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Quality Management

When we are accredited to the ISO 14001


Catch a through train for standard, we shall have implemented and
ISO 14001 maintained an Environmental Management
System (EMS) complying with this standard.
With the recent achievement in our There are many benefits that we would get from
quality certification, we have so far arrived in our EMS. We would have the tools and
the first destination, QMS, of our journey for comprehensive framework to systematically
quality, and there are more stops to go to evaluate, manage and minimize the
enhance our management system. Many routes environmental impacts of our activities. The
too! The Road Ahead in last Issue of the environmental objectives and their
Newsletter already gave some hints. Let’s look measurement on progress or achievements will
more closely at the alternative routes. provide us with evidence for reporting
If we take TQM as the ultimate destination externally, such as to District Boards or Action
of our journey to enhance our management Groups. Energy and waste associated with our
system, there are 3 alternative routes available department would not be managed in isolation,
to us: they would be addressed in a holistic way of
environmental management. The EMS would

Line 1 QMS EMS OH&S FIMS TQM

Line 2 QMS EMS PIMS OH&S FIMS TQM

Line 3 QMS PIMS FIMS TQM

QMS is an ISO9001:2000 certificate that we then be integrated with QMS to give a more
had already achieved, while EMS refers to the efficient way to enhance our management
ISO 14001 environmental management system. system. We would make use of the existing
OH&S may be new to us, is the OHSAS 18001 quality management structure, such as the
standard for occupational health & safety. PIMS Departmental Quality Management Committee,
stands for partial integrated management Office Quality Management Committees, Internal
system of quality and environment, i.e. a Audit Organization, and Working Groups to
combined management system of ISO 9001 and perform various management functions on
ISO 14001 standards. FIMS refers to a fully quality and environmental issues effectively.
integrated management system of quality, These functions include implementing continual
environment and occupational health & safety, improvement plans, review of effectiveness of
and is a fully combined management system the management system, provision of resources,
complying with ISO 9001, ISO 14001 and OHSAS setting objectives and their achievement
18001 standards. TQM is Total Quality targets, evaluation of internal and external audit
Management. results and training effectiveness. Internal
audits on quality could also be carried out at
Line 3 to TQM is very obviously the
the same time as for environmental matters to
shortest, and PIMS would be the next stop in
minimize interruptions to normal operations.
our journey for perfecting our management
Similar arrangement could be made for external
system. When we arrive at the station PIMS, the
audits.
first important thing we would get will be the
ISO14001 certificate, which will then be Gregory CHING
combined with ISO 9001 QMS as the PIMS. Quality Management Unit

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