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The study of risk management started from the post second war II. Several
sources (Crockford, 1982, Harrington and Niehaus, 2003; Williams and Heins
1995) date the origin of modern risk management to 1955 – 1964. Snider (1956)
observed that there were no books on risk management at the time, and no
universities offered courses in the subject. The first two academic books were
published by Mehr and Hedges (1963) and Williams and Hems (1964).
Their content
Engineers also consider the political risk of projects. Risk management has long
been associated with the use of market insurance to protect individuals and
dictate that pure and speculative risks should be handled by different functions
within a company, even though theory may argue for them being managed as
on pure risks.
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“In this remark, speculative risks were more related to financial risks than
in the 1970s, when financial risk management became a priority for many
various price fluctuations such as risk related to interest rates, stock market
This revolution was sparked by the major increase in the price fluctuations
commodities became much more volatile. The risk of natural catastrophe also
Derivatives are contracts that protect the holder from certain risk. Their
value depends on the value and volatility of the underlie, or of the assets or value
indices on which the contracts are based. The best-known derivatives are forward
contracts, options, futures, and swaps. Derivatives were first viewed as forms of
However, speculation quickly arose in various markets, creating other risk that are
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increasing difficult to control or manage. In addition, the proliferation of
At the same time, the definition of risk management became more general.
Risk management decisions are now financial decisions that must be evaluated
based on their effect on firm or portfolio value, rather than on how well they
cover certain risks. This change in the definition applies particularly to large public
corporations, which, ironically, may be the companies that least need risk
protection (apart from speculation risk), because they are able to naturally
diversify much more easily than small companies. In particular, shareholders can
diversify their portfolios on financial markets at a much lower cost than the
The major orientation decision in the firms’ management policy and monitoring
are now made by the board of directors. Most often, the audit committee
monitors these decisions, although some large financial institutions have put risk
reserves became a major concern in the early 2000s following major defaults in
the late 1990s and the Enron bankruptcy in 2001. Basel II introduced more rigours
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rules for banks. In addition to modifying the credit risk management rules, the
Accord introduced new rules for operational risk. However, the legislators have
said little about managing the risk of various management and hedge funds,
the words of the outgone Central Bank Governor, Lamido Sanusi Lamido, in 2010
pointed out that recent year excessive credit and financial asset growth went
event that has the potential to interfere with an organization’s ability to fulfil its
mandate, and for which an insurance claim may be submitted. The Former CBN
Governor Soludo (2004) made it known in one of his speeches that Nigerian
financial services. They assume various kinds of financial risks Anthony (2009). On
22nd July, 2008, the Basel Committee on Building Supervision issued for public
comment Guidelines for Computing Capital for incremental risk in the trading
book as well as Proposed Revisions to the Basel II market risk framework. In Basel
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II, risk management is divided into credit, market and operational risk
management. In many cases, credit and market risk are handled through a
Banking crisis in Nigeria has shown that not only do Banks often take
excessive risks but the risk differs across banks. Some banks engage in more risk
than they could bear. Other banks are more prudent and would be able to contain
a banking crisis. As a way to stem the tide, the Central Bank of Nigeria (CBN) on
July 6, 2004, introduced measures to make the entire banking system a safe,
sound and stable environment that could sustain public confidence in it.
the time, Charles Chukuwuma Soludo “it is now time to set up a structure that
creates a strong base relative to the kind of economy we are operating where
Nigeria in 2005, the industry players and other stakeholders have been
faced with how to best manage the post-consolidation challenges that confront
Nigeria banking industry in the economy. This perhaps is the compelling reason
operator of the banking system in Nigeria are challenged to take more seriously
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the important issue of risk acceptance/rejection which is often the point at which
bankers fall into or escape the trap of greed (Adedipe, 2005). The end of risk
Risk control and risk financing are at the heart of iterative process aimed at
The general problem that has faced the world financial system is the
it has failed to produce the desired result and disasters continue to occur on a
regular basis. Some scholars have then identified the silos approach or segmented
view to risk management which they say will cause a drastic and effectual in the
sector particularly in Nigeria. Lamentably, very few firms have implemented risk
there are only few studies on risk management in Nigeria. Examples are (Donwa
& Garuba, 2011; Owojori, Akintoye & Adidu, 2011; Njogo, 2012; Ugwuanyi & Ibe,
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2012; Fadun, 2013). The Central bank of Nigeria (CBN, 2012) asserts that risk
professionals. Others are lack of risk training and education and lack of a
framework that supports the development of skilled and capable workers in the
Therefore, the main objective of this study is to examine the level of risk
and the depended variable. The study is the first known research to the
This study will identify what kind of risk are being absorbed in the banking
sector and will identify some institutional response to risk management and also
what kind of software are being used to contain risk in the banking sector. This
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study used a random sampling techniques focusing on the Commercials in the
country as case study to effectively ascertain the role risk plays in racking up
experiences from the managers, investors and the other respondents. The
banking sector was appropriate for the study because it has investment in the
banking has grown over the last decade including spreading its tentacle to the
African continent.
This research study will employ Durbin Watson techniques to present the
data and chi-square statistical tool will be used in the analysing of the data.
The significance of the study lies in the fact that the myriads of evidence
accumulated in the process of the study will be used in assessing the overall
performance of Nigeria banking sector in the post consolidation and also to know
that effort are being made to shape up the Nigeria banking sector and the part it
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The nature of this research is to empirical which is to help analyse the risk
management of banks and investors. The research will employ qualitative means
factor in bank?
Whether the risk management techniques put in place have curbed the
from past literatures from authors derived from journals, articles, textbooks and
online materials. The conceptual review will critically analyse the concept of risk,
the types, the various terms associated with risk. The theoretical framework will
outline the theory that postulated by risk managers to effectively ascertain risk
for investors. The historical background to risk management will also be outlined.
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H0: Risk management techniques put in place have not been able to curb
H1: Risk management techniques put in place have been able to curb operational
The research will involve a careful study of how risk in any financial
locally.
The study will also involve a thorough evaluation of the risk management
The study shall be hindered by some facts as which the researcher intend
time and financial constraints. The researcher would try as much as possible to
ensure that these limiting factor do not affect the outcome of this research work
adversely.
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Chapter one of the research work highlights the introduction to the topic
definition of the statement of problems highlighted. This chapter will also state
the major purpose of conducting this study, the important research questions and
significance of the study, the area and scope of the study including the limitation
faced.
