H0001F Project Management

Lesson 1
Project Management
Jumpstart
A. Managing Projects
 Learning Outcomes

a. Managing Projects
 Describe a project
 Explain the importance of project management in ensuring
the success of the project
 Explain the characteristics of a project
 Identify the potential stakeholders of a project
 Examine the life cycle of a project
 Project Management is:

… ’the application of knowledge, skills, tools and techniques

to project activities to meet project requirements’

includes work processes that:

• Initiate
• Plan
• Execute
• Control
• Close work
Video: What is Project Management?
 Characteristics of a Project

…
collective
… complex … unique

… realistic … an
adventure
Project

…have a … can be
purpose assessed

…limited in
… made up of
time and
stages
space
 Who’s who on the project?

How Project Manager (PM)

Stakeholder Role
works with stakeholder

Kicks off the  PM provides regular status reports

project and and reports special problems.
Sponsor provides the  Also makes requests for additional
money funds if needed

 PM provides regular status report

Executive Run the company and reports special problems
that is doing the
Managers project  PM goes to them if there is a
conflict in the project (HR/ policies)
 How Project Manager (PM)
Stakeholder Role
works with stakeholder
 PM elicits their requirements during
planning
Receive primary  Manages their expectations and
changes to the specifications at their
Customers benefit from
request
project results
 PM makes sure they are satisfied with
project results and works with them to
fine tune the project or product

Ensures all
Project project  PM is responsible for running the
Manager requirements are project with the team on a daily basis
met.
 How Project Manager (PM)
Stakeholder Role
works with stakeholder

 PM leads team members to work

Works full time or together to achieve project goals
the most time on with high quality on time and under
Project Team the project, budget
planning and doing
the actual work to  Meets with them daily or weekly
create the result to update project status, any changes
or possible problems

Provides products  PM defines project needs,

Vendor or services to the negotiates purchase agreements or
team contracts or has the team do this, and
approves the activities
 Let’s Discuss

Instructions
• Head over to Instagram or Facebook and select
an event/project.

• Identify the characteristics and stakeholders of

the event/project you’ve selected.

• Share with the class your findings.

Project Life Cycle (PLC)
B. The Project Manager
 Learning Outcomes

b. The Project Manager

 Identify the roles of a Project Manager
 Evaluate the skills required of a Project Manager
 Identify the characteristics of an effective Project Manager
 Recognize the importance of a Project Manager to the
success of the project
 Discuss the challenges faced by a Project Manager
 Let’s Discuss

Do you think the PM just “runs the

project with the team”?
What else do you think the PM’s role(s)
is/ are?
FIND YOUR MATCH ACTIVITY!
Project Manager’s Roles
 Roles of a Project Manager (PM)

Planner Ensures that the project is defined properly and

completely for success all stakeholders are engaged,
work effort approach is determined, required
resources are available when needed and
processess are in place to properly execute and
control the project

Organizer Using work breakdown, estimating, and scheduling

techniquesdetermines the complete work effort for
the project, the proper sequence of the work activities
when the work will be accomplished, who will do the
work, and how much the work will cost
 Roles of a Project Manager (PM)
Point Man Serves as the central point-of-contact for all oral and
written project communications

Quartermaster Ensures the project has the resources, materials, and

facilitates it needs when it needs it

Facilitator Ensures that stakeholders and team members who come

from different perspectives understand each other and
work together to accomplish the project goals

Persuader Gains agreement from the stakeholders on project

definition, success criteria and approach
Manages stakeholder expectations throughout the
project while managing the competing demands of time,
cost, and quality and gains agreement on resource
decisions and issue resolution action steps
 Roles of a Project Manager (PM)
Problem-Solver Utilizes root-cause analysis process experience, prior
project experiences, and technical knowledge to resolve
unforseen technical issues and to take any necessary
corrective actions
The Umbrella Works to shield the project team from the politics and
„noise“ surrounding the project, so they can stay focused
and productive

Coach Determines and communicates the role each team

member plays and the importance of that role to the
project success
Finds ways to motivate each team member
Looks for ways to improve the skills of each team
member and
Provides constructive and timely feedback on individual
performances
 Roles of a Project Manager (PM)
The Bulldog Performs the follow-up to ensure that commitments re
maintained, issues are resolved, and action items are
completed
Librarian Manages all information, communications, and documentation
involved in the project

Insurance Agent Continuously works to identify risks and to develop responses to

those risk events in advance

The Police Officer Consistently measures progress against the plan

Develops corrective actions
Reviews quality of both project processess and project
deliverables

Salesman An extension of the Persuader and Coach roles, this role is

focused on “selling“ the benefits of the project to the
organization
Serving as a “change agent“ and inspiring team members to
meet project goals and overcome project challenges
 Roles of a PM includes…

 Defining the product or service being created

 Defining the project plan, and how the project will be
completed
 Creating, supporting, empowering and leading the team
 Keeping track of everything, catching problems early, and
providing course correction when needed to keep on track
 Managing the delivery process and ensuring customer
satisfaction
 Basic Project Manager skills

• Project management skills

• Knowledge of the organisation
• People skills (Communication and
Leadership)
• Technical skills
• Integration skills
 Qualities of a successful PM
Problem Takes
Solver Ownership
Savvy

“Context”
understanding Intensity with
a Smile

Healthy
Paranoia Eye of the
Storm
Controlled
passion
Strong Customer-
Always Service
keeps “eye People- Orientation
on the ball” Focused
 Let’s Discuss

What are some of the

challenges faced by a Project
Manager?
 Challenges for a Project Manager

Scope Cost

Project
Constraints
Performance
Time
Quality
 Resources
RESOURCES / REFERENCES
Websites
• Goetz, R. (2010). Defining project goals and objectives. Retrieved from
http://www.projectsmart.co.uk/defining-project-goals-and-objectives.html

Textbooks
• Lewis J. P. (2011). Project Planning, Scheduling & Control. New York: McGraw-Hill Chapter
1.
• Maylor, H. (2010). Project Management (4 ed.). Essex: Pearson Education. Chapter 2 &
Chapter 4 Pg. 74 - 96
• Greene J. & Stellman A. (2009). Head First PMP (2 ed.). California: O’Reilly Chapter 3.
• Horine G. M. (2009). Absolute Beginner’s Guide to Project Management. Indiana: Que.
Chapter 4

Videos
• Clayton, M. (2017). Project Management in Under 5: What is Project Scope? Retrieved
from https://www.youtube.com/watch?v=NXw0bvvYWYo
• Biafore, B. (2011). Project Management Fundamentals—Defining a project. Retrieved from
http://www.youtube.com/watch?v=mBeGqDpYKjU