SOP-Law Firm - Filing Flow

eCourts Malaysia Phase 2
Law Firm EFS

Standard Operation Procedure
Case Filing
As at Feb 2020
Content Page
❑ Introduction to Case Filing Process
❑ New Case Filing (Civil)
❑ Existing Case Filing New (Civil / Criminal)
❑ Appeal Case Filing (Civil / Criminal)
❑ e-Filing System (EFS) Features

Document Filing Process
Sign with RoamingCert
3
Login Forgotten
into EFS Password
Modify Reset
User Profile Password
4
1 At EFS homepage, click Login.
2 Enter Login ID and Password and click Login.
17
18 Click Sign & Add to add the document to the table below.
5
3 When login in for the first time, user will be redirected to First Time Login page. Enter the Temporary
Password received from respective Administrator.
4 Enter a New Password, retype the password again in Retype Password.
5 Click Change Password.
17
COMPULSORY
Click Select to browse for the document to be uploaded.
6
6 A dialog confirms that password has been updated. Click Close.
17 Click Select to browse for the document to be uploaded.
7
Login Forgotten
into EFS Password
Modify Reset
8
2
2 Click Forgot password?.

16 Set a Non Defined Fee (RM), if applicable.
9
3 Enter IC No. and Email.
4 Click Reset.
10
5 System will display a message stating that password has been sent to the email address registered.
6 Click Yes.
11
6 An email will be sent with the registered login ID and temporary password.
12
8 Enter Login ID and Password with the temporary password and click Login.
13
9 Enter the Temporary Password.
10 Enter New Password, retype the password again in Retype Password.

14
15
Login Forgotten
into EFS Password
Modify Reset
16
1
1 Click on username.
2 Login to EFS.
17
2 Update the user details as required.
3 Click Save when done.
18
4 A dialog confirms that user details have been updated. Click Close.
6 Click Search.
19
Login Forgotten
into EFS Password
Modify Reset
20
1
1 Click on username.
18
21
2 Click Reset Password.
22
3 Enter the Existing Password.
4 Enter New Password, retype the password again in Retype Password.

23
6 Click Search.
24
Content Page

e-Filing System (EFS) Overview
26
Language
Notification Notification for
for Filing e-Review
Start Filing Search

Filing e-Review
Announcements
27
28
1
1 Log in to EFS, select Case Initiation. A new window will appear.
14 Set a Non Defined Fee (RM) if applicable.
15 Click on Select to browse the document file to be uploaded.
16 Click on Sign & Add to add the document into the table below.
29
2
2 Select Court Location, Jurisdiction, Division, Case Initiation Document and Case Code from the
dropdown list.
3 Select Description of Action and click Add.
30
4
4 Description of Action added will be displayed below. Click dustbin icon to delete this record.
5 Click Add Party.
31
6
6 Select Party Type from dropdown list.
20 Click on Save to Filing Cart when done.
32
7
7 Select Identity Type from dropdown list.
33
8
8 Fill in the required fields.
34
9
10
10 Click Add Address when done.
35
11
12
13
11 Address added will be shown here. Click on dustbin icon to delete this address.
12 Search for Legal Firm and click Add. Repeat if required.
36
15
14
16
14 Parties added will appear under Party Details section. Click on the pencil icon to edit or dustbin icon
to delete a specific party.
15 Click Add Party again to add the remaining parties.
16 Click Upload Document.

15 Click View to preview the completed eForm. Click Sign & Add when done.
37
17
17 Select2 Document Type.

Fill in the form, then click Save.
20 Click on17
Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
Click Select to browse the document file to be uploaded.

18 Defined Fee (RM) if applicable.
14 Set a Non
19 Click Add to add the document into the table below.

38
18
18 Select Writ Saman from Document Type.
16 Defined
Set a Non Click Select
Feeto(RM)
browse the document file to be uploaded.
if applicable.
14
39
19
19 Click Select to browse the document file to be uploaded.
40
Testing Doc
Writ Saman.pdf
20
20 Select2 document from the list. Click Open.

