Narendra Modi Ministry of Civil Aviation

Hon’ble Prime Minister Government of India

Udan
3 YEARS OF PATH - BREAKING
AND INCLUSIVE GROWTH IN AVIATION
May 2017
MAJOR ACHIEVEMENTS
National Civil Aviation Policy 2016 – 1st comprehensive policy to accelerate growth of an integrated aviation
ecosystem, India to be 3rd largest aviation market by 2022

Affordable Flying for all – Fall in average airfare by 18% in 2016 over 2015 making air travel affordable for
everyone with unprecedented capacity enhancement in aviation system

Significant improvements in passenger convenience – Passenger friendly initiatives such as AirSewa, removal
Air Sewa
of baggage stamping, etc., to provide a delightful air travel experience

UDAN – World’s first Regional Connectivity Scheme to connect un-served & under-served airports and boost regional
tourism and economic growth; ensures affordable flying at ` 2,500 for an hour long flight

Ease of Doing Business – Reforms undertaken to simplify processes, attract investments and promote business
opportunities across aviation

Robust Security Architecture – Ensuring fool-proof security without compromising on passenger convenience
through stringent security audits and institutionalised mechanisms

Enhanced Skill Development – Clear focus to leverage India’s human capital potential and create job opportunities
in the growing aviation sector

Innovation in Technology – Conceptualization and development of cutting-edge products and processes across
aviation ecosystem to enhance efficiency
 NATIONAL
CIVIL AVIATION
POLICY 2016

CSI Airport, Mumbai

Reshaping aviation ecosystem for affordable and
convenient flying for everyone; increasing domestic
ticketing to 30 Cr by 2022 and 50 Cr by
2027, international ticketing to 20 Cr and cargo
volumes to 1 Cr tonne by 2027

Withdrawal of 5/20 requirement; replaced

with a scheme ensuring level playing field for
domestic carriers flying international routes

Multiple provisions for MRO service providers:

rationalizing customs duty, simplification of goods
clearance procedure, zero-rated VAT, adequate land
in all future airports & no airport royalty for 5 years

Higher non-aeronautical revenues through

airport development and better utilisation of
commercial opportunities of city side

Route Dispersal Guidelines (RDGs)

rationalized and trading of Available Seat
Kilometers (ASKMs) permitted
AFFORDABLE
FLYING FOR ALL
Average airfare fell by 18% in 2016 over
average airfare in 2015, making air travel
affordable for everyone

Indian scheduled airlines carried more

than 10 Cr domestic passengers during
FY17 against 6.1 Cr in FY14, recording
growth of ~19%

Scheduled domestic flight movements during

2016 is 8.2 Lakh as against 7 Lakh
movements in FY14, 8.2% CAGR growth

Indian carriers operated 496 aircraft in

March 2017 up from 395 in 2014, orders for
purchasing 654 aircraft placed

Cargo carried registered over 10%

growth to 29.8 Lakh MT in FY16 from
25.3 Lakh MT in FY14
SIGNIFICANT
IMPROVEMENTS IN
PASSENGER
CONVENIENCE
AirSewa launched by the ministry to ensure
convenient and hassle-free air travel
experience

Over the last 3 years, number of

passengers complaints per 10,000 pax
fallen to 1.06, demonstrating 99.99%
satisfaction level

Airlines made responsible for

refunding tickets bought even through
their agents, within 30 days

Enhanced compensation for passengers

for cancellation and boarding denial; removal of
additional charges for cancellation of ticket and
name correction

Civil Aviation Requirements made

more passenger friendly for air travel
by Divyaang Jan
UDAN:
REGIONAL CONNECTIVITY SCHEME
Path breaking element of NCAP-2016, the scheme
envisions enhancing regional connectivity
through a market - based mechanism

Passenger fares capped at ` 2,500 for an hour

long flight to enhance affordability and connectivity

31 currently served airports, 12 underserved

airports and 27 unserved airports to connect
128 RCS routes

Revival of 50 airports through infrastructure

upgradation of ~ ` 4,500 Cr in the next two years

13 lakh new airline UDAN seats added anually

under first round of UDAN for a Viability Gap
Funding (VGF) of ` 205 Cr
EASE OF
DOING
BUSINESS
100% FDI allowed in Domestic Scheduled
Air Transport, Air Transport Services and
Regional Air Transport and 100% FDI
allowed under Automatic Route in Brownfield
airport projects

