Professional Documents
Culture Documents
Vincent Onywoki Final
Vincent Onywoki Final
Vincent Onywoki Final
TECHNOLOGY
COMMUNICATION TECHNOLOGY
COMMUNICATION TECHNOLOGY
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TABLE OF CONTENTS
DECLARATION..........................................................................................................................iv
DEDICATIONS.............................................................................................................................v
ACKNOWLEDGEMENT...........................................................................................................vi
EXECUTIVE SUMMARY.........................................................................................................vii
CHAPTER ONE............................................................................................................................1
1.0 BUSINESS DESCRIPTION..................................................................................................1
1.1 EDUCATION BACKGROUND.........................................Error! Bookmark not defined.
1.2 RELEVANCY BUSINESS EXPERIENCE........................Error! Bookmark not defined.
1.3 BUSINESS NAME AND ADRESS....................................Error! Bookmark not defined.
1.4 BUSINESS LOCATION.......................................................................................................2
1.5 FORM OF OWNER SHIP.....................................................................................................3
1.6 TYPE OF BUSINESS............................................................................................................3
1.7 PRODUCTS...........................................................................................................................4
1.8 JUSTIFICATION OF THE OPPORTUNITY.......................................................................4
1.9 INDUSTRY...........................................................................................................................5
1.10 COMPUTERS......................................................................................................................5
1.11 BUSINESS GOALS............................................................................................................5
1.12 ENTRY AND GROWTH STRATEGY..............................................................................6
CHAPTER TWO...........................................................................................................................8
2.0 MARKETTING PLAN..........................................................................................................8
2.1 CUSTOMERS........................................................................................................................8
2.2 COMPETITION.....................................................................................................................9
2.3 MARKET SHARE..............................................................................................................12
2.4METHOD OF PROMOTION AND ADVERTISING.........................................................13
2.5 PRICING STRATEGY........................................................................................................15
2.6 SALES TACTIC.................................................................................................................16
2.7 DISTRIBUTION STRATEGY...........................................................................................17
CHAPTER THREE.....................................................................................................................18
3.0 ORGANIZATION AND MANAGEMENT........................................................................18
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3.1ORGANIZATION STRUCTURE........................................................................................18
3.2 REMUNERATION AND INCENTIVES...........................................................................22
3.3 LICENCE PERMITS AND BY- LAWS.............................................................................23
3.4 SUPPORT SERVICES........................................................................................................24
CHAPTER FOUR.......................................................................................................................25
4.1 PRODUCTION DESIGN AND DEVELOPMENT............................................................25
4.2 PRODUCTION STRATEGY..............................................................................................27
4.3 OPERATION AND PRODUCTION PROCESS................................................................29
4.4GOVERNMENT REGULATION AFFECTING OPERATIONS.......................................30
CHAPTER FIVE.........................................................................................................................31
4.0 FINANCIAL PLAN.............................................................................................................31
4.1 PRE OPERATIONAL COST..............................................................................................31
5.2 WORKING CAPITAL REQUIREMENTS.........................................................................32
5.3PROJECTED CASH FLOW STATEMENT........................................................................33
5.5PRO-FORMA BALANCE SHEET......................................................................................35
5.6 BREAK EVEN POINT........................................................................................................36
5.7 DESIRED FINANCING......................................................................................................39
5.8 PROPOSED CAPITALIZATION.......................................................................................40
APPENDIX.......................................................................................Error! Bookmark not defined.
Business location........................................................................Error! Bookmark not defined.
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DECLARATION
I hereby declare that this prepared work is mine, through experience, participation and
inventions and therefore submit this business plan to Kenya National Examination council
Sign ……………………………………………………
Date ……………………………2023
Sign ………………………………………………
Date:…………………………………2023
iv
DEDICATIONS
Sincerely, I dedicate this business plan to my parents and entire family for their financial
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ACKNOWLEDGEMENT
My great appreciation goes to my parents Mr. and Mrs. MANGAA and my entire classmate
who assisted me towards the success of this project. My sincere gratitude goes to my teacher
Special thanks to God knowledge to skills and also the gift of life he has provided.
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EXECUTIVE SUMMARY
Chapter one, the introduction of the business in which the business entails its description,
CHAPTER TWO
Chapter two entails the marketing plan, location of the business, type of customers to be
served in terms of demand and supply, also in this chapter its highlights the number of
competitors in the area and it includes the promotion and advertising methods.