Chapter two will contain all various literature reviewed that are revealed to
the project work. Information specifically and generally related to the study will
methods of data collection and analysis will be stated. The data collected will
guide in making valuable and reliable conclusions about the research study.
Chapter five of this research work is the final chapter. It is a review of the
findings. The research will also make recommendation based on the conclusions
as well as suggestions.
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Summary
statement and the statement of the hypothesis. The scope of the study in this was
CHAPTER TWO
LITERTURE REVIEW
2.1 INTRODUCTION
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Risk management applies to all institution of day to day living. It is
Merriam Webster dictionary defines risk as the chance of loss or the perils to the
legal liabilities, credit risk, accidents, natural causes and disasters as well as
due to serious consequences that the occurrence of risk portends. It implies that
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management as commonly perceived does not mean minimizing risk to tally;
rather the goal of risk management is to optimize risk-reward trade off. Risk
farmers and artisans to the corporate managers. Such actions involve, consciously
approaches to risk have apparently changed across organizations and the whole
globe in recent times. This involves the recognition by many business leaders that
risk re no longer mere hazard to be avoided but they also in many cases,
Soludo (2007) further cited the risk officer of Royal Bank Canada who
observed that “risk itself is not bad, what are bad are risks that is mismanaged,
financial institution and encompasses all the activities that affect its risk profile. It
that:
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ii. The organization’s risk expo sure is within the limits established by Board of
Directors.
iii. Risk taking decisions are in line with the business strategy and objectives,
iv. The expected pay offs compensate for the risk taken
vii. The expected pay offs compensates for the risk taken
Commercial banks are in the risk business. In the process of providing financial
services, they assume various kinds of financial risks. Over the last decade our
understanding of the place of commercial banks within the financial sector has
improved substantially. Over this time, much has been written on the role of
commercial banks in the financial sector, both in the academic literature and in
the financial press. These arguments will be neither reviewed nor enumerated
here. Suffice it to say that market participants seek the services of these
transaction. As such, they use their own balance sheet to facilitate the transaction
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and to absorb the risk associated with it. To be sure, there are activities
performed by banking firms which do not have direct balance sheet implications.
contract,
company, or
(iv) The packaging, securitizing, distributing and servicing because the latter
this area that the discussion of risk management and the necessary
The risks contained in the bank’s principal activities, i.e., those involving its
own balance sheet and its basic business of lending and borrowing, are not all
borne by the bank itself. In many instances the institution will eliminate or
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practices; in other, it will shift the risk to other parties through a combination of
business in a manner that unnecessarily imposes risk upon it; nor should it absorb
risk that can be effectively transferred to other participant. Rather, it should only
manage risks at the firm level that are more efficiently managed there than by the
market itself or by their owners in their own portfolios. In short, it should accept
only those risks that are uniquely a part of the bank’s array of services. Elsewhere,
Oldfield and Santomero (1997), it has been argued that risks facing all financial
In the first of these cases, the practice of risk avoidance involves actions to
Common risk avoidance practices here include at least three types of actions.
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The standardization of process, contracts and procedures to prevent
portfolios that benefit from diversification across borrowers and that reduce the
employees be held accountable is the third. In each case the goal is to rid
the firm of risks that are not essential to the financial service provided, or to
absorb only an optimal quantity of a particular kind of risk that can eliminate, or
at least substantially reduce through the technique of risk transfer. Markets exist
for many of the risk borne by the banking firm. Interest rate risk can be
diversify or concentrate the risk that results in from servicing its client base. To
the extent that the financial risks of the assets created by the firm are understood
by the market, these assets can be sold at their fair value. Unless the institution
has a comparative advantage in managing for the and/or a desire for the
embedded risk they contain, there is no reason for the bank to absorb such risks,
rather than transfer them. However, there are two classes of assets or activities
where the risk inherent in the activity must ant should be absorbed at the bank
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level risk. In these cases, good reasons exist for using firm resources to manage
bank level risk. The first of these includes financial assets or activities where
the nature of the embedded risk may be complex and difficult to communicate to
third parties. This is the case when the bank holds complex and proprietary assets
cases may be more difficult or expensive than hedging the underlying risk.
undue advantage. The second case included proprietary positions that are
accepted because of their risk, and their expected return that are central to the
bank’s business purposes are absorbed because they are the raison d’etre to the
firm. Credit risk inherent in the lending activity is a clear case in point, as is market
risk for the trading desk of banks active in certain markets. In all such
efficiently by the institution. Only then will the firm systematically achieve its
around us that shapes the nature and type of decisions that are taken by
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government institute as well as private enterprise. The facts that none of this
institution can own itself direct the course of these global events underscore the
Globalization affects the risk return matrix of the Nigeria banks in the following
ways;
allows more room for foreign participation in the equity share of the banking
industry and thus constituting a threat to the survival of inefficient and poorly
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Noting that banking is a business that cut across many international
movements of good become impaired. The crisis and incident in the Middle East
between Israel and Palestine is a trouble spot in the world which has the potential
different nations with the aim of reducing their risk tend to have more risk than
anticipated. Risk also arises from external shocks resulting from world recession
and falling commodity prices. Although, the impact of external shocks vary from
one country to the other and such effect may be put to check through
The issue of globalization of finance has been on the front burner in recent
years due to the most recent global financial crises which started in 2008 and
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credit market. It became imperative for managers of the banking sector to be
contagion i.e. the transfer of financial crises from one country to another.
is not probably managed, it will have plenty of negative effect on the economy
such:
developing countries like Nigeria and the rest are often characterised by
low total bank deposit and sometime unorganized stock exchange can with
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the embrace of financial globalization expand their access to capital and
growth.
account will tend to equalize the rate of return leading to more investment
include: credit risk, liquidity risk, operational risk, interest rate, foreign exchange
risk.
credit advances made by a bank. Credit risk is the potential that a bank borrower
fails to meet the obligations on agreed terms. Credit risk to inherent to the
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business of lending funds and to the operations linked closely to market risk
variables. The objectives of credit risk management is to minimize the risk and
maximize bank’s risk adjusted rates by return assuming and maintaining credit
the lender holding the loan, contract of the borrower ad well as other lenders to
the creditor. Therefore, the financial condition of the borrower as well as current
real risk form credit is the deviation of portfolio performance from its expected
This is because a portion of the default risk may, in fact result from a systematic
risk. In addition, the idiosyncratic nature of some portion of these losses remains
uncertainty. This is particularly true for banks that lend in local markets and ones
that take on highly illiquid assets. In such cases, the credit risk is not easily
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This is the probability that there will be a sudden call upon the resources of
the bank that will strain its financial capacity (Pandey, 2004). It is the type of risk
which may arise from the fact may find it difficult to generate enough quantum of
funds with which short-term financial obligations can be met. Liquidity risk is the
most often thought of as a sudden liability short fall that is associated with a
However, liquidity risk can best be described as the risk of a funding crisis.
