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Positive language in customer service

✓ You are welcome.


✓ It was my pleasure.
✓ We're here to help!
✓ You're welcome.
✓ Thanks for asking about our ...
✓ Thanks for the question, which helped me update our instructions.
✓ Enjoy!
✓ Certainly!
✓ I'm glad to hear I helped.
✓ Thanks for letting me know I was helpful.
✓ Nice to know I helped.
✓ We appreciate your business, and I'm here to help.
✓ Thanks to that…
✓ It will allow you…
✓ You will receive…
✓ It will make it easier for you….
✓ For your convenience…
✓ It will save you…
✓ It is up to you…
✓ Please consider…
✓ Your benefit is…
✓ I recommend you to…
✓ You only need to…
✓ I am ready to agree with you…
✓ Possible options are...
✓ One solution could be…
✓ It is necessary to…
✓ I suggest…
✓ I do understand the inconvenience you have faced
✓ I will be more than glad/ happy to assist you…
✓ I completely understand the reason why / your situation…
✓ I will personally ensure that…
✓ What I will do for you right away is..
✓ I assure you I will do my best….
✓ What I can do for you right now is …
✓ I’m sorry for the inconvenience that you have faced, what I can do for you is
✓ I definitely will make sure that it gets sorted…
✓ I absolutely agree…
✓ I can certainly help you…
✓ That is a fantastic alternative…

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