CHAPTER THREE
The chapter entails the production and operation of the business and how it will be
conducted. It shows the operational plan; this includes transaction and daily basis and various
policies and regulations to achieve. The objectives and goals. It also provides the facilities
CHAPTER FIVE
Chapter five entails financial plan section whether the business investment will be successful
or not. It provides the pre- operational costs, working ital., pro-forma income statement,
balance sheet, cash flow and comprehensive section which weigh the profit or loss in
business.
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CHAPTER ONE
The owner began her education in the 1998 at Magena township primary school then she sat
for her K.C.P.E (Kenya primary of primary education) and he passed well. She later joined
inchini high school still in Kisii county as from 2017-2021 where he sat for her K.C.S.E
exam and attained a mean grade of D which enabled her join Rift valley institute of science
and technology the year 2021 September to undertake certificate in information technology
The name of the proposed business will be Mr.vinsel restaurant. It will mainly offer foods
and beverages and mainly outside caterings for weddings and any other events. It is a sole
proprietorship kind of business which will be located Kisii town opposite Kisii Academy
two km from Kisii-Nairobi highway. It will be positioned next to a police station and a
district hospital bearing in mind that all residents from Kisii town will benefit from
business.
It is a sole proprietorship business and it will be located in Kisii County opposite Kisii
Academy that is 2km from Kisii-Nairobi highway. It will offer food and beverages mainly.
The location of the business is more strategic as it will attract more clients, infrastructure is
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1.3 BUSINESS LOCATION AND ADDRESS
The business will be located in Kisii Town opposite to Kisii academy school that is 2km from
Kisii- Nairobi road. It will be positioned next to the police station and district hospital,
bearing in mind that this market serves nearby every residents of Kisii town. The location of
the business is more strategic as it will attract more clients, the infrastructure is well
MR.VINSEL RESTAURANT
KISII
TEL: 0710636044
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1.5 FORM OF OWNER SHIP
The proposed business will be owned by one person hence form of ownership being sole
proprietorship kind of business. The choice of this form of business is based on the benefits
its brings along like decision making is easier, job security, personal satisfaction where one
works to be best of his ability and the chances to easily the profits and all the income from
the business.
domestic customers only in order to maximize profit, maintain good standard, expand the
business to Mr.vinsel restaurant hotel and relate the image of health and nutrition balance
food.
The business will be a service business and it will be a start up business with the potential to
more customers for the quality of services and product it will after.
i. Town residents
ii. Staff from nearby schools, hospitals together with the students
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1.7 PRODUCTS
The business will offer product. The product will be high quality meals which will be
prepared in the restaurant workshop. Drinks such as soda, wines, beer and fresh fruit juice
SERVICES
Services to be offered will be entertainment such as movie watching which will be done in
the restaurant and swimming. The customer will benefit from the business by exploiting their
taints, swimming and other activities that will be carried on in the business premise.
The business will be very economical since it will centre for people of all types in the society.
a) Proximity to customers -The location has a large number of the customers because
b) The town is well serviced with good infrastructure throughout the region hence
making communication to the premise easy and also ordering of goods easily and
accessible
c) Mr. Vinsel restaurant will be situated just some kilometers from DOS office and
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1.9 INDUSTRY
Mr.vinsel restaurant falls under the hotel industry catering because its deals with high class
product.
The technology used in modern thus reduces incidence of fraud. Through competition the
business will take advantage of selling at lower prices and high quality products that the
1.10 COMPUTERS
Computers will also be used in business office for accounting and counting and record
keeping.
The industry will be both capital and labour intensive where both manpower of machines will
be used.
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LONG TERM GOALS
After ten years the business has expanded and able to do the following ;
To offer training to local employees at a far cost for them to gain experience to start their own
business in future.
To meet customers need and take a part in national development by catering job opportunities
customer know to the business and eventually stick to it. These measures include advertising,
using of media putting posters and sign board by introduced decoration of inside and outside
features displayed example swimming pool, roasted kitchen etc and lastly acquiring tenders
GROWTH STRATEGY
In order to penetrate and gain acceptance in the market advertisements through media and use
of sign boards.
Pricing will be for getting to know the weakness of the relevant competitors and rectify
Increasing the scope of the product and services and number of employees to enable to
The business will be able to penetrate and gain market acceptance and preference by offering
products at fair prices to the customer, offering offer sales services and ensuring products are
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proved by Kenya Bureau of standard so provide customers with foods of high quality and
The management will be carried out by the owner of the business so as to ensure that the
The business will acquire funds from personal saving, bank loans and borrowing from family
and friends.
