Ravindran Shanmugam joemiller69@gmail.

com
Senior Immigration Consultant +91 9442843638
Dr No 1497, Gandhimanagar, Peelamedu, Coimbatore

WORK EXPERIENCE
Senior Immigration Consultant
Europe Axis Immigration Services
10/2021 -  11/2022
Dubai, UAE
Achievements/Tasks
 My roles include meeting clients and explaining about migrating to various countries
on PR visa, work permit and student visa.
 Evaluate clients profile based on the eligibility criteria and suggest them the best
options to migrate.
 Negotiate the programs he is eligible and offer the best fee.
 Oversee the complete process and documents that is required for his case.
 Make sure client is satisfied with our services till he travels.

Immigration Consultant
WWICS, Dubai
02/2021 -  09/2021
Dubai, UAE
Achievements/Tasks
 I'm specialized in selling PR visa, student visa, tourist and work permit visas.
 Recruit clients based on his work experience and education for jobs in European
countries.

International Recruitment & Immigration Consultant

Y-Axis Overseas Careers
02/2019 -  11/2020
Coimbatore, India
Achievements/Tasks
 Analyse clients profile based on the government’s eligibility parameters for Canada,
Australia and other countries and make sure there are eligible for our services.
 Explain about the benefits of migration and suggest the best options suitable for them.
 Seek for opportunity to up sell our various other services which includes resume
writing, job assistance and IELTS coaching.
 Preparing daily reports on agent’s activity, performance and reporting to supervisor.
Sales Executive
Dot Com Solutions India Private Ltd
02/2014 -  05/2018
Coimbatore, India
 Handling inbound and outbound calls for USA immigration process.
 Analyze customer's situation and suggest appropriate forms for green card renewal,
citizenship, sponsorship and adjustment of status.
 Assisting customers through application process.
 Regain customers trust by understanding his requirements and providing appropriate
solutions.
 Retain customers who are calling for refund.

Team Leader
Sakshi Educational & Consulting Pvt Ltd
05/2013 -  11/2013
Coimbatore, India
 Handling a team of 12 telesales executives for various medical programs.
 Preparing performance report on a daily basis and tracking agent’s performance.
 Analysing about competitors and submit reports to Director.
 Handling escalation calls and providing suitable solutions.
 Collecting fees and clarifying their doubts.
 Training new employees about the process.
 Finding new vendors to expand our companies’ growth.

Company - Integra Global Solutions Corp.

Designation - Business Development Executive
Duration - Aug 2010 – Dec 2012

Company - KGISL 
Designation - Senior Customer Support Executive
Duration - Aug 2007 – Mar 2010

EDUCATIONAL QUALIFICATION

Level - National Apprentice Certificate (Turner) 

Institution - BHEL (Trichy)
Year of Completion - March 2005 
Percentage of Marks - 86%

Level - National Trade Certificate (Turner)

Institution - Govt Industrial Training Institute (Coonoor)
Year of Completion - March 2004
Percentage of Marks - 85%

SKILLS

 Comprehensive problem solving abilities

  Good verbal and written communication skills
 Ability to deal with people diplomatically
 Willingness to learn, team facilitator and a smart worker
 Ability to work in new projects and bring good results in scheduled time

LANGUAGES

English
Full Professional Proficiency
Tamil
Native or Bilingual Proficiency

DECLARATION

I hereby declare that the above mentioned information are correct, up to my knowledge and I bear
the responsibility for the correctness of the above mentioned particulars.

Place: Coimbatore                                                             Signature:  Ravindran Shanmugam

Date: