Canon NETWORK - SCANGEAR - GUIDE

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Network ScanGear Guide

Please read this guide before operating this product.


After you finish reading this guide, store it in a safe place for future reference. ENG
Network ScanGear Guide
Contents
Before You Start............................................................................................................ iv
How to Use This Guide................................................................................................... v

Before Using the Network Scanner

Before Using the Network Scanner............................................................................1-2


System Requirements.................................................................................................1-3
Installation...................................................................................................................1-5

Before Scanning

Switching the Scanner Online and Offline.................................................................2-2


Selecting the Network Scanner to be Used...............................................................2-3
Starting Network ScanGear........................................................................................2-6
Network ScanGear Main Window...............................................................................2-8
Toolbar............................................................................................................................................................................2-9
Scanning buttons..................................................................................................................................................2-10
Preview Area.............................................................................................................................................................2-11
Settings........................................................................................................................................................................2-12
Status Bar....................................................................................................................................................................2-13

Viewing the Online Help...........................................................................................2-14

Scanning

Scanning from the Platen Glass..................................................................................3-2


Scanning from the Feeder..........................................................................................3-5
Automatically Detecting Original Feeding Orientation...........................................3-8
Setting the Original Feeding Orientation..................................................................3-9
Scanning Different Sized Originals Together..........................................................3-11
Specifying the Scanning Area...................................................................................3-13
Department ID Management...................................................................................3-15
Setting a Department ID and PIN.................................................................................................................3-16

ii
Entering the Department ID and PIN When You Scan.....................................................................3-18

Summary of Important Features and Settings........................................................3-19


Troubleshooting........................................................................................................3-22

iii
Before You Start
Thank you for purchasing this Canon product. Please read this guide thoroughly before operating the
product to familiarize yourself with its capabilities, and to make the most of its many functions. .
After reading this guide, store it in a safe place for future reference.

iv 
How to Use This Guide

Symbols Used in This Guide


The following symbols are used in this guide to explain procedures, restrictions, handling precautions,
and instructions that should be observed for safety.

IMPORTANT
Indicates operational requirements and restrictions. Be sure to read these items carefully to operate
the product correctly, and to avoid damage to the product.

NOTE
Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading
these notes is highly recommended.

Keys and Buttons Used in This Guide


The following symbols and key/button names are a few examples of how keys and buttons to be
clicked or pressed are expressed in this guide:
• Buttons on Computer Operation Screens: [Button Name]
Example: [OK], [Next]
• System Control Button: Button Icon (Button Name)
Example: (Start)

 
Displays Used in This Guide
Screen shots of computer operation screens used in this guide may differ from the ones you actually
see, depending on the operating system and the model or options that come with your machine.
The keys or buttons which you should click or press are marked with a , as shown below.
When multiple keys or buttons can be clicked or pressed, they are highlighted and mentioned in the
order in which they should be clicked or pressed.

vi 
Abbreviations Used in This Guide
In this guide, product names and model names are abbreviated as follows:

Microsoft Windows 98: Windows 98

Microsoft Windows Millenium Edition: Windows Me

Microsoft Windows 2000: Windows 2000

Microsoft Windows XP: Windows XP

Microsoft Windows Server 2003: Windows Server 2003

Microsoft Windows Server 2008: Windows Server 2008

Microsoft Windows Vista operating system: Windows Vista

Windows 7 operating system: Windows 7

Microsoft Windows operating system: Windows

Trademarks
Windows, Windows logo, Windows Vista, and Windows Vista logo are trademarks of Microsoft
Corporation in the United States and other countries.
.
Other product and company names herein may be the trademarks of their respective owners.

Copyright
Copyright 2010 by Canon Inc. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or by any means, electronic
or mechanical, including photocopying and recording, or by any information storage or retrieval
system without the prior written permission of Canon Inc.

 vii
Disclaimers
This information in this document is subject to change without notice.

CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS
OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES
AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST
INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE
USE OF THIS MATERIAL.

viii 
Before Using the Network
Scanner
1
$)"15&3

This section describes what you should know before using the network scanner.

Before Using the Network Scanner.............................................................................................1-2


System Requirements...................................................................................................................1-3
Installation....................................................................................................................................1-5

1-1
Before Using the Network Scanner
The scanner driver is a driver for using digital multi-purpose printers on a network as scanners.
Settings relating to scanning are made using the scanner driver..
The scanner driver is installed from the same User Software CD-ROM as the printer driver. The
contents of the CD-ROM are as follows.

Scanner Drivers:
Network ScanGear

Color Network ScanGear

Network ScanGear
Installation Guide

User Software The scanner driver is included in


(English)
the CD-ROM labeled "User Software."

