Professional Documents
Culture Documents
Draft
Draft
Draft
16 5 10%
17 23 46%
18 21 42%
19 1 2%
Total 50 100%
Table B: Sex
Male 14 28%
Female 36 72%
Total 50 100%
PART I
STATEMENT YES % NO %
1 Did the quality of every product you 36 72% 14 28%
ordered satisfied your expectation?
2 Do the products you always receive is in 40 80% 10 20%
good condition?
3 Do you agree that the site you use to shop 40 80% 10 20%
online is safe?
4 Do you satisfied with the packaging of 38 76% 12 24%
what you purchased?
5 Does online shopping more time saving than 42 84% 8 16%
going to the market?
6 Does the price of the products online is 41 82% 9 18%
cheaper than in marketplaces?
7 Do the products they sell online is more 48 96% 2 4%
on trend than in marketplaces?
8 Does online shopping is more beneficial in 46 92% 4 8%
terms of money saving because of cheaper
products and free vouchers?
9 Does shopping online save effort compared 47 94% 3 6%
to marketplace?
10 Does online shopping is more convenient 40 80% 10 20%
than in marketplaces?
11 Do the shipping process or deliveries of 22 44% 28 56%
products are slow and late?
12 Do the products you always received is 5 10% 45 90%
low-quality and defected?
13 Do the sellers are non-responsive about 10 20% 40 80%
your complaint?
14 Does buying products online is lack of 21 42% 29 58%
security?
15 Does online shopping makes consumer bought 23 46% 27 54%
not useful products?
16 Does online shopping intend buyers to 29 58% 21 42%
forget budgeting?
17 Do online shopping causes addiction on 42 84% 8 16%
buying different products?
18 Do online shopping makes consumer waste 23 46% 27 54%
their money?
19 Does addiction on buying online causes 45 90% 5 10%
consumer to spend more on their wants
rather than their needs?
20 Does online shopping causes consumer to be 39 78% 11 22%
scammed?
CHAPTER V
Summary
Conclusion
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2.
3.
4.
Recommendations
1.
2.
3.
4.