COMPANY

PROFILE
2023

PENGURUS HARTA DAN FASILITI MK

RESOURCES 003494661-A
 EXECUTIVE
SUMMARY
Introduction
PENGURUS HARTA DAN FASILITI MK RESOURCES is a leading property
management company specializing in the efficient and effective
management of residential and commercial properties. With a dedicated
team of professionals and a customer-centric approach, we strive to
provide exceptional service to property owners, investors, and tenants
alike. Our comprehensive range of services ensures that properties are
well-maintained, financially optimized, and tenants' needs are promptly
addressed.

Our Mission
Our mission is to be the premier property management company,
delivering unparalleled service, maximizing property value, and
fostering positive relationships with property owners and tenants. We
are committed to professionalism, integrity, and continuous
improvement, ensuring that our clients' investments are in trusted
hands.
OUR
SERVICES

PROPERTY MARKETING AND TENANT ACQUISITION:

DEVELOP AND IMPLEMENT TARGETED MARKETING
STRATEGIES TO ATTRACT HIGH-QUALITY TENANTS.
CONDUCT THOROUGH TENANT SCREENING AND
BACKGROUND CHECKS TO ENSURE RELIABLE AND
RESPONSIBLE OCCUPANTS.
EFFICIENTLY HANDLE LEASE AGREEMENTS AND MANAGE
LEASE RENEWALS.

PROPERTY MAINTENANCE AND REPAIRS:

REGULAR INSPECTIONS TO IDENTIFY MAINTENANCE NEEDS AND
ADDRESS THEM PROMPTLY.
COORDINATE MAINTENANCE AND REPAIRS THROUGH OUR
NETWORK OF TRUSTED CONTRACTORS.
IMPLEMENT PREVENTIVE MAINTENANCE PLANS TO MINIMIZE
UNEXPECTED EXPENSES.

FINANCIAL MANAGEMENT:
COLLECT AND TRACK RENT PAYMENTS, ENSURING TIMELY AND
ACCURATE TRANSACTIONS.
PROVIDE DETAILED FINANCIAL REPORTS, INCLUDING INCOME
AND EXPENSE STATEMENTS, TO PROPERTY OWNERS.
EFFICIENTLY MANAGE PROPERTY BUDGETS AND OPTIMIZE
FINANCIAL PERFORMANCE.

TENANT RELATIONS AND CUSTOMER SERVICE:

ACT AS THE PRIMARY POINT OF CONTACT FOR TENANTS,
ADDRESSING INQUIRIES, CONCERNS, AND MAINTENANCE
REQUESTS PROMPTLY AND PROFESSIONALLY.
FOSTER POSITIVE TENANT RELATIONSHIPS THROUGH OPEN
COMMUNICATION AND RESPONSIVE SERVICE.
IMPLEMENT ONLINE PORTALS FOR CONVENIENT TENANT
COMMUNICATION AND ACCESS TO IMPORTANT INFORMATION.
OUR
SERVICES

LEGAL COMPLIANCE AND RISK MANAGEMENT:

STAY UPDATED ON LOCAL, STATE, AND FEDERAL
REGULATIONS GOVERNING PROPERTY MANAGEMENT.
ENSURE PROPERTIES COMPLY WITH SAFETY CODES AND
REGULATIONS.
MITIGATE RISKS THROUGH COMPREHENSIVE INSURANCE
COVERAGE AND PROACTIVE RISK MANAGEMENT
STRATEGIES.

