Professional Documents
Culture Documents
Chapter 1
Chapter 1
Bank a person which carries on banking business which includes the business of:-
Common law gives the definition of customer as “ a person who has an account
with the bank”. Widely used in Malaysian Banking System.
C. Case 3: Great Western Railway vs London & Country Banking Co Ltd. (GVL)
The relationship of banker and customer existed as from the date when the bank
accepted the instructions contained in the letter even though an account was not
opened until three weeks after that date. A customer is a person who has been
provided with a specific service by a bank and who intends to open an account. E.g.
Customer seek bank advice on several loan products but he has no account with the
bank.
KEYWORD:
b) CASE 2: Ladbroke & Co vs Todd (1914) APPLICATION
KEYWORD:
d) CASE 4: Oriental Bank vs Rubber Industry (1957) TRANSACTION
A single transaction would suffice to make a person a customer of the bank. E.g. Choong opened
saving account and paid in initial sum of RM 1,000. He then migrated to Australia and he did not
perform any other transactions after that.
KEYWORD:
ADVICE
e) CASE 5: Hedley byrne vs Heller (1963)
When a person accepts advice from a bank, that person can be considered as a customer of that
particular bank. E.g. Ali seek bank’s advice on how to send money oversea to his son in England.
Example of Final Exam Questions
HOW TO ANSWER?
MEE
Duties Duties
• Collect Care
• Pay Notify
• Notice Cheque
• Secrecy Record
• Care/ Skill
Sufficient funds
• Statement
• Garnishee Order
a) The right to charge a reasonable remuneration/charges for its services such as
interest on loans.
b) The right to set-off or combine accounts but cannot set off debit balance in
loan account against a credit balance in deposit account.
CASE: Buckingham & Co vs London & Midland Bank Ltd (1895)
Bank was liable for setting off current account against loan account unless
there is an express/implied agreement to the contrary.
d) The right to be indemnified for loss incurred when carrying out a service for a
customer. Bank are protected from being sued by customer in case of
mistakes.
e) The right to be repaid on demand for an overdraft unless any
written agreement specifies otherwise E.g. Ali’s overdraft are
automatically renew every year by bank.
f) The right to expect the customer to take due care when issuing
cheques.
CASE: London joint Stock Bank vs MacMillan & Arthur (1918)
Customer was bound to exercise reasonable care when
drawing/issuing cheques to prevent the bank from being
misled/mistake.
g) The bank may claim a right of lien over the customers’ property
coming into its hand in the normal course of business and
including cheques lodged for collection. Bank has right to sell
property charged such as housing loan if borrower fail to pay
a) Collect the money and cheques that a customer has paid in.
b) Pay on demand all cheques and written orders during banking hours and at
account holding branch provided that:
i. Customer has sufficient funds in his account or within the limits of the
agreed overdraft.
ii. There are no legal bars to payment such as no stop payment.
iii. There are drawn in the proper form. E.g. no alterations on the face of
the cheque.
g) Duty with regard to Garnishee Order, this order are given by the
Court only.
*Garnishee order – a court order instructing a garnishee (a bank) that funds held on behalf of a debtor
should not be released until directed by court. The order may also instruct the bank to pay a given sum
to the judgment creditor from these fund.
Example of Final Exam Questions
1. Explain the two (2) duties and rights of a banker. (10 marks)
2. Describe four (4) duties of the banker. (8 marks)
3. Describe four (5) rights of the banker. (10 marks)
HOW TO ANSWER?
MEE
c) Customer should only use the cheques forms supplied by the bank for issuing cheques.
E.g. EON bank customer cannot use Affin cheque.
e) Customer undertakes not to issue any cheques unless he has sufficient funds in his
account to cover or pay the cheque.
Example of Final Exam Questions
1. Explain the two (2) duties and rights of a customer. (10 marks)
2. Describe four (4) rights of the customer. (8 marks)
3. Describe four (5) duties of the customer. (10 marks)
HOW TO ANSWER?
MEE
with respect to any transactions. To avoid this, customers are advised to obtain
independent legal advice from lawyers before signing any important documents.
E.g. A father forced his son to become guarantor for his business loan.
When customer (borrower) borrows money from the bank. So the other customers i.e depositor
become creditor and bank become debtor.
Bank will use whatever money that the customers deposit to provide services.
Bank owns the money once it is deposited by customer to the bank, but the bank is obliged to
return the same amount of money when requested by the customer.