Route Dispersal Guidelines (RDGs) rationalized

for domestic operators for connecting remote areas

Open Skies Air Services Agreement offered

to 49 countries and 5 SAARC nations under
National Civil Aviation Policy 2016

No prior Government approval required for Indian

scheduled carriers to enter into code share
agreements with foreign carriers

Validity of initial NOC for Scheduled operators,

Scheduled Commercial Operators and Non
Scheduled Operators increased to 36 months
ROBUST SECURITY
ARCHITECTURE
India’s compliance rate of ICAO security
requirements at 99.59% and Effective
Implementation at 99.23%

Implementation of robust security

architecture across all airports and effective
supervision mechanism through regular security
audits

Removal of baggage stamping as a result of

constant review of passenger convenience and
security requirement across major airports from
Apr 1, 2017

1st country to draft a proposal of a No-Fly list

of unruly passengers for air safety of passengers and
crew

Anti–Hijacking Act enacted in 2016;

Implementation of policy to facilitate
transport/transfer of human organs at airports
ENHANCED SKILL
DEVELOPMENT
1st executive aviation course launched by India’s
first aviation university – Rajiv Gandhi National Aviation
University – in February 2017

Comprehensive skill-gap study conducted by

the Ministry to formulate a visionary Skill
Development plan

800 Air Traffic Controllers (ATCs) recruited by

Airports Authority of India (AAI) in the last 2 years; 400
more to be recruited in 2017 to comply with
growing human capital requirements

Formation of Aerospace and Aviation Skill

Sector Council (AASSC) to monitor growth of Skill
Development; identified 38 critical job roles to
align with National Skill Qualification Framework of
which 27 already available for affiliation

Industry-collaborative initiatives taken to

develop Apprenticeship Program for Aircraft
Maintenance Engineers (AMEs)
INNOVATION IN
TECHNOLOGY
 Launched GAGAN1: India’s 1st satellite
based navigation system to improve accuracy
of air navigation services

Introduced NOCAS 2.0 that streamlines

online process of timely NOC for height
clearances of buildings around airports

Commissioning of Category-III B Instrument

Landing System (ILS)3 in Jaipur & Lucknow,
assuring airlines all weather access to airports

Initiated eGCA platform offering online delivery

of 162 licensing and regulatory processes of DGCA

Implemented e-office: Online file management

system across the Ministry to enhance transparency,
improve efficiency and reduce time lag

1
GAGAN: GPS Aided Geo Augmented Navigation; 2NOCAS: No Objection Certificate Application
System; 3CATB ILS: advanced navigation and landing equipment aiding an aircraft to land under dense
foggy conditions, reduces delays, cancellations, and rerouting, prior to Jaipur and Lucknow, Delhi
was the only CAT IIIB complaint airport
Major Facts
Aviation Industry: One of the fastest growing industries in India with over 13.1 Cr total departures in
1 FY17, registering a 20% y-o-y growth

Passenger Traffic: 3rd largest aviation market by domestic air passenger traffic which stood at over 10 Cr.
2 In FY17

Airports: 75 airports opened in 75 years of Independence while 33 new airports have been started in just
3 1 year

Airlines: Distance flown by Scheduled Operators rose to 17k Cr. Km (FY17) from 11.4k Cr. Km (FY14),
4 recording a 14.3% CAGR growth

Fleet Strength: ~500 aircrafts of scheduled Indian carriers ferrying year around; orders placed for more
5 than 650 new aircrafts
 Ministry of Civil Aviation
Government of India

Cargo Traffic: Witnessing continuous expansion with total freight cargo at ~30 lakh MT1, recording a
6 10% growth from FY15

NSOPs: Undergoing strong revival, domestic non-scheduled passengers grew to 14.1 lakh (FY16)
7 registering a 6% growth

Commitment to greener airspace: Comprehensive regulatory policies and strategies adopted to reduce
8 aviation carbon footprints

