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Project Company Assignment - Business Plan
Project Company Assignment - Business Plan
The Competition
The rental clothing market is already well established with large companies like H&M, Zara
and Zalando offering rental clothing services. We, therefore, set ourselves apart through the company’s
main competitive advantages, which include a robust network of apparel merchants, environmental
consciousness, a high degree of customisation of the box and unlike most competitors we provide
vintage and new clothing pieces.
We plan to engage in extensive targeted social media marketing to reach a broad potential customer
base.
Industry analysis:
The e-commerce fashion industry has been estimated to have an average annual growth rate of
13.5% (Statista Research Department, 2022). Moreover, it is predicted to reach a value of $672.71
billion by 2023 (The Business Research Company, 2021). The industry has been growing due to
several factors such as an increase in disposable income and the ability of more and more consumers
to access shops online (Orendorff & Dopson, 2019).
The whole fashion industry has been experiencing a shift as customers become more aware of
the environmental impacts of the fashion industry and started demanding more sustainable options.
This megatrend majorly impacted the second-hand clothing market and rental clothing market. The
second-hand clothing market is predicted to grow 127% as shown in Figure 2, within the next five
years hitting the valuation of $77 billion. (ThredUP, 2022). The online rental clothing market, with
North and South America and Europe holding the majority of the market, (Inside Fashion’s Rental
Market, 2021) is predicted to have a growth rate of 25.96% (Technavio, 2022). A lot of the growth
will be happening in the Asia-Pacific region (Technavio, 2022) but the US and UK markets are also
predicted to grow exponentially(Inside Fashion’s Rental Market, 2021).
Figure 2.
Mission:
'Choose your style and the item will be picked and delivered to your doorstep.' People often
reveal their identities through fashion items. In the rapidly changing fashion industry, our mission is to
bring convenience to people who have difficulty shopping offline due to their circumstances, or people
who want to try various styles of items that suit their taste.
Vision:
'Style to your door' leads to serving fashion items by random picking based on an algorithm.
Through the website and smartphone app, customers can choose categories of what they want from
cheap and reasonable prices to high-quality and high-end fashion stuff. The 'style quiz' and the
subscription create an opportunity for people can try various types of styles at once.
Market analysis:
The clothing rental market is mostly segmented by demographic factors such as gender, age
and economic class system. The most prominent share is held by the women segment (Mordor
Intelligence, 2019). Moreover, the market can be segmented by the types of clothing rented for
example casual wear, sportswear and formal wear, in the market, the customers tend to purchase casual
wear and maintain large amounts of everyday clothes while only purchasing formal wear infrequently
(Mordor Intelligence, 2019). Therefore, the market can be segmented by the types of apparel that are
rented, with the rental of formal wear holding a large share. Lastly, the market can be divided into
geographical areas, with the North American market experiencing a lot of growth at the moment
(Mordor Intelligence, 2019). The geographical region of the end-users can impact consumers' rental
behaviour.
Some barriers to entry in the market are presented below:
Barriers to entry:
1. High initial investment in inventory, storage, cleaning services etc.
2. Access to suppliers- the assortment owned is very important in clothing rental so obtaining
good suppliers is essential.
3. Moderate switching costs for customers after becoming a part of one rental platform
customers may be reluctant to switch to a different one.
The market for online clothing rentals was valued at US$ 1,215 million in 2021 and is
projected to increase at an average yearly growth rate of 10.6 per cent from 2022 to 2027 to reach US$
2,247 million by 2026 (Ltd, M. D. F, 2022). By the end of 2027, the global online clothing rental
market is anticipated to generate revenues of roughly US$ 2,143.8 million, expanding at a CAGR of
10.2 per cent (Thomas, 2021). Given that companies like Rent the Runway have a market share of
around 5% in the global online rental market, we have calculated that Style to Your door can expect to
capture a market share of 1.5%.
Competitor
Our company Competitor 1 Competitor 2 Competitor 3
Analysis
Employees 5 205 10 99
Our mission is to
bring convenience We're Nuuly.
to people who have We're a curated
Mission difficulty shopping Litchy help you destination for
offline due to their save time, money anyone who loves
own circumstances, Your style expert, and space in your fashion and is
or people who want personal advice, closet, but above exploring how to
to try various styles and trusted all, light up festive wear, buy and sell
of items that suit convenience of moments with it in ways that are
their taste. Zalando incredible items. gentler on the
planet—and their
bank accounts.
