Professional Documents
Culture Documents
Jamie Dimon, CEO, JP Morgan Chase & Co, June 29, 2023
Jamie Dimon, CEO, JP Morgan Chase & Co, June 29, 2023
Mr. Dimon:
On June 2, 2023 I closed my Chase Total Checking Account because Chase Bank
failed to protect me from unauthorized lenders, certain Indian Tribes engaged in
what amounts to loan sharking. A letter from the Florida Office of Financial
Regulation (OFR) dated May 19, 2023 says loans made by unauthorized lenders
are unenforceable and uncollectable in Florida, and is included in my enclosed
Chase Disputed Transaction(s) Questionnaire for the following claims:
Later Camila Hernandez Felipe at the Ocala Chase Bank branch faxed my Disputed
Transaction(s) Questionnaires to Chase Bank.
Julia Olson and Camila Hernandez Felipe each provided me exceptional customer
service. I am age 67 and appreciate their kindness and professionalism.
Chase Bank,
RE: Claim number 874855016730001
At this time it appears Chase Bank plans to violate Florida law, and my
consumer rights, by paying Makwa Finance, an unauthorized lender,
$257.92 for a claim that is unenforceable and uncollectable under section
560.125(1), of the Florida Statutes. I urge Chase Bank to reconsider its
unlawful action. Thank you.
Sincerely,
Neil J. Gillespie
Chase Bank did not response, so I closed my account. On June 6, 2023 I got this
secure message from Chase (0337) at 3:56 PM:
On June 6, 2023 I got this secure message from Chase (0337) at 4:51 PM:
2
Mr. Jamie Dimon, CEO June 29, 2023
JP Morgan Chase & Co.
We're sorry that we've been slow in responding to the message you sent to us
between May 27 and June 1 through chase.com or the Chase Mobile app.
We resolved the technical issue that delayed us. We are working to respond
to your message, though it may take us about two weeks. If the matter is
urgent, please resend the message.
Chase Bank made good on its threat to debit my account. My closed account
(6624) shows two debits in the amount of $257.92 each:
A letter from Chase Bank dated June 8, 2023 says “we are removing $320.03 from
your account on or after 06/16/2023” in Claim number: 874855016730001, which
is FSST Management Services, LLC d/b/a/ 605 Lending. Actually, Chase Bank
removed $320.03 from my closed account twice, the second time without notice:
Date Jun 16, 2023 Description 605 Lending PAYMENT PP Amount -$320.03
Date Jun 27, 2023 Description 605 Lending PAYMENT PP Amount -$320.03
As of June 29, 2023, my closed Chase Bank Account (6624) shows an overdraft of
-$1,150.90. So it appears Chase Bank is cooperating with unauthorized lenders
Makwa Finance LLC and FSST Management Services, LLC (d/b/a 605 Lending).
3
Mr. Jamie Dimon, CEO June 29, 2023
JP Morgan Chase & Co.
Background.
On March 3, 2018 I opened a Chase Total Checking Account, with direct deposit,
and have been a Chase Bank customer since then, until June 2, 2023 when I closed
my account for the reasons shown in this letter.
On May 19, 2022 I was wrongly evicted from my home of the past 18 years after
foreclosure on a federal HECM reverse mortgage. I am currently challenging the
eviction and foreclosure in the Marion County Circuit Court, Fifth Judicial Circuit,
Florida, see Neil J. Gillespie v. Federal National Mortgage Association (FNMA)
a.k.a. FANNIE MAE, case no. 2021-CA-2179.
From May 19, 2022 through January 2, 2023, I was homeless. I lived in hotels
when possible, or my Dodge Grand Caravan. Although I am age 67 and retired, I
constructed homes and did other temporary work.
On January 2, 2023 I opened an office for my Justice Network in the Starting Gate
Executive Offices, 2801 SW College Rd., STE 3, in Ocala, Florida, 34474. The
Justice Network is a civil rights organization engaged in advocacy, education,
news gathering and dissemination, and helping people fight injustice.
https://www.facebook.com/Justice-Network-150432974991704/
4
Mr. Jamie Dimon, CEO June 29, 2023
JP Morgan Chase & Co.
Unfortunately, for reasons beyond my control, I was unable to repay those loans as
planned, and a total of $1,150.90 was taken by ACH debt from my Chase Bank
account 0337 by the Indian Tribe loan sharks, Makwa, LLC and FSST
Management Services, LLC, d/b/a 605 Lending. Therefore I complained about this
matter to the Florida Office of Financial Regulation.