Change the No. of Doc(s) if more than one copies of the same document is required.
20 Click on 3Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
4 Defined
Feeto(RM)
if applicable.
14
41
21
22
9
Writ Saman (Writ Saman.pdf) 1 100.00
23
21 Click Add.
2 Change the No. of Doc(s) if more than one copies of the same document is required.
22
20 Document
Click on 3Save a added
Set to Filing
Non Cartwill
Defined when
Fee be
done.
(RM) shown here. Click on dustbin icon to delete this document.
if applicable.
4 Defined
Feeto(RM)
if applicable.
23
14 Click Add to Listing when done.
*Repeat steps Select Document Type (pg. 39) above to add
more document into listing
42
24
25
26
24 Fill in the RoamingCert PIN.
25 Tick Remember Me.

26 Click Ok to sign the document.
43
27
28
27 Document added will be shown here. Click on dustbin icon to delete this document.
28 This15icon indicates
Set a Non Defined Fee that the document has been digitally signed. Click Save to Filing Cart when
(RM) if applicable.
done.
16 Defined
Set a Non Click on Select to browse
Fee (RM) the document file to be uploaded.
if applicable.
14
44
This site says:
29
29 Click OK. The filing page window will be closed and redirect you to Filing Cart at EFS home page.
20 Click on15
Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
16 Defined
Set a Non Click on Fee
Select to browse
(RM) the document file to be uploaded.
if applicable.
14
45
30
30 Click Dollar sign ($) to make payment.

20 Click on15
Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
16 Defined
Select to browse
if applicable.
14
46
31
31 Click Personal Account or Corporate Account button to proceed next step.

20 Click on15
Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
16 Defined
Select to browse
if applicable.
14
47
32
32 Note that in the event of document type does not correspond with the actual document uploaded,
document registration will be rejected and payments made for said document will be forfeited.
20 Click Yes
15 Setto proceed.
a Non Defined Fee (RM) if applicable.
16 Defined
Select to browse
if applicable.
14
15
16
48
33
34
33 Select19Payment Channel.
Click on Save to Filing Cart when done.
20
34 Click Proceed, system
15 Set a Non Defined willif applicable.
Fee (RM) be redirected to the respective bank’s FPX page.
16 Defined
Select to browse
if applicable.
14
49
35
35 After payment has been done click Close.

20 Click on15
Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
16 Defined
Select to browse
if applicable.
14
50
36
36 The successful filing should now be listed under Filing History with the Filing Status of Filing Accepted.
20 Click on15
Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
16 Defined
Select to browse
if applicable.
14
51
How to Create PDF?
How to Create PDF
Preparation Law Firm User
PDF file can be prepared using Microsoft Word:
Open and
Locate the
prepare Save as PDF
location of the
document in format
PDF file
Microsoft Word
53

1
1 Click File Existing Case. A new window will appear.
15 Change the No. of Doc(s) if more than one copy of the same document is required.
55
2 3
2 Enter Case No.
3 Click Search to search the case number entered.
56
4
4 Select case from Case No. / Court. result returned.
5 Click Next.
57
6
6 Select the represented party type in Representative from the dropdown list.
7 Select Name.
8 Click Next.
58
9
10
9 Case Information and Party Details of the selected case will be displayed.
10 Click Upload Document.
16 Click on Next.
59
11
11 Select Document Type
60
12
12 Select Notis Pertukaran Peguam from Document Type in the dropdown list.
14
61
13
26 The filing with payment made successfully should now be listed under My Filing with the Filing Status of Filing Accepted.
62
Testing Doc
14
15
14 Select document from the list.
15
20 Click Open.
63
Notis Pertukaran Peguam.pdf
16
17
18
16 Click Add.
17
20 Click on Save toadded
Document Filing Cartwill
when be shown here. Click on dustbin icon to delete this document.
done.
Set a Non Defined Fee (RM) if applicable.

18

*Repeat steps Select Document Type (pg62) above to add more
document into listing
21
16 Click on
SignSign
& Add.
& Add
A pop-up
to add the
window
document
will appear.
into the table below.
64
19
20
21

65
19
20
23 This icon indicates that the document has been digitally signed. Click Save to Filing Cart when
done.
23
15 Click Select
Click on Select to browse
to browse thethe document
document file file
to beto be uploaded.
uploaded.
16
66
This site says:
24
20 Click on15
Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
16 Defined
Select to browse
if applicable.
14
67
25
68
26
26 Click Personal Account or Corporate Account button to proceed nest step.
69
27
document registration will be rejected and payments made for said document will be forfeited. Click
20 Yes to proceed.
70
28
29
28 Select Payment Channel.
29 Click Proceed, system will be redirected to the respective bank’s FPX page.
14
15
71
30
72
31
31 After payment has been done, the successful filing should now be listed under Filing History with the
Filing Status of Filing Accepted.
73

Notice of Appeal (NOA)
75
1
76
2 2
3
3
4 Click Next.
77
55
6
6
7
7
6 Select Name.
7 Click Next.
10 Enter Filer Contact No.
78
8
8 Case Information and Party Details of the selected case will be displayed. Click Upload Document.
12 Enter Jurisdiction.
13 Enter Division.
14 Enter Total Document.
15 Click at File Existing Case.

