Additional terms for Loqbox Rent

1. WHAT IS LOQBOX RENT?

1.1 Loqbox Rent enables you to enhance your credit worthiness by allowing us to report your rental
payments to Credit Reference Agencies, currently Experian. The service is provided by Loqbox Technology
UK Limited, which is registered with the Information Commissioner’s Office with number Z3176777.

2. HOW DOES IT WORK?

2.1 Loqbox Rent is available to those with Loqbox Membership and to Premium members. You can apply
for Loqbox RENT in the Loqbox Members' Area or via the Loqbox website.

2.2 We will report your monthly rental payments to Credit Reference Agencies (“CRAs”), currently
Experian, through their Rental Exchange, after you have made 6 consecutive monthly rent payments to the
same recipient at the same amount and date each month (if you pay rent weekly, then we can report after you
have made 26 consecutive weekly rental payments). We will then be able to report to the CRAs each month
after that.

2.3 We will require you to have an Open Banking connection with our partner Moneyhub (See Clause 3).
You will be taken to the Moneyhub website as part of the application process for Loqbox Rent, where you
will be required to consent to your bank data being shared with us for the purpose of reporting your rental
payments. You will then be taken to your own banking App or your bank’s website in order for them to
authenticate that it is you.

2.4 If the amount of your rent payment is the same as or greater than the expected amount then we are able
to report that amount for the month, however if the amount is less and you have not notified us of any
change in your tenancy agreement we will not be able to report it.

2.5 Note that in a House of Multiple Occupancy your monthly rental amount is based on your individual
share of rent and not the total rental amount.

2.6 You have a 5 day ‘grace period’ in which to make your monthly payment either side of the usual
payment date. If you make your rental payment within that 5 day period we will be able to report the
payment as being made. If we are unable to identify the expected rental payment within that 5 day period,
we will notify you that we are unable to find the rental payment and that no performance data has been
reported for that month.

2.7 You must notify us if you change your tenancy or if the date on which your rental payment is made. If
you do not, then we may not be able to recognise the payment from your Open Banking transaction data and
therefore will not be able to report that rental payment to the CRAs.

2.8 If you move house or there are other changes to the details of your tenancy you should notify us and
update the details of your Loqbox RENT. We will then be able to continue to report your rent payments if
you have already made 6 consecutive payments in line with clause 2.2.

2.9 If you do not make rent payments for 1 or 2 months, we will continue to report your rent payment history
to the CRAs. However, if you do not make rent payments for 3 consecutive months or more then rent
reporting will cease and you will need to make 6 consecutive monthly rent payments before rent reporting
can resume.

3. MONEYHUB
3.1 These Terms & Conditions govern the supply of Account Information Services, which are regulated
under the Payment Services Regulations 2017. Moneyhub Financial Technology Ltd, (“Moneyhub”) are
providing these services on behalf of Loqbox Technology UK Limited.

3.2 Moneyhub Financial Technology Ltd is a limited company registered in England and Wales (company
reg. no. 06909772) with its registered office and principal trading address is at Moneyhub, C/O Roxburgh
Milkins Limited Merchants House North, Wapping Road, Bristol, BS1 4RW, United Kingdom; VAT
number GB343601232. Moneyhub is registered with the Information Commissioner (No. Z2507137).
Moneyhub is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017
(reference number: 809360) for the provision of payment services.

3.3 Full conditions of use for the Moneyhub API service are available here:
https://content.moneyhub.co.uk/terms/api-terms-v1.pdf.

4. FAIR PROCESSING NOTICE FROM EXPERIAN

4.1 Not only will we be able to work with you more closely to manage your existing tenancy agreement,
your track record as a tenant will enable Experian to use the information supplied to them to assist other
landlords and organisations to:

assess and manage any new tenancy agreements you may enter into;
assess your financial standing to provide you with suitable products and services;
manage any accounts that you may already hold, for example reviewing suitable products or
adjusting your product in light of your current circumstances;
contact you in relation to any accounts you may have and recovering debts that you may owe;
verifying your identity, age and address, to help other organisations make decisions about the
services they offer;
help to prevent crime, fraud and money laundering;
screen marketing offers, where you have an existing relationship with a company, to make sure they
are appropriate to your circumstances;
for Experian to undertake statistical analysis, analytics and profiling,
and for Experian to conduct system and product testing and database processing activities, such as
data loading, data matching and data linkage.

4.2 If you would like to see more information on these, and to understand how the credit reference agencies
each use and share rental data as bureau data (including the legitimate interests each pursues) this
information is provided in this link: www.experian.co.uk/crain (Credit Reference Agency Information
Notice (CRAIN)). (For a paper copy, please get in touch with us or with Experian using the contact details in
this letter).

4.3 As we introduce reporting to the other CRAs we will update this notice with privacy and processing
considerations for a particular agency.