Test Document

Purpose of Test

Test History
Date Tester Pass/Fail Notes

Time to Test
Estimated Time
Actual Time

Test Setup

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Test Procedure

Step Action Input Expected Pass Fail

Results
1. Begin by navigating to the Find Repair
Orders page.

Click the vertical scrollbar.

2. Click the Depot Repair Manager, Vision
Operations link.

3. Click the Repair Orders link.

4. The Find Repair Orders page enables

you to query for existing repair orders.

You can also use this page to create a new

service request.

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Step Action Input Expected Pass Fail

Results
5. Click in the Request Number field.

6. Enter the desired information into the

Request Number field. Enter a valid
value e.g. "49918".
7. Click the Find button.

8. Click in the Customer Name field.

9. Click the OK button.

10. The Repair Orders page enables you to

create a new repair order based on the
existing service request information.

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Step Action Input Expected Pass Fail

Results
11. Click in the Repair Type field.

12. Enter the desired information into the

Repair Type field. Enter a valid value e.g.
"Repair and Return".
13. Click in the Repair Owner field.

14. Enter the desired information into the

Repair Owner field. Enter a valid value
e.g. "Anderson, Steve".
15. Click in the Project field.

16. Enter the desired information into the

Project field. Enter a valid value e.g.
"Desktop".
17. Click in the Problem Description field.

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Step Action Input Expected Pass Fail

Results
18. Enter the desired information into the
Problem Description field. Enter a valid
value e.g. "System Malfunction".
19. Click in the Priority field.

20. Enter the desired information into the

Priority field. Enter a valid value e.g. "1 -
High".
21. Click in the Promise Date field.

22. Enter the desired information into the

Promise Date field. Enter a valid value
e.g. "01-OCT-2010".
23. Click the Automatically Enter and Book
RMA option.

24. Click the Save button.

25. Click the Logistics tab.

26. After you have created the repair order,

you must check the Logistics tab to
determine the next process to perform.

Depending on your choice of Repair Type

and whether you set the check box
Automatically Enter and Book RMA, the
Logistics tab generally contains one or
more Return and Ship lines, each of which
has a Status.
27. You have successfully created a repair
order in the Depot Repair Workbench.
End of Procedure.

Additional Validation

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