While some would include the need to plan for growth and unexpected expansion
of credit, the risk here is seen more correctly as the potential for a funding crisis.
currency crisis.
portfolio structure. Recognizing liquidity risk leads the bank to recognize liquidity
challenge.
The concern here is that system failure or human error will result in losses
to the bank that could substantially affect its viability. The operational risk is
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conceptualized as the risk of loss arising from failed processes, people and
systems as well as external events. In other words, operational risk refers to the
special ledger accounts could lead to losses that could weaken the ability of a
such, individual operating problems are small probability event for well-run
organization but they expose a firm to outcomes that may be quite costly.
However, this is the risk of direct and indirect loss resulting from
generate. Operational risk may include frauds. By this we mean a situation where
documents. It may also include technology risk which refers to the risk of
support the business of the bank. Other examples are system failures, losses due
to natural disasters, and accidents involving key management staff of the bank.
But the question may arise as to how well banks prepared to meet the challenges
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of operational risk in the post-consolidation era, especially now that master
forgers present and obtain value on cheques with the same characters like
losses are now running into about three billion naira in each case (Table 5). These
losses arise principally from weak internal controls and the retention of staff with
high propensity for fraudulent practices. Invariably, banks with high volume of
losses from frauds tends to have these two factors and often the weak internal
segregation of active from dormant balances, lack of dual control of strong room,
lack of online auditing for banks that are online, etc. An analysis of the types of
frauds and forgeries perpetrated showed that the commonest types were the
following:
d. Fraudulent transfer/withdrawals
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f. Loss of money to armed robbers; and
by a change in the general level of interest rates. Interest rate risk also entails
reinvestment risk which is the probability that the bank will not be able to
reinvest its interim cash flows at interest rates that are required to meet its
liabilities. Foreign exchange risk is analogous to interest rate risk. It measures the
change in equity value due to variations in the level of the exchange rate. Interest
rate risk is also said to be the risk (variability in value) borne by an interest –
general, as rates rise, the price of a fixed rate bond will fall, and vice versa.
The risk presented when yield on asset and costs on liability are based on
different bases. In some, circumstance different bases will move at different rates
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or in different directions, which can cause erratic change in revenues and
expenses.
rates. Short-term rates are normally lower than long-term, and bank earns profits
by borrowing shot-term money (at lower rates) and investing in long-term assets
(at higher rates). But relationship between short-term and long-term rates can
shift quickly and dramatically, which can cause erratic changes in revenues and
expenses.
The risk presented by assets and liabilities that reprise at different times
and rates. For instance, a loan with variable rates will generate more income
when rates rise and less interest income when rates fall. If the loan is funded with
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It is presented by optionally that is embedded in some assets and liabilities.
For instance, mortgage loans present significant option risk due to prepayment
Interest rate risk can be hedging using fixing income instruments or interest
rates swaps. Interest rate risk can be reduced by buying bonds with shorter
Legal risks are endemic in financial contracting and are separate from the
legal ramification of credit, counterpart, and operational risks. New statutes, tax
transactions into collection even when all parties have previously performed
adequately and are fully able to perform in the future. For example, environment
regulations have radically affected real estate values for older properties and
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actions can lead to catastrophic loss, as recent examples in the thrift industry
have demonstrated.
All financial institutions face all these risks to some extent. Non-principal or
agency activity involves operational risk primarily. Since institutions in this case do
not own the underlying assets in which they trade, systematic, credit and
counterparty risk accurse directly to the asset holder. If the latter experience a
Therefore, institutions engage in only agency transactions bear some legal risk, if
only indirectly.
Diversification is the major tool for controlling non systematic counterparty risk.
transient financial risk associated with trading than standard creditor default risk.
In addition, a counter party’s failure to settle a trade can arise from other factor
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2.5.8 Reputational Risk
litigation, loss of clients and partners, exit of key employees, share price decline,
consistent with the firm’s goals and objectives. To see how each of these four
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parts of basic risk management techniques ach9ieve these ends, we elaborate on
each part of the process below. We illustrate how these techniques are applied to
They are listed together because they are the integral part of any risk
all traditional tools of risk management and control. Consistent evaluation and
rating of exposures of various types are essential to understand the risks in the
portfolio, and the extent to which these risks must be mitigated or absorbed. The
audits, regulatory reports, and rating agency evaluations are essential for
However, the need here goes beyond public report and audited statements to the
need for management information on asset quality and risk posture. Such internal
reports need similar standardization and much more frequent reporting intervals,
with daily or weekly reports substituting for the quarterly GAAP periodicity.
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2.6.2 Position Limits and Rules
position limits, and/or minimum standard for participation. In terms of the latter,
the domain of risk taking is restricting to only those assets or counterparties that
pass some pre-specified quality standard. Then, even for those investments that
are eligible, limits are imposed to cover exposures to counterparties, credits, and
overall position concentrations relative to various types of risks. While such limits
are costly to establish and administer, their imposition restricts the risk that can
have a well-defined limit. This applies to traders, lenders, and portfolio managers.
future are the third technique commonly in use. Here, strategies are outlined in
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extent of desired asset-liability mismatching or exposure, and the need to hedge
prescribed rules. Beyond this, guidelines offer firm level advice as to the
appropriate level of active management, given the state of the market and the
portfolio. Such guideline lead to firm level hedging and asset-liability matching.
managers and make compensation related to the risk borne by these individuals,
and then the need for elaborate and costly controls is lessened. Notwithstanding
the difficulty, well-designed systems align the goals of managers with other
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2.7 IMPACT OF RISK ON BANKING ENVIRONMENT
Having considered the various myths surrounding risk in banking and all
Any risk has the capacity of throwing the bank earnings into the wind. This is
possible through changes in interest rate, asset prices, operating expenses and
pace of inflation.
Closure of business
Industry, protects all depositors and ensure that no bank id allowed to fail. I n his
effort of strengthen the financial system and engender financial stability, the
central Bank of Nigeria has effected some changes in the executive management
of the under listed banks: Afribank, Intercontinental Bank, Union Bank, Oceanic
Bank, Fin Bank, Bank PHB, Spring Bank and Equatorial Trust Bank. Chukwuma
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(2010) commended that firing of the CEOs of the above Banks by the former CBN
Governor must have been a surprised to many Nigerians, but to some in the
financial sector, it was a day of reckoning that has been long awaited incentive for
risky lending and wider use of capital arbitrage contributed to the deteriorating
quality of bank loan portfolios in recent years Julius (2008). The central Bank of
Nigeria injected fresh capital into the banks up to the tune of more than
N700billion to ensure that the banking system but also to protect all depositors
and creditors.