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CHAPTER TWO
2.1 CUSTOMERS
The customers who will be buying from Mr.vinsel restaurant industry are as follows:
a) Schools
b) Hospitals
c) Churches
INDIVIDUAL CUSTOMERS
These are customers from surrounding business premises they can be described in terms of :
i. Age – they lie eighteen years whereby 85% are male and 15% are female.
iii. Purchasing pattern - they are of high class and medium class living therefore capable
iv. Religion background –around 80% should be Christian and 20% Muslims and the
other religions despite this differences lifestyle has become and expect to cherish
modern lifestyle of drinking and eating together as well as balanced diet as family and
sharing ideas .
v. Occupation- most of them should be business means and women’s hence stable in
their standards of living, others are farmers depending on farm produce. Those who
work in parastatal, Ngo’s and government institutions like hospitals, has courts and
police stations.
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vi. Level of education – most of this customers should be literate, a few should be form
four levels, about 15% degree graduates and 10% PHD Holders.
INSTITUTIONAL CUSTOMERS
Most of the customer rulers this category will be the surrounding institutions for
example schools, Kisii academy, Kisii high secondary and mercy boarding, hospital
includes Kisii district hospital, churches that are within Kisii town and all these inter
2.2 COMPETITION
Being like any other business there are some competitors around Kisii town that
a) Kisii hotel
They are week informed of market trend of products they deal with.
Have spacious premises and built to meet all modern requirements hotel
product items.
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WEAKNESS
They charge too high prices for their product and services
They are poor located, hindering access to customers who do not know their location.
Oasis hotel
It is a few meters from town. It is visible site’ hence easily identified. It mainly deals
with hotel products and items although they carry out other services and
accommodation.
Strength of oasis
Weaknesses
The proprietor undertakes selected service .can only offer hotel products and
Services are very slow hence discouraging customers because of time wastage.
Mr.vinsel restaurant
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Has very hardworking employees
Weaknesses
ii. Poor payment of workers hence not paid according for their professional
background.
iii. They have irregular working hours i.e. opening and closing hours
iv. The workers are trust working and reputation of losing customers workers.
Recruiting and maintaining high skilled labour force with god customer
relation as well.
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2.3 MARKET SHARE
the proprietor carried out are search in area and regions surrounding mr.vinsel restaurant and
who can be accessed in business duration or one month. The distribution of their customers is
as below;
A 25 285
B 32 30
C 28 22
D 29 20
A
B
C
D
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2.4METHOD OF PROMOTION AND ADVERTISING
a) Advertising
In advertising business, I will cooperate the following strategies before Mr.vinsel restaurant
c) Posters
Posters and bill boards will erected at strategic points to give both awareness and direction to
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d) Using agent and legal customers
These agents will aught antibody they meet in town giving the small business cards which
contain necessary information concerning the business location goods, services offered and
their cost.
The proprietor will make sure that all employees under Mr.Vinsel Restaurant industry should
well design with t- shirts or aprons contain labels and the name of the business and address.
Printing calendars
Calendars bearing the name of the industry will be printed and sold at fair price. Also any
customer who buys Gouda exceeding Kshs. 5000 will be issued business location address
goods services offered. To evaluate the volume of customers and rate of sales after a given
advertisement period.
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2.5 PRICING STRATEGY
Mr.vinsel restaurant industry will calculate the price of the product by cost of production plus
Mr.vinsel restaurant industry will consider in setting prices such as competitors price so as to
To the business, it will also consider factors like government policy in pricing of against the
laws . The price will be variable depending on the volume of products in large quantities will
be sold at a slightly in large quantities. This will enable the business to be able to make more
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2.6 SALES TACTIC
Proper advertising and promotion is required however such tactics are vital in ensuring
goods and services reach the customer. The following are sales that Mr. Vinsel restaurant
1. using agent
Having of agent will go out and order for the business. They will get remuneration form of
commissions.
This will involve customers coming directly to the premise and buying ready made goods
and services.
For customers who place large order goods rice within 5km will have transportation services
and other sales services will be intended to explain technology or goods the customers can
understand.
A well served customers become loyal to the business and will spread the quality services
5. Discount
A level of sale of goods and services will be set whereby discount will be offered to that
particular customer. In other words 5% discount will be given on goods exceeding 50,000 $
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2.7 DISTRIBUTION STRATEGY
The owner of the business has implemented a simple distribution channel which will be
forced from the procedure supplier, retailer and then to customer . The owner has chosen it
because of its simplest and fast flow of the product from one channel to the other. The
business will help the customer to transport their product to their places.
