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HES Technical Manual v1.2
HES Technical Manual v1.2
Technical Manual
Copyright Information
The information involved in this document belongs to Hangzhou Sunrise Technology Co., Ltd.
Without the permission of Hangzhou SUNRISE Technology Co., Ltd., no part of the document can
be distributed to third parties in any form.
Website: http://www.sunrisemeter.com
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HES Technical Manual V1.2
Preface
Document description
Effective range:
This technical manual is only for the Head End System(HES) specified in the title
of the document.
Purpose:
This user manual contains the HES system function introduction and operation
method, which aims to help users quickly understand the HES system, so that the
staff and customers can quickly grasp the related operations of the HES system.
User Target Audience:
The purpose of this technical manual is to guide the relevant staff of HES
system design, testing and operation.
This technical manual is aimed at HES system administrators of power
companies, HES system operation, maintenance and other related staff.
Declaration
The manual may contain technical inaccuracies, inconsistencies with product
functions and operations, or printing errors.
Our company will update the content of this manual according to the
enhancement or change of product functions, and will regularly improve and update
the description in this manual. The updated content will be added in the new version
of this manual without notice.
The content in this manual only provides users with reference and guidance, and
does not guarantee that it is completely consistent with the actual product. Please
refer to the actual product.
Agreement
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HES Technical Manual V1.2
Symbol Agreement
The following signs may appear in the text, and their meanings are as follows.
Symbol Description
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HES Technical Manual V1.2
Content
PREFACE ..................................................................................................................................... 2
VERSION ................................................................................................................................... 13
1 OVERVIEW ....................................................................................................................... 14
2 ABBREVIATION ................................................................................................................. 14
5 SYSTEM ............................................................................................................................ 17
5.4 USER................................................................................................................................ 45
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6 PARAMETER ..................................................................................................................... 65
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10 ANALYTICS...................................................................................................................... 173
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HES Technical Manual V1.2
Version
Hangzhou Sunrise Technology Co., Ltd. was established in 2001 in the city of
Hangzhou, China. With 20-year’s development, Sunrise is one of the top 5 leading
energy meter manufacturers in China now, which engages in the design, R&D,
manufacturing and sales of energy meter and AMI system solutions. Our
production base covers an area of around 37,000 m2 with annual
production capacity of 20 million pieces of energy meters. For more information
about Hangzhou Sunrise Technology Co., Ltd., please visit www.sunrisemeter.com.
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HES Technical Manual V1.2
1 Overview
Head End System(HES) is a data collection system, and at the same time, it is
also a set of comprehensive management system. It can manage the
information of electricity meters and concentrators, collect meter data regularly,
receive meter reporting events, receive data reported by the concentrator, store
data, analyze line loss, grid quality, and load. Analysis, etc., the highlights of the
system are as follows:
Automatic meter reading, reducing meter reading cycle and operating
costs.
The integration of multiple communication technologies improves the
success tariff. of data collection.
The anti-theft technology at the system level and the equipment level
effectively protects the revenue of the power company.
Power analysis and load analysis provide data support for power
company grid planning.
Provide complete business data, effectively support line loss
management, reduce non-technical line loss, and improve customer
satisfaction.
Support the interconnection of equipment from multiple manufacturers,
provide users with a unified data view, improve IT operation efficiency,
and reduce the difficulty of operation and maintenance.
2 Abbreviations
Abbreviation English full name
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HES Technical Manual V1.2
CT Current Transformer
SN Serial Number
3 Login System
HES After the system is deployed, the deployment personnel will provide the
URL address of the HES system.
Step1: Input the HES system address in the IE and press Enter to enter the login
interface. As shown below.
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Step2: Enter the user name and password, and click the login button.
Figure 2
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○
2:Number of notifications and alarms
Used to prompt the user account to receive the number of System Notice and
System Alarm.
○
3:Admin
The user personal center includes functions such as system logout, password
modification, and personal information viewing.
○
4:Report data displayed in a chart.
The chart shows the status of all meters in the HES system, the proportion of
meter types, and the collection tariff. curve.
5 System
Configure the system function parameters. The main parameters are listed as
follows.
Sub-menu Description
Organization Organization
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5.1 Settings
5.1.1 Path
System >> Setting,The interface display is as shown in the figure.
Figure 3
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HES After the system is deployed, the implementation staff will preset the
system Settings parameters, and users should not modify them.
Step1: Click the row of Base or the button to the left of it, as shown in the
figure.
Figure 4
Step2:Enter the Base editing interface to view and edit its parameters, as shown
in the figure.
Figure 5
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Logo Logo or trademark, click the select The file format is png and
file button to select the logo file the size cannot exceed 10kb
login interface
Page size Number of records per page Use drag and drop to
optional
system
recharge
Bing Maps
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Step3:After editing, click the button in the upper right corner, the system
will pop up an information box, click the button to jump back to the main
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图 1
Front End The parameter setting access method is the same as Settings, see
section 5.1 for details.
Front End The parameter description is as follows,
Sub-menu Description Remarks
time
Task execute min cycle Set the minimum period of corn Reserve
expression execution
times
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save
FTP parameters are set to enter in the same way as Settings,as detailed in
section 5.1
The FTP parameters are described in the following list:
Sub-menu Description Remarks
Log parameter settings enter in the same way as Settings,as detailedin Section
5.1.