On May 19, 2023, the Florida Office of Financial Regulation wrote me in part:
The Office of Financial Regulation (OFR) has completed its review of your
complaints. Unfortunately, the payday lenders in question are not licensed
by the OFR. Licensed Florida payday lenders (also known as deferred
presentment provider or installment deferred presentment providers) are
regulated by the OFR. However, a growing number of unlicensed payday
lending companies are preying on consumers. These unauthorized
companies charge interest and fees in excess of the permissible limits
mandated by the state.
Florida has extensive rules that govern how payday lenders operate.
Unlicensed lenders advertise loans that fail to comply with Florida’s
consumer protection laws, including the number of payday loans that a
consumer can have open at one time, the amount of the loan, and allowable
fees. While the offer of immediate cash might be enticing, these loans prey
upon consumers who may be experiencing financial distress and evade all
the consumer protections offered by Florida law.
I provided by email the OFR letter to Makwa LLC and got this response by email
on Friday, June 2, 2023: (Enclosed)
5
Mr. Jamie Dimon, CEO June 29, 2023
JP Morgan Chase & Co.
The Company issues loans in accordance with the Tribe’s Tribal Consumer
Financial Services Regulatory Code and it is licensed under Tribal law. The
customer’s loan agreement provided that it would be governed by the laws
of the Tribe, without regard to the laws of any state. The interest and fees
applicable to the loan are permitted by Tribal law. They were accurately and
clearly reflected in the loan agreement that you, the customer signed before
receiving the loan. Our customers also receive a TILA disclosure that
outlined the amount and date of each payment required under the loan
agreement. Due to its immunity, the loan is not subject to state law and the
Company is not required to be licensed with any state, which results in to
making the loan Legal.
Makwa Finance
Customer Service Department
P.O. Box 343
Lac du Flambeau, WI 54538
Tel: (855)853-4392 Fax: (888)919-4182
Makwa Finance
Customer Service Department
Lac du Flambeau, WI 54538
customerservice@makwafinance.com
6
Mr. Jamie Dimon, CEO June 29, 2023
JP Morgan Chase & Co.
Please be advised that Neil Gillespie is not Native American, and is not
subject to Indian Reorganization Act of 1934. Neil Gillespie is not a member
of a federally recognized Indian tribe and is not subject to Tribal Law.
Neil Gillespie is a citizen of Florida, and a citizen of the United States, under
the Constitution and laws of Florida, and of the United States, including the
Fourteenth Amendment. Neil Gillespie resides in Marion County, Florida,
not on Tribal land.
Any loans made in accordance with the Tribe’s Tribal Consumer Financial
Services Regulatory Code under Tribal law are void, unenforceable, and
uncollectable, when made to a non-Tribal person not subject Indian
Reorganization Act of 1934.
Makwa Finance may have tribal sovereign immunity, that is a legal question.
But Chase Bank does not have tribal sovereign immunity. Neil Gillespie
closed his account with Chase Bank, thereby ending Makwa Finance's
access to his money.
The Florida Office of Financial Regulation stated that loans made by Makwa
Finance are unenforceable and uncollectable under section 560.125(1), of
the Florida Statutes because Makwa Finance is an unauthorized lender.
Therefore, Makwa Finance's loans are void in Florida.
Sincerely,
Neil J. Gillespie
Ocala, Florida
7
Mr. Jamie Dimon, CEO June 29, 2023
JP Morgan Chase & Co.
I would also note that on June 2, 1924, President Calvin Coolidge signed into law
the Indian Citizenship Act, which authorized the Secretary of the Interior to issue
certificates of citizenship to Indians, see Public Law 68-175, 43 STAT 253,
codified under 8 U.S.C. ch. 12, subch. III § 1401b.
American Indians or Native Americans are Citizens of the United States with the
right to vote. Like other U.S. citizens, Native Americans have a right to decide who
should represent them at local, state, and federal levels.
Recently the U.S. Supreme Court, in Haaland v. Brackeen2, the Indian Child
Welfare Act (ICWA) decision in petition no. 21-376 for writ of certiorari, held by a
7-2 vote that the law does not impermissibly impose a federal mandate on
traditionally state-regulated areas of power. “Despite the win for the Indian Tribes
on Thursday, Chief Hoskin is worried about other Indian preferences outside of
adoptions: statutes that give special preferences for Indian gaming, Indian
contracting and Indian employment at the Bureau of Indian Affairs.”3 "I'm always
braced for the next challenge particularly on equal protection grounds because
there's a whole lot of statutes out there that are specific to bringing justice and
fairness to Indian country," he said.
