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Case-Study Coca-Cola PDF
Case-Study Coca-Cola PDF
Platform
C A S E S T U D Y
Route Mobile’s
WhatsApp Business
Platform
Improved online customer engagement with
the WhatsApp Business Platform
C A S E S T U D Y
R O U T E M O B I L E ’ S W H A T S A P P B U S I N E S S P L A T F O R M
Ranked No.87 in the 2018 Fortune 500, Coca-Cola is listed as one of the
largest United States corporations by total revenue. According to
Interbrand, they have been called one of the best global brands of the
year 2020 and were ranked as the sixth most valuable brand in the world.
Coca-Cola has evolved completely into a beverage company, with more
than 1.9 billion drink servings across 200 countries.
R O U T E M O B I L E ’ S W H A T S A P P B U S I N E S S P L A T F O R M
Challenges faced
Outcomes of #RouteItRight
methodology
● End-to-end smooth, seamless buying experience for the customers
● An enhanced conversational customer experience at every step of the way.
● Automate the entire process with the help of a popular messaging platform.
● Improved sense of branding by bringing the brand closer to the customer.
● A cost-effective solution along with providing customer support over the channel.
● Increased efficiencies with quicker ROI than traditional e-commerce methods.