YOL123 Narrative

Republic of the Philippines
SURIGAO DEL SUR STATE UNIVERSITY

Cantilan Campus
Cantilan, Surigao del Sur
Telefax No. 086-212-5132
Website: www.sdssu.edu.ph
Antonio S. Santizas Jr.

Bachelor of Science in Information Technology(BS-info-tech)
2nd Sem
2019 -2020
Cantilan Campus
Telefax No. 086-212-5132
ON-THE-JOB-TRAINING LEARNING EXPERIENCE JOURNAL
Presented to the Faculty of
In Partial Fulfilment of the Requirements in
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY (BS-INFO TECH)
ANTONIO S. SANTIZAS JR.
Student
ACADEMIC YEAR
2019-2020
Cantilan Campus
Telefax No. 086-212-5132
TABLE OF CONTENTS
Page No.
I. Title Page-------------------------------------------------------------------- i
II. Approval ii
Sheet--------------------------------------------------------------
(Note: Original Copy)
III. Table of Contents----------------------------------------------------------- iii
IV. Introduction----------------------------------------------------------------- 1
V. Definition of Terms-------------------------------------------------------- 2
VI. Dedication------------------------------------------------------------------- 3
VII. Acknowledgement--------------------------------------------------------- 4
VIII. Vision, Mission, Goals of the 5

University--------------------------------
IX. OJT Experience------------------------------------------------------------- 6
X. Problems Met During Training------------------------------------------- 7
XI. Suggestions and 8

Recommendations--------------------------------------
XII. Company Profile
 History------------------------------------------------------------------- 9
Cantilan Campus
Telefax No. 086-212-5132
 Organizational Structure---------------------------------------------- 10
XIII. Monthly Report------------------------------------------------------------- 12

(Note: Scanned)
XIV. Daily Time Record--------------------------------------------------------- 13
(Note: Scanned)
XV. Pictorials--------------------------------------------------------------------- 14
Note: Take photos of you in action performing your assigned (varied) task, at
least once or twice a week.
XVI. Evaluation Form/Rating--------------------------------------------------- 15

(Note: Scanned)
XVII. Certificate of 16
Completion--------------------------------------------------
(Note: Scanned)
XVIII. Curriculum Vitae----------------------------------------------------------- 17
Cantilan Campus
Telefax No. 086-212-5132
INTRODUCTION
After three year of studies in school of learnings, it’s all about lecture, reporting,
research, group works, assignment, quiz, and major exam, these are almost theory. But
this will help us to have an insight about the course that we are taking of. We learned
from it, it helped us to be prepare and aware of the possible job for the future, of what we
can contribute to the future organization which we work for?
On-The-Job training is a big challenge on the part of the student, and we can’t
skip this challenge. We have a lot to change for ourselves, we must be patient and adopt
the culture of the organization and most of all we should be willing to be trained with
supervision of the assigned person, because it’s a stepping stone to enhance every
student’s self-esteem and prepare him/her of an employee of the certain establishment.
The past learnings we had, should be applied to the real world of our profession or field
to develop and acquire new learnings. We OJT students are trained by the organization
where we are applied for.
Cantilan Bank Incorporated (CBI). An organization that is willing to accept
everyone who wants to be part of them. It was an honor to be part of this organization
who gave me a chance to have my training. I was challenged, equipped and molded my
character as a better person because they taught us differently.
Cantilan Campus
Telefax No. 086-212-5132
DEFINITION OF TERMS
Cabinet – a cupboard with drawers or shelves used for storing documents of Cantilan Bank.
Check / Cheque – a draft directing a bank to pay money to a named person or entity.
CIS (Customer Information Sheet) – a sheet that contains information of the customer.
Clients – a person who used the products or services of Cantilan Bank.
Credit Files – a records containing historical data on open or fully paid credit accounts. It
contains personal financial statements credit applicants, and comments by credit analyst, as well
as the current status of the account, payments history, current balance, credit limit, and so on.
Customer – a person or organization that purchase or receives a product or service from Cantilan
Bank.
Envelope – a flat paper container with a sealable flap, used to enclose customer/clients’
documents.
Name tags – a tag names used to indicate where to affix their signature.
Proof Sheet – a compilation of important documents used as an evidence from complaints.
Receipt - an amount of money received over a period by an organization.
SigCard – a card that is used to affix three signatures of customer.
Time deposits - it represents interest-bearing deposits with specific maturity dates and evidenced
by Certificate of Time Deposit issued by the bank.
Vault – a large room or chamber used for storing important documents of Cantilan Bank, Inc.
Cantilan Campus
Telefax No. 086-212-5132
DEDICATION
This narrative report is heartedly dedicated to my family, special someone and to