79
9
9 Select any “Notis Rayuan” as document type and user will be prompted to appeal information
window to be filled in.
15 Click Add. Please repeat step 13 till 15 if want to add more documents.
16 Click Add to Listing.
80
10
11
10 Fill in the appeal information.
11 User can refer to the appeal mapping

user manual before continuing the session.
11 Click on <-> to move the party. The party that was selected will be move to the other side.
81
12
13
13 The judge’s name will appear by default when user select the date of decision/order
14 Enter Sentence Date.
15 Click View and Notice of Appeal file will be automatically downloaded.
16 Click on the Notice of Appeal file and it will open in pdf.

82
14
14 In case the Judge’s Name is not correct, user can edit the data by typing the initial name and select
the name in the dropdown list
16 Click Add to Listing.
83
15
16
15 Map all the parties involved in this appeal
16 Select on “Plaintiff” and click “Appellant(s)” button to make it into the Appellate Court (Party Details)
section. (In case of, Plaintiff becomes Appellant and Defendant becomes Respondent and vice
versa.)
84
17
17 Select on “Defendant” and click “Respondent(s)” button to make it into the Appellate Court (Party
Details) section.
85
18 Click “Save” upon the verification
of the details in the appeal
Information. System will be
redirected to the Upload Document
screen.
25 Enter No. of Doc(s).
18
26 Click at Browse to upload Document.
28 Click Add To Listing once done upload all documents.

86
20 19
19 Click “Select” button to upload the “Notis Rayuan” into Document Type table
19 Click dollar sign ($) to make payment or click dustbin icon to delete the filing.
20 Click Open.
26 Click at Browse to upload Document.
27 Click Add. Please repeat steps 24 till 27 to add more documents.
28 Click Add To Listing once done upload all documents.

87
Kuala Lumpur Court Complex
Notis Rayuan (Selepas Perbicaraan)
Notis Rayuan (Selepas Perbicaraan).pdf
21
16
22
23
21 Click Add.
22
20 Click on Save toadded
Document Filing Cartwill
when be shown here. Click on dustbin icon to delete this document.
done.
Set a Non Defined Fee (RM) if applicable.

23

*Repeat steps Select Document Type (pg62) above to add more
document into listing
21
16 Click on
SignSign
& Add.
& Add
A pop-up
to add the
window
document
will appear.
into the table below.
88
Kuala Lumpur Court Complex
Notis Rayuan (Selepas Perbicaraan)
24
25
Notis Rayuan (Selepas Perbicaraan).pdf
26
16

89
27
28
28 This icon indicates that the document has been digitally signed. Click Save to Filing Cart when
done.
23
15 Click Select
Click on Select to browse
to browse thethe document
document file file
to beto be uploaded.
uploaded.
16
90
This site says:
24
29
20 Click on15
Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
16 Defined
Select to browse
if applicable.
14
91
30
Kuala Lumpur Court Complex Magistrate Court Civil
92
31
31 Click Personal Account or Corporate Account button to proceed nest step.
93
32
document registration will be rejected and payments made for said document will be forfeited. Click
20 Yes to proceed.
94
33
34
33 Select Payment Channel.
34 Click Proceed, system will be redirected to the respective bank’s FPX page.
14
15
95
35
96
36
36 After payment has been done, the successful filing should now be listed under Filing History with the
Filing Status of Filing Accepted.
97
Record of Appeal
98
1
99
2
4 Click Next.
5 Click Next.
100
5
6 Select Name.
7 Click Next.
10 Enter Filer Contact No.
101
8
8 Case Information and Party Details of the selected case will be displayed. Click Upload Document.
12 Enter Jurisdiction.
13 Enter Division.
14 Enter Total Document.
15 Click at File Existing Case.