The central bank of Nigeria on Wednesday, 19 August 2009, made the list
of debtors known to the public. On the list are the names of prominent
businessmen, bankers and politicians. It was discovered that these people own
the first five banks discovered to be shaking after auditing by the CBN to the tune
of N747billion.
The loans are non-performing and that led to the sack of the Bank MDs
because they failed to apply the risk management rules especially their exposures
to margin loans and the Oil and Gas. The former CBN GOV. Sanusi (2010) also
made it known that there is a general failure in recognizing the limitations of the
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2.9 SOFTWARES USEF IN MANAGING RISK IN THE BANKS
and the increased use of innovative financial products such as securitization and
these changes and innovation are now forcing banks to adapt their in houses
software systems and the relevant business process to meet these new
With the global economy ailing, banks needs to actively manage risk,
capital to support business strategies. To avoid potential disaster but also uncover
necessary. SAS, the leader business analytics, assists with this business needs. SAS
regulations and tracking and enhancing overall corporate performance. SAS offers
existing and new software solution to tackle the three parts of GRC. All build on a
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In October 2008, SAS ranked first in operational risk and GRC categories in
Chartis Research’s Risk Tech 100 report. “SAS brings together best-in-class
qualitative and quantitative risk assessment and reporting. SAS provides a firm-
wide platform to automate the collection, analysis and monitoring of risk related
information.
retail and corporate banking, cash management, credit card relationship banking,
financial CRM, credit risk & appraisal, internet banking data warehousing and
analytical.
approach into all areas risk. Adekun, Owojori, Ishola and Felix (2011) in their
study, stated that the moral view of risk taking in business assumes that
shareholders make the lending and investment decisions and therefore take a risk
39
solution addresses key requirement for financial institutions, including a quality
integrated risk data infrastructure with timely access, the ability to measure
exposure and risk across all risk type and books of business; and the ability to
decision making.
This is another model which measures investment risk and the expected
Lintner (1965), and Mossin (1966), to develop what has come to be known as
He stated further that the model assumes that investors use the logic of
Also, the Capital Asset Pricing Model stated that the expected risk premium on
that each investment should lie on the sloping security market line. The difference
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between the return on the market and the interest rate is termed the risk
expected risk premium on market (i. e. r – rf )= B (rm – rf) The CAPM Equation is E
(Rj) = Rf + βj {E (Rm) – Rf} Where: E (Rj) and E (RM) are the expected returns to
asset j and the market portfolio, respectively, Rfis the risk free rate, and βjis the
beta coefficient for asset J, βj measures the tendency of asset j to co-vary with the
market portfolio. It represents the part of the asset’s risk that cannot be
diversified away, and this is the risk that investors are compensated for bearing.
diversified and no added diversification can lower the portfolio risk for a given
return expectation. However, studies in the recent times have shown that
diversification of investment portfolio may not reduce risk for higher returns.
Looking carefully into the past and present occurrence in the Nigeria banking
industry, institutions have titled towards providing stricter rules and regulations.
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Increase in the capital vase as well as harmonizing the capital requirement of
industry e.g money laundering decree of 1995, NDIC decree of 1990, failed
Arresting and detaining of bank official including the executives if found guilty
of fraudulent activity
2.12.1 Impact of Credit Risk Exposure on the Market Value of Nigerian Banks
depends critically on fragility in the banking sector and this added additional
insights to the conclusions in Long staff, Pan, Pedersen and Singleton (2011), who
argued that, sovereign credit risk is primarily driven by global risk premium
factors. This view is consistent with that expressed by Lehmann and Manz (2006),
42
on the exposure of Swiss Banks to macroeconomic shocks – an empirical
environment. Also, Reinhart and Rogoff (2009), presented the evidence from his
work that systemic banking crises often result in recessions which in turn result in
lower government revenues, large fiscal deficits and potentially sovereign credit
defaulters. There is a close link between banks’ shares and capital market.
great interest volatility and increased bank failures, the market values of the
stocks of banks are depleted in reaction to the performance of the banks and
other public information about the institution and economy. Philippatos and
and its effect upon US bank stock values: empirical tests on major event windows
that, the primary objective of the creditor banks, like any other publicly held firm,
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the market and forced bank stock prices downward – both Mexican loan -
exposed and non – exposed banks. The market reacted by adjusting quickly the
share prices of banks. However, the adverse reaction was not limited to banks
decline in equity prices, suggesting a contagion effect in the market for bank
equities.
2008 and the report of the audit jointly conducted by the CBN and NDIC revealed
that certain banks were carrying toxic assets in their balance sheets, the stock
market reacted negatively to this information and banks’ stock prices started
tumbling. The effect did not only manifest on the banks with toxic assets, it
rubbed on other ones that were even declared healthy which confirmed the
the evolution of Bank resolution policies in Japan: evidence from market equity
further said that the empirical evidence on the efficiency of the markets for bank
44
equities is mixed. If the market for the share of banks (or bank holding
between the affected institutions and the market participants, the adjustment to
the market prices of the securities will not reflect the information conveyed by
the event. Also, Brewer, Genay, Hunter and Kaufman (1999), examine the effect
adverse changes in the banking system. They also found that, sensitivity of bank
health. In sum, bank failed because of the impact of their exposure to credit risk
and with the level of capital market efficiency their stock prices react in line with
frame work will therefore review portfolio selection theory and capital asset
pricing model (CAPM) to show how investors react to risks while expecting high
45
Agency theory suggests that the firm can be viewed as a nexus of contracts
individuals, called principals, hire one or more other individuals, called agents, to
perform some service and then delegate decision-making authority to the agents.
stockholders and managers; and between debt holders and stockholders. These
(Kieiman, 2011).