Diversified Human Capital Base: ~2 Lakh people are employed in various segments across aviation
9 industry with a possibility of significant expansion going forward

Ensuring hassle free travel: Incorporated systematic approaches to redress passenger grievances, and
10 improve operational efficiencies across the system

1
as on 31st March 2016
 ONE OF THE
FASTEST GROWING
INDUSTRIES IN
17,008 INDIA 4961
11,404 395

Scheduled airlines: Scheduled aircrafts in operation

Passenger Kilometres performed (Cr km)

15.9 4061
11.6 361

Total Passenger traffic : Non-scheduled aircrafts in operation

Domestic and International (Cr.)

19.4 29.3
14.2 18.9

FY14
No. of aircraft hours flown (lakh hrs.)3 Cargo carried by Airlines3 (in lakh metric tonnes)
FY 17
FAVOURABLE DYNAMICS

India’s strong GDP growth 7.1% in 2017

Rising per capita income in India: Rs. 1.0

lakh (FY17) vs. Rs.0.6 lakh (FY10)

Travel & Tourism is a Rs. 9.4 lakh crore

strong industry

Strong policy support: NCAP

Rs. 77k Crore investments made in the

airport sector from FY12-17; private
investments total Rs. 59k Crore

Source: DGCA; 1Provisional figures as of 31st March 2017; 2 31st March 2016;
3
of Scheduled operations of Indian airlines
 TOP INTERNATIONAL AND
DOMESTIC ROUTES
TOP 10 INTERNATIONAL ROUTES TOP 10 DOMESTIC ROUTES

UAE MUM-DEL
Singapore
BLR-DEL
KOL-DEL
Saudi Arabia
BLR-MUM
Thailand MUM-GOA
Qatar DEL-PUN
Oman DEL-MAA
UK DEL-HYD
Malaysia MUM-MAA
Sri Lanka DEL-GOA
Hong Kong

0 1 2 3 0 2 4 6 8
Seats (in million) f or quarter ending Dec 2016 Seats (in Lakhs) f or March 2017

The UAE constituted almost half of the total
international seats from India, primarily led
by migrant workers and business market in
the Middle East Top 10 international routes
comprise 77% of overall traffic
Business centers such as Mumbai, Delhi,
Bangalore drive the passenger traffic
domestically

The UAE drives the international traffic from India while Mumbai to Delhi steers the domestic travel
AROUND 16 CR
PASSENGERS
FLOWN IN FY17
HISTORICAL TREND OF INDIAN PASSENGER TRAFFIC

10.4

8.5
7
6.1 5.8 6.1 Domestic Passengers
5.4 (Crore)
4.5 International
4.4 4
3.6 5.5 Passengers (Crore)
5
4 4.3 4.6
3.2 3.5 3.8
2.9
2.3 2.7
FY07
FY08
FY09
FY10
FY11
FY12
FY13
FY14
FY15
FY16
FY17
 INDIA HAS
SRINAGAR SOME OF THE
0.2

LARGEST AIRPORTS
25 31
IN THE WORLD
5.8

DELHI

0.4 GUWAHATI
JAIPUR 0.4 0.4
LUCKNOW

0.7 153 155

AHMEDABAD 0.2 1.6

INDORE KOLKATA

BHUBANESWAR

35 47 0.2

MUMBAI
4.5 156 169

0.7 1.5
0.2
PUNE VISAKHAPATNAM
HYDERABAD
Passengers traffic handled (crore) (FY17)#

0.7
GOA 2
112 130
ACI World Rankings
2.3
MANGALORE 1.8 CHENNAI Airport Airport
0.2 BENGALURU 133 135
Ranking in Ranking in
CALICUT 0.3 COIMBATORE 2015 2 2014
0.2

COCHIN 0.9

0.4
TRIVANDRUM
 KEY ACHIEVEMENTS

For the 1st time, Operation & Maintenance

contracts of Airport Terminal Buildings at
Jaipur & Ahmedabad to be awarded under
PPP route