In conclusion there is number much transportation problems which can hinder customers to
buy goods and services since the roads are not tarmac there is need to improve them through
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CHAPTER THREE
responsible for all the liabilities of the business because the owner of the business.
The business will be large scale and size and managed by the owner. The owner has relevant
3.1ORGANIZATION STRUCTURE
MANAGER
FOOD PRODUCTION
RESTAURANT SERVICE
SUPERVISOR
SUPERVISOR
COOKS WAITERS
Manager
Qualification
Organize goals and objectives. The owner will set the business goals and objective to
be fulfilled during a given period of time and grow to attain financial stability.
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Purchase of goods . The role of the manager will be to purchase goods and services
by signing all business transaction that is supposed to take place in the firm.
Salary payments . the owner will take up the duty of paying alary to the workers
Recruitment and termination of workers. The manager should maintain the quality
and improve the standard of the business thus should employ qualified workers.
Qualification
Duties
Arrange transportation of the goods from the store to customers especially those in
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Food production supervisor
Qualification
Duties
Waiters
Qualification
Duties
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Cooks
Equalization
Duties
Qualification
Duties
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3.1 RECRUITMENT, TRAINING AND PROMOTION
The manager in charge has overall charge to recruit and train the trains and promote them.
The trainee require special training to make sure he or she has qualified according to the
All these enhance the manager to promote his or her employees according to their
The business will pay employees on time to ensure that their personnel financial need are
centre for promptly thus keeping working the allocation of the salary will majority depend
upon the qualification and the existing salary rates in the current market. Implement on
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Incentives
The business will employ the following incentives to motivate its employees. It will provide
good working condition for the employees by ensuring that everything is provided for:
Housing allowances
It must have a firm license from the county councils of district. The following license
Trading license
It is normally issued authority which in this case is the municipal council. The payment of
Permits
The permits will be obtained after the public health officers inspect the firm under the
following;
i. Toilets – This are number of pit latrines that have been constructed to be used by
employees and customers who are visiting the premises to purchase hotel product.
ii. Cleanliness – it is the most important factor which the business should really observe
because it has issued that should be addressed to keep the entire environment clean.
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iii. By laws – some of the by laws affecting the business are:
a) Approval of buildings
b) Disposal site
c) Lateness
d) Cleanliness
following services which will be in turn enable the business to attain its set of goals.
Banking services
Kisii
Legal services
Kisii
Management services
P.o box 84
Kisii
This is a sector is important because the customers will make their orders through this
address.
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CHAPTER FOUR
4.0 OPERATIONAL AND PRODUCTION PLAN
Mr.Vinsel restaurant realize the fact that customers want quality products and services for
this season packing of food products items will be done to satisfy customer needs.
shelves will be divided into small sub units and each small unit will be labeled in bold
letters and certain food items will be placed to save time packing of the food products
will be done in special papers bearing the business name and contacts to avoid fraud.
Then it will be kept inside the polythene bags making it easy to handle
ii. The enterprise will be time conscious in its work to ensure that the customers are
Equipments
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OTHER EQUIPMENTS
To make the working environment to be conducive inside and outside the premises other
12,800
Fire extinguisher will be regularly checked to ensure the enterprise is on the safe side of the
fire incidence.
The business will be insured with G.A.P.C.O. insurance company limited by the start of 3 rd
year . It will cover the enterprise and workers effective running the business, they will require
faults. Machines like electric cookers gas cookers, refrigerators will be regularly checked to
Routine maintenance will be done on the other tolls and equipments like knifes which will be
regularly sharpened and replacement of Brockenutensils with new ones will also be done.
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Monthly material requirements
interviews will be done to any personnel to be employed. The follwing strategic will be used;
They should be aware of modern products in the market to improve technology change.
For proper handling of goods and equipments available within the business premises should
be observed.
The workers should be able to identify products and purchasing from trusted dealers.
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In order to get maximum employee production once will;
Proper remuneration
Maintain a good employed employer by giving them freedom to new better ways of doing
things.
Monthly requirement
Direct labour
Indirect labour
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4.3 OPERATION AND PRODUCTION PROCESS
This ensures that every month there is sales and replacement of stock to ensure continuity of
the business.
Customer
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4.4GOVERNMENT REGULATION AFFECTING OPERATIONS
As a business is concerned the owner hopes to ensure that all legal terms and compliance
required by the government will be adhered to effectively run the business.