PPROPERTY ENHANCEMENT AND VALUE OPTIMIZATION:

CONDUCT PROPERTY ASSESSMENTS AND PROVIDE
RECOMMENDATIONS FOR VALUE-ENHANCING UPGRADES AND
RENOVATIONS.
IMPLEMENT STRATEGIES TO OPTIMIZE RENTAL INCOME AND
MINIMIZE VACANCIES.
CONTINUOUSLY MONITOR MARKET TRENDS AND ADJUST RENTAL
RATES ACCORDINGLY.
 WHY CHOOSE

US

At PENGURUS HARTA DAN FASILITI MK RESOURCES, we are dedicated to exceeding

expectations and delivering exceptional results. Our goal is to provide hassle-free
property management, maximize returns for property owners, and offer a seamless
rental experience for tenants. Whether you own a single property or have a diverse
portfolio, we are here to handle the complexities of property management while
ensuring your investment thrives. Reasons:

Experienced team of property management professionals with a deep

understanding of the local real estate market.

Proactive and hands-on approach to property management, ensuring properties

are well-maintained and optimized.

Transparent and timely communication with property owners and tenants.

Cutting-edge technology solutions for efficient property management and tenant

interactions.

Focus on legal compliance and risk mitigation, protecting both property owners
and tenants.

Commitment to providing exceptional customer service and fostering long-term

relationships.
 PROPERTY
CONSULTANT

DATO’ DR. S. ARUMUGAM

Dato’ Dr. S. Arumugam is a Doctorate of Philosophy in

Facility Management and Biomedical Engineering.

He also has a Masters of Engineering in Building Services

Engineering, Bachelor (Hons) of Engineering in Building
Services Engineering, an Advanced Diploma in Mechanical
Engineering and Registered Property Manager with Board of
Valuers, Appraisers, Estate Agents and Property Managers
Malaysia.

He has been holding numerous posts during his tenure in the

Government and Private Hospitals as well as in Hotels for the
past 43 years as seen below:

-Head of Engineering
-Head of Estate Registered Management and Projects
-Engineering Director of Hotels
-Advisor for the Safety Committee and Health Committee
-Advisor for Environmental Committee

As a consulting Engineer, he has a good knowledge in

projects and Business Design from initial brief to budgeting to
tendering through to construction commissioning and final
project evaluation.
 Our Key Strengths
1. Expertise and Experience:
a. A team of skilled professionals with extensive knowledge and experience in property
management.
b. In-depth understanding of local real estate markets and regulations.
c. Proven track record of successfully managing diverse property portfolios.
2. Comprehensive Service Offering:
a. Full-service property management solutions, covering all aspects of property
operations and tenant management.
b. Robust maintenance and repair services to ensure properties are well-maintained and
in optimal condition.
3. Effective Communication and Customer Service:
a. Strong emphasis on clear and prompt communication with property owners and
tenants.
b. Dedicated property managers who are responsive and accessible to address inquiries
and concerns.
4. Financial Management Expertise:
a. Accurate and transparent financial reporting, including rent collection, expense
tracking, and budgeting.
b. Timely distribution of rental income to property owners.
5. Proactive Maintenance and Risk Management:
a. Regular property inspections to identify maintenance needs and address them
promptly.
b. Implementation of preventive maintenance strategies to minimize potential issues and
costly repairs.
c. Risk management practices, including insurance coverage and compliance with safety
regulations.

OTHER TEAM MEMBERS

Head of Property Admin Accounts Area

& Facility Executives Managers Managers
Management

Administrative
Building Accounts Maintenance
Managers Managers
Executives Executives

Accounts Technicians Facility Admin

Assistant Support Assistant
OUR PAST CLIENTELE

The Grand Residence, Merak Mas - The

Grand City Development
Sdn Bhd
176 Units
Kenanga Impian @ The Quartz - Webest
(Modern Diversified Sdn Bhd )
310 Units

Pulau Melaka Office & Shoplots -

Perbadanan Ketua Menteri (CMI )
1176 Units

The Heights Residence -

780 Units Scientex

Pangsapuri Rakyat Sungai Putat, Batu

Berendam
360 Units

FIRM INFORMATION:
Firm Address : No 2A, Jalan Baiduri 14, Taman Pulau Melaka,
75000 Pulau Melaka.
Tel : 0182172559 WA
Email : mkpropertymy@gmail.com