102
9
9 Select Document Type.
103
Rekod Rayuan (Mahkamah Majistret)
10
104
Testing Doc
Rekod Rayuan.pdf
Rekod
Writ Rayuan.pdf
Saman.pdf
11
11 Select2 document from the list. Click Open.

Change the No. of Doc(s) if more than one copies of the same document is required.
20 3 Set a Non Defined Fee (RM) if applicable.
4 Defined
Feeto(RM)
if applicable.
14
105
12
21
22
13
9
Writ Saman (Writ Saman.pdf) 1 100.00
14
23
12 Click Add.
2 Change the No. of Doc(s) if more than one copies of the same document is required.
13
20 Document
Click on 3Save a added
Set to Filing
Non Cartwill
Defined when
Fee be
done.
(RM) shown here. Click on dustbin icon to delete this document.
if applicable.
4 Defined
Feeto(RM)
if applicable.
*Repeat steps Select Document Type (pg. 100) above to add
more document into listing
106
15
16
17

107
18
19
19 This15icon indicates
Set a Non Defined Fee that the document has been digitally signed. Click Save to Filing Cart when
(RM) if applicable.
done.
16 Defined
Set a Non Click on Select to browse
Fee (RM) the document file to be uploaded.
if applicable.
14
108
This site says:
20
29
20 Click on15
Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
16 Defined
Select to browse
if applicable.
14
109
21
40.00

20 Click on15
Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
16 Defined
Select to browse
if applicable.
14
110
22
22 Click Personal Account or Corporate Account button to proceed next step.

20 Click on15
Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
16 Defined
Select to browse
if applicable.
14
111
23
document registration will be rejected and payments made for said document will be forfeited.
20 Click Yes
15 Setto proceed.
a Non Defined Fee (RM) if applicable.
16 Defined
Select to browse
if applicable.
14
15
16
112
40.00
24
25
24 Select19Payment Channel.
Click on Save to Filing Cart when done.
20
25 Click Proceed, system
15 Set a Non Defined willif applicable.
Fee (RM) be redirected to the respective bank’s FPX page.
16 Defined
Select to browse
if applicable.
14
113
40.00
26

20 Click on15
Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
16 Defined
Select to browse
if applicable.
14
114
27
27 The successful filing should now be listed under Filing History with the Filing Status of Filing Accepted.
20 Click on15
Save
Set to Filing
a Non Cart Fee
Defined when
(RM)done.
if applicable.
16 Defined
Select to browse
if applicable.
14
115
Content Page
❑ Existing Case Filing (Civil / Criminal)

Search My Filing
117
1
2 3
1 Select Filing History or Filing In Progress.
2 Select Filing ID/ Case No. / IC No or Party Name.

3 Enter Filing ID/ Case No. / IC No or Party Name.
4 Click Search.
18 118
Click Sign & Add to add the document to the table below.
5 Result will be displayed under Search Result. Click to view filing details.
6 Filing Details are displayed at bottom.

119
Purchase Ticket from eCourt Portal
120
https://ecourt.kehakiman.gov.my/
121
122
Online File Search
123
1 2
1 Enter Ticket No. (Tickets can be purchased from eCourts Portal)
2 Click Verify.
124
3
4 5
3 Verified Ticket No. will be marked with a green tick.
4 Enter Case No.
5 Click Search.
125
6
6 Select Case Number.
4 Enter Case No..

7 Click Proceed.
5 Click Search.
126
8
8 Click Document Listing tab.
4 Enter Case No..
5 Click Search.
127
9
9 Click Document icon to view document or click Download icon to download the document.
4 Enter Case No..
5 Click Search.
128
10
10 Document selected will be displayed. A timer is on top right corner indicating how much
time is left to use this ticket.
5 Click Search.
129
Inbox
130
1
2 2
1 Click Menu.
2 Click Inbox, or alternatively click from Notification.

131
3
3 Click on message to view.

4
4 Message
Click Inbox. is displayed at below.
132
Document Verifier
133
1
1 Click Menu.
2 Click Document Verifier.

