Nastja Vrabl Zerjav

403-669-8030

nastja.vrabl@gmail.com
1803 9 Street Southwest, Calgary, Alberta, Canada, T2T 3C1

OBJECTIVE

Motivated Junior Hairdresser and Make-Up Artist with additional customer service experience of 2+ years.
Effective team player with strong communication, interpersonal, and problem-solving skills. Proven ability
to multitask and prioritize in a fast-paced environment while maintaining a positive and professional
attitude. Eager to contribute my skills to the success of a dynamic team.

EDUCATION

Secondary Vocational Education Hairdresser

Sep 2018 - Aug 2019
School Center Celje (MIC) - Trade School • Celje, Slovenia

Received grade of A for excellence in hair design

Top of the class for final exam titled "Transformation"

SKILLS

Highlights

Excellent customer service                                                     Hair Cuttig and Styling

Teamwork and communication                                             Shampooing nd Conditioning

Problem-solving skills                                                             Appointment Management

Customer-First Approach                                                       Beard Trimming and Styling

Great Organizational Skills                                                     Customer Consultations and Recommendations

Interpersonal Skills                                                                  Product Knowledge of Hair and Beauty 

POS and Payment Processing                                                Cosmetology Principles Knowledge

WORK EXPERIENCE

Apprentice Barber
Nov 2021 - Dec 2021
The Barber & Co. • Maribor, Slovenia

Assisted master barbers with haircuts, shaves, and beard trims

Maintained cleanliness and sanitation of the barbershop, tools, and equipment
Managed appointment scheduling and client intake
Observed and learned techniques and skills from experienced barbers
Practiced beard shaping and providing other services under the guidance of master barbers
Promoted the barbershop's services and products to clients
 Hairdresser
Jul 2021 - Nov 2021
Marko Matjaz, Hair Salon and Barbershop • Maribor, Slovenia

Consulted with clients to determine their hair care needs and preferences
Cut, style, color, and treat hair using various techniques and products
Educated clients on proper hair care and recommended products for home use
Managed appointment scheduling and client records
Upsold salon services and products to clients
Collaborated with other stylists and salon staff to maintain a positive and professional work
environment

VOLUNTEER WORK

Apprentice Hairdresser
Jan 2019 - Jul 2019
Frizeraj na Fus • Celje, Slovenia

Observed and learned techniques and skills from experienced hairdressers

Assisted senior hairdressers with haircuts, styling, coloring, and treatments
Practiced hairdressing skills under the guidance of senior hairdressers
Participated in educational and training programs to improve skills and knowledge
Maintained inventory and restocked supplies as needed

ADDITIONAL EXPERIENCE

Ticket Sales Associate/Customer Service Dec 2021 - Nov 2022

RTC Krvavec Ski Resort

Processed ski ticket sales, ensuring that customers received prompt service 
Responded to customer inquiries regarding ticket pricing, and ski resort details.
Operated the cash register and processed customer payments.
Provided general customer service duties, including answering questions, providing directions, and
addressing any issues or complaints.

CERTIFICATES

Makeup Artist Certificate (Carpus Makeup Academy, 2019)