701 airports connected under UDAN

Top 6 Airports* contributed 66% of total

Indian passenger traffic in FY17

Delhi and Mumbai airports combinedly handle

10.3 Crore passengers in FY17

Increased focus on airport city & aerotropolis

model to enhance non-aeronautical
revenues

Source: AAI; # Footfalls accounted for passenger traffic; *6 airports are Mumbai, Delhi, Hyderabad,
Bengaluru,Chennai & Cochin; 131 currently served, 27 unserved, 12 under served;
2
Airports Council International (ACI) World Rank 2015
DOMESTIC MARKET
KEY INDUSTRY PLAYERS

On- Time Performance (OTP) at 4 metro airports1

%
88.5
90 87.4
88
84.9 85.4 85.2
86 83.9
83.3
84 82 82.4
82 80.4
79.3
80 78.7
78

76

74

72
Air India Go Air Jet Airways Vistara Spice Jet Indigo

2016 2017
AIRLINES SCALING
NEW HEIGHTS
Passenger Load Factors (PLF) of various Scheduled Domestic
% Airlines
100 91.4 93.4
87.8 90.1 86.9
82.2 83.6 84.8 84.7 83.3 79.8 82.8
80.2 81.6 78.7
80 74.6 76.0 74.6
79.2
74.6
64.8 66.7
60
40
20
0

Mar-17 Apr-17
Source: DGCA; 4 metro airports include Bengaluru, Delhi, Hyderabad, Mumbai
1
 FLEET STRENGTH
600
496
(10.7%)
500 448
(9.5%)
395 409
378 383 378 (3.5%)
381 355 (4.5%)
400
No. of Aircrafts

(-0.8%) (1.3%) 340 (6.5%)

(4.4%)
(-11.2%)

300
( ) - % Growth
200

100

0
FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17

16.9
18
AIRCRAFT UTILISATION (12.7%)
15
16 14.6 14.3 (4.9%)
13.5 (8.1%) (9.2%)
13.1
Aircraft Hours flown(Lakh hrs.)

14 12.5 (8%) (-10.3%)

12.1
(3.3%)
11.4 (6.1%)
12

10

8 ( ) - % Growth
6

0
FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16

*Average Seat Capacity= Total ASK flown/ Total Aircraft Km. Flown.; * FY17 provisional figures
INDIAN SKIES HAVE
~500 AIRCRAFTS
FERRYING YEAR ROUND

Over 8.1 lakh scheduled domestic aircraft

movements in FY17*, 16% growth over FY16

About 1.4 lakh scheduled international aircraft

movements of Indian airlines in FY17*, 9.7% growth
over FY16

654 new aircraft orders placed by Domestic carriers

Over 3,763 hours flown per aircraft, increase of 3%

from 3,668 in FY15

Source: DGCA; *Provisional FY17 data for Scheduled Operators

HISTORICAL TREND OF FREIGHT TRAFFIC
Freight Traffic carried by Scheduled Carriers

20
18.6
18
16.6
16
15.0 14.7 14.4 15.4
14.1
Freight Cargo (in Lakh Metric Tonnes)

14
12.7
12 11.5 11.5 10.5 11.2
10 9.9
8.5 8.4
8.1
7.8
8
6.9
6 5.7 5.5

0
FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16

Domestic International
CARGO TRAFFIC
WITNESSING
EXPANSION
Regional Connectivity Scheme to boost air cargo growth,
regulations to ease business and development of multimodal
cargo hubs

Reduction in free period from 72 hrs to 48 hrs for Import &

Export cargo

Advisory issued on service level standards leading to reduced

dwell time

17 Common User Domestic Cargo Terminals (CUDCTs) in AAI

airports; 15 developed during FY14 to FY17

More than 52% of Outbound Freight from India goes to Africa

& Middle East

India gets Inbound Freight in equal proportion from all over the
world, except the Americas

Source: AAI, DGCA

NON-SCHEDULED OPERATORS
450
409 412 406
393
400 370 366 361
350 327

300 272

250 229

200 183
156 147
150 127 134 125 126
122 120 123
99
100 66
56
44
50

0
FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16

No. of Operators No. of Aircrafts*

Market Share

Others
20.1%

Out of the total 54

non-scheduled
MAJOR NON-SCHEDULED Helicopter operators,
Heligo Charters
9.1%
Pawan Hans
43.7%

