BPM

Life Cycle
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 ￮ Step 1: Design

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￮ Most processes include a form
to collect data and a workflow
to process it. Build your form
and identify who will own each
task in the workflow.

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Workflow
The purpose of the workflow is to specify paths that
describe how something goes from being undone to
done, or raw to processed.

Types of Workflow
1. Process Workflow
2. Case Workflow
3. Project Workflow

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Process Workflow
￮ A process workflow happens when the set of tasks is
predictable and repetitive. This means that before an
item begins the workflow, you know exactly what path
it should take.
￮ Business process workflows are set up to handle an
unlimited number of items going through them. An
example is a purchase requisition approval workflow.
As soon as it starts, the workflow is set with few
variations, and you can process any number of items
in a single workflow.
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 Benefits of Workflows

• Eliminating redundant tasks

• Improving efficiency
• Simplifying delegation of tasks
• Reducing processing time
• Giving greater visibility
• Establishing accountability

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 ￮ Step 2: Model

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￮ Represent the process in a
visual layout. Fix details like
deadlines and conditions to
give a clear idea of the
sequence of events, and the
flow of data through the
process.

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 Business Process Modeling Notation
(BPMN)

• Eliminating redundant tasks

• Improving efficiency
• Simplifying delegation of tasks
• Reducing processing time
• Giving greater visibility
• Establishing accountability

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 ￮ Step 3: Execute

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￮ Execute the process by
testing it live with a small
group first and then open it up
to all users. Make sure you
restrict access to sensitive
information.

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 ￮ Step 4: Monitor

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￮ Keep an eye on the process
as it runs through the
workflow. Use the right metrics
to identify progress, measure
efficiency, and locate
bottlenecks to make
sure process monitoring is
done effectively .
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 Business Process Monitoring

• Business process monitoring is the activity

of reviewing and analyzing the
performance of such processes to identify
successes and problems. Monitoring is an
integral part of the business process
management (BPM) lifecycle.

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Different aspects of business process monitoring:

￮ Functional monitoring
￮ Functional monitoring as part of BPM involves taking a
specific business application and reviewing how it is
performing its role within a specific process or part of the
business. Functional monitoring as part of BPM monitoring is
an effective way of detecting any problems or blockages
within a system or process. However, its findings need to be
applied within the broader business context in order to find
potential solutions and make improvements.

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Different aspects of business process monitoring:

￮ Technical business process monitoring

￮ Technical business process monitoring has a slightly
different definition, in that it is primarily responsible for
analyzing the performance of specific systems, software, or
equipment. Technical monitoring is quite a popular activity in
many organizations, especially with those who are keen to
check that their return on investment is healthy and that their
systems are operating as efficiently as possible.

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Different aspects of business process monitoring:

￮ Process monitoring
￮ Process monitoring is a more comprehensive type of BPM,
as it encompasses the whole spectrum of activities
and workflows that exist in a business. It compares
performances of systems, equipment, and software and how
they integrate and work within a whole process. It’s an
essential part of business process monitoring as a whole.

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 ￮ Step 5: Optimize

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￮ As you analyze, notice any
changes that need to be done
to your form or workflow to
make them more efficient.
Consider business process
improvement steps.

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