ISBMT – Business Process Management

Midterm Project

Submitted by:
Jarryd Lagunday
Francis Mark Manzan
Carlos Jose Juaniza

Submitted to:
Macky Jay R. Fernandez, MIT
Instructor
Business Name: "Appétissant Et Savoureux"

Brief Description:
Bakery is a form of business that everybody can stand for their own even if they have small
capital. We baked different kind of bread and pastries. To give our customer satisfaction we
carefully make our products clean and delicious that everybody can afford. And we have soft
opening on Monday to Saturday (8 am to 7pm) and we accept orders especially cakes.

Vision:
Our vision is to continually provide our customers products that are superior in quality from
which the market offers. To share knowledge in our consumers about the ingredients in our
products and the origins of those ingredients. Making different kind of bread Pastry and cakes
that can be more special in other bakery and in very affordable price so that the people in my
community can buy.
Mission:
Appèttisant et Savoureux Our goal is to provide appetizing and tasty products for our
consumers. We constantly provide outstanding customer service and believe that customer
satisfaction is our ultimate goal. We are dedicated to provide our family of employees with a
respectful and positive work environment where everyone is equal. The main purpose of my
business is to give income in my family and to gain more knowledge in business even it is small
business and to have good relationship in others.
Pastry Supplier Work Flow:
Pastry Delivery Work Flow:
Point Of Sale Work Flow: