TUGAS BAHASA INGGRIS

SYAHARUUDDIN (201922059)
NURSE AND PATIENT THERAPEUTIC COMMUNICATION
DIALOGUE
Phases Preterteraction

At Hospital X in Room Y there was a patient named Odilia Dewidacosta, 21 years old, where
she is currently pursuing tertiary education at a private university in the Z area, where she was
accompanied by her mother, Rika, where Odilia was undergoing Accident wound care, there he
was treated by Ns.Risty

Phases Preterteraction

Morning at 7:30 …

Nurse : “Good morning ..." (smiling)

Family : “Ya good morning ms .." (smile)

Nurse : “Excuse me, mother ... what is this mother, the family of the patient on behalf of Ms.
Dodilia Dewidacosta" ...

Family : “Yeah right, I'm the mother of Ms. Dewi Dewi dacosta"

Nurse : “ emmm well, if that's the case, I'll check on Ms. Odilia, the goddess Dacosta,

before did Ms.odilia dewi dacosta often complained about something in the mother ....?

Family : “As long as I am here my child does not me complaining about something in me, maybe
more clearly you can immediately check the condition of my child.

Nurse : “Ohh, it's okay if you will check on the child's condition right away mother now.

Family : “Ya please”

Nurse : Excuse me “good morning ms ..”(smiling)

Patient : “Yes good morning ms ..”(smiling)

Nurse : “Introduce ms my name is Risty Dian Puspita, I am a student from STIKES dr.
Soebandi, starting this morning I will treat you from 7:00 to 14:00 noon.If I may know whose
name ms? And what is the pleasure of being called, ms?”
Patient : “Yes, nice to know you too, my name is Odilia Dewi Dewi Dosta, you can call me
with call Ms.Odel.”

Nurse : Good Ms.Odel, how is ms odel now? What is Ms.Odel feel? “

Patient: "Since yesterday's accident my knee was still a bit painful, ms." (Touching the knee and
pondering)

Nurse: "Mm .." (nodding his head) "Yes, Ms.Odel is indeed the effect of the wound which
natural Ms.odel, because in Ms.Odel wound inflammation response occurs.

Patients: "Is that dangerous, ms?" (A little worried)

Nurse: "No Ms.Odel, inflammation is genets that are beneficial and are the body's defenses that
work to neutralize and destroy injury agents in preparation for wound healing. So you don't need
to do that worry. "(explaining)

Patient: "Ohhh .. so." (Little relief)

Nurse: "Yes Ms.odel, let me excuse me first, please Ms.Odel rest come back, I will come again
at around 8:00 noon to perform wound care, replace the bandage that covers your wound with a
new one, not long odel for about 5 minutes and we do it here, do you Ms.Odel willing?

Patient: "Yes Ms." (Nodding head)

Nurse: "Ms. Odel just calm down, secrecy about what Ms. Odel experienced also remains me
keep,"

Patient: “Yes ms, thank you” (feel relieved)

Nurse: "If you need my help, please call me, good morning." (Smiling)

Patient: "Yes, good morning." (Smile)

Family: (Entering approach patient envy) "asks about his child's condition”

Phases Work

Not long after the nurse approached the patient back.

Nurse: "Good morning?" (Smile) Ms Odel

Patient: "Morning, ms." (Smile)

Nurse: "Ms.Odel, according to the agreement agreed upon now I will take wound care, are you
willing?
Patient: "Yes, I'm willing, ms”

Nurse: "Alright, I will prepare the tool first.

When the nurse performs wound care suddenly the patient arrived screaming in pain "while the
nurse opens the Patient's wound dressing

Patient : “adooooohhh…….it hurts (with a grimace in pain)

Family : “suddenly entered in anger to the nurse to work with heart”

Nurse: “continue working while explaining to the family and patient (with calm and patient)

Phases Termination

Nurse: "Ms. Odel, I have finished taking action wound care, guarded yes, Ms. Odel's health,
hopefully get better soon. "(smile)

Patient: "Yes, thank you ms" (smile)

Nurse: "You’re welcome, good morning, see you later! "

Don't forget to take care of the medical supplies and wash hands…

Nurse: “Explain to the family” (with good interactions)

Family: “Accept the nurse's explanation.”

Nurse: “Either my mother will excuse me to return to the nurse's office and later if you need
help, you can directly contact I'm in the nurse's room over there”(while pointing towards the
nurse's room)

Family: “Yes Ms” (smile)