☐ Network ScanGear / Color Network ScanGear


These are scanner drivers that are called from TWAIN-compatible applications. Originals are scanned
using these drivers.
Examples of applications that support TWAIN include the following.
• Adobe Photoshop
• Adobe Acrobat
• Microsoft Word/Excel/PowerPoint etc. in Office 2000 or later

1-2 Before Using the Network Scanner


System Requirements
The following system environments are necessary in order to use the scanner driver.

Software:
• Operating Systems:
- Microsoft Windows 98 (Network ScanGear only)
- Microsoft Windows Millennium Edition (Network ScanGear only)
- Microsoft Windows 2000
- Microsoft Windows XP (32bit)
- Microsoft Windows Server 2003 (32bit)
- Microsoft Windows Vista (32bit)
- Microsoft Windows Server 2008 (32bit) (Color Network ScanGear only)
- Windows 7 (32bit) (Color Network ScanGear only)
• Application Software:
TWAIN-compatible applications (Adobe Photoshop, Adobe Acrobat, Microsoft Word/Excel/
PowerPoint etc. in Office 2000 or later)

Hardware:
• Computer
Any computer that runs the above systems
• Hard disk space
The amount of disk space required to run the above systems correctly
• Main memory
The amount of memory required to run the above systems correctly
• A display with a resolution of at least 640 x 480 (800 x 600 or more recommended) and capable of
displaying at least 256 colors.
• A network host adapter capable TCP/IP and UDP/IP communication on an Ethernet network.

System Requirements 1-3


Note
When scanning large numbers of images or images containing large amounts of image data,
an insufficient memory error or notable loss of scanning speed may occur. If this happens, the
following procedures should prove useful.
• Increase the amount of hard disk space by deleting or otherwise appropriately processing
unnecessary files on the hard disk etc. to ensure sufficient hard disk space.
• Rescan with reduced resolution.
• Increase the amount of RAM.
• Increase the amount of virtual memory to the highest possible.
• Divide originals into several sets and then scan them separately.

1-4 System Requirements


Installation
For details about the installation procedure, refer to the "Network ScanGear Installation Guide".
From the menu screen of the CD-ROM, you can begin installing the scanner driver, or display the
Network ScanGear Installation Guide.

• [Installation]: Click this button to install the scanner driver.


• [Display Manuals]: Click this button first to view the Network ScanGear Installation Guide.

Note
You cannot view the Network ScanGear Installation Guide after installation has started. If you want
to view the Network ScanGear Installation Guide, do so before you start the installation.

Installation 1-5
1-6 Installation
Before Scanning 2
$)"15&3

This section describes how to scan from a computer.

Switching the Scanner Online and Offline..................................................................................2-2


Selecting the Network Scanner to be Used.................................................................................2-3
Starting Network ScanGear..........................................................................................................2-6
Network ScanGear Main Window................................................................................................2-8
Toolbar........................................................................................................................................................................ 2-9
Scanning buttons...................................................................................................................................................2-10
Preview Area............................................................................................................................................................2-11
Settings.....................................................................................................................................................................2-12
Status Bar.................................................................................................................................................................2-13

Viewing the Online Help............................................................................................................2-14

2-1
Switching the Scanner Online and Offline
To start the Network ScanGear driver and scan, first you must switch the scanner online.
Switching the scanner online enables communication with other devices on the network, and allows
the scanner to receive data from the computer.
After scanning over the network, disconnect the scanner from the network by switching it offline in
order to use other functions.
For details about the procedure for switching the scanner online and offline, refer to the manuals
provided with your printer.

2-2 Switching the Scanner Online and Offline


Selecting the Network Scanner to be Used
Selecting the network scanner to be used with the ScanGear Tool enables scanning with the Network
ScanGear driver. No scanner is selected during the Network ScanGear installation, so this operation is
required before use.

Important
• The ScanGear Tool cannot be started at the same time as the Network ScanGear driver.
• If you are using an operating system equipped with Windows Firewall and have enabled the
Windows Firewall settings, to use the ScanGear Tool, click the [Exceptions] tab in the [Windows
Firewall] dialog box → click [Add Program] → add the ScanGear Tool (SgTool.exe). If you use
the ScanGear Tool without adding it to Windows Firewall exceptions, an alarm message may be
displayed.

Note
• The window displayed may differ according to the operating system etc.
• The descriptions and explanations herein are given using images from Color Network ScanGear.

1.
On the [ ] (or [Start]) menu, point to [All Programs] (or [Programs]) → [Color Network
ScanGear] (or [Network ScanGear]) → click [ScanGear Tool].
The ScanGear Tool starts.