Chase Bank does not enjoy sovereign immunity as an Indian Tribe engaged in loan
sharking. Indian Tribes preying on poor U.S. citizens with interest rates of 766
percent and 500 percent does not bring justice and fairness to Indian County. In my
view it makes Indian Tribes into RICOs, Racketeer Influenced and Corrupt
Organizations in violation of 18 U.S.C. §§ 1961–1968.
1
https://www.bia.gov/frequently-asked-questions
2
https://www.supremecourt.gov/opinions/22pdf/21-376_7l48.pdf
3
https://www.npr.org/2023/06/15/1182121455/indian-child-welfare-act-supreme-court-decision
8
Mr. Jamie Dimon, CEO June 29, 2023
JP Morgan Chase & Co.
Sincerely,
Neil J. Gillespie
2801 SW College Rd., STE 3
Ocala, FL 34474
Tel. 352-239-9037
Email: celticein@yahoo.com
9
1llIlllG~lmillllll CLMSENC0015
CHASE
Customer Name: NEIL GILLESPIE Customer Claims Department
Claim Number: 794855899880001 Mail Code TX3-7849
Account Number: 858610337 PO Box 659809
San Antonio, TX 78265-9109
Phone: 1-866-564-2262
Fax: 1-866-701-9886
Please complete, sign and return this form to us as soon as possible using the contact information above.
1. Please read the statement below, select an option then sign and date the form.
o I am an authorized signer on, or otherwise have authority to act with respect to, the account
identified above. I have reviewed the circumstances of the ACH transaction{s) identified in this
questionnaire. I certify that the debit was not authorized and that itlthey were not originated with
fraudulent intent by me or any person acting in concert with me.
-..J/J I am an authorized signer on, or otherwise have authority to act with respect to, the account
/identified above. I have reviewed the circumstances of the ACH transaction(s) identified in this
questionnaire. I certify that the debit was not in accordance with the terms of the authorization and that
the following, to the best of my ability to identify, is the reason for that conclusion:
s/;rJ~~.3 £ ~- ..
Da~ 7 Daytime phone number
"the payday lenders in question are not licensed by the OFR. Licensed
Florida payday lenders (also known as deferred presentment provider or
installment deferred presentment providers) are regulated by the OFR.
However, a growing number of unlicensed payday lending companies are
preying on consumers. These unauthorized companies charge interest ~d
fees in excess of the permissible limits mandated by the state."
Therefore, 605 Lending (FSST Management Services, LLC) and Makwa LLC are
unauthorized lenders in the state of Florida; and:
,
"Effective July 1, 2014, the Florida Legislature provided additional
protections to consumers in this state through a new law that renders
any payday loan made by unauthorized lenders unenforceable and
uncollectable in Florida (see §560.125(1), Florida Statutes)."
Neil J. Gillespie
2801 SW College Rd, STE 3
Ocala, FL 34474
Tel: 352-239-9037
Email: celticein@yahoo.com
Commissioner Russell C. Weigel, III
May 19,2023
The Office of Financial Regulation (OFR) has completed its review ofyour complaints.
Unfortunately, the payday lenders in question are not licensed by the OFR. Licensed Florida
payday lenders (also known as deferred presentment provider or installment deferred
presentment providers) are regulated by the OFR. However, a growing number of unlicensed
payday lending companies are preying on consumers. These unauthorized companies charge
interest and fees in excess of the permissible limits mandated by the state.
Florida has extensive rules that govern how payday lenders operate. Unlicensed lenders advertise
loans that fail to comply with Florida's consumer protection laws, including the number of
payday loans that a consumer can have open at one time, the amount ofthe loan, and allowable
fees. While the offer of immediate cash might be enticing, these loans prey upon consumers who
may be experiencing financial distress and evade all the consumer protections offered by Florida
law.
iU
tJective July 1,2014, the Florida Legislature provided additional protections to
consumers in this state through a new law that renders any payday loan made by
unauthorized lenders unenforceable and uncollectable in Florida (see §560.125(l), Florida
tatutes).