One particularly important agency issue is the conflict between the interests of
shareholders and debt holders. In particular, following a more risky but higher
return strategy benefits the shareholders to the detriment of the debt holders. It
can easily be seen why debt holders lose out: a more risky strategy increases the
risk of default on debt, but debt holders, being entitled to a fixed return, will not
benefit from higher returns. Shareholders will benefit from the higher returns (if
they do improve), however if the risk goes bad, shareholders will, thanks to
limited liability, share a sufficiently bad loss with debt holders. This conflict can be
hedge against such action by the shareholders by issuing convertible debt or debt
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However, management decisions of a bank should be in line with the
for the past 12 months by common stockholder equity (adjusted for stock splits).
company is using its money. ROE may be decomposed into return on assets (ROA)
financial leverage. By seeing how well the executive team balances these
components, investors can not only get an excellent sense of whether they will
receive a decent return on equity but can also access management's ability to get
the job done. Return on equity is calculated by taking a year's worth of earnings
and dividing them by the average shareholder equity for that year. The earnings
number can come directly from the Consolidated Statement of Earnings in the
It can also be figured as the sum of the past four quarters' worth of
earnings, or as the average of the past five or 10 years' earnings, or it can even be
47
business, in which all of the profit is booked in one or two quarters. The
convention that represents the assets that the business has generated. It's
assumed that assets without corresponding liabilities are the direct creation of
the shareholder capital that got the business started in the first place.
Many analysts consider ROE the single most important financial ratio
owners' equity (Scott, 2003). Economic and financial literature pays a great deal
Takang & Ntui (2008) examined the relationship between banks’ profitability
found out that the banks with higher interest income (net interest/Average total
assets, interest net /total income) also have lower bad loans (NPL); how that non-
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profitability. The parameter value shows that 1 percent increase in non-
al. (2004) found evidence that banks which have advanced in risk management
have greater credit availability, rather than reduced risk in the banking system.
The greater credit availability leads to the opportunity to increase the productive
This implies a high rate of loans to total deposit. Eduardus et. al.
model. They had non-performing loans and business risk as proxy variables for
relates to credit risk. The proxy for bank performance was return on equity and
value at risk. VAR describes the quintile of the projected distribution of gains and
losses over the target horizon. Their result showed that nonperforming loan (NPL)
and business risk (BR) have significant effect on Value at Risk (VAR) at 1% level of
alpha. Both NPL and BR have positive effect on VAR. Furthermore, ROE has
listed some advantages that are available to banks which better implement the
49
risk management and includes: increase in bank reputation and opportunity to
Neely and Wheelock (1997) examined whether loan loss provisions taken
by money centre banks and other large banks in the 1980s contributed to the
that these factors had some effect on dispersion of state-level bank earnings.
Further analysis led to the conclusion that the nine money centre banks with
states in 1987 and 1989. Without its six money centre banks, New York would
have posted state-level ROA of – 0.05 percent in 1987, instead of its actual – 0.66
percent. Hays, Lurgio & Gilbert (2010) used measure of bank performance, the
efficiency ratio, as a basis for identifying low versus high efficiency banks.
loans. They concluded that community banks that desire to survive and thrive
should pay attention to these variables. Most of these are strategic variables over
which management and the board of directors have considerable control. Staffing
issues, decisions about deposit mix, credit standards, and quality and branching
50
decisions are within the scope of managerial decision making. While the liquidity
competition and the stage of the business cycle, it is controllable within limits.
The future for community banks favours those that are sufficiently
recovers from the current economic and financial crisis, attention must be paid to
various researchers have examined the impact of credit risk on banks in varying
dimensions.
Nigerian banks. Financial ratios as measures of bank performance and credit risk
were collected from the annual reports and accounts of sampled banks from
The findings revealed that credit risk management has a significant impact on the
51
presence of risk for Costa-Rican banking industry during 1998-2007. The results
showed that performance improvements follow regulatory changes and that risk
efficiency and return on assets while the capital adequacy ratio has a positive
non-performing loans and profits were collected for the period 2004 to 2008. The
findings revealed that the bulk of the profits of commercial banks are not
suggesting that other variables other than credit and non-performing loans
impact on profits. Chen and Pan (2012) examined the credit risk efficiency of 34
Their study used financial ratio to assess the credit risk and was analyzed
using Data Envelopment Analysis (DEA). The credit risk parameters were credit
risk technical efficiency (CR-TE), credit risk allocative efficiency (CR-AE), and credit
risk cost efficiency (CR-CE). The results indicated that only one bank is efficient in
all types of efficiencies over the evaluated periods. Overall, the DEA results show
relatively low average efficiency levels in CR-TE, CR-AE and CR-CE in 2008.
52
Felix and Claudine (2008) investigated the relationship between bank
performance and credit risk management. It could be inferred from their findings
that return on equity (ROE) and return on assets (ROA) both measuring
and Ariff (2007) examined the key determinants of credit risk of commercial
economies.
The study found that regulation is important for banking systems that offer
potential credit risk. The study further highlighted that credit risk in emerging
Al-Khouri (2011) assessed the impact of bank’s specific risk characteristics, and
operating in 6 of the Gulf Cooperation Council (GCC) countries over the period
1998-2008. Using fixed effect regression analysis, results showed that credit risk,
liquidity risk and capital risk are the major factors that affect bank performance
when profitability is measured by return on assets while the only risk that affects
53
profitability when measured by return on equity is liquidity risk. Ben-Naceur and
margin and profitability in Middle East and North Africa (MENA) countries from
1989-2005 found that bank capitalization and credit risk have positive and
significant impact on banks’ net interest margin, cost efficiency and profitability.
Ahmed, Takeda and Shawn (1998) in their study found that loan loss
performance adversely. A bank exists not only to accept deposits but also to grant
credit facilities, therefore inevitably exposed to credit risk. Credit risk is by far the
most significant risk faced by banks and the success of their business depends on
than any other risks (Gieseche, 2004). According to Chen and Pan (2012), credit
risk is the degree of value fluctuations in debt instruments and derivatives due to
inability of credit customers to pay what is owed in full and on time. Credit risk is
54
debt obligations on due date or at maturity. This risk interchangeably called
managed. Credit risk management maximizes bank’s risk adjusted rate of return
profitability (Kargi, 2011). Demirguc-Kunt and Huzinga (1999) opined that credit
risk management is in two-fold which includes, the realization that after losses
have occurred, the losses becomes unbearable and the developments in the field
inappropriate laws, low capital and liquidity levels, direct lending, massive
central bank (Kithinji, 2010).An increase in bank credit risk gradually leads to
Credit risk may increase if the bank lends to borrowers it does not have adequate
knowledge about. The Nigerian banking industry has been strained by the
deteriorating quality of its credit assets as a result of the significant dip in equity
55
market indices, global oil prices and sudden depreciation of the naira against
global currencies (BGL Banking Report, 2010).The poor quality of the banks’ loan
assets hindered banks to extend more credit to the domestic economy, thereby
performing loans and significant increase in credit risk during financial and
banking crises, which resulted in the closing down of several banks in Indonesia
and Thailand. The aim of this paper is to assess the impact of credit risk on the
affects banks’ profitability using a robust sample and the findings would serve as
the basis to provide policy measures to the various stakeholders on how to tackle
the effect of credit risk in order to enhance the quality of banks’ risk assets. A
56
total of twenty commercial banks operate presently in Nigeria, out of which
The banks in no particular order include First Bank Plc., United Bank
for Africa Plc., Guaranty Trust Bank Plc., Zenith Bank Plc., andAccess Bank Plc. The
basis for the selection rests on the fact that these banks have been rated as the
topmost five Nigerian banks by Fitch rating and Bankers’ magazine as at January
2012 and they account for over fifty percent of deposit liabilities in the Nigerian
banking sector.