Selecting the Network Scanner to be Used 2-3


2.
Select the scanner to be used.

If you want to search for scanners:


☐ Click [Discover].
The ScanGear Tool searches for scanners on the network, and the results are displayed in the list.
☐ Click the scanner to be used in the list → click [Select].
Information for the selected scanner appears under [Selected Scanner].

Important
Only scanners on the same subnet (network with the same network ID) as your computer are
displayed in the list.

Note
After selecting the scanner, you can click [Test Connection] to check that the selected scanner can
be used.

If you want to select the scanner using the IP address:


☐ Click [Address].
The [Address] dialog box appears.
☐ Enter the IP address in [Scanner IP Address] → click [OK].

Information for the selected scanner appears under [Selected Scanner].

Important
It is possible to specify an IP address outside the subnet.

2-4 Selecting the Network Scanner to be Used


Note
• If the scanner you are using is connected to a network by IPv4, enter the IP address as follows.
XXX.XXX.XXX.XXX
(XXX is a decimal number from "0" to "255". Characters that can be used are the numbers "0" to
"9" and periods (.).)
• If the scanner you are using is connected to a network by IPv6, enter the IP address as follows.
XXXX:XXXX:XXXX:XXXX:XXXX:XXXX:XXXX:XXXX
(XXXX is a hexadecimal number. Characters that can be used are the numbers "0" to "9", the
letters "a" to "f" and "A" to "F", and colons (:).)
Example: 3ae3:90a0:bd05:01d2:288a:1fc0:0001:10ee
- If the number within a segment begins with a zero (0), you can omit the zero (0) at the
beginning.
Example: f0f0:0001:0020:0300:1000:0100:0020:0003 = f0f0:1:20:300:1000:100:20:3
- If there are continuous segments consisting of zeros (0), these can be replaced by a double
colon (::). However, only one continuous group of segments can be omitted.
Example 1: 1234:4567:0000:0000:0000:0000:0000:9abc = 1234:4567::9abc
Example 2: 1234:4567:0000:0000:f1f2:0000:0000:9abc = 1234:4567::f1f2:0:0:9abc
• For details on how to verify the IP address you have set, etc., refer to the manual provided with
the corresponding product.
• After selecting the scanner, you can click [Test Connection] to check that the selected scanner
can be used.

3.
Click [Exit].
The settings are saved and the ScanGear Tool is closed.

Selecting the Network Scanner to be Used 2-5


Starting Network ScanGear
The Network ScanGear driver is started by accessing it from a TWAIN-compliant application (such as
Adobe Photoshop, Adobe Acrobat, Microsoft Word/Excel/PowerPoint in Microsoft Office 2000 and
later, etc.) as follows.

Important
• If you are using Network ScanGear for the first time after installing it, the network scanner to be
used must be selected with the ScanGear Tool. For details, see "Selecting the Network Scanner
to be Used (p.2-3)."
• If the operating system includes the Windows Firewall function and that function has
been enabled, it may take some time for scanning to finish. Verify whether UDP ports can
be registered as exceptions in the [Exceptions] sheet of Windows Firewall. Normally such
exceptions are automatically registered at the time of installation. If the appropriate UDP port
has not been registered, it will have to be registered manually..

• The Network ScanGear driver cannot be started at the same time as the ScanGear Tool. If the
ScanGear Tool is running, close it.

Note
• The window displayed may differ according to the operating system etc.

1.
Switch the scanner online.
For details, see "Switching the Scanner Online and Offline (p.2-2)."

2.
Start the application.

3.
In the application, select Network ScanGear as the scanner to be used.
In the application, select the command for scanner selection (for example, "Select Scanner", or
"Select Source") → select [Color Network ScanGear] (or [Network ScanGear]) in the dialog box that is
displayed.
The Network ScanGear main window appears.

2-6 Starting Network ScanGear


Note
• Individual items in this window are explained in the "Network ScanGear Main Window (p.2-8)."
• See the documentation provided with your application for commands and procedures used to
select Network ScanGear and start scanning.
• If an error message reading "No scanner is selected for scanning" is displayed without the Color
Network ScanGear/Network ScanGear window open select a scanner, referring to "Selecting the
Network Scanner to be Used (p.2-3)," and reselect Color Network ScanGear or Network ScanGear
as the scanner in the application.

Starting Network ScanGear 2-7


Network ScanGear Main Window
The window that appears when the Network ScanGear driver is opened in an application is called the
Network ScanGear Main Window. The Network ScanGear Main Window includes the following items.

Note
• The window displayed below is the Color Network ScanGear Main Window.
• The window displayed may differ according to the operating system etc.