The Log parameter is described in the following list
Sub-menu Description Remarks
Days of Latest Login Record the maximum number of Set the range to 15-365
Days of Latest Notice Record the number of days the Set the range to 15-365
made
Days of Latest Operating Record the number of days the Set the range to 15-365
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performed
1、 The user reasonably sets the number of days the system log record is
used, and it is recommended to use the system default parameters.
The Security parameter is set to enter in the same way as Settings,as detailed in
section 5.1.
The Security parameters are described in the following list
Sun-menu Description Remarks
Customer account
Days to change pwd The number of days the Set the range to 7-90 days
password is changed
periodically
Times to try pwd The number of password Set the range 1-10 times
modification errors
If lock account Account lock function Yes - The maximum
number of attempts to
enter a password
connection error locks the
login;
No- The number of
password-infused
connection errors reaching
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HES Technical Manual V1.2
allowed
open verify code The verification code is on Yes - When logging into the
The SMTP parameter settings enter in the same way as Settings,as detailed in
Section 5.1.
The SMTP parameters are described in the following list:
Sun-menu Description Remarks
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HES Technical Manual V1.2
such as smtp.qq.com
port 587
address, such as
1013608630@qq.com
Username
Password username
1、 The receiving mail user is the e-mail address of the user account. 4、
2、 Username username, which refers here to the email username, 5、
optional, if filled in, is the same as the email address.
3、 Password password, required, email password. 6、
The Threshold parameter is set to enter in the same way as Settings,as detailed
in section5.1.
The Threshold parameter is described in the following list
Sub-menu Description Remarks
Loss line The percentage of the line loss Set the range 0-100 for line
Profiledata Point copy meter load data Set the interval 1- 100h
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The TOU parameter is set to enter in the same way as Settings,as detailed in
section5.1.
The TOU parameters are described in the following list:
Sub-menu Description Remarks
Num days The number of daily time The number of days is set to a
range 1-200
5.2 Organization
5.2.1 Path
System >> Organization the interface is displayed as shown.
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Figure 3
District region
Company firm
Department department
Position Functions
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Figure 5
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Figure 6
1、District
2、Company
3、Depatment
4、Position
Description Description
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Figure 7
Step1:In the root root of the interface, select the organization to delete (select
the upper directory of the end directory), such as International Group, as shown
in the figure.
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Figure 8
Figure 9
Step3:Click the delete button on the interface, the system pops up the
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Figure 10
Figure 11
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Figure 12
Step1: In the left-hand window of the interface, look for items that need to be
modified for the organization name, such as Sunrise2020 figure.
Figure 13
Step2:Step2: In the right-hand window of the interface, click the Details button
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Figure 14
Step3:Edit the modification completely and click the Save button, as shown.
Return to the Organization interface.
Figure 15
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5.2.3.2
Figure 16
Step2:Enter a name in the search box, such as Finance, as shown in the figure.
Figure 17
Step3:When you enter a name, the system automatically retrieves the location
of the name, as shown in the figure.
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Figure 18
1、 The search box input length is greater than 4 bits, and the match
keyword is automatically retrieved.
2、 The retrieved name font turns red.
5.3 Role
5.3.1 Path
System >> Role,and the interface is displayed as shown.
Figure 19
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Figure 20
Step3:Enter the role editing interface and edit the parameters, as shown.
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Figure 21
characters
other functions
permissions
permission
Service The device's read, write, and execute Io also includes single
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permissions
permission
Step4:Edit done, click the button, return to the Role interface to see new
Figure 22
Step1:In the Role interface, select the role name of the to delete, as shown in
the figure.
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Figure 23
Step2:Click the interface delete button, pop up the information box, click the
OK button, as shown.
Figure 24
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Figure 25
Step3:The system then pops up the information box and clicks the OK button.
As shown, return to the Role interface.
Figure 26
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Step1: Select the name of the role you want to modify on theinterface, as
shown in the figure.
Figure 27
Figure 28
Step3:Modify permissions in the Edit interface, modify them, click the Save
button. Returns the User interface, as shown.
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Figure 29
Step1:Find the Search box at the top left of the Role interface, as shown in the
image.
Figure 30
Step2:Enter the role permission keyword or full name, click the Retrieve button,
as shown.
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Figure 31
Figure 32
5.4 User
5.4.1 Path
System >> User,User,and the interface appears as shown.
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Figure 33
The action method is similar to The Role creation, as detailed in section 5.3.3.1.
The User parameters are described in the following list:
characters
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Locked- Lock
use it properly
Full name The user's full name
Gender gender
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Figure 34
The action method is similar to The Role delete, as detailed in section 5.3.3.2.
5.4.3.3 User account modification
There are a variety of query conditions on the User interface that can be
queried individually or in combination, and when combining queries, they are related
to each other, as follows,
Sub-menu Description Remarks
Role Role
Organization Organization
Locked
Unreleted Organization
Expiry time
Figure 35
Step2:After entering the user account, for example, 123,click the search button,
as shown.
Figure 36
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Figure 37
Figure 38
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The action method is similar to The Role creation, as detailed in section 5.3.3.1.
The user group edit parameters are described in the following table
Sub-menu Description Remarks
Locked-lock
structure
Automatically
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The action method is similar to The Role delete, as detailed in section 5.3.3.2.
5.5.3.3 Modify user group
Figure 39
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Figure 40
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Figure 41
Figure 42
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Figure 43
Retrieving Key you can use the IP address on the page, Type, such as Login
type, user name, browser version, to retrieve .