every organisation (Shimpi, 2001). Successful firms manage risk effectively, while
those that do not suffer. Risk has no universal definition; hence, variability of
definitions risk varies; risk has two dimensions or components: uncertainty and
The recent global events (from the global financial crisis to the
57
fluctuations in energy prices) have demonstrated that uncertainty permeates
firms’ operations. Likewise, financial failures observed during global financial crisis
presence of risk and uncertainty in firms’ operations; uncertainty and risk have
not been effectively managed by many firms’ in Nigeria. Performance and risk are
managing risks, firms’ can improve the predictability of their results. ERM can
earn firms’ better ratings and allows them to take advantage of lower costs of
capital.
new focus and eminence. Successful firms’ are able and willing to effectively
associated with business. Business enterprises have always practice some forms
management is, therefore, not so new because risk management techniques like:
risk reduction through safety; quality control and hazard education; alternative
risk financing; and insurance, including self-insurance and captive insurance, have
58
traditional approaches to risk management, as risk management is rarely
individual risk are categorised and managed separately (Wolf, 2008; Hoyt and
2008; Hoyt and Liebenberg, 2011). ERM engages risks across a variety of levels in
However, in the literature, ERM has similar meaning with Enterprise Risk
Risk Management (BRM) (D’Arcy, 2001; Liebenberg and Hoyt, 2003; Kleffner et
al., 2003; Gupta, 2004; Hoyt and Liebenberg, 2006; Manab et al., 2007; and Yazid
et al., 2009). Risk management is not a process for avoiding risks. Risk
management does not eliminate risks, but manages risks associated with firms’
59
operations, thereby maximises opportunities and minimises threats. Several
processes and frameworks have been developed in recent years to promote ERM
analysis; risk identification; risk analysis; risk evaluation; risk Firms’ focus varies,
as they are subject to different types of risks. Similarly, the degree of risk
culture and risk appetite. The fundamental difference is that corporate risk
a firm depends upon ERM (Jorion, 2001; 2009). ERM can align with the business
failures (Gupta, 2011). Likewise, ERM reduces earning volatility, maximises value
for shareholders, and promotes job security and financial security in the
60
2.15 Why Business Enterprises Should Manage Risks?
Evolution of several risks from events around the world. It is necessary that firms’
should effectively manage these risks in order to survive in the global dynamic
business environment;
People are more aware of the level of service to expect, and the recourse
People are now more likely to sue firms for damages. Taking the steps to
Courts are often sympathetic to injured claimants and give them the
benefit of the doubt. Thus, organisations are held to very high standards of
care;
policy limits to take care of damages and liability towards customers and
Organisations are vicariously liable, i.e. being held liable for the actions of
Coşkun, 2012).
61
2.16 Benefits of ERM to Business Enterprises
losses. An ERM practice does not eliminate risks, but minimise risks. However,
include:
improvement;
legislation;
circumstances;
62
Enhancing competitive advantage through improved decision support and
information;
and
and optimise achievement of objectives (Pearce and Robinson, 2000; Hillson and
Murray-Webster, 2004; Gray and Larson, 2006; Rejda, 2011). Basically, managing
a business successful entails minimising bad risks and taking advantage of good
hence, the best managed business may still experience losses due to unaccounted
some unmitigated risks are: JPMorgan, Merrill Lynch and MF Global. The financial
63
indices to help manage overall exposure to markets. The trades ended up costing
JPMorgan nearly $6 billion and resulted in a severe hit to its public reputation.
The
backlash was so severe that the company’s chief information officer left the
company (Lundgren, 2012). Similarly, in 2007 and 2008 Merrill Lynch lost
approximately $30 billion on the back of soured mortgage investments due to risk
addition, In 2009 Bank of America Chief Officer was forced to step down because
bonds (spurred) credit-rating agencies to slash its rating (Lundgren, 2012). This
further emphases the importance of ERM, and firms’ need to engage tools at their
by repeated business and project failures. Business enterprises in Nigeria are not
64
ERM addresses risk across a variety of levels in the organisation, including
strategy and tactics, covering both opportunities and threats (Hillson, 2006).
However, the best risk management framework does not protect firms from
consequences of risk (Landier et al., 2009; Bozek and Tworek, 2011). The growing
The recent tumult in credits and financial markets has drawn attention to the risk
management function. The number, type, and extent of both financial and non-
management has failed to play its roles in the period that led to the current crisis
(Missal and Richman, 2008; Landier et al., 2009; Golub and Crum, 2010). Hillson
and Murray-Webster (2004:1) argue that the most significant critical success
large losses will not occur (Kimball, 2000; Stulz, 2008; Hubbard, 2009; Jorion,
JPMorgan, Merrill Lynch and MF Global) incurred large losses during the credit
and financial crises. Can we then conclude that the firms risk management system
was flawed? Matei et al. (2012) assert that companies fail due to unexpected
huge dimension of losses which exceed the socially acceptable hurdle for
65
insolvency); model errors (i.e. misestimating of outcomes distribution due to
errors occurred in risk measurement); and risk ignorance (i.e. firms’ ability of
managing their equity capital and measure their exposures is directly linked to
system can fail for more subtle and indirect reasons. He identifies three major
reasons why risk management fails: agency risk; shift or changes in the form or
risk; and incremental failure (Kimball, 2000). Firstly, according to him, perhaps the
best known reason for failure of risk management system is agency risk.
manage risks (Kimball, 2000). Secondly, there is tendency for risk to shift or
change form. While a firm may mitigate its risk by hedging or purchasing
insurance, these actions do not reduce systematic risk in the economy. Systematic
associated with the overall market or the economy. Such risks are outside the
control of the firms operating in the market or the economy. Thus, hedging or
purchasing insurance does not really eliminate risk, but simply transforms the
nature of the risk (Kimball, 2000). Thirdly, there is tendency for risk management
66
The incremental failure is often caused by a long incubator period arising
incremental failure can be avoided through regular review of risk exposures and
the risk management framework (Grabowski and Roberts, 1997; Kimball, 2000;
Whilst examining lessons from credit crisis, Jorion (2009:5) classifies risks
measurement system, where all the risks are perfectly measured (Jorion, 2009:6).