OPERATORS top 3 operators

accounted for 80% of
Global Vectra
the total number of 27.1 %
flights operated in FY16
NSOP UNDERGOING
STRONG REVIVAL
Over 14.1 lakh domestic non-scheduled passengers
in FY16, 6% growth over FY15

Over 3.3 lakh domestic NSOP departures in FY16,

5.6% growth over FY15

India’s 1st dedicated Heliport launched at Rohini in

Delhi in FY17

No prior ATC clearance required in airspace

below 5,000 feet* for Helicopters and seaplanes

Source: DGCA;* In areas other than controlled airspace

 AIRPORTS GOING GREEN
Chandigarh
Airport

Delhi
Airport

Jaipur
Airport

Daily generational capacity through Solar Power making it

Kolkata Airport
absolutely power neutral airport
Vadodara Harni
Airport
Certification for green buildings, rooftop solar power generation,
sewage treatment plants, rain water harvesting facilities

Commissioned construction of large solar power plants to

Mumbai
Airport Hyderabad save on total expenditure by almost one – third and
Airport
reduced carbon footprints

Incorporated advance advanced security systems,

energy-saving cooling mechanism, rainwater harvesting
set-up & super sensitive fire safety alarm
Tirupati
Bengaluru Airport
Airport

Cochin
International Airport
INDIA’S COMMITMENT
TO GREENER AIRSPACE
World’s 1st fully operational solar powered airport at Kochi

National Excellence Award* for AAI for use and promotion

of solar energy by Ministry of New and Renewable Energy
(MNRE) in FY17

AAI was conferred 2 prestigious SKOCH BSE Award for

Environmental Protection (Green Technology) for
Chandigarh Airport Project in FY17

Solar PV Policy: Government targets 146 MW solar energy

across all airports;12.65 MW generated by AAI till
March 2017

Energy audits and Water audits being conducted in AAI and

other agencies under the Ministry
Source: AAI Airports India Business Magazine April June 2017, *under PSU category, Categories: Two
Hundred Projects of India & Top Thirty Projects of India
HUMAN CAPITAL BASE
Total Employees across Aviation Sector : ~2 Lakh Major Employment Segments

Number of employees (in ‘000) No. of personnel (in '000)

2015 2015

MRO
1
No. of personnel
Job Roles (in ‘000)
2015
Airports (including Terminal and Airside
28
ANS and CNS) Ground Handling
33
Airside Management 14
Cargo
71
Flight and Cabin Crew 11
Ground Handling
35 MRO(Airlines) 11

CNS & ATC 7

Airlines
Pilots and Co pilots 5
55 Aircraft Maintenance
0.5
Engineers
DEVELOPING HUMAN
RESOURCE POOL
Setting up of Rajiv Gandhi National Aviation University to
offer graduate and higher level degree courses in aviation

On 26th Feb’17, 1st all-women flight operated

around-the-globe by Air India

India has 51 DGCA approved AME training institutes

& 29 DGCA approved flying training organizations

5571 Commercial Pilot Licenses issued in FY17

4601 Airline Transport Pilot Licenses issued in FY17

Source: Comprehensive Skill Gap Analysis and Future Road Map for Skill Development in Civil Aviation
Sector, 2016 ; 1 DGCA Provisional figures
AirSewa
Launch of AirSewa, an integrated portal through web (airsewa.gov.in)
and a mobile app for both android and iOS platforms
1st time brought together all stakeholders of aviation sector on one
platform
Single-platform mechanism for customer grievance redressal,
integrated back-office operations, flight status/schedule information,
airport Information & FAQs
Passengers can easily track Air Sewastatus of grievances, provide
complaint
feedback & rate overall experience & satisfaction level

Project DISHA
Largest airport transformation efforts taken by AAI in 10 airports
10 airports are Chennai, Kolkata, Lucknow, Varanasi, Coimbatore,
Bhubaneshwar, Goa, Trivandrum, Pune, and Guwahati; constitute
almost 60%3 of total AAI traffic
DISHA envisions enhancing non aeronautical revenue through fixture of
basic airport facilities and systematic capacity building in airport
infrastructure through best in class business processes
Implementation of DISHA has led to operational efficiency, improving
customer service and travel experience in these airports
ENSURING HASSLE
FREE TRAVEL
Approval of e-boarding facility for domestic fliers to
reduce waiting time for baggage check-in and security
clearance