Figure 44
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/ delete / update /
purchase power
Result The result of the operation
Request Data Request the content of the data Click to view the request
content
Operating Log There are 2 ways to query operation logs on the interface,
There are two ways to query the operation log on the Operating Log interface:
1, according to the time frame, choose the start and end time, direct inquiry;
2, combined query, it has 3 combinations:
1) Enter keywords and time range combination query;
2) The combination query of the operation type and the time range;
3) Keywords, action type and time range 3 ways to combine queries;
When combining queries, the query relationship is the relationship with,
equivalent to an exact query.
The combination query 3 works as follows:
Step1: Click the button to enter the Operating Log interface.
Step2: Click on the time frame to select the start and end times, as shown,
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Figure 45
Figure 46
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Figure 47
Figure 48
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Figure 49
Only Result results on the page can be used as keywords, such as yangdn.
5.8 Subscribe
5.8.1 Path
System > > Subscribe,and the interface is shown as shown.,
Figure 50
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Figure 51
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Figure 52
If you choose how to send the message, the user account mailbox must be
filled in correctly, otherwise you will not receive the mail.
5.9 Notification
5.9.1 Path
System >> Notification,and the interface appears as shown.
Figure 53
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The action method is similar to The Role creation, as detailed in section 5.3.3.1.
Notification edit parameter description,
Sub-menu Description Remarks
Title Title
Content content
The action method is similar to The Role delete, as detailed in section 5.3.3.2.
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The action method is similar to the Role query, as detailed in section 5.3.3.4.
5.9.5 Path
System >>Alarm,and the interface is displayed as shown.
Figure 54
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The action method is similar to The Role delete, as detailed in section 5.3.3.2.
5.9.7.2 Query the system alerts
The action method is similar to the Role query, as detailed in section 5.3.3.4.
The background color on the page highlights the unviewed system alert
information.
5.10 Template
5.10.1.1 Path
System > > Template, template, and the interface is displayed as shown.
Figure 55
templates
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5.11 Multi-Language
5.11.1.1 Path
System > > Multi-Language,and the interface appears as shown in the figure.
Figure 56
En_US English
Ru_US Russian
6 Parameter
Parameter is the management of device parameters, the main parameters of
which are listed below
Sub-menu Description Remarks
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6.1 Supplier
6.1.1 Path
Parameter >> Supplier,Supplier,and the interface is displayed as shown.
Figure 57
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information
The action method is similar to The Role creation, as detailed in section 5.3.3.1.
Supplier parameter description,
Sub-menu Description Remarks
The action method is similar to The Role delete, as detailed in section 5.3.3.2.
If the vendor has bound the meter module Module, when deleted, the
system will prompt that it cannot be deleted, untied and can be deleted
normally.
The action method is similar to the Role query, as detailed in section 5.3.3.4.
6.2 Meter Type
6.2.1 Path
Parameter >> Meter Type,Meter Type,and the interface is displayed as shown.
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Figure 58
The action method is similar to The Role creation, as detailed in section 5.3.3.1.
Description of meter type editing parameters,
Sub-menu Description Remarks
HDLC-HDLC: Reserved
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485
RF
M-BUS
VM
GPRS
Prepay-Energy(Currency)
Prepay-Water(T)
Prepay-Water(Currency)
Postpay
1P2W
1P3W
3P3W
3P4W
Cascade Parent
Cascade Son
Description Description
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HES Technical Manual V1.2
current system.
The action method is similar to The Role delete, as detailed in section 5.3.3.2. 。
If the meter type is already bound to the meter archive Meter, when
deleted, the system will prompt that it can not be deleted, untied can be
deleted normally.
The action method is similar to the Role query, as detailed in section 5.3.3.4.
6.3 DCU Type
6.3.1 Path
The parameter > > DCU Type,and the interface is shown as shown.
Figure 59
The action method is similar to The Role creation, as detailed in section 5.3.3.1.
Concentrator Type Edit Parameter Description,
Sub-menu Description Remarks
type
HDLC-HDLC: Reserved
communication GPRS
communication 485
RF
M-BUS
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The action method is similar to The Role delete, as detailed in section 5.3.3.2.
The action method is similar to the Role query, as detailed in section 5.3.3.4.
6.4 OBIS Mgt
6.4.1 Path
Parameter > > OBIS Mgt, and the interface is shown as shown.
Figure 60
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6.5 Fee
6.5.1 Path
Parameter > > Fee,the interface is displayed as shown.
Figure 61
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Figure 62
This system introduces the TOU tariff scheme. 2 other tariff types see the
Prepaid System Operating Manual for details.
The TOU tariff template is as follows,
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Figure 64
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Figure 65
scheme
Step4:Tariff scheme Edited, click the Save button, jump back to the tariff
interface to see the new tariff scheme.
Figure 66
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Tariff type select TOU tariff. ,other type are using for prepay meter.
Step1:Step1:Under the root root directory, select the tariff scheme name,
figured.
Figure 67
Step2:Click the interface delete button, pop up the information box, click the
OK button, as shown.
Figure 68
The remaining steps are similar to about Role delete, as detailed in section
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5.3.3.2.
Step1: Find the modified tariff scheme in the left window of the interface and
click on the tariff scheme, as shown
Figure 69
Step2:Click on the Details page in the window on the right side of the interface
to modify the tariff name, as shown
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Figure 70
The tariff scheme interface has 2 areas for querying, namely the left window
retrieval box and the right window retrieval box. They query in the same way, but
only differently.