Toolbar Settings
Scanning
buttons

Preview
Area

Status bar

» Toolbar (p.2-9)
» Scanning buttons (p.2-10)
» Preview Area (p.2-11)
» Settings (p.2-12)
» Status Bar (p.2-13)

2-8 Network ScanGear Main Window


Toolbar
The toolbar contains buttons for manipulating the image shown in the Preview Area. You can
reposition the toolbar by clicking and dragging it. You can hide the toolbar by clicking [ ] (Exit),
to remove it from the display. To redisplay it, select [Show Toolbar] on the [System] menu in the main
window. The functions of the buttons in the toolbar are described below.

[ ] (Crop)
Clicking this button turns the pointer into a cross-hair, which you can then drag within the Preview
Area to specify the area to be scanned.

[ ] (Move Image)
Clicking this button turns the pointer into a small hand, which you can then drag to scroll the image
in the Preview Area. The Move Image button is available only when the image has been zoomed, so
that it is larger than the Preview Area.

[ ] (Zoom)
Clicking this button turns the pointer into a magnifying glass in the Preview Area, allowing you to
enlarge or reduce the image in the Preview Area. Click the left mouse button on the preview image
to enlarge it by one step, and click the right mouse button on the enlarged image to reduce it by one
step. This button is available only when an image appears in the Preview Area.

[ ] (Ruler)
Clicking this button displays rulers at the top and left sides of the Preview Area. Clicking the button
toggles the ruler display on and off.

[ ] (Help)
Clicking this button displays the Online Help.

Toolbar 2-9
Scanning buttons

[Scan]
Clicking this button scans an original. When scanning is complete, the Network ScanGear Main
Window closes and the scanned image is transferred to the application. During scanning, a scanning
progress dialog box is displayed. To interrupt scanning, click [Cancel].

Note
Depending on the application, the Network ScanGear Main Window may not close after scanning is
complete. In this case, click [ ] (Exit) in the Network ScanGear Main Window to close it.

[Preview]
Clicking this button pre-scans the original and displays a preview image in the Preview Area. After
changing the scan settings, click this button once again to display a preview of the image with the
new settings. During scanning, [Preview] changes to [Cancel]. If you interrupt scanning by clicking
[Cancel], the part of the image already scanned appears in the Preview Area. This button is not
available when using the feeder to scan, or when [Auto] is selected from [Original Size].

[Clear]
Clicking this button clears the image displayed in the Preview Area. It also cancels the scanning area
setting and magnification of the preview image, and returns the Preview Area display to its default
size.

2-10 Scanning buttons


Preview Area
This area displays a preview of how the image will look after the original is scanned.
Use it to check the appearance of the image, and to adjust the scanning area or scan settings. Right-
clicking on the Preview Area displays a pop-up menu that provides the following functions.

Note
The preview image does not appear when using the feeder for scanning or when [Auto] is selected
for [Original Size].

[Cropping Area]
Displays the [Cropping Area] dialog box, where you can specify the dimensions of the scanning area.
This function cannot be selected with 2-sided scanning, when [Auto-adjust Orientation] is selected,
or when [Auto] or [Different Sizes] is selected for [Original Size]. For instructions on how to specify the
scanning area, see "Specifying the Scanning Area (p.3-13)."

[Unit]
Selects the unit used to specify the scanning area (millimeters, inches, or pixels).

[Original Frame Erase]


Enables you to specify whether to delete a shadow or frame around the original when scanning.
Selecting [On] applies a 2.5 mm white frame around the scanned image.The [Original Frame Erase]
command is not available when [Auto] or [Different Sizes] is selected for [Original Size], or when the
scanning area is specified.

Note
The default setting for [Original Frame Erase] is [On]. If you select [Off], streaks may appear on the
scanned image.

Preview Area 2-11


Settings
Click the tabs to access the [Main], [Options], and [Scanner Info] sheets. Use the [Main] sheet to specify
scan settings. Use the [Options] sheet to specify processing options. Use the [Scanner Info] sheet (for
Color Network ScanGear only) to display information about the currently selected scanner. For details
about the settings in each sheet, refer to the Online Help for that sheet.

Note
The available settings vary depending on the scanner model you are using.

2-12 Settings
Status Bar
The status bar shows the following information, from left to right.
• The [Color Mode] setting
• The [Resolution] setting
• The top left coordinates, and the width and height of the scanning area
• The amount of memory required to scan the image (units: KB)

Status Bar 2-13


Viewing the Online Help
To view the online help, follow the procedure below.

Important
• The ScanGear Tool cannot be started at the same time as the Network ScanGear driver.