my mommy Grace Molejon for supporting me financially and also my siblings for their
moral support, advices and encouragement.
I’m honored to dedicate this narrative book to my CBI family, who treated me as
their family; their concerned about my learnings and accomplishment. They trained me to
be responsible enough in dealing with the task, and mold my character to become a better
and productive person.
I dedicate this narrative book to my friend; this success is dedicated to all of you.
Cantilan Campus
Telefax No. 086-212-5132
ACKNOWLEDGEMENT
In the accomplishment of this narrative report, I would like to

acknowledge with deep and sincere gratitude, support and kindness to the following
persons whom I admire most in making this narrative report.
Above all to our almighty father for the strength, knowledge, and blessing he
poured to me.
To my family for their financial and moral support, encouraged and helped me to
be strong and stand in any situation.
To the Vault Custodian Ms. Kimberly A. Buenavidez who trained, equipped me
for facing the reality world of works, provided innovative ideas, and shared knowledge
on strategy of effective management style. For molding me become a better and
productive person and trusting me without doubt of my capacity as an individual and
appreciate my performance.
To Mr. Kenneth Mollaneda for spending his time by sharing his experience,
support and giving me advice, willingness to listen, guidance and helped me when I
needed some ideas and corrections of my work in loan’s department.
To the Cantilan Bank Inc. (Main branch), for their warm welcome to me and for
everything that they taught me during my stay with them but most of all, for the
memories we’ve shared.
To all my co- trainees from SDSSU for their kindness and support as team, for
their cooperation and participation of any activities that we did, and we come-up with a
satisfactory result.
Cantilan Campus
Telefax No. 086-212-5132
VISION, MISSION, GOALS OF THE UNIVERSITY
Vision
A leading “Glocal” University with widened academic perspective that focus on

attaining food security, supporting poverty alleviation, developing renewable energy, and
conserving environment.
Mission
SDSSU shall provide competency-based higher education training driven by

relevant and responsive instruction, research, extension and sustainable resource
management.
Particularly, SDSSU is committed to:
1. Produce competent and skilled graduates prepared for gainful employment;

2. Develop graduates who shall not only foster economic progress but also care
for the environment, adhere to positive value system, and preserve culture
heritage;
3. Engage in high-impact research for instruction and development technology
for food security and renewable energy;
4. Collaborate with government and non-government agencies to help improve
the lives of the marginalized groups; and
5. Promote cooperation/partnership among regional, national and ASEAN
institution in Higher Education.
Cantilan Campus
Telefax No. 086-212-5132
Goals
These are the specific goals in the four-fold functions of the University.
KRA 1. Instruction
Developed highly competent, globally competitive and morally upright

graduates.
KRA 2. Research
Produced research for the advancement of knowledge, new technology

and innovative approaches for competitive endeavors.
KRA 3. Extension
Empower the rural poor to improve their lives through transfer of

technologies and knowledge.
KRA 4. Production
Sustain University operations through viable and profitable income

generating projects.
Cantilan Campus
Telefax No. 086-212-5132
OJT EXPERIENCE
I am much honored to engage and experience beyond my expectation as an on-the