First, the left window query tariff scheme name operation method:
Step1: Find the search box in the left window of the interface, as shown.
Figure 71
Step2: Enter the name keyword in the search box, such as sunr,as shown inthe
figure.
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Figure 72
Step3:When you enter the rate name, the system automatically retrieves the
location of the name, as shown.
Figure 73
1、 The search box input length is greater than 4 bits, and the match
keyword is automatically retrieved.
2、 The retrieved name font turns red.
Second, the right window query tariff scheme name operation method and the
left window query method, the results of the search are different, as shown
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Figure 74
The search box enters the partial Rate Scenario Name keyword.
Step1:Click on the left window to create a new good rate plan, such as the tariff
scheme name is Sunrise2024, as shown.
Figure 75
Step2:Enter the tariff scheme interface and click on the "plus"button in the
upper right cornerto create the rate name, as shown.
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Figure 76
Figure 77
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Figure 78
2. Set the daily time table, select the time period, click add or del button to
edit, as shown.
Figure 79
3. Set the weekly table, drop-down box to select the daily time table,add or del
button edit, click on the figure below.
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Figure 80
4. Set the season table, select the start time, drop-down box select the weekly
table,add or del button edit, as shown.
Figure 81
Step4:Rate Time Table Edited, click the Save button, jump back to Sunrise2024
page, showing when the rate was enabled, as shown.
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Figure 82
Step1: In the root of the interface root, select the rate to delete, such as the
rate under the NWT01 rate scenario name, as shown in the figure.
Figure 83
Step2:On the List page of the window on the right side of theinterface, select
Delete the rate enable time, as shown
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Figure 84
Step3:Click the interface delete button, the system pops up the information
Figure 85
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Figure 86
Step4: The system pops up the information box again, clicks the OK button, as
shown.
Figure 87
Step1: Select the tariff to modify on the interface, click on the enable time date
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Figure 88
Figure 89
Step3:When the modification is complete, click the Save button. Jump back to
the Tariff interface.
Step1: Find the rate to view under the tariff scheme, such as the rate under
Sunrise2024, as shown in the figure.
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Figure 90
Figure 91
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Figure 92
Figure 93
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follows
Clock
Monthly Billing
Daily Billing
Load Profile 1
Load Profile 2
Disconnect Control
Communication Log
follows Clock
Management interface.
Step2: At the root of the interface, click on the "plus" button in the upper right
corner to create a collection plan, as shown.
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Figure 94
Step3:Enter the Collection Plan Acquisition Program Edit interface and edit the
information, as shown.
Figure 95
Locked- Lock
HDLC-HDLC: Reserved
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DCU
Step4:Edited, click the Save button, return to the Collection Plan interface to
see the new meter acquisition plan.
Figure 96
Step5:Click on the left window to create a new meter acquisition scheme, such
as the acquisition scheme name Example_Meter_3P_PLC, as shown.
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Figure 97
Step6:Click the "+" button in the upper right corner of the collection plan
interface to create a collection plan, such as Figure.
Figure 98
Step7:Enter the collection plan interface, click the drop-down list in the
selection box to select the type of collection plan to be created, such as
Figure.
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Figure 99
acquisition type
clock
Monthly Billing
Daily Billing
Load Profile 1
Load Profile 2
Disconnect Control
Communication Log
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project
Basic
Demand
Disconnect
Energy
Instantaneous
limit
TaskConfig
Acquisition cycle Plan the acquisition cycle The method for setting up the
Chapter 15.3
collection cycle
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Figure 100
2. Enter the name of the collection plan in the Name column, such as
Month_data.
3. Configure the capture item, select the capture object in the root directory, the
selected capture object will be displayed in the right frame, such as Figure, the right
frame display item can be dragged up and down to move its position.
Figure 101
5. Configure the collection period, click the button to enter the Cron editing
interface, select the year, month, day, hour, minute, and second button to switch
the selected time. The configured time is displayed at the bottom of the page, as
shown in Figure.
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Figure 102
5. After setting the collection period, click the close button to close the page.
After editing is complete, jump to the Monthly Billing editing interface, such as
Figure.
Figure 103
Step8:Click save to save, jump to the Collection Plan interface, and create a new
collection plan, such as Figure.
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Figure 104
Step1: Select the collection plan to be deleted on the Collection Plan interface,
such as Figure.
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Figure 105
Step2: Click the interface delete button, the system will pop up a message box,
click the OK button, such as Figure.
Figure 106
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Figure 107
Step4: The system will pop up a message box again, click the OK button, such as
Figure.
Figure 108
1、 The collection plan has been bound to the device. When deleting it, the
system will prompt that it cannot be deleted in use, and it needs to be
unbound and deleted.
2、 The method of deleting the collection plan is the same as that of the
collection plan.。
Step1:In the root directory of the interface, click to select the collection scheme
to be modified, such as Figure.
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Figure 109
Step2:Enter the collection plan interface, select the collection plan that needs
to be modified or click the button to select the collection plan, such as Figure. .
Figure 110
Step3: Enter to modify the collection plan, modify the content, such as Figure.
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Figure 111
Step3: After the modification is completed, click the Save button, and then click
the return button to return to the interface.
