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  • Customer Relations Scripts

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    mala hamdan
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    Akmal greets two customers, Ixora and Fina, at the Gouldiana cafe and checks if they have a reservation. After confirming their reservation is under the name Ilfina for two people at 8am on Wednesday, Akmal shows them to their table and provides menus. He lets them know he will be available to take their order when they are ready.

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    Akmal greets two customers, Ixora and Fina, at the Gouldiana cafe and checks if they have a reservation. After confirming their reservation is under the name Ilfina for two people at 8am on Wednesday, Akmal shows them to their table and provides menus. He lets them know he will be available to take their order when they are ready.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    2 views1 page

    Customer Relations Scripts

    Uploaded by

    mala hamdan
    Akmal greets two customers, Ixora and Fina, at the Gouldiana cafe and checks if they have a reservation. After confirming their reservation is under the name Ilfina for two people at 8am on Wednesday, Akmal shows them to their table and provides menus. He lets them know he will be available to take their order when they are ready.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 1

    akmal : assalammualaikum hello, goodmorning!

    Welcome to gouldiana cafe and lounge, im akmal and


    ill be your server for today.

    Customer. ixora : waalaikummussalam, hii, morning! Thank you!

    akmal : may I know if you have any reservations for today?

    Customers. ixora : ah, yes!

    akmal: may I know under who’s name?

    Customers. fina: its either under ilfina or ixora, thank you!

    akmal : wait for a moment, let me check it first.

    Customers. fina : sure

    Akmal : aaah yess! I found It, its under ilfna, , the reservation its on Wednesday 8 am, for 2 pax, is
    that correct?

    Customers. fina: yes it is, thank you!

    Akmal : let me show you the way your table, right this way maam

    Customers. Ixora : thank you, akmal!

    Akmal : here’s your table, and here’s the menu! I’ll be right at the corner, just call me up when you
    guys are ready.

    Customer. Ixora: excuse me!

    Akmal : are you guys ready to order?

    Customers. Fina: Yes, we are !

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