Job Trainees. I am thankful for the organization that accepted my failure, trained and
equipped me to be a better person, enlightened me to make my mind sharp in making the
task, and made me productive person. I was able to enhance and develop my knowledge
in four years of studies as apply these theories during my training. I wasn’t expecting that
I have acquired knowledge more than I expected. By exposing us in real world of work
within three months I could say that there are gaps of learning’s rather sitting and
listening. I learn on actual work and it was different. I feel comfortable in dealing with
the staff, there was a good environment relationship inside the cooperative they treat each
other as a member of the family. They are all concerned in my outputs and my learnings
and no discrimination from other trainees and treated me fairly.
First day of duty, we are oriented by the Cantilan Bank Head-HRD Mrs. Grace
Naumi A. Lim. at first, I found it hard to interact with them knowing that they were
professionals and I’m just a student trainee. As time goes by, I found myself working
with them harmoniously and I felt comfortable talking to them because they are all
approachable and kind and they treated me as one of them. I learned a lot of things during
my OJT. I was not only exposed to actual office environment but also learned how to get
along with different kind of people. I gained more self-confidence and self-esteem.
Sometimes I failed to do the task but I took it as a challenge to improve myself every day
because it was a working progress. I also printed and photocopied office documents. And
I also learned how to process a loan and I experience loan releases. I could probably say
that I really learned a lot of things. I gained knowledge and I learned new skills. I can say
that this personal experience provided me with necessary skills that are essential for a
greater battle in the future. I learned that the most important thing in the workplace is the
attitude and in dealing with other people.
Cantilan Campus
Telefax No. 086-212-5132
The whole OJT experience was really a worth-reckoning moment to be treasured

in my whole life. Experience is the best teacher and nothing compares to the lessons I
gained during my training. It may be hard at first, but once we learn to appreciate and
love what we’re doing it feels like we’re not working at all. It’s overwhelming that they
accepted me to be one of them and as a trainee, I felt happy and fulfilled knowing that I
did a great job and hoping that I contributed something good in the office.
Cantilan Campus
Telefax No. 086-212-5132
PROBLEMS MET DURING TRAINING
During my On-The-Job training there were some circumstances that I’ve

encountered which tested myself on how to respond to a certain situation in order to
survive. Here’s the list of the problems that I encountered during my On-The-Job training
as enumerated bellow;
 Lack of self-esteem on the first week of training.
 Not expected to know everything in one day.
 When the portfolio of the client was missing, because of this, I must
tediously check every book.
 The last problem I faced was being unsure if I fully understood my
job.
Cantilan Campus
Telefax No. 086-212-5132
SUGGESTIONS AND RECOMMENDATIONS
 The trainees must have their proper attitude and discipline.

 The trainees should ask if there’s a task that they don’t understand.
 The trainees must be on time.
 The trainees must be respectful.
Cantilan Campus
Telefax No. 086-212-5132
COMPANY PROFILE
(A Rural Bank)
Vision, Mission and Core Values of The Bank
Vision
 Cantilan Bank will be the most dynamic and trusted community bank in the
country.
Mission
 Deliver excellent community banking services to local and international clients.
 Develop and support financial inclusion and environmental protection programs.
Empower a professional and motivated workforce.

Cantilan Campus
Telefax No. 086-212-5132
Core Values
 Transparency  Teamwork
 Accountability  Integrity
 Commitment to Excellence  Corporate Citizenship
Transparency – CBI values reliable and timely disclosure of information to its clients
and shareowners.
Accountability – CBI and all its employees take full accountability and responsibility for
all our actions.
Commitment to Excellence – We value exceeding the client’s expectations. CBI as a
friendly community bank aims to deliver excellence in all our services.
Teamwork – CBI as a growing company values teamwork, “together everyone achieves
more.” CBI values alignment of each employee’s personal goals to that of the Vision,
Mission, and Core Values of the company.
Integrity – CBI aims to become the most trusted community bank in the country. This
vision reflects our value for Integrity and Honesty in all our undertakings.
Corporate Citizenship – CBI values reaching out to the community. We value
Corporate Social Responsibility and aim to develop and support financial inclusion and
environmental protection programs as stated in Mission Statement #2 for the
communities in our areas of operation.