This relationship is regard as any money deposited by the customer with the banker and as
regards any money lend to the customer by the banker
Stated where it is that of debtor and creditor, with the roles reversed where the customer is relying
on loan from the banker. The bank here is not to be regarded as a trustee of the monies deposited
with it and is not accountable for the use of the monies but only for the actual sums borrowed /
used.
CASE: Joachimson vs Swiss Bank Corp (1921)
HOW TO ANSWER?
MEE
4. Appropriation of
5. Standing orders 6. Banker’s Opinion
Payments
9. Interference By
8. Termination of
3rd Parties On Bank
7. Bank Statement Banker/Customer
& Customer
Relationship
Relationship
The Limitation Act 1980 statute prohibits legal actions in simple contract when
the cause of action arose more than SIX years previously.
If plaintiff wait after 6 years to start legal action, the plaintiff will lose the case
because of “statute barred”.
Statute barred = legal action is prohibited from being started. The law barred the
legal action.
The right of set-off arises when the customer has more than one account at the same
branch of a bank or at two or more branches of the same bank
A bank can set off it customer’s account ( other than loan account) at anytime unless there
is an express or implied agreement to the contrary.
Example:
Mr. A has two account with the same branch of a bank. One account is in credit account has a
balance of RM500, while the other in debit has a balance of RM300. Mr. A draws a cheque
RM250 against the account with credit balance, the bank is entitled to combine both
accounts and rejected the cheques since the net credit balance is only RM200
Loan account cannot be set off anytime – bank must give reasonable time to the
customer
ii. Disclosure is required in the public interest to prevent fraud and crime. E.g. money laundering
iii. Disclosure in the interests of the banks whom a bank sues a customer to repay a loan, certain
information like the balance outstanding may be disclosed in the court. E.g. bank sues customer
to repay loan
iv. Express and implied consent of customers where customer expressly authorizes his bank to
disclose his affairs to a third party such as Bank to Bank.
When a debtor (customer) owes a creditor (bank) several debts and makes a payment
insufficient to clear or settle all the debts, then an
A. When a customer has 2 or more accounts with the same bank and pays/deposits
money in. The money will be appropriated to one of the accounts.
If the debtor makes no appropriation, the creditor/bank may make any appropriation he
chooses provided that the debtor has a genuine opportunity of appropriating and failed to
take it.
RULE OF CLAYTON’S may apply when there is no specific appropriation by either
the debtor or creditor.
A. If the account continues or goes into CREDIT, the first payments into the
account are extinguished or reduced by the first payments out. ( C – FIFO )
B. If the account continues or goes into DEBIT, the first payments out of the
account are repaid or reduced by the first payment in ( D – FOFI)
The customer however must sign standing order form according to the account mandate.
E.g. A customer request in writing to a bank to remit insurance premium payment to his
insurance company AIA.
Practical considerations:
i. If the customer’s account is insufficient to allow payment to be made on the correct date, then
the bank incur no liability for failing to obey the order.
ii. If instruction received from the payee to cancel an order, it must be disregard unless confirmed
by the customers.
iii. If a bank receives an enquiry from a payee asking why standing order has not been paid, he
should be advised to contact the customers direct to ascertain the reason.
Reports or opinions of bank regarding the financial standing or credit worthiness of customers.
Bank provides information about their customers to third party upon request. Bank normally request
customer’s consent or approval first before releasing the information to third party such as MARA,
Embassy of US, Universities
It was held that a bank giving his opinion to another bank was an established practice among banks.
CASE: Hedley Byrne & Co Ltd vs Heller & Partners Ltd ( 1964 )
It was accepted that a banker is under a duty to exercise care when giving a reference on his own
customer to a third party if he knew or ought to have known that a third party would rely or act on such
information given.
8 practical considerations expected of a bank when giving his Banker Opinion.
i. The balance of customer’s account must never be revealed unless with permission.
vi. The authenticity of all telephoned enquires should be verified and reply given
should be recorded.
vii. No direct enquiry received from a firm or public be answered unless specific
permission from customer.
CASE: Kepitigalla Rubber Estates Ltd vs National Bank of India Ltd (1909)
It was held that in the absence of any express agreement between the banker and his
customer, there is no duty on the part of a customer to check his bank statements. Bank
cannot force every customer to check his or her bank statement.
Termination of contract means, the contract between banker and customer cease to exist.
Even if the contract is no longer in effect, the duty of secrecy on the customer’s account will be still
maintained.