6.8.3.3 Query collection plan
The operation method is the same as Tariff rate plan query, please refer to
section 6.6.3.4 for details。
Figure 112
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are as follows
Display type
Auto Display
Manual Display
Threshold class
Limiter
Threshold
Event class
Event Register
Event Push
Event Alarm
Event Disconnect
Holidays- Holidays
Common Setting
Monthly Billing
Daily Billing
Load Profile 1
Load Profile 2
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HES Technical Manual V1.2
Communication Log
Figure 113
Step3: Enter the parameter scheme editing interface and enter information,
such as Figure.
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Figure 114
Locked- Locked
HDLC-HDLC:Reserved
DCU
Step4: After editing the parameter scheme, click the Save button to return to
the Customized parameter interface, and you can view the newly added acquisition
scheme, such as Figure.
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Figure 115
Step5:Click the newly created parameter scheme in the left window, for
example, click the acquisition scheme name Decimal_places, such as Figure.
Figure 116
Step6:Enter the parameter scheme selection interface and click the button in
the upper right corner to display the drop-down list of parameter items, such as
Figure.
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Figure 117
display content
data
event
an event
meter opens
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Step7: Click the parameter item, such as Common Setting, enter the interface to
edit the parameters, such as Figure.
Figure 118
Step8: After editing, click the Save button to return to the interface. Such as
Figure.
Figure 119
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The operation method is basically the same as the deletion of the Collection
collection plan, see section 6.8.3.2 for details.
6.9.3.2 Modification of parameter scheme
Figure 120
Step2: Enter the keyword name in the search box, such as displ, and the system
will automatically retrieve the location of the name, such as Figure.
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Figure 121
1、 1. If the length of the search box is greater than 4 digits, the system will
automatically search for matching keywords.
2、 2. The font of the retrieved name will change to red font.
7 Archive
Archive It is the management of files, structures, upgrades and models.
The main functions include the following table,
Sub-menu Description Remarks
Power Grid Grid structure
Customer Customer Information
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Figure 122
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Figure 123
Step1: Click the button in Step1 to enter the grid structure management
interface.
Step2: Click the "+" button in the upper right corner of the Power Grid interface
to create a grid structure. Such as Figure.
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Figure 124
Step2: Enter the grid structure editing interface and edit the parameters, such as
Figure.
Figure 125
Xihu_Lake
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substation
Point of DCU DCU node The node is connected DCU node The node is
concentrator
Meter box Meter box The node is connected Meter box The node is
Step4: After editing, click the Save button to return to the Power Grid interface
to view the new organizational structure information. Such as Figure.
Figure 126
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Step5: If you continue to create other types of grid structures, repeat steps
1-step4 to complete the creation of the grid structure. The following figure shows the
completed grid structure.
Figure 127
The operation method is similar to Tariff deletion, please refer to chapter 6.6.3.6
for details
7.1.3.3 Modification of grid structure
Step1: In the root directory of the interface, click to select the grid structure to
be modified, such as Figure.
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Figure 128
Step2: Click the button to edit the name of the grid structure, such as Figure.
Figure 129
Step3: After the modification is completed, click Save to save and return to the
grid structure interface.
The grid structure cannot be modified, only the grid structure name can be
modified.
The operation method is similar to Tariff rate plan query, please refer to section
6.6.3.4 for details
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7.2 Customer
7.2.1 Path
Archive > > Customer,the interface is displayed as shown.
Figure 130
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Identity ID
Customer type
cellphone number
mailbox
Residential Address
Postal code
Figure 131
Step2: Click the upload button in the upper right corner of the interface to enter
the import editing interface and edit related information, such as Figure
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Figure 132
Step3: Click the Import button, a message box will pop up, select the OK button,
and the import is successful, such as Figure.
Figure 133
Step4: After the customer information is imported successfully, click the return
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button in the upper right corner of the interface to return to the Customer interface
to view the customer profile information, such as Figure.
Figure 134
The operation method is similar to the role deletion, please refer to chapter
5.3.3.2 for details.
If the customer is associated with a POC, the system will prompt a message
when deleting it, and it can be deleted only after the association is
cancelled.
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Figure 135
Figure 136
Step3: After the modification is completed, click the Save button to save, such as
Figure, to return to the Customer interface.
7.2.3.4 Customer query
The operation method is similar to User query, please refer to section 5.4.3.4 for
details.
The query conditions on the Customer interface, the specific query conditions
are as follows:
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Commercial service
Industry service
Agriculture service
Education service
Healthcare service
Governments/Organizations
Locked
7.3 Module
7.3.1 Path
Archive >> Module,the interface is displayed as shown.
Figure 137
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There are two ways to create module files, which are divided into manual entry
and batch import. Batch import requires the use of module form templates. The
operation method is similar to Customer creation, please refer to section 7.2.3.1 for
details.
When manually entering, the module editing interface parameter description,
Sub-menu Description Remarks
locked
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IP IP address Server
Port port
Apn SIM's APN SIM card obtains IP
from carrier
ICCID SIM's ICCID SIM port
Figure 138
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Manufacturer
Work Mode Operating mode If it has not been
created, see section
7.2.2.1 for details
File File upload Path
Figure 139
The operation method is similar to User query, please refer to section 5.4.3.4 for
details.
The query conditions on the Module interface, the specific query conditions are
as follows:
Sub-menu Description Remarks
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Locked
reservations
Figure 140
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The operation method is similar to the role deletion, please refer to chapter
5.3.3.2 for details.
If the meter is already associated with the POC, the system will prompt a
message when you delete it. You need to cancel the POC association and
delete the POC before you can delete it.
The operation method is similar to User query, please refer to section 5.4.3.4 for
details.
