Ah.. Tour

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WILL NOT JOIN THE TOUR ITINERARY

Alternative to real life experience


Real-life experience DATE
Marketing Management
Manila Tour: Day 1
Take a tour on the theme parks and religious places.
Intramuros May 15
Submit a documentation or summary of the target
Fort Santiago (11 am)
market, target audience, product segmentation, product
Manila Cathedral
positioning, customer service, product complaints,
Day 2
financial aspects, and team building. Collect photos as
Enchanted Kingdom May 16
evidence and complete information of the location.
(8 am)
Buffet Restaurant: Experience dining on any buffet restaurant and submit a
Conrad Dining Buffet documentation or summary of the target market, target
Day 3
audience, product segmentation, product positioning,
May 17
customer service, product complaints, financial aspects,
(8 am)
and team building. Collect photos as evidence and
complete information of the location.
Hotel accommodation: Visit any hotel of your choice and conduct an interview
Conrad Hotel about the check-in/check-out time, target market, target
Day 3
audience, customer service, service complaints, financial
May 17
aspects, and team building. Collect photos as evidence
(1 pm)
and the complete information of the location,
name/signature/position of the person you interviewed.
Manila Tour: Visit any resort & casino of your choice and conduct
Okada Manila interview about the target market, target audience,
marketing of resort & casino, dress code, advertising, Day 3
customer service, service complaints, financial aspects, May 17
and team building. Collect photos as evidence and the (3 pm)
complete information of the location,
name/signature/position of the person you interviewed.
Seminar:
Day 1
Customer Service Watch a youtube video about Customer Service and
May 15
create a reflection paper about it.

Reaction paper about the


tour Submit a summary of your own experience relevant to

business.

NAME OF STUDENTS:
● ARROLLADO, MARC ALEXANDER B.
● DACANAY, KARYLLE A.
● ESPORSADO, CRISTCHEN Q.
____________________
Monica Soliva
Program Head, CBA

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