LEADERSHIP ETHICS AND

SERVICE DELIVERY

Facilitated by: Hagos Gemechu

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CHAPTER THREE
PART IV B
Ethics, Social Responsibilities and
Corruption in Public Sector

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What are the major mechanisms to
combat corruption?

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Combating Corruption
● Actually we do not have such hard and fast rules as how to combat
corruption.
● But, various studies have pinpointed certain measures in combating
corruption to be as per the context of the nation or a particular
organization.
● The following are some of the techniques or approaches or tools that can
be used to combat corruption.
1. Reform legislative and institutional framework
o The legislative and institutional frameworks are
expected
o to be strong and competent.
o The existing law should be capable of controlling the
currently existing forms of corruption.
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Combating Corruption
2. Declaring property before taking up office
o Making all public officials declare and register their property legally.
3. Sanctions/punishments
o measures or punishments taken on those corruptors must be strong
enough to teach the potential corruptors.
4. Joint control over the use of external resources
o money that comes from abroad for the benefit of the poor must be
controlled and used properly.
5. Encourage investigative journalism
o The public sectors should make open the door to the
mass media so that what is done in public sectors
should be disclosed to the people at large.

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Combating Corruption
6. Open door policy
o Public sectors should make their procedures open to the public on
issues like:-
• how the officials make decisions?
• what costs charged?
• Who is responsible for? ………… Etc
o So, if the citizens know all these matters, it will be one step up in an
effort to reduce corruption.
7. Establishing independent bodies
o This includes anti-corruption commission, the
ombudsman or independent audit institutions so that
they can oversee how public institutions run public
activities.
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Combating Corruption
8. Decentralization and delegation of powers
o The idea of decentralization is that it speeds up public service
delivery by reducing the lengthy (bureaucratic) procedures.
o So, delegating the power to the lower level officials and employees
can really cut the bureaucracy that should have let the service
recipients to give some bribe to gain the service as quickly as
possible.
9. Articulating code of conduct
10. Strengthening the police and courts machinery

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Combating Corruption
11. International communities, must condemn stashing
o Fighting corruption is not something that left to the government or for
a particular institution only.
o Fighting corruption is better successful and effective when it is done
cooperatively.
12. Ensuring the salaries and compensations of civil servants to reflect the
responsibilities of their posts
13. Incorporating ethics in secondary school and tertiary level
curricula
14. Identifying corruption prone organizations and introducing
strict control and monitoring mechanisms .
o Some organizations are more susceptible to corruption
Why?
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 DISCUSSION TIME
Discussion and argument
• High corruption is mostly reported in Africa, this is because Africa is
poor. Argue

Why Corruption becomes one of the normal social practices in

Ethiopia? Mention minimum three points.
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What is the Definition of code of conduct?

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Definition of Code of Conduct
● A written document that outlines the principles of conduct to be used in
making decisions with an organization.
● It refers to values and ethical standards of an organization that guide and
govern the overall actions of the organization.
● It helps the decision makers and the civil servants to deal with ethical
dilemmas such as a conflict of interest.

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Importance of code of conduct
● Institutional code of conduct:-
o make the value, roles and duties of an organization to be clearer to
the civil servants and decision makers.
o offers guidelines as to what is accepted and unaccepted conduct at
the work place.
o helps to resolve ethical dilemma in which the civil servant lacks a
principle to decide whether certain direction or making decision in
some respect is right or wrong.
o clarifies sanctions when there is breach of a code.

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What is the importance of code of conduct?

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Importance of code of conduct …
● Importance of code of conduct includes:-

o Promotes public trust and confidence in government.

o Citizens build trust in each governmental institutions
o Making government officials and other civil servants act lawfully and
professionally and within the acceptable norm.
o Helps to establish clear and strong accountabilities

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What are the major principles of code of conduct?

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Principles of code of conduct
● The following mentioned are few guiding principles that public sectors
need to take into account.
o Simplicity: institutions must not want to cover everything in one
institutional code of conduct.
o Relevance: institutions must focus only on the specific outcome that
they tried to achieve.
o Clarity: the code of conduct is expected to be as clear as possible,
with out confusion.
o Inclusiveness: the code of conduct must be
participatory and inclusive.

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What is the definition of National/Citizen Charter?

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Definitions of National Charter
● National/Citizen Charter:-
o describes citizens’ rights and responsibilities
o sets out the standard of services which users can expect from the
government institutions.
o states what services are available
o tells how to contact an organization
o states what conditions to fulfill
o indicates how to make complaints and take remedy if
things go wrong

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What are the major component of national charter?

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Components of National Charter
1. Rights of citizens:
o Right to ethical service delivery
o Right to obtain personal and official information
o Right to obtain reasons for decisions
o Right to review decisions
o Right to expose wrong doing
o Right to be informed of government programs and services through
an institutional level charter.

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Components of National Charter
2. Responsibility of Citizens:
o provide evidences and facts when complaining.
o disclose identity
o settle conditions of entitlement to service (fulfill the preconditions to
get the service).
o refraining from corrupting the civil servants
o observe the working procedures and laws that is applicable to a
particular institution.
o provide sufficient proof of any claim
o report corruption and misconduct in the civil service

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 QUESTION TIME
Multiple choice
1. Which of the following is capable of doing maximum good to
society?
A. Business success
B. Laws and regulations
C. Ethics.
D. Professional
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End of the fourth session of
Chapter Three

All the Best for Your Career Ahead!

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ANY QUESTIONS

?
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THANK YOU!

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