The query conditions on the Meter interface, the specific query conditions are
as follows:
Sub-menu Description Remarks
Locked
Step1: Click the setting button in the upper right corner of the interface to enter
the meter setting interface, such as Figure.
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Figure 141
Step2: Select meter number or grid structure, select single or batch meter
number, such as Figure.
Figure 142
Step3: Click Customized Parameter or Collection plan, and select its drop-down
list item, such as Figure.
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Figure 143
Step4: Click the setting button to confirm the setting, as shown in Figure.
Figure 144
Step5: View the setting result, click Service>Device Config Result, as shown in
Figure.
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Figure 145
The setting result is divided into 3 kinds, namely Pending, Success, Failed.
7.5 POC
7.5.1 Path
Archive >POC,the interface is displayed as shown.
Figure 146
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digits
Locked-Locked
CT Current
transformer ratio
PT Voltage transformer
ratio
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Figure 147
details
details
Locked-Locked
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CT Current
transformer ratio
PT Voltage transformer
ratio
File Template file Click the select file button to
upload path select the customer information
template file
The operation method is similar to the role deletion, please refer to chapter
5.3.3.2 for details.
The operation method is similar to User query, please refer to section 5.4.3.4 for
details.
The query conditions of the POC interface are as follows,
Sub-menu Description Remarks
Locked
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The operation method is similar to the meter parameter setting, please refer to
section 7.4.3.5 for details.
To view the setting result interface is different, click Service> >Tariff Config
Result, as shown in Figure.
Figure 148
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Figure 149
The operation method is similar to the creation of Role, please refer to chapter
5.3.3.1 for details.
The parameters of the DCU editing interface are described in the following
table,
Sub-menu Description Remarks
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SN Concentrator number
Status Status Active-enabled
Locked
HLS_SA-encryption
verification
authentication type
correspond as follows
LLS-12345678
AK and EK
The password is 16 1
and 16 2
The operation method is similar to the role deletion, please refer to chapter
5.3.3.2 for details.
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The operation method is similar to User query, please refer to section 5.4.3.4 for
details.
The query conditions for the device upgrade interface are as follows,
Sub-menu Description Remarks
Locked
The operation method is similar to the meter parameter setting, please refer to
section 7.4.3.5 for details.
To view the setting result, click Service>Tariff Config Result, as shown in Figure.
Figure 150
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Figure 151
unavailable
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upgrade file of
the device
Figure 152
Step3:Enter the upgrade plan editing interface, enter the relevant information,
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Figure 153
Locked- Locked
DMLS-HDLC- reserve
DCU-Up-Module
DCU-Down-Module
GPRS-Meter
GPRS-Meter-Module
PLC--Meter
PLC--Meter-Module
Version Version
Step4:Click the Save button to jump back to the Device Upgrade interface,
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Figure 154
The operation method is similar to the role deletion, please refer to chapter
5.3.3.2 for details
When deleting an upgrade plan, if the upgrade plan is used, the system
prompts that it cannot be deleted, and the upgrade record needs to be
deleted before it can be deleted.
The operation method is similar to User query, please refer to section 5.4.3.4 for
details.
The query conditions of the upgrade plan interface are as follows
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DLMS-HDLC
Locked
Figure 155
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Step1: Select the name of the upgrade program on the interface, and click the
button to enter the device upgrade interface, as shown in Figure.
Figure 156
Step2:Click the button in the upper right corner, and a pop-up box will pop
up to select the upgrade device, such as Figure.
Figure 157
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Figure 158
Step4:Click the Download button, the system pops up an information box, click
OK to jump back to the upgrade interface.
Figure 159
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Figure 160
The operation method is similar to the role deletion, please refer to chapter
5.3.3.2 for details
7.7.7.3 Device Upgrade query
The operation method is similar to User query, please refer to section 5.4.3.4 for
details.
The query conditions of the device upgrade interface are as follows
Sub-menu Description Remarks
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Success
Failed
Upgrade
Figure 161
information
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recommended to define
name format.
enable
Power Grid The node where the The selected node must
sub-tables.
freezing
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Substation
Feeder Line
Transformer
Point Of DCU
Meter Box
Gateway
9 Service
Services It is to manage the operation and processing results of the equipment.
It mainly includes the following table,
Sub-menu Description Remarks
BatchReading (GPRS) GPRS meter batch
reading
Batch Reading (PLC) PLC meter batch
reading
Single Operating Single operation
DCU Operating DCU operation
MeterDownload (PLC) Download power
meter file (PLC)
Tariff Config Result Rate setting result
Device Config Result Equipment results
Quick Settings Quick setting
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Figure 162
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adjust time
Figure 163
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Figure 164
Figure 165
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Figure 166
Figure 167
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1. Read button
Operation panel
2. Switch off button
3. Switch on button
Step1:Enter the device number to find the meter device you want to perform
the operation on.
Figure 168
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Figure 169
Step1:Enter the device number to find the meter device you want to perform
the operation on.
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Figure 170
Figure 171
1、 Time adjustment
button
2 、 Hardware
Operation panel
initialization button
3、 Data initialization
button
4 、 Parameter
initialization button
5、 Read button
6、 Set button
Step1:Choose a concentrator。
Step2:Select the data item to be read.
Figure 172
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Figure 173
Not all parameters can be set, only editable parameters support setting.
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Figure 174
Figure 175
3. Display area: display the file information of the PLC meter associated with the
concentrator and the result of the Remove operation.
