First/Last Name : NAVJOT SINGH BHATOA

Student ID : 0793575

Part 1 Multiple Choice Questions (underline correct answer or answers in the

below questions)

Specialisation is a feature of which organisational structure?

a) Matrix
b) Divisional
c) Multi-divisional
d) Functional

Effective multicultural management can provide an organisation with

competitive advantage as a result of:
the organization having a reputation as a desirable place to work.
the organization appreciating various perspectives and showing an openness
to new ideas.
the organization being able to draw on a wider and richer knowledge base.
all of the above.

 Which of the following is enabling the growth of a global culture

Mass media.
Education.
Travel.
All of the above.

 Which of the following is not an aspect in understanding cultural differences?

a. Cultural intelligence.
b. Cultural sensitivity.
c. Respect for all employees.
d. Tolerance of all employees.

 What is the key reason that many companies are now recognising the
importance of cross-cultural understanding?
To avoid legal action over possible discrimination.
To meet government guidelines.
Because such actions can improve profitability.
 To improve employee job satisfaction.

What is the term for organisational development through a formally designed

organisational structure?

a) Organic
b) Mechanistic
c) Formal
d) Structured

What is not an advantage of a hierarchical structure?

a) Clear chain of command
b) Quick response to change
c) Discipline and stability
d) Small span of control

Specialisation is a feature of which organisational structure?

a) Matrix
b) Divisional
c) Multi-divisional
d) Functional

What is a strategic alliance?

a) Any form of partnership between one firm and another

b) Formal agreement committing two or more firms to exchange
resources to produce products or services
c) Formal agreement to share profits from a shared investment
d) Formal agreement to share knowledge

     What is not a purpose of an organisational structure?

a) To coordinate people and resources
b) To organise lines of communication
c) To formalise authority
d) To limit workers' rights

Part 2 Definitions
a. Define what is Clan Control.
ANSWER: Clan control can be defined as when in an organisation all the
employees act as a family and show faith in the same belief which eventually
works out for the organizational goals is known as clan control.
b. Define what is Political risk.
ANSWER: The difference in economic action faced by the investors,
companies and government due to any kind of political activity, action or
condition is known as political risk.
c. Define what is competitive Analysis.
ANSWER: The analysis with which a company or an industry looks for it’s
competitors and search out for it’s strategies in the market is called competitive
analysis.

Part 3 Critical Questions

a. In 3-4 sentences explain what is Porter’s Five Forces Model.

ANSWER: Porter’s five forces model is method which is used to analyse the
firm’s competitive environment. With this method, a company knows about
their level of competition in the firm and also helps to enhance the profits.
The five force models are :
• Competition in the industry
• Potential of new entrants into the industry
• Power of suppliers
• Power of customers
• Threat of substitute products

b. In 2-3 sentences explain what Cultural dimensions.

ANSWER: The cultural dimensions defines how cultural groups differ actually
in terms of psychological characteristics such as values, beliefs, self-image,
personality, and behaviour. This framework is used to differentiate between
distinct national cultures, their aspects, and their impact on a commercial
setting.