This implies that the risk manager adequately identifies and measures all the firm
risk factors and exposures. Second, the ‘‘known unknowns’’ categories of risk are
the numerous blind spots, broadly categorised as model risk (Jorion, 2009:6).
Model risk can arise in three major ways, where: (1) the risk manager could have
ignored important risk factors; (2) the distribution of risk factors could be
measured inaccurately; and (3) the mapping process, which consists of replacing
positions with exposures on the risk factor, could be incorrect (Jorion, 2009).
Third, ‘‘unknown unknowns’’ are the categories of risks or events that are
totally outside the scope of most scenarios; thus constitute different levels of
67
uncertainty (Jorion, 2009:6). In essence, the unknown unknowns are highly
volatile risks, such as regulatory risks or structural risks, which affect the entire
industry. Likewise, Hubbard (2009) states that when risk management has failed,
this implies that one of the following ten general causes occurred:
(6) institutional factors due to unnecessary isolation of risk analysts from each
(8) except for certain quantitative methods in certain industries, the effectiveness
of risk management is almost never measured; (9) some parts that have been
measured do not work; and (10) some parts that do work are not used. Similarly,
emphasises that two types of mistakes can be made in measuring risk: known
risks can be mismeasured; and some risks can be ignored, either because they are
unknown or viewed as not material. Moreover, ignored risks can take three
forms, which have different implications for a firm. First, a firm may ignore a risk
68
even though that risk is known; second, somebody in the firm may know about a
risk but fail to disclose such risk, thus the risk is not captured by the firm’s risk
models; and third, there is a realization of a truly unknown risk (Stulz, 2008). Once
risks have been identified and measured, they should be communicated to the
firm’s managers.
risks within risk management itself. Consequently, risk management failure can be
Failure to take risks into account, i.e. mismeasurement due to ignored risk;
therefore relevant to state that the causes of risk management failure can be
69
Operational Failure
what is and what is not a part of the framework, what to be done, those
responsible for actions, and the manner it should be done. Operational failures
developed for use in the firm. Moreover, an effective and efficient modus
70
documented, executed, and reviewed regularly. Finally, risk management
exposures.
2000; Hillson and Murray-Webster, 2004; Gray and Larson, 2006; Rejda, 2011).
disagreements about the best way of managing risk (Finucane et al., 2000; Coyle,
2002; Slovic and Weber, 2002; Weber et al., 2002). Consequently, operators
failure can be influenced by three basic, individual and corporate, factors: risk
attitude, risk culture, and risk appetite. One of the reasons responsible for the
hold towards the perception of threats and opportunities (Hillson and Murray-
71
(Hillson and Murray-Webster, 2007). Risk attitude to a particular situation vary
perspective on taking risks in achieving the corporate objective (Coyle, 2002). Risk
culture also affects how humans perceive risks, as it serves as interpretive filters
which influences how human understand and describe the world (Arnoldi, 2009).
Culture is a set of values and meanings which shape our perception of what
constitute the biggest potential dangers; and it forms the basis for our reasoning
Risk culture entails the prevalent attitudes and beliefs of organizations’ staff;
i.e. the shared beliefs, values and knowledge of a group about risk (Levy et al.,
2010; Hindson, 2011; Yates, 2011). Similarly, risk appetite is governed by how risk
operators (managers) must develop and articulate good corporate risk attitude,
This is necessary as good risk attitude, strong risk culture and clearer risk
appetite play critical role in determining a firm’s health and performance (Levy et
72
Summary
every business and the commercial banks are not left out. Empirical studies were
CHAPTER THREE
factor in bank?
Whether the risk management techniques put in place have curbed the
banks in Nigeria. However, first bank holdings was taken as the sample to be used
being the oldest and the biggest bank and an investment firm.
73
3.2 SOURCES OF DATA
Data used in this study are mainly from primary and secondary source
respectively. Each of these sources was adopted where the information being
sought for was adequately met sources. The major source of data used for this
study was primary source, though supported with secondary source. The data
were sought through the use of questionnaire served on 55 workers and investors
of first bank holdings. Only 50 were received from the served respondents and
journals and newspapers. These sources have been immense help to the research
The data collected through the questionnaire were analysed through the
uses of simple percentages. The hypothesis of the study was tested with the use
of chi –square test method using the significance level of 5%. Analysis of variance
statistical techniques (ANOVA) was also used to test the hypothesis formulated.
74
3.4 ADMINISTRATION OF THE DATA COLLECTION INSTRUMENT
transit. He also tenders the research by hand to avoid being unduly influenced by
3.5 LIMITATION
Time, as in all human endeavours placed the most severe limitation on the
collection of data. Hardly is there any human endeavour without its dose of
challenging.
progress of the research; however, the outcome of the research was not
hindered.
Summary
This research focused on the research design, the collection instrument and
the data analysis. This research will use chi-square as the method of data analysis
75
CHAPTER FOUR
4.1 INTRODUCTION
This chapter deals with data presentation, analysis, testing of hypothesis and
The data presented in this chapter for analysed are those collected from
The data collected through the questionnaire were analysed through the use
if simple percentages. The hypothesis of the study was tested with the use chi-
square test (x2) method using the significance level of 5%. Analysis of variance
statistical technique (ANOVA) was also used to test the hypothesis formulated.
76
4.2 ANALYSIS OF DATA
Total 50 100
From the table above, 20 respondents ranked credit risk as the major risk
reputation risk having 28% and 24% of the respondents respectively. The interest
rate risk and liquidity risk have low effect on the banks because banks benefit
77
more during high interest rate regime and may decide to reduce loan and
advances during low liquidity level. Hence, the percentages of respondents who
Table 1.2: Whether Fraud and forgeries contribute to risk exposures in banks.