Column Description Remarks
Name
enabled
concentrator.
the concentrator
2、 Set button
Operation panel 2. Set the meter file for the
3、 Remove
concentrator
button
3. Remove single or multiple
4、 Clear button
meter files from the content of
the concentrator
Step1:Click the Power Grid node on the left and select the concentrator to be
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operated.
Figure 176
Figure 177
Step1:Click the Power Grid node on the left and select the concentrator to be
operated.
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Figure 178
Step1: Select the concentrator you want to operate in the Power Gird on the
left.
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Figure 179
Step1: Perform operations in chapter 9.5.3.1 to view the meter files in the
concentrator.
Step2: Select the concentrator you want to operate in the Power Gird on the
left.
Figure 180
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Figure 181
Step5: Perform the operation in Chapter 9.5.3.1 to view the operation result.
To delete the meter file in the concentrator, you need to select an existing
meter file in the concentrator, so you need to perform step 1 to view it first.
Then select the corresponding meter file according to the result.
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Figure 182
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Step1: Select the query conditions in the search bar, support by time, by task
execution status, task type and by table number.
Figure 183
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Figure 184
When there are multiple query conditions, the query result is a record that
meets all the conditions.
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Figure 185
Figure 186
1、 After clicking Retry, the page will automatically refresh and the retry
task will be set.
2、 If you want to quickly view the execution results, you can manually
refresh the page. For example, re-enter the page.
9.7 Tariff Config Result
9.7.1 Path
Service> >Tariff Config Result,the interface is displayed as shown.
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Figure 187
Figure 188
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Figure 189
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The operation method is similar to Operating Log query, please refer to chapter
5.7.3.1 for details. Only the query conditions are different on the Leak Data (GPRS)
interface.
9.9.3.2 执行遗漏任务 Excute missing tasks
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Figure 190
10 Analytics
Analytics is the management of device data in the system to analyze the
operating status of the device and whether there is electricity theft, etc. The main
data includes the following reports,
Sub-menu Description Remarks
Meter Event Meter event
DCU Event Concentrator event
Daily Billing Daily settlement
Monthly Billing Monthly settlement
Load Profile1 Load curve 1
Load Profile2 Load curve 2
Consumption Power loss
Acquisition Tariff. Acquisition rate
LineLoss Tariff. Line loss rate
Online Equipment online
rate
Voltage Analysis Voltage analysis
Current Analysis Current analysis
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Figure 191
name
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incident was
reported
Description No practical
effect
Variable The value of the For example, the reason for closing and closing,
column capture item power, etc.
allocated to the
event channel
1. Display column configuration: Due to the limited width of the interface layout,
some columns are hidden. The user needs to click here and select the column to
be displayed. This data comes from the capture item configured in the event
channel. Please refer to Chapter 6.8 for how to configure.
2. Export operation: used to display data export, export data supports two formats,
Excel and PDF.
10.1.3 Opetarate Process
10.1.3.1 Configure the display column
Figure 192
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Figure 193
Step1: Select or enter the query conditions, support according to the time range,
event type and event name.
Figure 194
Step2: Click to select the export format and export the data.
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Figure 195
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Figure 196
MSNO Device No
Customer user name
Datetime Load data freezing time Click to view the data
point curve as Figure
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Figure 197
Step1: Select time range, input device number and other query conditions.
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Figure 198
1、 The exported data is consistent with the display area, so the user can
control the exported data items through the display column
configuration operation.
2、 The export format only supports PDF and Excel.
3、 Export Path is the default download Path of the browser, and the
export file name is the system default.
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10.7 Consumption
Consumption It records the daily power consumption of electricity users, which
is convenient for users to view and export the power consumption data of the
electricity meter. For page layout and operation, please refer to chapter 10.5.
10.8 Acquisition Tariff.
10.8.1 Path
Analytics>>Acquisiton Tariff. ,the interface is displayed as shown.
Figure 199
name
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Figure 200
1、 Before the collection rate calculation deadline, the collection rate will
change due to the change in the number of successes.
2、 The collection rate is only for the daily frozen data of the meter.
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15.2.
10.9 LineLoss Tariff.
10.9.1 Path
Analytics>>Line Loss Tariff. ,the interface is displayed as shown.
Figure 201
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successful reading
devices/the total number of
devices
1、 If the user does not configure the line loss model, the interface will not
include line loss data.
2、 For configuration, please refer to chapter 8.3.1.
10.9.3 Opetarate Process
For the export of the line loss rate report Opetarate Process, please refer to
Chapter 15.2 for details.
10.10 Online Tariff.
10.10.1 Path
Analytics>>Online Tariff. ,the interface is displayed as shown.
Figure 202
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are as follows:
3. Display area: display data in a table format,
Column name Description Remarks
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view and export the current data of the device. For page layout and operation, please
refer to chapter 10.5.
11 Report
Report It is the report management of equipment information in the system.
The main reports are as follows,
Sub-menu Description Remarks
Meter Event Meter event report
Maintain Report Maintenance record
report
Replace Meter Replacement meter
record report
Replace SIM Replace SIM record
report
Relay Status Relay status report
Missing Data Missing data report
Offline Offline record report Reserved, unused
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Figure 203
No Serial number
Supplier Supplier name
Meter Type Meter type
Status Meter running status
Total Total number
11.1.3 Opetarate Process
The export operation method is the same as in chapter 15.2, please refer to
chapter 15.2 for details.