Note
• The window displayed may differ according to the operating system etc.
• The descriptions and explanations herein are given using images from Color Network ScanGear.

1.
Click the [Help] (or [ ]) button.
ScanGear Tool:
☐ Start ScanGear Tool.
For details, see "Selecting the Network Scanner to be Used (p.2-3)."
☐ Click the [Help] button.

2-14 Viewing the Online Help


The online help is displayed.

Color Network ScanGear/Network ScanGear:


☐ Start Network ScanGear from the application.
For details, see "Starting Network ScanGear (p.2-6)."
☐ Click the [ ] button.

Viewing the Online Help 2-15


The online help is displayed.

2-16 Viewing the Online Help


Scanning 3
$)"15&3

This section explains various scanning operations.

Scanning from the Platen Glass...................................................................................................3-2


Scanning from the Feeder............................................................................................................3-5
Automatically Detecting Original Feeding Orientation.............................................................3-8
Setting the Original Feeding Orientation...................................................................................3-9
Scanning Different Sized Originals Together...........................................................................3-11
Specifying the Scanning Area....................................................................................................3-13
Department ID Management.....................................................................................................3-15
Setting a Department ID and PIN........................................................................................................................3-16
Entering the Department ID and PIN When You Scan....................................................................................3-18

Summary of Important Features and Settings.........................................................................3-19


Troubleshooting.........................................................................................................................3-22

3-1
Scanning from the Platen Glass
Follow the procedure below to scan from the platen glass.

Important
• If you are using Network ScanGear for the first time after installing it, the network scanner to be
used must be selected with the ScanGear Tool. For details, see "Selecting the Network Scanner
to be Used (p.2-3)."
• If the operating system includes the Windows Firewall function and that function has
been enabled, it may take some time for scanning to finish. Verify whether UDP ports can
be registered as exceptions in the [Exceptions] sheet of Windows Firewall. Normally such
exceptions are automatically registered at the time of installation. If the appropriate UDP port
has not been registered, it will have to be registered manually.
• Before scanning, you must first switch the scanner online. For details, see "Switching the Scanner
Online and Offline (p.2-2)."

Note
• The window displayed may differ according to the operating system etc.

1.
Start Network ScanGear from the application.
The scanner driver is started by a call from TWAIN-compatible software (such as Adobe Photoshop,
Adobe Acrobat, Microsoft Word/Excel/PowerPoint in Microsoft Office 2000 and later, etc.).
For details, see "Starting Network ScanGear (p.2-6)."

3-2 Scanning from the Platen Glass


2.
In the [Main] sheet, select [Platen] for [Original Placement].

3.
Place the original on the platen glass. The original should have the side to be scanned
face down, as shown in the illustration.

4.
In the Network ScanGear Main Window, set the Color Mode, Resolution, and other scan
settings.

Note
The available settings and ranges vary depending on the printer model you are using.

5.
To preview the image, click [Preview].
A preview image appears in the Preview Area.

Scanning from the Platen Glass 3-3


Note
You can use the preview image to do the following:
• Specify the scanning area. For details, see "Specifying the Scanning Area (p.3-13)."
• Use the toolbar to enlarge the image, or use the settings in the [Options] sheet to adjust the
appearance of the image.

6.
Click [Scan].
Scanning starts.
When scanning is complete, the Network ScanGear Main Window closes and the scanned image is
transferred to the application.

Important
• After clicking [Scan], do not perform any operation in the Network ScanGear Main Window until
the scanning progress dialog boxes displayed.
• If Network ScanGear does not automatically close after scanning, click [ ] (Exit) to close it.
• Be sure to close the Network ScanGear Main Window before exiting the application.

3-4 Scanning from the Platen Glass


Scanning from the Feeder
Follow the procedure below to scan from the feeder.

Important
• If you are using Network ScanGear for the first time after installing it, the network scanner to be
used must be selected with the ScanGear Tool. For details, see "Selecting the Network Scanner
to be Used (p.2-3)."
• Before scanning, you must first switch the scanner online. For details, see "Switching the Scanner
Online and Offline (p.2-2)."
• If you are using an operating system equipped with Windows Firewall and have enabled the
Windows Firewall settings, to use the Network ScanGear driver, click the [Exceptions] tab in the
[Windows Firewall] dialog box → click [Add Program] → add the application you want to use for
scanning.

Note
• If you are scanning a custom paper sized original using the document feeder, set [Original Size]
in the [Main] page of Network ScanGear to [Custom].
• The window displayed may differ according to the operating system etc.

