System Process Document

Closing a Repair Order

Department
Responsibility/Role
File Name 677654465.doc
Revision
Document Generation Date 05/12/2011 23:20:00
Date Modified 12/5/2011 11:20:00 PM
Last Changed by
Status

Closing a Repair Order

Trigger:

Concept

Once the repair is performed against a repair order, you can close the same.
 
In this topic, you will close a repair order.

Required Field(s) Comments

Output - Result(s) Comments

Additional Information

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System Process Document
Closing a Repair Order

Procedure

Step Action
1. Begin by navigating to the Find Repair Orders page.

Click the vertical scrollbar.

2. Click the Depot Repair Manager, Vision Operations link.

3. Click the Repair Orders link.

4. The Find Repair Orders page enables you to retrieve the repair order that you
want to close.

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 System Process Document
Closing a Repair Order

Step Action
5. Click in the Repair Number field.

6. Enter the desired information into the Repair Number field. Enter "11049".
7. Click the Find button.

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System Process Document
Closing a Repair Order

Step Action
8. Click in the Customer Name field.

9. Click the OK button.

10. The Repair Orders page displays the service request and repair order
information for a repair order.  
11. Click the Update RO Status... button.

12. The Update Status page enables you to update the repair order status.

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 System Process Document
Closing a Repair Order

Step Action
13. Click in the New Status field.

14. Enter the desired information into the New Status field. Enter "Closed".
15. Click in the Reason field.

16. Enter the desired information into the Reason field. Enter "Proceed with
Repair".
17. Click the OK button.

18. The status of the repair order changes to Closed.

19. You have successfully closed a repair order.
End of Procedure.

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