11.2 Maintain Report
11.2.1 Path
Report>>Maintain Status,the interface is displayed as shown.
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Figure 204
No Serial number
MSNO Meter serial number
Status Meter running status
Active Energy Active power of the meter
Reactive Reactive power of the electric
Energy meter
Power Gird The node name of the grid
structure where the meter is
located
Operator Electric meter maintenance
operator
Operator On Electric meter repair time
Create By The operating user when the
maintenance record is entered
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Figure 205
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Figure 206
Figure 207
The export operation method is the same as in chapter 15.2, please refer to
chapter 15.2 for details.
11.3 Replace Meter
11.3.1 Path
Report>>Replace Meter,the interface is displayed as shown.
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Figure 208
No Serial number
MSNO The serial number of the new meter
Active Energy Active power of the new meter
Reactive Energy Reactive power of the new meter
old The serial number of the old meter
Active Energy Active power of the old meter
Reactive Energy Reactive power of old meters
Power Gird The node name of the grid structure
where the meter is located
Operator Electric meter replacement operator
Operator On Meter replacement time
Create By The operating user when the meter
replacement record is entered into the
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system
Creation time System time for meter replacement
record entry
11.3.3 Opetarate Process
11.3.3.1 Query Opetarate Process
The query operation method is similar to Maintain Report query, please refer to
chapter 11.2.3.1 for details
11.3.3.2 Export Opetarate Process
The export operation method is the same as in chapter 15.2, please refer to
chapter 15.2 for details.
11.4 Replace SIM
11.4.1 Path
Report>>Replace SIM,the interface is displayed as shown.
Figure 209
No Serial number
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The query operation method is similar to Maintain Report query, please refer to
chapter 11.2.3.1 for details
11.4.3.2 Export Opetarate Process
Replace SIM The operation method is the same as in chapter 15.2, and the
export operation is detailed in chapter 15.2.
11.5 Relay Status
11.5.1 Path
Report>>Relay Status,the interface is displayed as shown.
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Figure 210
No Serial number
MSNO The serial number of the meter
Relay Status Current relay status of the meter
Power Gird The node name of the grid
structure where the meter is located
Username Meter user name
Mobile phone Mobile phone for electric meter
users
Address Address of meter user
11.5.3 Opetarate Process
The export operation method is the same as in chapter 15.2, please refer to
chapter 15.2 for details.
11.6 Missing Data
11.6.1 Path
Report>>Missing Data,the interface is displayed as shown.
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Figure 211
No Serial number
MSNO The serial number of the meter
Username Meter user name
Mobile phone Mobile phone for electric meter
users
Address Address of meter user
Power Gird The node name of the grid
structure where the meter is located
Latest Communication Last communication time of the
meter
Creation time Record generation time
11.6.3 Opetarate Process
11.6.3.1 Query Opetarate Process
The query operation method is similar to Maintain Report query, please refer to
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The export operation method is the same as in chapter 15.2, please refer to
chapter 15.2 for details.
11.7 Offline
11.7.1 Path
Report>>Offine,the interface is displayed as shown.
Figure 212
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Figure 213
The query operation method is similar to Maintain Report query, please refer to
chapter 11.2.3.1 for details
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The export operation method is the same as in chapter 15.2, please refer to
chapter 15.2 for details.
11.9 Switch Statistics
11.9.1 Path
Report>>Switch Statistics,the interface is displayed as shown.
Figure 214
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The query operation method is similar to Maintain Report query, please refer to
Chapter 11.2.3.1 for details.
11.9.3.2 Export Opetarate Process
The export operation method is the same as in chapter 15.2, please refer to
chapter 15.2 for details.
11.10 Customized Report
11.10.1 Path
Report> > Customized Report,the interface is displayed as shown.
Figure 215
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Name
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tables.
NULL.
Join Table For multi-table The data table in the database, you can view the
query, select another corresponding Description in the database view
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data table
Join On Query data filter ‘=’ The left side is the column in JoinTable, and the
conditions right side of the equal sign is the column in
MainTable
drop-down.
Figure 216
:Click to select the corresponding report format, and the system will
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Figure 217
Step2: Click the button , the system will pop up a message box, click the OK
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Figure 218
The operation method is similar to the role query, please refer to chapter 5.3.3.4
for details
Customized Report The export operation method is the same as in chapter 15.2,
please refer to chapter 15.2 for details.
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12 Admin
12.1.1 Path
The upper right corner of the HES system interface shows the following Figure.
Figure 219
Fullname
Gender
Birthday
Telephone
Address
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12.1.4 Path
The upper right corner of the HES system interface shows the following Figure.
Figure 220
System Notice
The number is not 0, there is a new
notification message
Chapter 6.8
System Alarm
The number is not 0, there is new
alarm information
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message
When the number of notifications is too much, the system will display up to
5 messages.
Figure 221
Active- Enable
method
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Figure
Collection cycle
14 General Module
14.1 Paging query
each page.
Figure 222
Jump to homepage
Page left
Page right
Jump to the last page
total
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total pages
Figure 223
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Figure 224
15 Q&A
1. The system prompts that the POC is not associated.
The device file has been created, but the POC has not been created. The system
prompts a message when operating the device.
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Figure 225
Figure 226
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Figure 227
9. Pay attention to the distinction between main relay and auxiliary relay.
When opening the switch, please pay attention to check whether you are
clicking the main relay button or the auxiliary relay button!
Figure 228
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Figure 229
216