Under Florida Law, payday loans (deferred presentment transactions) must adhere to the
following guidelines:
www.flofr.gov
200 East Gaines Street, Tallahassee, Florida 32399-0370
PH: (850) 487-9687 - FAX (850) 410-9663
• The fee may not exceed 10 percent ofthe amount borrowed. The lender may charge an
additional $5.00 verification fee, which must be supported by actual costs to the lender.
• Loan term must be between 7 and 31 days.
• Lender must provide the consumer a 60-day grace period without additional charge if the
consumer is unable to pay the loan in full by the end of the loan term.
Under Florida Law, installment payday loans (installment deferred presentment transactions)
must adhere to the following guidelines:
The following websites provide additional information on how to handle collection agencies:
The Federal Bureau oflnvestigations has issued National Press Releases regarding two common
topics that consumers have experienced with Internet Payday Loans & collections thereof:
http://www.ftc.gov/bcp/edu/microsites/freereports/index.shtml
We appreciate your bringing this matter to our attention. The information that you provided will
be used as part of a method of identifying lenders for further examination and review.
Sincerely,
e!rbc.tl:)-i\. ed~~
Elizabeth Ralstin
Financial Examiner Analyst II
Division of Consumer Finance
Bureau of Enforcement
elizabeth.ralstin@f1ofr.gov
(850) 410-9811
l"III~~~tllll"l CLMSENC0015
CHASE 0
Customer Name: NEIL GILLESPIE Customer Claims Department
Claim Number: 874855016730001 Mail Code TX3-7849
Account Number: 858610337 PO Box 659809
San Antonio, TX 78265-9109
Phone: 1-866-564-2262
Fax: 1-866-701-9886
Please complete, sign and return this form to us as soon as possible using the contact information above.
1. Please read the statement below, select an option then sign and date the form.
oidentified
I am an authorized signer on, or otherwise have authority to act with respect to, the account
above. I have reviewed the circumstances of the ACH transaction(s) identified in this
questionnaire. I certify that the debit was not authorized and that iVthey were not originated with
fraudulent intent by me or any person acting in concert with me.
~ am an authorized signer on, or otherwise have authority to act with respect to, the account
Identified above. I have reviewed the circumstances of the ACH transaction(s) identified in this
questionnaire. I certify that the debit was not in accordance with the terms of the authorization and that
the following, to the best of my ability to identify, is the reason for that conclusion:
"the payday lenders in question are not licensed by the OFR. Licensed
Florida payday lenders (also known as deferred presentment provider or
installment deferred presentment providers) are regulated by the OFR.
However, a growing number of unlicensed payday" lending companies are
preying on consumers. These unauthorized companies charge interest and
fees in excess of the permissible limits mandated by the state."
Therefore, 605 Lending (FSST Management Services, LLC) and Makwa LLC are
unauthorized lenders in the state of Florida; and:
Neil J. Gillespie
2801 SW College Rd, STE 3
"Ocala, FL 34474
Tel: 352-239-9037
Email: celticein@yahoo.com
Commissioner Russell C. Weigel, III
May 19,2023
The Office of Financial Regulation (OFR) has completed its review ofyour complaints.
Unfortunately, the payday lenders in question are not licensed by the OFR. Licensed Florida
payday lenders (also known as deferred presentment provider or installment deferred
presentment providers) are regulated by the OFR. However, a growing number of unlicensed
payday lending companies are preying on consumers. These unauthorized companies charge
interest and fees in excess ofthe permissible limits mandated by the state.
Florida has extensive rules that govern how payday lenders operate. Unlicensed lenders advertise
loans that fail to comply with Florida's consumer protection laws, including the number of
payday loans that a consumer can have open at one time, the amount of the loan, and allowable
fees. While the offer of immediate cash might be enticing, these loans prey upon consumers who
may be experiencing fmancial distress and evade all the consumer protections offered by Florida
law.
Under Florida Law, payday loans (deferred presentment transactions) must adhere to the
following guidelines:
www.t1oft.goY
200 East Gaines Street, Tallahassee, Florida 32399-0370
PH: (850)487-9687 - FAX (850)410-9663
• The fee may not exceed 10 percent ofthe amount borrowed. The lender may charge an
additional $5.00 verification fee, which must be supported by actual costs to the lender.
• Loan term must be between 7 and 31 days.
• Lender must provide the consumer a 60-day grace period without additional charge if the
consumer is unable to pay the loan in full by the end of the loan term.
