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Pathology of Work-Rahel Jaeggi
Pathology of Work-Rahel Jaeggi
Pathology of Work-Rahel Jaeggi
Source: Women's Studies Quarterly , Vol. 45, No. 3/4, PRECARIOUS WORK
(FALL/WINTER 2017), pp. 59-76
Published by: The Feminist Press at the City University of New York
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Rahel Jaeggi
WSQ: Women’s Studies Quarterly 45: 3 & 4 (Fall/Winter 2017) © 2017 by Rahel Jaeggi. All rights reserved.
59
tent that this is the case, it explains why it is possible for individuals to
be hurt when their need to identify with their work is blocked. And it is
precisely because we expect to find meaning in our work and attempt to
carve out a nonalienating space within objectively alienating working con-
ditions that we are vulnerable to exploitation (or this at least contributes
to our vulnerability). Work is thus clearly enmeshed in a dense network of
ethical relations, normative expectations, and normatively charged func-
tional conditions, which may or may not be fulfilled. In other words, what
is important is not simply work as such, but the quality and standing of
one’s work—or, in more traditional terms, what is important is not simply
labor without exploitation, but labor without alienation.
Pathologies of Work
dustrial work it was a certain inflexibility (in the Fordist division of labor)
that led to the fragmentation of tasks and the suffering of employees, to-
day’s employees suffer on account of the shifting skill sets demanded by
their work and a corresponding vagueness over whether they meet these
requirements. Here the idea of the “whole person” and the realization of
their potential itself becomes a problem.
But there are not simply two kinds of problems. We have seen that
under the working conditions sketched above, different pathologies
come together in different ways. There is typically a mixture of precar-
iousness, deprivation, material deficiency, and social exclusion, though
not all of these factors have to appear together. There is also, for exam-
ple, a precarious but not materially poor middle class, or a middle class
that is precarious and relatively poor but not necessarily excluded from
that label. And the vulnerability caused by casualization and the threat
of long-term joblessness of course opens the door to exploitation, but it
also goes hand in hand with the painful down-skilling and impoverish-
ment of work and the instrumentalization and self-instrumentalization
of the worker. Thus, when front desk services at the national library lose
their institutional anchoring within the library and employees’ areas of
expertise (and thus the diversity of their work and the authority they ac-
quire through it) come to be circumscribed, this may be directly linked
to the fact that work has been subcontracted through a drive to econ-
omize, so that some shifts are now taken on by employees of outside
agencies, who have no direct contact with the library institution.5 What
the front-desk staff complains about is that there is “nothing for us to do
here anymore” (pers. comm.). In other words, it is no longer possible for
them to act in a way that they feel is important. What keeps them up at
night and causes them to develop psychosomatic symptoms is that the
relations they have developed with library users over many years and
the authority they have thereby gained risks being lost. And when the
cleaning company employee complains that due to the limited hours
they are given per week they cannot even remove the worst dust in the
school classrooms, they also indicate that their expectations concern-
ing the meaning and the (objective, rather than subjective) quality of
the work they do, and their possibility of identifying with it, have been
disappointed.
What this reveals, however, is not only that alienation still exists and is
linked in various ways to other problems, but also that the classical diagno-
What Is Work?
If we are dealing here with pathologies of work as work (and not with the
effects or the material reward that we get out of work), then it would seem
hold or care work, which thus far has not been recognized in society as
work, should be regarded as such.
A more sophisticated and broader version of the economic concept of
work has been offered by Kambartel, who proposed to define work in re-
lation to the exchange of services within society. In societies marked by a
division of labor, we exchange goods and services. For Kambartel, work
can then be defined as an activity performed for others in the context of the
exchange of services within society (1993, 241). In contrast to the simpler
economic criterion of work, this definition offers a normatively more ro-
bust, if more interpretatively challenging, criterion for the determination
of the right relationship between work and nonwork (which is the prob-
lem that Kambartel himself is interested in solving). In a nutshell, from the
fact that something constitutes a functional and integral element of the ex-
change of services in society, Kambartel derives the normative claim that
it should be included in the sphere of paid work (1993, 246 f.). By means
of Kambertel’s criterion, one can then say of certain activities that they are
work if they had previously remained hidden and were performed for oth-
ers in the context of the exchange of services within society—in feminist
discussions, the expression shadow-work has been coined to describe such
activities (Caffentzis and Federici 1994, 144).
Nevertheless, the definition of work as an activity performed for others
in the context of the exchange of services within society is still not suffi-
cient for the diagnosis of pathologies of work. It serves to distinguish work
from nonwork and to bring to light the unfairness of excluding certain
kinds of work—mainly work done by women—from public recognition.
Yet it does not say anything about the quality of work. In order to draw a
normative distinction between work as it should be in order to be good
or nonpathological work, and work as it is in society, we need a concept of
work that is neither essentialist nor conventional and that is able to take
account of the quality of work.
In the following I shall attempt to combine my redescription of the
(new) pathologies of work with a response to this challenge. My solution
will be the following: if we define work in terms of sharing/partaking in
the universal resources of society, this yields criteria for determining the
nature of pathological work and a means of grasping the connection be-
tween different pathologies.
