulnerable

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Research report

Table 2 Associations of workplace bullying at baseline (2000e2002) with common mental disorders at follow-up (2007) among women (n¼5610)
Model 1 Model 2 Model 3 Model 4 Model 5 Model 6 Model 7 Model 8
OR (95% CI) OR (95% CI) OR (95% CI) OR (95% CI) OR (95% CI) OR (95% CI) OR (95% CI) OR (95% CI)
Never 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
Previously 1.64 (1.41 to 1.91) 1.46 (1.25 to 1.72) 1.42 (1.21 to 1.67) 1.47 (1.25 to 1.72) 1.46 (1.25 to 1.72) 1.41 (1.20 to 1.66) 1.46 (1.25 to 1.72) 1.41 (1.17 to 1.65)
Currently 2.34 (1.81 to 3.02) 1.62 (1.24 to 2.12) 1.56 (1.19 to 2.05) 1.61 (1.23 to 2.12) 1.61 (1.23 to 2.10) 1.51 (1.15 to 1.99) 1.61 (1.23 to 2.11) 1.53 (1.20 to 2.01)
Cannot say 1.48 (1.21 to 1.80) 1.28 (1.05 to 1.57) 1.25 (1.02 to 1.54) 1.28 (1.04 to 1.57) 1.28 (1.04 to 1.57) 1.23 (1.00 to 1.51) 1.28 (1.04 to 1.57) 1.25 (1.01 to 1.53)
ORs and their 95% CIs adjusting for covariates. Model 1: +age. Model 2: Model 1+baseline common mental disorders. Model 3: Model 2+childhood bullying. Model 4: Model 2+occupational
class. Model 5: Model 2+employment status. Model 6: Model 2+job strain. Model 7: Model 2+obesity. Model 8: Model 2+limiting longstanding illness.

people are stigmatised and become victims of bullying, with this contexts might nevertheless be taken as a suggestion for the
further contributing to their mental disorders. For control mental health repercussions of bullying not necessarily being
purposes, cross-sectional analyses of bullying and common strongly employment-sector- or occupation-specific,15 19 20 but
mental disorders both at baseline and at follow-up were made. further work is warranted.
The associations at both time points, among women as well as
men, were very similar, the main difference from the longitu- Methodological considerations
dinal ones being that the longitudinal associations were some- This study included a longitudinal design, large sample, reliable
what stronger. Our study reconfirms the complex pathways measurement of common mental disorders and a broad variety
between bullying and mental health, pinpointing the need for of covariates. The follow-up, that, is 5e7 years, is relatively
future clarification of the associations. long, and the participants may have experienced other adverse
Over and above the influence of baseline common mental life events influencing their mental health. The participation to
disorders, the studied association of workplace bullying with the baseline survey was satisfactory, and according to our non-
common mental disorders was practically immune to the response analysis, the data were largely representative of the
influences of further covariates. Thus, the bullied victims were target population.27 The participation to the follow-up survey
more likely to report subsequent common mental disorders than was high, leaving less room for bias.
their never bullied counterparts, irrespective of bullying in The measurement of bullying followed a similar, although
childhood, socio-economic factors, psychosocial stress, obesity relatively simple, procedure to that in a number of previous
and chronic illness. Also, in previous studies, the association of studies.19 28 29 Bullying is a multidimensional construct, and
bullying with mental disorders has remained after considering while the instruction of our measure covers various dimensions,
covariates, although the variety of covariates in our study was they cannot be examined separately. Neither can we measure the
broader than in the previous studies.16 19 severity or the duration of bullying. There are more elaborate
We measured common mental disorders with the General measures such as the Negative Acts Questionnaire4 and the
Health Questionnaire, which is a very frequently used, reliable Leymann Inventory of Psychological Terror,16 but no measure is
and valid instrument reflecting primarily milder and widespread yet generally approved and this complicates comparisons
disorders but also predicting more severe disorders and the need between studies. The measurement of bullying used by us has
for treatment.10e12 30 In addition to the conventional cut-off produced findings which are in accordance with studies
point (scores 3e12) for common mental disorders, control following a similar as well more elaborate measurement.
analyses were made with more severe cut points (5e12 and Our measure of bullying yielded an additional potentially
7e12), but these yielded practically identical results (data not important finding, as about a 10th of the respondents were
shown). Nevertheless, the 12-item instrument used by us is unable say whether they had been bullied or not. These
a generic one which cannot distinguish between subdomains of respondents were also somewhat more likely to report common
mental disorders. Furthermore, the General Health Question- mental disorders than the never bullied. Bullying at workplace
naire relies on self-reports. Therefore, future examinations is a sensitive issue, and some victims may find it difficult
would benefit from additional mental outcomes based on diag- to acknowledge for themselves or other people that they have
noses, treatment and psychotropic medication in order to be able been subject to such humiliating behaviour. If some victims
to confirm bullying as a factor contributing to mental disorders choose to deny bullying, part of the repercussions may also
varying in nature and severity. remain hidden as previously noted as well.7 This source of bias
Examining employees from a large municipal workplace, should be considered in future work. More objective measures
a broad coverage of white-collar and blue-collar occupations include asking about bullying from workmates or other
were included. Nevertheless, the target was only one single, observers.33
albeit large, workplace. Thus, caution is needed in extending the Bullying elicited in surveys is strongly based on people’s own
results even to the public sector, to say nothing about the labour experience and so are common mental disorders. Self-reports are
market in general. The evidence from different occupational useful and often the only option in large-scale studies.

Table 3 Associations of workplace bullying at baseline (2000e2002) with common mental disorders at follow-up (2007) among men (n¼1280)
Model 1 Model 2 Model 3 Model 4 Model 5 Model 6 Model 7 Model 8
OR (95% CI) OR (95% CI) OR (95% CI) OR (95% CI) OR (95% CI) OR (95% CI) OR (95% CI) OR (95% CI)
Never 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
Previously 1.78 (1.21 to 2.63) 1.55 (1.03 to 2.33) 1.48 (0.98 to 2.25) 1.51 (1.00 to 2.28) 1.54 (1.02 to 2.32) 1.54 (1.02 to 2.33) 1.55 (1.03 to 2.33) 1.42 (0.94 to 2.15)
Currently 3.64 (2.13 to 6.24) 2.41 (1.35 to 4.30) 2.28 (1.27 to 4.09) 2.34 (1.31 to 4.18) 2.40 (1.35 to 4.28) 2.36 (1.32 to 4.21) 2.38 (1.33 to 4.24) 2.12 (1.18 to 3.81)
Cannot say 2.02 (1.32 to 3.07) 1.66 (1.07 to 2.59) 1.64 (1.05 to 2.55) 1.62 (1.04 to 2.53) 1.67 (1.07 to 2.60) 1.65 (1.05 to 2.57) 1.65 (1.06 to 2.57) 1.64 (1.05 to 2.55)
ORs and their 95% CIs adjusting for covariates. Model 1: +age. Model 2: Model 1+baseline common mental disorders. Model 3: Model 2+childhood bullying. Model 4: Model 2+occupational
class. Model 5: Model 2+employment status. Model 6: Model 2+ job strain. Model 7: Model 2+ obesity. Model 8: Model 2+ limiting longstanding illness.

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