Clothing
Services Rental clothing Style advice Rental clothing subscription
website service website service
big selection of
ecologically clothes, excellent sustainable,
sustainable, having distribution promotes circular
excellent services, economy, unique
Strengths relationships with available in 6 selection of event
suppliers, and countries, large wear offers new as well
providing the customer base as vintage options,
chance to test the due to Zalando multiple lifestyle
marketability of categories, option
clothing to purchase
selection of
existence of rival clothes only from
companies that Zalando, no unlimited
offer comparable employees have return option,
Weaknesses services, a reliance to call customers only for women, limited to 6 items
on suppliers, and a individually, purely focused on per box, spans
need for ongoing doesn’t include event wear, small high customer
technological vintage/ used target market, high acqusition and
upkeep clothing dry cleaning costs, shipping costs
The total estimated fixed costs per year is $361570 which can be found in table1. The
break-even point for Style to Your Door is, therefore; $361570 / (€120 - €28.80) = 3964.58
The number means that we will have to sell 3965 subscriptions in a year to break even at the current
average selling price of $120 per unit. Based on a 52-week year, the amount to the sale of 77
subscriptions per week is on average. Once more than 77 subscriptions are purchased per week on
average, Style to Your Door will start to make a profit.
Marketing plan:
Style to your door will concentrate on developing a clientele consisting primarily of
fashion-forward and time constraint women and men. Our service specialises in the concept of
customised clothing boxes which save time and hassle when selecting clothes for various occasions.
Hereby the main point of differentiation is the customization aspect that will set the company apart
from rivals. The boxes range from 50€ for the basic box to 200€ for the VIP box. Customers will get
charged monthly and can unsubscribe from the service at any given time. Making the service
accessible to a broad range of people with different budgets without the need for a minimum
subscription time. Our service is easily accessible through our website and app where the box will
conveniently be shipped to their home. New customers will get a 20% discount on their first box and
can get another 10% discount by referring a friend. The target audience will be reached through
advertisements on various social media platforms such as Instagram and Tiktok to directly target a
broad amount of customers.
Note. An example of what the style quiz will look like on the website
The website and app will be developed in a similar colour scheme to create a brand identity
and condition the users to associate the colours with Style to Your Door.
The approval of the final version of the website, which is our only sales channel, is planned
for the end of August. Currently, the website provides a good overview of how everything will look
stylistically and some basic mechanisms behind the website. The link to the website mockup:
https://tsuruokamomoka.wixsite.com/styletoyourdoor.
After having taken the quiz and picking out clothes to their liking, the contents of the box are
final and ready to be packed and shipped. The box will be neatly folded and put in a carton box. The
carton box will be filled by one of the pickers in the fulfilment centre. During the packing process, the
clothes are misted with Style to Your Door’s signature scent and after being put in the box, the clothes
are topped by a piece of tissue paper. Both are meant to give the customers a sense of luxury.
Operations Plan:
Development Phase:
To be able to start our business, several departments need to be set up and processes put into
place. This can be divided into our office on the one hand, and the shipping department, which we will
outsource, on the other hand. Before being able to house our staff, we ought to find a suitable office
location preferably close to Amsterdam. At our office, the team working on curating our selection of
clothes and responsible for feeding the algorithm will be housed. It all starts with the team of stylists
building our stock filled with clothes and accessories from previous collections. These clothes will
have to be stocked in our external warehouse as we don’t want to put money towards building and
setting up our warehouse as a startup. Once input has been delivered, the data analysts will combine
the stylists’ knowledge with their expertise and create a self-enforcing algorithm. One of the risks is
letting the stylists and data analysts go once the business has been built and the operation is running,
hence we want to keep a (smaller) team that makes sure the algorithm is being fed with on-trend
pieces as well as reinforcing the algorithm based on customers’ buying habits.
We want to join Fashion Group International inc. to stay visible and connected to the fashion
industry’s bigger players to make sure we have the right partners whose clothes we stock our
warehouse with. We would like to start with an amount of 20 vendors to collaborate with. Some in
different industries like sports apparel, accessories, party wear and day-to-day clothes.
Once the algorithm has been fully set up, the boxes are ready to be filled. As mentioned, the
stock is put away in an external warehouse that we’re partnering with. The orders that have been
made, will be put forward to them as they’re responsible for packaging and shipping as well. As
previously stated, the boxes will be filled with the chosen items as well as topped with a piece of paper
and sprayed with perfume. To make sure the boxes are filled with what the customer orders, we
manage a four-eyes principle in which the packed clothes are compared with the shipping note by
employees with poor job prospects (distance to the labour market). All to limit the number of mistakes
as much as possible. Once the sales increase and revenues grow, we’re planning on building our
warehouse which has an automatic system with a low error rate.
