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    Hotel Opening - Master Document - RSVN

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    WWWEEE
    This document provides a checklist of 6 daily, weekly, and monthly reports that need to be generated and distributed by the hotel's reservation team. The reports include a daily arrival report, reservation made yesterday report, cancellation report, and traces report that are generated from the OPERA system and distributed to the reservation team each morning. A monthly online tracking report is distributed to senior management on the first of each month, and a monthly roster is printed and distributed to various hotel departments at the start of each new month.

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    Hotel Opening - Master Document - RSVN

    Uploaded by

    WWWEEE
    11 views1 page
    This document provides a checklist of 6 daily, weekly, and monthly reports that need to be generated and distributed by the hotel's reservation team. The reports include a daily arrival report, reservation made yesterday report, cancellation report, and traces report that are generated from the OPERA system and distributed to the reservation team each morning. A monthly online tracking report is distributed to senior management on the first of each month, and a monthly roster is printed and distributed to various hotel departments at the start of each new month.

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    This document provides a checklist of 6 daily, weekly, and monthly reports that need to be generated and distributed by the hotel's reservation team. The reports include a daily arrival report, reservation made yesterday report, cancellation report, and traces report that are generated from the OPERA system and distributed to the reservation team each morning. A monthly online tracking report is distributed to senior management on the first of each month, and a monthly roster is printed and distributed to various hotel departments at the start of each new month.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    11 views1 page

    Hotel Opening - Master Document - RSVN

    Uploaded by

    WWWEEE
    This document provides a checklist of 6 daily, weekly, and monthly reports that need to be generated and distributed by the hotel's reservation team. The reports include a daily arrival report, reservation made yesterday report, cancellation report, and traces report that are generated from the OPERA system and distributed to the reservation team each morning. A monthly online tracking report is distributed to senior management on the first of each month, and a monthly roster is printed and distributed to various hotel departments at the start of each new month.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
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    Reservation

    Hotel Opening Master Document Checklist

    For Sender Remark Recipient


    No. Document Name Reference Email Submission To Cc Frequency When
    1 Daily Online Tracking Report (CEKK) Reservation Executive Hotel Manager Senior Sales & Marketing Manager Monthly First working day of new month.
    (refer file - DOT CEKK 2014)

    2 Arrival Report (today date) Reservation Executive / Print from OPERA Reservation Team Daily Every Morning Shift
    (refer file - Arrival Report) Reservationist

    3 Reservation - Made Yesterday Report Reservation Executive / Print from OPERA Reservation Team Daily Every Morning Shift
    (refer file - Made Yesterday Report Sample) Reservation Service Associate

    4 Reservation Cancellation Report (the day before today) Reservation Executive / Print from OPERA Reservation Team Daily Every Morning Shift
    (refer file - Cancellation Report Sample) Reservation Service Associate

    5 Traces Report Reservation Executive / Print from OPERA Reservation Team Daily Every Morning Shift
    (refer file - Traces Report Sample) Reservation Service Associate

    6 Monthly Roster Reservation Executive Print from OPERA Senior Sales & Marketing Manager Sales Team, Human Resource, Hotel Monthly New month
    & Reservation Team Manager, Administrative Assistant, Front
    Office Manager & Duty Manager

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