1.
Start Network ScanGear from the application.
The scanner driver is started by a call from TWAIN-compatible software (such as Adobe Photoshop,
Adobe Acrobat, Microsoft Word/Excel/PowerPoint in Microsoft Office 2000 and later, etc.).
For details, see "Starting Network ScanGear (p.2-6)."

Scanning from the Feeder 3-5


2.
In the [Main] sheet, select the original sides to be scanned for [Original Placement].

For 1-sided originals, select [Feeder (1-sided)]; for 2-sided originals, select [Feeder (2-sided)] or [Feeder
(Hi-Speed 2-sided)].

3.
In the [Main] sheet, click [Orientation] to display the [Orientation] dialog box, and then
set the feeding direction.
For 2-sided originals, specify the Book Opening direction (i.e. the relation between the front and back
sides).
For details about the setting, see "Setting the Original Feeding Orientation (p.3-9)."

4.
Load the originals into the feeder.
Load the originals in the orientation specified in the [Orientation] dialog box, with the surface to be
scanned face up.

5.
In the Network ScanGear Main Window, set the Color Mode, Resolution, and other scan
settings.

Note
The available settings and ranges vary depending on the printer model you are using.

3-6 Scanning from the Feeder


6.
If necessary specify the scanning area, and then click [Scan].
Scanning starts.
The originals loaded into the feeder are scanned in succession.

Important
• Check that the originals are correctly loaded in the feeder.
• When Scanning from the platen glass after using the feeder, make sure that the platen glass
cover is fully opened before positioning the original.
• It is not possible to specify the scanning area when scanning 2-sided originals.
• If streaks or dirt appear on the original scanned through the feeder, clean the feeder roller. For
details, refer to the manual provided with the corresponding product.

Scanning from the Feeder 3-7


Automatically Detecting Original Feeding
Orientation
You can set Network ScanGear so that the orientation of originals set the feeder is automatically
detected. Originals then scanned from the feeder are displayed with their correct orientation on the
computer.

Note
The window displayed may differ according to the operating system etc.

1.
Start Network ScanGear from the application.
For details, see "Starting Network ScanGear (p.2-6)."

2.
In the [Main] sheet, select [Auto-adjust Orientation].

During scanning, the orientation of the original is detected automatically, and the scanned image is
rotated if necessary, so that it is displayed correctly on the computer screen.

3-8 Automatically Detecting Original Feeding Orientation


Setting the Original Feeding Orientation
You can set the orientation at which originals are placed in the feeder of the scanner beforehand, so
that originals scanned from the feeder are displayed with their correct orientation on the computer.

Note
The window displayed may differ according to the operating system etc.

1.
Start Network ScanGear from the application.
For details, see "Starting Network ScanGear (p.2-6)."

2.
In the [Main] sheet, click [Orientation].

The [Orientation] dialog box appears.

Setting the Original Feeding Orientation 3-9


3.
Select the orientation of the originals to be loaded into the feeder for [Feeding Direction].

For 2-sided originals, also set [Book Opening] to indicate the relation between the front and back
sides of a 2-sided original.

4.
When the settings are complete, click [OK] to close the dialog box.

3-10 Setting the Original Feeding Orientation


Scanning Different Sized Originals
Together
You can load originals of different sizes together in the feeder and scan them in one operation.

Note
The window displayed may differ according to the operating system etc.

1.
Start Network ScanGear from the application.
For details, see "Starting Network ScanGear (p.2-6)."

2.
In the [Main] sheet, select [Different Sizes] for [Original Size].

The [Different Sizes] dialog box appears.

Scanning Different Sized Originals Together 3-11


Important
If you are scanning a custom size paper original, select [Custom] for [Original Size] in the [Main]
sheet. Also, in such cases the width of all pages must be the same.

3.
Check the possible combinations and select the appropriate combination of original sizes.
For sizes such as A3 and A4, where the longer side of the smaller original is the same size as the
shorter side of the larger original, select [Same Width]. For combinations of sizes such as A3 and B4
with no sides of the same length in common, select [Different Width].

4.
After selecting the settings, click [OK] to close the dialog box.

3-12 Scanning Different Sized Originals Together


Specifying the Scanning Area
When scanning from the platen glass, you can display the scan image in the Preview Area, and then
select the area to scan within the original. Follow the procedure below to specify the scanning area.

Note
The window displayed may differ according to the operating system etc.

1.
Start Network ScanGear from the application.
For details, see "Starting Network ScanGear (p.2-6)."

2.
In the [Main] sheet, select [Platen] for [Original Placement].

3.
Click [Preview] to display the image in the Preview Area.

4.
Click [Crop] on the toolbar.
The pointer changes to cross-hairs in the Preview Area, allowing you to select the scanning area.