SD 03 6.0 6.00
D 11 22.0 28.0
I 07 14.0 42.0
A 17 34.0 76.0
SA 12 24.0 100.0
TOTAL 50 100
The information above shows that 24% of the respondents strongly agree
that fraud and forgeries contribute to risk exposures in the banking industry while
34% also backed the preposition. Only 22% and 6% of the respondents disagreed
and strongly disagreed with the notion respectively and 14% of the respondents
were neutral. Hence, we can conclude that fraud and forgeries contribute to risk
78
Table 4.2: Whether attitude of borrowers towards loan repayment constitute a
SD 0 0 0
D 13 26.0 26.0
I 06 12.0 38.0
A 19 38.0 76.0
SA 12 24.0 100.0
TOTAL 50 100
The table above revealed that 24% of the respondents strongly agreed with
risk factor in the banks and 38% of the respondents disagreed with the statement
79
Response Frequency Percentage Cum. Percentage
TOTAL 50 100
Based on the exposition above, 44% of the respondents chose risk avoidance
method, 14% chose risk retention method and 34% chose loss prevention method
as the various methods used in hedging against risk in the bank. Only 4% of the
respondents chose loss reduction method for hedging against risk. Therefore, risk
avoidance method is the most popular method used in hedging against risk in the
Table 4.5: Whether the risk management techniques put in place have curbed the
80
Effectively 17 34.0 97.90
Total 48 96.0
TOTAL 50 100
The above revealed how effectively the various risk management techniques
used by the bank have been able to curb the various operational risks confronting
the bank. 60% chose very effectively, 34% chose effectively and only 2% chose
ineffectively. This shows that the various risk management techniques put in
place by the management of first bank have been helping to curb the operational
The hypothesis tested in the study as stated below was tested using the chi-
Ho: Risk management techniques put in place have not been able to curb the
H1: Risk management techniques put in place have been able to curb the various
81
Table 4.5 replicated: Whether the risk management techniques put in place have
TOTAL 48
TEST STATISTIC: whether the risk management techniques put in place have
SIGNIFICANCE: 00
Decision rule
82
Where the computed value of chi-square (x2) is less than the tabulated value
at 5% level of significance, we accept the null hypothesis (Ho) while we reject the
alternative (H1) and vice versa. From the calculation above through the use of
statistical packages for social science (SPSS), the calculated chi-square ( ) value of
reject the null hypothesis and conclude that risk management techniques put in
place have been able to curb the various operational risks in the bank.
ANOVA TABLE
square square
groups
groups
TOTAL 13.479 47
Summary
83
This chapter focused on the data presentation, and the data analysis; this
showed the data collected from questionnaire and the analysis of the data
collected through the use of the chi-square and the ANOVA table. The data
concluded that risk management techniques put in place to curb operational risks
84
CHAPTER FIVE
improperly assessed and prioritized, time can be wasted in dealing with it. And
also spending too much time assessing and unlikely risks can divert resources that
could be used more profitably. It is important to know that prioritizing too highly
the risk management process and could keep banks form ever completing a
project or even getting started. In this case, banks should be careful in their risk
management.
The former CBN Governor started by positioning the Nigerian banks into
entering the global financial market and it is important that certain domestic
From the finding of this research work, it can be deduced that fraud and forgeries
85
in banks constitute a risk factor to bank’s performance and is therefore playing an
It was also discovered that among the various types of risk confronting
banks’ performance, operations risk and credit risk are the commonest. These
risks revolve around the activities of the management and the workers in the
banking industry.
However, the study showed that some risk management techniques put in
place have been able to check or curb the various operational risks in the bank.
Nigeria banking industry unlike few years ago which can be called liquidation
period in the banking system, though the management of various banks have not
risen to the task of avoiding totally the avoidable risks inherent in the system.
5.2 RECOMMENDATION
recommended that apart from the operational risks as a result of human error or
inefficiency in the banking hall, there are still other types of risk that should be
paid attention to. The one that stood out is the credit risk which is still having
86
Nigerian government should strengthen the legal frame work for the
Every bank should update its infrastructure so as to curb the system risk
confronting the Nigeria banks. This would also prevent system failure.
smooth operations of the banks. This comprises regular power supply and safe
5.3 CONCLUSION
The study have been able state out to get in-depth analysis on risk
some point. If the recommended solutions are properly used, risk in the industry
87
Also, the central bank together with the government and all financial
organization should also strive to make the banking industry a better place for
possible investors.
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Colquitt, J. (2007). Credit Risk Management: How to Avoid Lending Disasters &
Crouhy, M.; Galai, D. & Mark,. (2006). The Essentials of Risk Management.
McGraw-Hill. USA.
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Cumming, C., and Mirtle, B. (2001). The challenges of risk management in
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King, R. G. & Levine, R. (1993). Finance and Growth: Schumpeter Might be Right,
Miccolis, J., & Shaw, S. (2000). Enterprise risk management: An analytic approach,
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Miller, K.D. (1992). A framework for integrated risk management in international
Nocco, B.W., and Stulz, R.M. (2006). Enterprise risk management: Theory and
Tandelilin, E., Kaaro, H., & Mahadwartha, P.A., Supriyatna, (2007). Corporate
The Obasanjo Economic Reforms Banking Sector (2005). Abuja Federal Ministry of
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Donwa, P., & Garuba, A. O. (2011). Prevailing global challenges and the
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Doherty, N. A. (2000). Integrated risk management: Techniques and strategies for
Fadun, O. S. (2013). Risk management and risk management failure: Lessons for
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Gupta, S., Lehmann, D. R., & Stuart, J. A. (2004). Valuing customers. Journal of
Hoyt, R. E., & Liebenberg, A. P. (2006). The value of enterprise risk management:
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93
APPENDIX A
University of Abuja,
P.M.B 114,
F.C.T
Abuja,
Dear Sir/Madam,
Abuja am a final year student and presently carrying out a research project on the
“empirical studies on risk management for banks and investors” with reference to
your institution.
the questionnaire is surely for academic purpose and shall be treated with utmost
confidence.
94
Thanks for your co-operation
Yours faithfully,
Omiwale Tunde
APPENDIX B
Dear Respondent,
This questionnaire is designed to collect data from the officials and investors of
first bank holdings that will help the researcher about “the empirical studies on
risk management on investors and banks. Please help the researcher by giving
anticipated cooperation.
SECTION A: BACKGROUND
Widow/Widower
6-10 years
95
11-15 years
16-20years
disagree ________
Indifferent ______
Agree _______
96
3. Does the attitude of borrowers towards loan repayment constitute a risk
disagree ________
Indifferent ______
Agree _______
Indifferent ___________
5. Has the risk management techniques put in place have curbed the
Effectively ________
ineffectively ________
97
Total __________
Missing system_________
98
99