Cantilan Campus
Telefax No. 086-212-5132
History
Cantilan Bank, Inc. (CBI) then known as the Rural Bank of Cantilan, Inc.,
was authorized by the then Central Bank of the Philippines to operate on May 30,
1980 with an authorized capitalization of Php 500,000.00 and paid-up capital of
Php 157,500.00. CBI started with 21 stockholders/incorporators.
Today, Cantilan Bank, Inc. has authorized capitalization of Php 150
million and ownership has grown to 257 stockholders with paid-up capital of Php
130.1 million. From a one brick-and-mortar branch in 1980, Cantilan Bank has
grown to 18 branches and 22 Micro Banking Offices operating in the Caraga
Region, Compostela Valley, Davao del Norte, Davao City, and now the Visayas
with toal resources of Php 1.46 billion as of December 31, 2012. CBI is now one
of the biggest rural banks in the country.
Established in 1980, Cantilan Bank has helped improve the economy of
many communities through its innovative products and services. With its network
of 43 offices operating within 12 provinces in Mindanao and the Visayas, the
Bank is able to provide financial access to people and deliver financial inclusion
initiatives that aim to convert the unbanked into savings communities.
CBI is proud to become the first bank in the Philippines to use a cloud-
based core banking technology. This new system will greatly create an impact in
Cantilan Campus
Telefax No. 086-212-5132
the efficiency of the Bank’s operation and will provide better services to its
customers.
Cantilan Bank is regarded as one of the leading rural banks in the country with
total resources of Php 2.45 billion as of September 2018.
CBI is regulated by the Bangko Sentral ng Pilipinas and Securities and
Exchange Commission. It is a proud member of the Rural Bankers Association of
the Philippines, Philippine Deposit Insurance Corporation, and Banc Net powered
by Nation link.
Milestones
Cantilan Bank has been named as the country’s No. 1 Most Outstanding
Countryside Financial Institution by Landbank. CBI also won the 2015
International Microfinance Best Practices Award from Fondazione Giordano
dell’Amore in Milan, Italy. It was also one of the top ten semi-finalists in the
European Microfinance Award on Microfinance and Access to Education. CBI
has also been consistently recognized by the BIR as the top corporate taxpayer in
Surigao del Sur since 2013. Its micro savings product for students was recognized
as the best in the country by the Rafael B. Buenaventura Foundation.

Cantilan Campus
Telefax No. 086-212-5132
Organizational Structure
CHAIRMAN
PRESIDENT
EXECUTIVE VICE
PRESIDENT
CORPORATE SERVICE
SECURITY GROUP OPERATIONS GROUP
GROUP
DEPUTY CORPORATE DEPUTY OPERATIONS

SERVICE GROUP GROUP
HR IT CSM LOGISTICS ISO ASO ACCOUNTING FMD
BRANCH CID
COMPLIANCE IAD BANKING
Cantilan Campus
Telefax No. 086-212-5132
MONTHLY REPORT
Cantilan Campus
Telefax No. 086-212-5132
Cantilan Campus
Telefax No. 086-212-5132
Cantilan Campus
Telefax No. 086-212-5132
Cantilan Campus
Telefax No. 086-212-5132
DAILY TIME RECORD