Specifying the Scanning Area 3-13


5.
Drag the mouse from one corner of the rectangular area you want to specify to the
diagonally opposite corner.
Once an area is specified, you can change it, as follows:
• You can drag the area to a different position, or drag the frame handles to change the size of the
area.
• To cancel the scanning area setting, click outside the area.
The specified area is indicated by a broken line.

Note
• You can also specify the scanning area in the [Cropping Area] dialog box..
Right-click in the Preview Area, and then select [Cropping Area] to display the [Cropping Area]
dialog box. Enter the dimensions of the area to be scanned and click [OK].
• Although it is not possible to display a preview image when scanning using the feeder, you can
still specify the scanning area numerically using the [Cropping Area] dialog box, or by dragging
the mouse in the empty Preview Area to roughly define the area.
• You cannot specify the scanning area in the following cases:
- When scanning 2-sided originals
- When [Auto-adjust Orientation] is selected
- When [Auto] or [Different Sizes] is selected from [Original Size]

3-14 Specifying the Scanning Area


Department ID Management
You can manage the number of pages scanned by individuals or groups (such as departments or
users) with the Network ScanGear Department ID Management function.

Important
To use the Department ID Management function, you must first register a department ID and PIN,
and make sure that the Department ID Management function is enabled at the scanner.

Department ID Management 3-15


Setting a Department ID and PIN
You can set a department ID and PIN beforehand in the ScanGear Tool in order to scan using the
Department ID Management function.

Note
• The window displayed may differ according to the operating system etc.
• The descriptions and explanations herein are given using images from Color Network ScanGear.

1.
Start ScanGear Tool.

2.
Select a scanner to use.
For details about how to start ScanGear Tool or to select a scanner, see "Selecting the Network
Scanner to be Used (p.2-3)."

3.
Confirm that [Enabled] is displayed for [Department ID Management] under [Selected
Scanner] → click [Dept. ID Settings].

3-16 Setting a Department ID and PIN


The [Department ID Settings] dialog box appears.

4.
Select [Save PIN].

5.
Enter the department ID and Password in [Department ID] and [PIN].

6.
To confirm the department ID and Password each time you scan, select the [Confirm
Department ID/PIN when Scanning] check box.

7.
Click [OK] to close the dialog box.

8.
Click [Exit] in the ScanGear Tool.
The settings are saved and ScanGear Tool is closed.
Scanning with the selected scanner from then onward is performed with the department ID and PIN.

Setting a Department ID and PIN 3-17


Entering the Department ID and PIN When
You Scan
If a department ID and PIN have not been set in the ScanGear Tool, they must be entered each time
scanning is executed.

Important
• For details on how to set the department ID and PIN, see "Setting a Department ID and PIN
(p.3-16)."
• In order to scan, you need to switch the scanner online. For details, see "Switching the Scanner
Online and Offline (p.2-2)."

Note
• The window displayed may differ according to the operating system etc.

1.
Start Network ScanGear from the application.
For details, see "Starting Network ScanGear (p.2-6)."

2.
Make all the necessary settings on the [Main] sheet → click [Scan].
The [Confirm Department ID] dialog box appears.

3.
Enter [Department ID] and [PIN] → click [OK].
Scanning is performed with the entered department ID and PIN.

3-18 Entering the Department ID and PIN When You Scan


Summary of Important Features and
Settings
The following setting parameters are available in Network ScanGear.
For details, refer to the Online Help in the sheets in which the setting is listed, or in the appropriate
dialog box.

Note
The available settings and parameters vary depending on the printer model you are using.

Basic Settings

Setting Procedure

Color mode for image Select the desired color mode from [Color Mode] in the [Main]
sheet.

Scanning resolution Select the desired resolution from [Resolution] in the [Main] sheet.

Size of originals to be scanned Select the desired size from [Original Size] in the [Main] sheet.

Scan originals of undefined Select [Custom] from [Original Size] in the [Main] sheet.
paper size

Image Processing Settings

Setting Procedure

Adjust density Select [Manual] from [Density Adjustment] in the [Main] sheet →
move the [Density] slider to adjust the value.

Create color negative image Select [On] from [Reversed Image] in the [Options] sheet.

Mirror image left to right Select [On] from [Mirror Image] in the [Options] sheet.

Rotate image Select the desired angle of rotation from [Image Rotation] in the
[Options] sheet.

