1. What is the 8D Problem solving Tool used for?

A tool that correctly identifies the root cause of a problem and eliminates its re
occurrence through long-term solutions

A tool that only explores the effect-cause relationships to a particular problem.

A tool that is to used to reduce lead time and inventory levels.

Question Title
2. Who should be involved in completing an 8D

Quality

Multidisciplinary Team Members

Engineering
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3. In the 8D process “validation” means:

Obtain customer approval before the implementation of the corrective action.

Corrective actions have been implemented.

Actual (real) data shows favorable trends that corrective actions were effective
Question Title
4. What kind of data should be gathered to ensure that the corrective action are
effective?

PPM data

Engineering requirements and dimensions measurements

All the above

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5. What type examples and be considered preventative actions?

Changes to procedure(s), FMEA, PCP and/or working instructions

Modify tooling, and/or manufacturing processes

All the above

Question Title
6. When a problem has been identified, it is important to

Making quick assumptions about the source and scope of the problem

Check to see that all stakeholders (supplier, customer, internal) are notified

Identify the people that are responsible for the problems

Question Title
7. What analysis tool can you use to help complete an 8D?

Ishikawa (fishbone)

Root Cause

Corrective Action
Question Title
8. What should be included in a 5 Why analysis?
A full description of what exactly happened & When

Why does the problem exist & why was this not detected

Who is at fault and why?

Question Title
9. These analysis tools are simple to use and easy to apply for anyone within an
organization.

Design of Experiments

FMEA

5 Why’s or Fishbone
Question Title
10. There are 2 steps for creating a Cause and Effect Diagram

Developed a problem statement and brainstorm for possible causes

Brainstorm possible causes and list corrective actions

Brainstorm possible causes and list people that are responsible

Question Title
11. At what email address would you like to be contacted?

1. What is the 8D Problem solving Tool used for?

*A tool that correctly identifies the root cause of a problem and eliminates its re
occurrence through long-term solutions

A tool that only explores the effect-cause relationships to a particular problem.

A tool that is to used to reduce lead time and inventory levels.

10/10 puntos

2. Who should be involved in completing an 8D

Quality

*Multidisciplinary Team Members

Engineering
10/10 puntos

3. In the 8D process “validation” means:

Obtain customer approval before the implementation of the corrective action.

Corrective actions have been implemented.

*Actual (real) data shows favorable trends that corrective actions were effective
10/10 puntos
4. What kind of data should be gathered to ensure that the corrective action are
effective?

PPM data

Engineering requirements and dimensions measurements

*All the above

6. When a problem has been identified, it is important to

Making quick assumptions about the source and scope of the problem

*Check to see that all stakeholders (supplier, customer, internal) are notified

Identify the people that are responsible for the problems

7. What analysis tool can you use to help complete an 8D?

*Ishikawa (fishbone)

Root Cause

Corrective Action

8. What should be included in a 5 Why analysis?

A full description of what exactly happened & When

*Why does the problem exist & why was this not detected

Who is at fault and why?

9. These analysis tools are simple to use and easy to apply for anyone within an
organization.

Design of Experiments

FMEA

*5 Why’s or Fishbone

10. There are 2 steps for creating a Cause and Effect Diagram

*Developed a problem statement and brainstorm for possible causes

Brainstorm possible causes and list corrective actions

Brainstorm possible causes and list people that are responsible