134
3
3 Enter Document Serial No. which can be found at the bottom of each page in the processed
document.
4 Click Retrieve.
135
5
5 Click on page number or arrows to switch between pages.
8 Click Retrieve.
136
6
6 Click Zoom In/Zoom Out or dropdown to change the display size.
8 Click Retrieve.
137
Cause List
138
1
1 At the bottom of EFS homepage, select Court Location under Cause List.
139
2
2 Select Group, Name and Category.
3 Click Search.
140
4
4 Search results will be displayed in a new dialog. Select from dropdown to further filter results.
3 Click Search.
141
5
5 Alternatively, enter Case No. to search.
6 Click Search.
142
7
7 Search results will be displayed in a new dialog.
143
8
8 Alternatively, enter Hearing Date to search.
9 Click Search.
144
10
10 Search results will be displayed in a new dialog.
145
If you face any issues while using EFS,
please perform the following steps:
1) Clear cache (see steps below)

2) Close the browser
3) Open new browser and login to system
146
Clear Cache – Google Chrome
(for Mozilla Firefox, please refer to next section)
147
1
1 Click on the Menu button.
4 Click Login.
148
2
2 Click History and a new window will appear.
4 Click Login.
149
3
3 Click Clear browsing data, a new window will appear.
4 Click Login.
150
4
4 Select the option “the beginning of time” from dropdown list.
4 Click Login.
151
5
5 Click Clear browsing data. After the cache has been cleared, the pop-up will be closed.
4 Click Login.
152
6
6 Click X to close window.
4 Click Login.
153
7
7 Open a new window and login to EFS.
4 Click Login.
154
Clear Cache – Mozilla Firefox
(for Google Chrome, please refer to previous section)
155
1
1 Click on the Menu button.
4 Click Login.
156
2
2 Click History and a new window will appear.
4 Click Login.
157
3
3 Click Clear Recent History, a new window will appear.
4 Click Login.
158
4
4 Select the option “Everything” from dropdown list.
4 Click Login.
159
6
5 Click Clear Now. After the cache has been cleared, the pop-up will be closed.
6 Click X to close window.

160
7
7 Open a new window and login to EFS.
4 Click Login.
161

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eCourts Malaysia Phase 2

Law Firm EFS

❑ Introduction to Case Filing Process

❑ New Case Filing (Civil)

❑ Existing Case Filing New (Civil / Criminal)

❑ Appeal Case Filing (Civil / Criminal)

❑ e-Filing System (EFS) Features

Sign with RoamingCert

2 Enter Login ID and Password and click Login.

17 Enter a New Password, retype the password again in Retype Password.

18 Click Change Password.

17 Click Select to browse for the document to be uploaded.

1 At EFS homepage, click Login.

2 Click Forgot password?.

17 Click Select to browse for the document to be uploaded.

17 Click Select to browse for the document to be uploaded.

16 Set a Non Defined Fee (RM), if applicable.

17 Click Select to browse for the document to be uploaded.

16 Set a Non Defined Fee (RM), if applicable.

17 Click Select to browse for the document to be uploaded.

17 Click Select to browse for the document to be uploaded.

10 Enter New Password, retype the password again in Retype Password.

17 Click Select to browse for the document to be uploaded.

17 Enter a New Password, retype the password again in Retype Password.

18 Click Change Password.

17 Click Select to browse for the document to be uploaded.

16 Set a Non Defined Fee (RM), if applicable.

17 Click Select to browse for the document to be uploaded.

3 Click Save when done.

16 Set a Non Defined Fee (RM), if applicable.

17 Click Select to browse for the document to be uploaded.

5 Click Save when done.

16 Set a Non Defined Fee (RM), if applicable.

17 Click Select to browse for the document to be uploaded.

4 Enter New Password, retype the password again in Retype Password.

17 Click Select to browse for the document to be uploaded.

16 Set a Non Defined Fee (RM), if applicable.

17 Click Select to browse for the document to be uploaded.

❑ Introduction to Case Filing Process

❑ New Case Filing (Civil)

❑ Existing Case Filing New (Civil / Criminal)

❑ Appeal Case Filing (Civil / Criminal)

❑ e-Filing System (EFS) Features

Start Filing Search

1 Log in to EFS, select Case Initiation. A new window will appear.

14 Set a Non Defined Fee (RM) if applicable.

5 Click Add Party.

14 Set a Non Defined Fee (RM) if applicable.

6 Select Party Type from dropdown list.

20 Click on Save to Filing Cart when done.

14 Set a Non Defined Fee (RM) if applicable.

15 Click on Select to browse the document file to be uploaded.

7 Select Identity Type from dropdown list.

20 Click on Save to Filing Cart when done.

14 Set a Non Defined Fee (RM) if applicable.

15 Click on Select to browse the document file to be uploaded.

8 Fill in the required fields.