Summary of Important Features and Settings 3-19


Setting Procedure

Setting the brightness, In the [Options] sheet, select the color that you want to set from
contrast, and gamma for full [Channel] → move the [Brightness], [Contrast], and [Gamma] sliders
color scanning (only for Color to adjust the settings.
Network ScanGear)

Setting the brightness, In the [Options] sheet, move the [Brightness], [Contrast], and
contrast, and gamma for [Gamma] sliders to adjust the settings.
grayscale scanning (only for
Color Network ScanGear)

Settings for Scanning from the Feeder

Setting Procedure

Scan originals from feeder with Select [Auto-adjust Orientation] in the [Main] sheet..
correct orientation - or -.
Perform the following steps:.
1.In the [Main] sheet, click [Orientation] to display the [Orientation]
dialog box..
2.Select the feeding direction of originals (and Book Opening
direction for 2-sided originals) in the dialog box.

Set the number of pages to In the [Main] sheet, select [Specify] from [Pages to Scan] → enter
scan the number of pages.

Scan different sized originals as Perform the following steps:.


one operation (defined paper 1.In the [Main] sheet, select [Different Sizes] from [Original Size] to
sizes) display the [Different Sizes] dialog box..
2.Specify the combination of original sizes in the dialog box.

Scan different sized originals Select [Custom] from [Original Size] in the [Main] sheet.
as one operation (undefined
paper sizes)

3-20 Summary of Important Features and Settings


Department ID Management Settings

Setting Procedure

Verify the Department ID Select the scanner in ScanGear Tool, and then confirm that
Management settings [Enabled] is displayed for [Dept. ID Management] under [Selected
Scanner].Once the scanner is selected, you can verify the scanner
information in the [Scanner Info] sheet.

Save a department ID and PIN Perform the following steps:.


1.Open the [Department ID Settings] dialog box from ScanGear
Tool..
2.In the dialog box, select [Save Password] → enter values in
[Department ID] and [PIN].

Summary of Important Features and Settings 3-21


Troubleshooting
----

The background you wanted to remove has been scanned in. (only for Color Network ScanGear)

Select [On] from [Remove Background] in the [Main] sheet.


- or -
Perform the following steps:
1. In the [Main] sheet, select [Manual] from [Density Adjustment] → select [Remove Background]
from [Image Qlty Adjstmnt].

2. Click [Fine Adjustment] to display the [Settings for Background Removal] dialog box.

3. Adjust the density of the background colors by moving the sliders for each color in the dialog
box.

----

Images bleeding through from the opposite side of the paper have been scanned. (only for Color
Network ScanGear)

Perform the following steps:


1. In the [Main] sheet, select [Manual] from [Density Adjustment] → select [Prevent Bleed Through]
from [Image Qlty Adjstmnt].

2. Click [Fine Adjustment] to display the [Setting for Bleed Through Prevention] dialog box.

3. Adjust the density to prevent bleed through by moving the slider in the dialog box.

----

3-22 Troubleshooting
The amount of image data is too large to be scanned. (only for Color Network ScanGear)

Select [High] from [Compression Ratio] in the [Option] sheet.


----

Dark borders and frame lines that appear around the original have been scanned.

Perform the following steps:


1. Right-click in the Preview Area to display a pop-up menu.

2. On the pop-up menu, point to [Original Frame Erase] → click [On].

After the document has been scanned to 100%, the scanner stops and the time taken to read the data
is unusually long.

If the operatnig system includes the Windows Firewall function and that function has been enabled, it
may take some time for scanning to finish. Verify whether UDP ports can be registered as exceptions
in the [Exceptions] sheet of Windows Firewall. Normally such exceptions are automatically registered
at the time of installation. If the appropriate UDP port has not been registered, it will have to be
registered manually.

[Name]: Enter a Name

[Port number]: 56338

[Protocol]: UDP

Troubleshooting 3-23
In Windows Vista/Windows Server 2008:
1. Click [ ] (Start) → [Control Panel] → [Security] → [Windows Firewall] → [Allow a program
through Windows Firewall].

2. In the [Exceptions] sheet, click [Add port].

3. In the [Add a Port] dialog box, enter a name for [Name] → enter 56338 for [Port number] →
select the check mark next to [UDP] → click [OK].

4. Click [OK] to close the [Windows Firewall Settings] dialog box.

In Windows XP/Windows Server 2003:


1. Click [Start] → [Control Panel] → [Security Center] → [Windows Firewall] under [Manage security
settings for].

2. In the [Exceptions] sheet, click [Add Port].

3. In the [Add a Port] dialog box, enter a name for [Name] → enter 56338 for [Port number] →
select the check mark next to [UDP] → click [OK]. 

4. Click [OK] and close the [Windows Firewall] dialog box.

IMPORTANT
The above procedures vary according to the edition and system settings of the operating system
you are using.

3-24 Troubleshooting
CANON INC.
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(See http://www.canon-europe.com/ for details on your regional dealer)
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