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Jade Coetzer PRO 452 Lesson Plan 7
Jade Coetzer PRO 452 Lesson Plan 7
Lesson Plan
DECLARATION:
1. I understand what plagiarism is and am aware of the University’s policy in this regard.
2. I declare that this lesson plan (e.g. assignment, essay, report, project, dissertation,
thesis, etc.) is my own, original work. Where other people’s work has been used (either from
a printed source, Internet, or any other source) this has been properly acknowledged and
referenced in accordance with departmental requirements.
3. I have not used work previously produced by another student or any other person to
hand in as my own.
4. I have not allowed, and will not allow, anyone to copy my work with the intention of
passing it off as his or her own work.
Specific Aims:
By the end of this lesson, learners should be able to do the following:
Define the meaning of quality, quality control, and quality assurance.
• Explain the difference between quality control and quality assurance.
• Explain the importance of quality for a business.
• Explain how quality is related to the following business functions;
1. Human resources function
2. Administration function
3. Financial function
4. General management
• Suggest quality indicators of the business function.
• Discuss the relationship between management and the business success.
The lesson will consist of the teacher teaching from the textbook, letting the learners
read and explain what they understood from the text, the teacher will further explain
what is being taught. It will be interpersonal, because the learners will be expected
to verbally explain what they understood from the text as individuals.
Evidence Of Learning:
Observation
Worksheet
Summative
The teacher will observe whether the learners grasp the content or not by listening to
their questions and answers. They will also be expected to answer questions related
to how a business ensures quality and identify the difference between quality control
and assurance.
Classroom Management:
The teacher will ask the learners to keep quiet and ensure them that there will be
consequences if they are too loud, are not obedient or does not participate. The
consequence will be: the disobedient learners will read more from the textbook,
explain what they have read and answer random questions from the teacher.
Quality,
Quality control,
Quality assurance,
Importance of quality for businesses,
Quality indicators in the business functions,
Distinguish between quality performance and quality management.
Do the textbook activities.
Consolidation: 3min
The learners will receive activities as homework throughout the week, 1 activity a
day, in accordance with the textbook. This lesson also has a word puzzle they
should complete as homework.
Ask the learners if they are uncertain about anything related to the lesson and
homework.
Greet the learners and prepare for the next lesson.