Cantilan Campus
Telefax No. 086-212-5132
Cantilan Campus
Telefax No. 086-212-5132
Cantilan Campus
Telefax No. 086-212-5132
PICTORIALS
Cantilan Campus
Telefax No. 086-212-5132
Cantilan Campus
Telefax No. 086-212-5132
Cantilan Campus
Telefax No. 086-212-5132
Cantilan Campus
Telefax No. 086-212-5132
Evaluation Form/Rating
Certificate of Completion
Cantilan Campus
Telefax No. 086-212-5132
Curriculum Vitae
I. Personal Data
Name : Antonio S. Santizas Jr.
Civil Status : Single
Permanent
Address : Carmen Surigao Del Sur
Birth Date : January 8, 1999
Birth Place : Carmen Surigao Del Sur
Nationality : Filipino
Age : 21 Heights : 5’3
Sex : Male Weight : 60 kgs.
II. Family Background
Father : Antonio Santizas Sr.
Mother : Susan Santizas
Address : Carmen Surigao Del Sur
III. Educational Background
Elementary : Carmen Central Elementary School School Year: 2010-2011
Secondary : Carmen National Agricultural High School School Year: 2014-2015
Tertiary : Surigao del Sur State University
Course : Bachelor of Science in Information Technology
IV. Character Reference
Name Position Address
Juancho A. Intano, Ph.D. Campus Director SDSSU-Cantilan Campus

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Republic of the Philippines

SURIGAO DEL SUR STATE UNIVERSITY

Antonio S. Santizas Jr.

ON-THE-JOB-TRAINING LEARNING EXPERIENCE JOURNAL

Presented to the Faculty of

SURIGAO DEL SUR STATE UNIVERSITY

Cantilan, Surigao del Sur

In Partial Fulfilment of the Requirements in

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY (BS-INFO TECH)

ANTONIO S. SANTIZAS JR.

VIII. Vision, Mission, Goals of the 5

IX. OJT Experience------------------------------------------------------------- 6

X. Problems Met During Training------------------------------------------- 7

XI. Suggestions and 8

XII. Company Profile

XIII. Monthly Report------------------------------------------------------------- 12

XVI. Evaluation Form/Rating--------------------------------------------------- 15

Clients – a person who used the products or services of Cantilan Bank.

Proof Sheet – a compilation of important documents used as an evidence from complaints.

Receipt - an amount of money received over a period by an organization.

SigCard – a card that is used to affix three signatures of customer.

This narrative report is heartedly dedicated to my family, special someone and to

In the accomplishment of this narrative report, I would like to

VISION, MISSION, GOALS OF THE UNIVERSITY

A leading “Glocal” University with widened academic perspective that focus on

SDSSU shall provide competency-based higher education training driven by

Particularly, SDSSU is committed to:

1. Produce competent and skilled graduates prepared for gainful employment;

Developed highly competent, globally competitive and morally upright

Produced research for the advancement of knowledge, new technology

Empower the rural poor to improve their lives through transfer of

Sustain University operations through viable and profitable income

I am much honored to engage and experience beyond my expectation as an on-the

The whole OJT experience was really a worth-reckoning moment to be treasured

PROBLEMS MET DURING TRAINING

During my On-The-Job training there were some circumstances that I’ve

SUGGESTIONS AND RECOMMENDATIONS

 The trainees must have their proper attitude and discipline.

Vision, Mission and Core Values of The Bank

 Deliver excellent community banking services to local and international clients.

 Develop and support financial inclusion and environmental protection programs.

Empower a professional and motivated workforce.

 Commitment to Excellence  Corporate Citizenship

all our actions.

Commitment to Excellence – We value exceeding the client’s expectations. CBI as a

friendly community bank aims to deliver excellence in all our services.

Teamwork – CBI as a growing company values teamwork, “together everyone achieves

Mission, and Core Values of the company.

Corporate Citizenship – CBI values reaching out to the community. We value

environmental protection programs as stated in Mission Statement #2 for the

communities in our areas of operation.

1980 with an authorized capitalization of Php 500,000.00 and paid-up capital of

Php 157,500.00. CBI started with 21 stockholders/incorporators.

Today, Cantilan Bank, Inc. has authorized capitalization of Php 150

grown to 18 branches and 22 Micro Banking Offices operating in the Caraga

of the biggest rural banks in the country.

Established in 1980, Cantilan Bank has helped improve the economy of

of 43 offices operating within 12 provinces in Mindanao and the Visayas, the