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Climate for Diversity and Customer Service: The Healthy Organization

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Paul Hanges Juliet Aiken

University of Maryland, College Park University of Maryland, College Park
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Xiafang Chen
Lujiazui Wealth Management Institute
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Some of the authors of this publication are also working on these related projects:

Charles B. Lowry, editor. ClimateQUAL: Advancing Organizational Health, Leadership and Diversity in the Service of Libraries, Lanham, MD: Rowman and Littlefield,
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