A contract between a banker and customer can be terminated/stop under the following conditions:
a) By mutual agreement
b) Unilaterally
i. Termination by bank
ii. Termination by customer
c) Closure by operation of law
i. Customer liquidation
ii. Bankruptcy
iii. Death
iv. Mental incapacity
v. Garnishee order
a) By mutual agreement. Both parties must agree to end the account.
b) Unilaterally – where one party close the account without other party approval.
i. Termination by bank
Bank must give a reasonable notice before closing a customers’ account which is in CREDIT
balance. E.g. Dormant Account
CASE: Prosperity Ltd vs Lloyds Bank Ltd
It was decided that the customer were entitled to reasonable notice before their account could
be closed by bank. Customers may sue the bank if the bank fails to provide sufficient notice to
them. It was held that one month notice is not sufficient to close customers account.
• A third party cannot properly intervene without legal process. They can intervene by
obtaining an injunction restraining the customer from withdrawing the money pending
the court’s decision on the ownership of the money. If the bank is notified that such an
injunction has been granted, the bank should dishonors cheques subsequently
presented with the answer ‘ injunction granted’.
• So, a Mareva Injuction is an ex parte ( by one party in the absence of the other )
granted by court to restrain the defendant from removing assets from the jurisdiction
pending trial. It may take in the form of a general order freezing all the assets of the
defendant with a particular bank or it may take the form of a maximum sum order.
ii. Garnishee Order ( GO )
• A garnishee order is a court order served by the Judgement Creditor ( person who lend money )
attaching the funds and property belonging to the Judgement Debtor ( person who owe money )
in the possession of a third party ( the bank ) forbidding him ( the bank ) from releasing the fund
attached until a direction as to their disposal is received from the court.
• A bank on being served a GO must stop all operations on his customer’s account and hold the
balance to the order of the court, except where the order is for a limited amount in which case
the bank will pay the said sum to the court and allow the account to continue.
• An account which has been attached by the GO may be subsequently released by the court by
notice in writing or 4 months from the date of service if no letter from court.
Rules Relating to Garnishee Order (GO)
The funds must be immediately owing or accruing due to customer. Subsequent funds paid into the
account after the receipt of GO are not attached.
GO will not attach joint account and partnership account moneys unless all parties name appear in
GO.
Uncleared cheques paid in earlier than date of GO but not yet cleared by paying bank are not
attached. If the cheque is cleared, then the amount will also be attached too.
Cheques drawn by the judgement debtor but not yet cleared by the bank on the day of receipt of GO
should be return unpaid, unless there are sufficient funds ( after deducting the amount stated on GO
and cost )
Steps in GO
i. Freeze those accounts connected to the judgement debtor or customer concerned EXCEPT Joint
account ( joint account with another party), Partnership account and Limited company account
ii. Stopped the following accounts by bank upon receiving the garnishee order including Personal
saving account (credit only), Personal current account (both debit or credit) and Trust account
(cannot be used to pay the garnishee amount to avoid breach of trust)
iii. Set – off or deduct any withdrawals from personal savings and current accounts before garnishee
order was received by bank. Time and date are important
iv. Add the balance of BOTH saving and current account which must in CREDIT balance and the total is
used to pay the garnishee sum or judgement costs. Any cheques deposited but not yet cleared such
as outstation cheque, the amount will be excluded in the calculation
v. The balance after deducting the debt from both savings and current accounts can be utilized to pay
other withdrawals if balance is sufficient. Trust account can only be continued after GO is done
vi. Other accounts ( partnership, joint and limited company ) operate as usual before and after paying
GO
Example of Final Exam Questions
1. Write short notes on limitation of action. (5 marks)
2. Write short notes on set-off. (5 marks)
3. Write short notes on banking secrecy. (5 marks)
4. Write short notes on appropriation of payment. (5 marks)
5. Write short notes on standing order. (5 marks)
6. Write short notes on banker’s opinion. (5 marks)
7. Discuss three ways relationship between bank and customer can be terminated. (10 marks)
8. Discuss five situations relationship between bank and customer can be terminated due to operation by law. (10
marks)
9. Differentiate between mareva injunction and garnishee order. (4 marks)
10. Write short notes on the following; HOW TO ANSWER?
a) Mareva injunction (5 marks) MEE
b) Garnishee order (5 marks)
MAIN POINT + EXPLANATION +
EXAMPLE
*PLEASE REVIEW YOUR PAST YEARS*