My thesis here is that the meaning of work cannot be adequately ex-
plained as a specific kind of activity nor with respect to its function within
and enjoying on his own account [für sich], thereby earns and produc-
es for the enjoyment of others. This necessity which is inherent in the
interlinked dependence of each on all now appears to each individual
in the form of universal and permanent resources . . . in which, through
his education and skill, he has an opportunity to share; he is thereby
assured of his livelihood, just as the universal resources are maintained
and augmented by the income which he earns through his work. (Hegel
1991, 233; emphasis in original)
society has (e.g., its material resources); yet the term “resources” can also
refer to that which a society is capable of, to what it can do, and thus to the
knowledge and know-how (and their mode of organization) developed by
a society over the course of its history.
In this regard, the idea of the universal resources of society is tied to
what in his Philosophy of History Hegel calls the “legacy” (Erbschaft) of a
society, that in which its historical achievements are contained (1972, 21).
The universal resources of society are also the result of a developmental
process, and in them, the work of previous generations is “stored.” Sharing
in the universal cooperative sphere of work thus also means sharing in this
societal legacy.
But what does Hegel mean by calling these the universal resources of
society? These resources are universal not only because they are the result
of a common effort (on the part of all who are engaged in the cooperative
working process), but also because what is achieved through this effort ex-
presses the universal interest, insofar as the satisfaction of individual needs
also secures the universal well-being. But they are also universal because
the skills concerned both demand and transcend particularity. (Education
consists of working through or working off particularity.) The universal
resources are thus related to a particular form of cooperative activity.
As a description of a social relationship, the expression “participa-
tion in the universal resources of society” draws attention to the fact that
what is in question here is indeed a relationship between (already lib-
erated, independent) individuals and the universal. It is a relationship
(rather than a presupposed unity), and one that has to be actively main-
tained by the individuals involved. By working and contributing their
capacities and skills, the latter must (and can) make themselves part of
the universal sphere; on the other hand, however, this sphere only ex-
ists as the relationship between such (free) individuals. Work is thus not
simply a cooperative relationship; in civil society, it is a cooperative re-
lationship between (emancipated, liberated) free beings that only arises
as an ethical sphere through their cooperation. And this works the other
way around, too; the ethical dimension of work only arises because this
cooperation is free.
Finally, what the individual participates in through their education and
skills is both something that already exists (the sphere that is mediated
through the division of labor) and something that they coproduce and
coconstitute through their participation in it. Their relation to it is then
a relation of appropriation and constitution. One who participates in the
universal sphere also helps to shape it—even where this formative power
is lost or cannot be given full expression due to the role of certain social
(power) structures in the organization of work.
Understanding work as sharing in the universal resources of society is
thus to understand it as sharing in the complex of skills and capacities (in-
cluding a certain mastery over nature) that humanity has acquired over the
course of its history, and in the associated social institutions that both rest
on and make these possible.
There remains much to say about certain parallels with Marx’s notion
of the appropriation of and alienation from one’s “species-being” (Gat-
tungswesen) (Marx 1968, 516 f., my translation). In concluding, however, I
will limit myself to a brief discussion of the different forms of disturbance
of participation in the universal resources of society.
Notes
1. This is increasingly the case even where education and university studies are
concerned, which (though this may not be obvious on beginning a philoso-
phy degree) serve as preparation for entry into the social sphere of work—
and even where this is supposed to be expressly not the case, the relation to
the labor market is still negatively determined by the distance taken from it.
2. Here and below I mainly refer to conversations I have had over years with
people working in various fields. If this is not empirical research, proper, it at
least indicates some of the pressing problems related to work.
3. This stems from personal notes from the talk Heinz Bude gave under the title
of Die Wiederkehr der Gesellschaftstheorie nach ihrer Abdankung at the con-
ference Herbsttagung Politische Theorie und Gesellschaftstheorie – Zwischen Er-
neuerung und Ernüchterung on the 26th of September 2013.
4. One could think here of the various attempts that might be made to enrich
one’s work in the so-called “low-skilled” service sector. Knowing one’s regu-
lar customers, having a sense of when to allow exceptions; taking responsi-
bility for areas outside of one’s own; the cloak room attendant who reserves
certain numbers for regular customers; or the cleaner who, to my great sur-
prise, placed on my desk a copy of a newspaper in which he had seen an arti-
cle about me.
5. To give a brief example here: As an agency employee, one is not invited to
the work outing, and this has certain consequences. One doesn’t find out,
for example, that the librarian at the issue desk plays in a punk band, nor
does one see the department head trying to make a pass at the trainees while
drunk—these are aspects that have an influence on one’s ability to situate
oneself within the institution and on the potential solidarity between em-
ployees, etc.
6. How this interpretation relates to Smith himself will have to remain an open
question here.
Works Cited
Jahoda, Marie, Paul Felix Lazarsfeld, and Hans Zeisel. 1975. Die Arbeitslosen von
Marienthal: Ein soziographischer Versuch über die Wirkungen langandauernder
Arbeitslosigkeit. Berlin: Suhrkamp.
Kambartel, Friedrich. 1993. “Arbeit und Praxis: Zu den begrifflichen und
methodischen Grundlagen einer aktuellen politischen Debatte.” Deutsche
Zeitschrift für Philosophie 41 (2): 239–50.
Marx, Karl. 1991. Das Kapital. Kritik der politischen Ökonomie. Erster Band.
Berlin: Dietz Verlag.
———. 1968. Ökonomisch-philosophische Manuskripte aus dem Jahre 1844. Berlin,
Germany: Dietz Verlag.
Smith, Adam. 2007. An Inquiry into the Nature and Causes of the Wealth of
Nations. Amsterdam: ΜεταLibri.