91.4% of all grievances redressed till date* through AirSewa

platform - 95% Airport-related issues, 94% Immigration,
93% Security and 92% Airline-related issues resolved

Implementation of DISHA1 by AAI has led to almost

25-50% reduction in queuing time2 in 10 of its airports,
added additional passenger traffic in these airports,
improving overall passenger travel experience

1
* From 26 Nov 2016 to 16 May 2017; DISHA – Driving Improvements in Service and Hospitality at
Airports; Queuing time in entry, check in, and security; 3As per 2015-16 passangers traffic
2
Major Facts
Region-wise
Northern Region: Recorded a CAGR of 20% in passenger traffic, 16% in Air Traffic Movements, and 11%
1 in Freight traffic in the two years

Western Region: Recorded a CAGR of 15% in passenger traffic, 9% in Air Traffic Movements, and 7% in
2 Freight traffic in the two years

Srinagar Airport Vadodara Airport

 Ministry of Civil Aviation
Government of India

Southern Region: Recorded a CAGR of 18% in passenger traffic, 14% in Air Traffic Movements, and 7%
3 in Freight traffic in the two years

Eastern and North Eastern Region: Recorded a CAGR of 23% in passenger traffic, 13% in Air Traffic
4 Movements, and 9% in Freight traffic in the two years

Hyderabad Airport Kolkata Airport

NORTHERN REGION
UDAN scheme launched from Shimla to Delhi route in
April 2017

New Civil Air terminal inaugurated at Bathinda; initiated

development of airport at Kishangarh

Inauguration of New terminal buildings at Bikaner,

Chandigarh, and Khajuraho

Provision of CAT IIIB Lighting System for Taxi guidelines

and apron parking bays in Jaipur and Lucknow

Common User Domestic Cargo Terminals (CUDCT)

operationalized at Lucknow and Srinagar

1
includes only Khajuraho and Gwalior
WESTERN REGION
One of the first operational routes under UDAN flagged
off between Nanded and Hyderabad in Apr 2017

Inauguration of New Terminal buildings at Vadodara and

Goa

Foundation stone laid for setting up of greenfield airport

at Mopa in Goa and in -principle approval granted for
setting up of greenfield airports Dholera (Gujrat)

Tendering process for award of Navi Mumbai

International Airport completed

Common User Domestic Cargo Terminal (CUDCT)

facility operationalised at Goa, Ahmedabad, Aurangabad,
and Indore

Source: AAI; 1 Includes only Jabalpur, Indore, Bhopal, Panna, Satna, and Khandwa
SOUTHERN REGION
UDAN scheme launched off from Kadapa – Hyderabad
route in April 2017

New terminal buildings inaugurated at Tirupati, Kadapa,

Vijayawada, and Kochi

Common User Domestic Cargo Terminals(CUDCTs)

operationalised at Madurai, Mangaluru,
Vishakapatnam and Chennai

In -principle approval granted for setting up of Greenfield

airports at : Dagadarthi (Andhra Pradesh); Orvakal (Andhra
Pradesh); Bhogapuram (Andhra Pradesh)

Sites cleared for setting up New Greenfield airport at: -

Kothagudem (Telangana), process already initiated site
being cleared

1
Coimbatore CUDCT operational before 2014
EASTERN AND NORTH
EASTERN REGION
Construction of 3 new Hangars in Guwahati airport

Strengthening and extension of existing Runway at Tezu

airport, Arunachal Pradesh

Construction of new Integrated office Complex – AAI &

BCAS office – at Bhubaneshwar, Orissa

Common User Domestic Cargo Terminal (CUDCTs)

operationalised at Kolkata, Bagdogra, Raipur,
Bhubaneshwar and Ranchi
 Ministry of Civil Aviation
Government of India

Ministry of Civil Aviation

Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi - 110003
Website: http://www.civilaviation.gov.in | Tel No.: (011) 24610358, 24610350, 24626001