Income tax
All the tax required by the government will be paid in term to ensure that the business will
operate properly as required by the owner.
The business is entitled to obtain a trading license and permits from the local government so
that it can run without any difficult and serve the potential customers effectively.
This act embraces on the need to know in a clean environment with proper seating clean
water and food.
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CHAPTER FIVE
Total 435,000
These are the expenses inquired before starting the business operation. Its enables the
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5.2 WORKING CAPITAL REQUIREMENTS
This is the capital requirement for the first three year of operation.
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5.3PROJECTED CASH FLOW STATEMENT
Jan Feb march Apr May June July Aug. Sept. Oct. Nov. Dec. Total
Cash flow 150,00 100,000 200,000 250,000 3000,000 350,00 400,000 450,000 500,000 550,000 6000,000 650,000 45,000,00
0 0
Collection of 5000 5,000 10,000 10,000 10,000 130,000
debtors
Total cash inflow 200,00 150,000 200,000 250,000 31,0000 360,00 400,000 460,000 500,000 550,000 600,000 650,000 4630000
0 0
Cash flow cash 60,000 55,000 40,000 350,000 35,000 45,000 45,000 30,000 30,000 40,000 440,000 350,000 490,000
purchase
Payment to 4,000 4,000 10,000 4,000 5,000 10,000 10,000 4,000 51,000
creditors
Rent 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000 120,000
Salaries wages 65,000 51,000 65,000 65,000 65,000 65,000 65,000 65,000 65,000 65,000 65,000 65,000 776,000
Telephone 6,000 3,000 2,000 2,000 3,000 3,500 3,500 2,500 2,500 3,000 30,000 35,000 37,500
Electricity and 4000 4,500 3,500 3000 4000 3,500 3,500 4000 4,500 4,500 4000 3000 46,000
water
Loan repayments 10,000 10,000 15,000 15,000 15,000 10,000 10,000 20,000 20,000 15,000 10,000 20,000 170,000
Insurance 10,000 4,000 4,000 4,000 4,000 4,000 5,000 5,000 5,000 5,000 5,000 5,000
T –cash outflow 165,00 137,500 139,500 134,000 140,000 145,00 152,000 140,500 142,000 152,500 147000 14500 1740500
0 0
Net cash 35,000 12,500 60,500 116,000 170,000 215,00 248,000 319500 358,000 397,500 453,000 504500 28895000
0
Accumulated 35,000 47,500 108,000 294,000 394,000 609,00 857,000 117650 1540500 1932000 238,500 2889500
cash 0 0
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5.4 PRO-PROMA INCOME STATEMENTS FOR THE YEAR END IN 31 ST MAY OF
2024
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5.5PRO-FORMA BALANCE SHEET
Fixed assets Kenya shillings
Machines 30,000
Computer 150,000
Furniture and fitting 60,000
Total 240,000
Current assets
Stock of raw materials 50,000
Debtors 10,000
Cash in bank 40,000
Cash at hand 20,000
50,000
10,000
40,000
20,000
Total current assets 120,000
Total assets 360,000
Current liabilities
Creditors 50,000
Bank over draft 45,000
Total current liability 125,000
Owners equity 70,000
Loan from bank 200,000
270,000
Long term liabilities
Loan from bank 200,000
Capital 35,000
Subtotal 235,000
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5.6 BREAK EVEN POINT
Fixed cost Kshs.
Salaries 613,000
Licenses and permits 25,000
Furniture and fittings 50,000
Insurance 14,000
Building 30,000
Total 732,000
Variable costs
Water and electricity 10,000
Telephone 36,000
Transport expenditure 35,500
Total 81,500
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Breakeven point
=1,830,000 – 31,500
=Kshs 1748500
Percentage on contribution margin = Contribution Margin + 100
Sales
1748500x100
=96%
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Total costs
=1,198,000
Contribution margin
1198000
= Kshs 12538.40
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5.7 DESIRED FINANCING
Item Amount (Kshs)
Pre- operational cost 435,000
Working capital 135,000
Miscellaneous 11,000
Total 581,000
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5.8 PROPOSED CAPITALIZATION
Source Amount(Kshs)
Owners contribution 100,000
Loan from bank 200,000
Equity 400,000
Parent 30,000
Total 1,000,000
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BUSINESS LAYOUT
Waiting Kitchen
reception
Hall way
Dining
area
Comfort rooms
Parking
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LOCATION MAP
Roadside hotel
Mutate stage
To – Medical services
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