We desire the external warehouse to have the employees working in a 2-shift system. This will
minimise extra labour costs. If the amount of orders coming in becomes too big to be handled during
these hours, we want to have the option to scale to a 3-shift or even 5-shift system. This will all be
written down in the contract agreed upon by our partner. The raw materials like the boxes, perfume
and pieces of tissue paper needed in the packaging process, will be bought by STYD at a supplier to
stay as independent as possible from our shipping partner in case of having to switch partners due to
quality or capacity problems. They will ship the raw materials directly to our shipping partner instead
of using intermediaries.
Before packing and shipping the boxes, we plan to test the process and feasibility by making
50 boxes. These boxes will be shipped to individuals out of a consumer test panel. They will have to
answer basic questions about the content, shipping, packaging and service as well as send back one or
more products to test the return process. After having completed the test phase, operations will start on
an on-order basis.
First, we present the organizational structure with the role of the management of the founder.
After depicting the structure, ownership structure and founders’ salaries will be mentioned.
Organization, Management and Ownership
The company's internal structure is as follows: Product management, R&D, Sales and
marketing, Data management and Operations. Core to 'Style to your door' activities is our R&D
department which has to find and manage retail partners and offer online platform services. The data
management part is responsible to supervise customers' information and conducting customer analysis.
Each founder is directly responsible for one of the functional units. In the following, we
describe the founder's role for each department as well as the function of the ownership structure.
R&D [Founder 2]
The R&D department deals with research and development whole business such as App and
website development and maintenance. Website management is performed by the Sales and Marketing
Department together. Other important responsibilities include finding retail partners and managing the
relationship with suppliers. Managing suppliers is one of the most responsible work because it is the
primary task of our business.
The leader of the R&D unit is [Founder 2] who holds a Business Administration degree with
entrepreneurship specialization. [Founder 2] is an expert in managing and planning the business tasks
of our company. [Founder 2] join as a full-time worker in May 2022.
Operations [Founder 5]
The operation department covers all operation activities including financial tasks. The main
tasks of these units are accounting, financial analysis and inventory checks as well as physical
operation. This department also has responsibility for Human Resources.
Operations units are led by [Founder 5], who studied Finance as a specialization and take
Human resource management as a minor. She joined this company in May 2022 as a full-time worker.
The 'Style to Your Door' company issued 10,000 common shares in its founding. Among
10,000 shares, 8,000 of the shares are distributed to the founders. The rest of the 2,000 shares will be
held in the treasury for future use. Distribution is done appropriately through meetings, and although
everyone has equal responsibility, the meeting is organized by the chief manager [Founder 1].
To motivate founders and improve work efficiency, it was agreed by founders that 40% of the
shares would be issued under vesting conditions. We have set the vesting period at three years, which
means that it will take 3 years for the company's shares to become completely the founder's shares. In
addition, the company evaluate the company's performance and pay the vesting at the same time by
designating quarterly. After the business performance evaluation is conducted every quarter for 3 years
if the target performance is reached, a total of 1/36th (2.78%) of the promised vesting stock will be
given to founders.
When it comes to income, all the founders agreed to work at a full-time salary of €46,000 per
year, which translates to an hourly rate of €25.55. The detailed amount of salary may vary slightly
depending on performance and past efforts. Since the company size is small and it is difficult to hire
other employees with limited initial investment funds, the founders agreed to work with minimal staff
for two years after the start-up and hire employees based on whether the company is growing.
Overall schedule:
Gantt Chart of Style to Your Door
Crowdfunding
https://www.kickstarter.com/projects/1493306840/1641637329?ref=a98kqq&token=3e502bf3
Financial projections:
The section contains the pro forma income statement, balance sheet, and cash flow statement.
A table showing profitability, liquidity, and financial stability ratios is also included below the
projected financial statements. In order to create the pro forma financial statements, we conducted a
thorough analysis of the industry, its development, and the expected economic conditions in the next
two years. In order to break down every expense related to our business, we also examined every
aspect of our operating processes.
Income statements
December 31, 2023 December 31, 2022
Operating expenses
Current assets
Land - -
Current liabilities
Accounts payable 16,400 20,200
Long-term liabilities
Shareholders' equity
Cash Flows
December 31, 2023 December 31, 2022