Professional Documents
Culture Documents
RMSS Prelims Reviewer
RMSS Prelims Reviewer
CONTROLLING OF RISK
Reduce the likelihood of the risk occurring,
reduce the consequence of the risk. Control
risk relevant to hospitality and tourism
includes:
❖ Contracts that penalizes the failure
delivery of service
RISK IDENTIFICATION ❖ ensuring equipment is fully
• Identification of potential risk that may functional
endanger human live and property. ❖ extensive training given i.e. food
Workplace hygiene procedure for food safety, waste management, cleaning and
safety, enterprise standards and legislated sanitizing
requirements that applies to ❖ equipment appropriates for the task
the protection of lives and property. Human ❖ workplace lay-out facilities safe work
life does not mean only the safety of the ❖ providing PPE necessary to avoid
customers but also the management, contact to biological and chemical hazards
business, assets, personnel, stakeholders, ❖ proper information dissemination to
visitors or even public. Any injuries or illness, high risk areas
❖ training in handling work related
or loss of property may pose a threat and
injuries
liabilities.
❖ training for disaster preparedness
RISK ASSESSMENT. ❖ additional security staff or install
Determine possible impacts that is likely to equipment/devices to detect theft and other
improper practices committed by staff or
bring injury, sickness, loss of property, or
even guest
death. It is a broader spectrum inherent to
❖ Regular workplace inspections to
prevent, reduce, or eliminate risk related
identify situations likely to cause/facilitate
consequence. Examine the identified risk loss of property
and use the information as the basis for or stocks.
calculating the risk level. RISK MONITORING
The matrix is commonly used to assist in • To best get results after thorough
determination in which the severity of planning, monitoring the progress and
success of the plan then improve current
consequences is indicated in one axis and
and future management of results,
the likelihood of occurrence are listed on outcomes and impact. Continuous
another side. For instance, strong waves are assessment of programs. Continuous
likely to or expected to occur on resorts monitoring and control keeps the tract of
located in the shoreline of Siargao Island or
the identified risk, residual risk action of reducing the severity and
and new risks. seriousness of a threat.
Reducing the loss and lessening the impact,
in the case of food establishment, the food
TOOLS AND TECHNIQUES borne illnesses and poisoning. Risk sharing
FOR RISK MONITORING and transfer involves third party or other
AND CONTROL organization like insurance company,
partner tour provider, security agencies
• RISK REASSESSMENT
handling safety and security in a concert or
• Risk reviews of the threats and
convention. Risk acceptance is the last
weaknesses, capitalized on the strengths
option when there is nothing you can do to
and positive outcomes
prevent or mitigate a risk, only if the
• Prioritization of identified risk to reduce
potential loss is less than the cost of
the impact to the organization
insuring against the risk.
• RISK AUDITS
• Examine and document the effectiveness
of the risk response planning in controlling WEEK 2
risk and effectiveness of the risk owner HIGH RISK FOOD
• VARIANCE AND TREND ANALYSIS ❖ WHAT IS MEANT OF “HIGH RISK
• Update risk identification and analysis FOOD”?
must be performed. It is where technical ❖ WHAT IS TEMPERATURE
performance is measured, analysis strong DANGER ZONE?
and weak areas that needs great concern. ❖ GIVE EXAMPLES OF HIGH RISK
• RESERVE ANALYSIS FOODS
• Using possible reserves/options and ❖ DISCUSS “FATTOM” WHAT IS 2/4
compared reserves with amount of RULE?
risk remaining at the time and determines
the sufficiency of the reserves. AIRLINE MEALS
• FEEDBACKING AND MEETINGS
Analyze how Airline Meal prep considers
• Risk management can be properly address
FATTOM
after careful considerations on the feeding
and holding regular meetings to address the
weak points and threats identified.
EVALUATE
• Examination concerning the relevance,
effectiveness, efficiency and impact of plan
of activities. Determine the significance of
risk and then decide to accept a specific risk
or take action to prevent or reduce the
impact. Risk evaluation is comparing with
the pre- defined objectives. It requires a
thorough investigation, discovering the
flaws in the implementation allows the
analyze the whole plan systematically.
PROPER
HANDWASHING