Under Florida Law, insta]]ment payday loans (installment deferred presentment transactions)
must adhere to the fo]]owing guidelines:
The following websites provide additional information on how to handle collection agencies:
The Federal Bureau of Investigations has issued National Press Releases regarding two common
topics that consumers have experienced with Internet Payday Loans & collections thereof:
Review your credit report for errors or inaccuracies. Consumers may receive a free copy of their
credit report once every 12 months from each of the three major credit agencies (Equifax,
Experian, and Transunion):
http://www.ftc.gov/bcp/edulmicrosites/freereports/index.shtml
We appreciate your bringing this matter to our attention. The infonnation that you provided will
be used as part ofa method of identifying lenders for further examination and review.
Sincerely,
Elizabeth Ralstin
Financial Examiner Analyst II
Division of Consumer Finance
Bureau of Enforcement
eJizabeth.ralstin@flofr.gov
(850) 410-9811
6/1/23, 11:37 AM Secure Messages - chase.com
been sent.
Summary
https://secure02ea.chase.com/web/auth/dashboard#/dashboard/secureMessagesArea/smcForms/newMessageConfirmation 1/2
6/1/23, 11:37 AM Secure Messages - chase.com
Sincerely,
Neil J. Gillespie
2801 SW College Road, Suite 3
Ocala, Florida 34474
Tel: 352-239-9037
Email: celticein@yahoo.com
Attachments
Attachments
See 2
attachments files
OK
https://secure02ea.chase.com/web/auth/dashboard#/dashboard/secureMessagesArea/smcForms/newMessageConfirmation 2/2
Commissioner Russell C. Weigel, III
The Office of Financial Regulation (OFR) has completed its review of your complaints.
Unfortunately, the payday lenders in question are not licensed by the OFR. Licensed Florida
payday lenders (also known as deferred presentment provider or installment deferred
presentment providers) are regulated by the OFR. However, a growing number of unlicensed
payday lending companies are preying on consumers. These unauthorized companies charge
interest and fees in excess of the permissible limits mandated by the state.
Florida has extensive rules that govern how payday lenders operate. Unlicensed lenders advertise
loans that fail to comply with Florida’s consumer protection laws, including the number of
payday loans that a consumer can have open at one time, the amount of the loan, and allowable
fees. While the offer of immediate cash might be enticing, these loans prey upon consumers who
may be experiencing financial distress and evade all the consumer protections offered by Florida
law.
Under Florida Law, payday loans (deferred presentment transactions) must adhere to the
following guidelines:
www.flofr.gov
200 East Gaines Street, Tallahassee, Florida 32399-0370
PH: (850) 487-9687 – FAX (850) 410-9663
• The fee may not exceed 10 percent of the amount borrowed. The lender may charge an
additional $5.00 verification fee, which must be supported by actual costs to the lender.
• Loan term must be between 7 and 31 days.
• Lender must provide the consumer a 60-day grace period without additional charge if the
consumer is unable to pay the loan in full by the end of the loan term.
Under Florida Law, installment payday loans (installment deferred presentment transactions)
must adhere to the following guidelines:
The following websites provide additional information on how to handle collection agencies:
The Federal Bureau of Investigations has issued National Press Releases regarding two common
topics that consumers have experienced with Internet Payday Loans & collections thereof:
Review your credit report for errors or inaccuracies. Consumers may receive a free copy of their
credit report once every 12 months from each of the three major credit agencies (Equifax,
Experian, and Transunion):
http://www.ftc.gov/bcp/edu/microsites/freereports/index.shtml
We appreciate your bringing this matter to our attention. The information that you provided will
be used as part of a method of identifying lenders for further examination and review.
Sincerely,
Elizabeth Ralstin
Financial Examiner Analyst II
Division of Consumer Finance
Bureau of Enforcement
elizabeth.ralstin@flofr.gov
(850) 410-9811
6/9/23, 2:27 AM Yahoo Mail - Re: Loan No. 6505514 - Makwa Finance - Installment Loan
To: customerservice@makwafinance.com
Makwa Finance
Customer Service Department
Lac du Flambeau, WI 54538
customerservice@makwafinance.com
Please be advised that Neil Gillespie is not Native American, and is not
subject to Indian Reorganization Act of 1934. Neil Gillespie is not a
member of a federally recognized Indian tribe and is not subject to
Tribal Law.
about:blank 1/3
6/9/23, 2:27 AM Yahoo Mail - Re: Loan No. 6505514 - Makwa Finance - Installment Loan
enterprise, and by its own admission, operates its loan sharking activity
through a series of shell corporations, including LDF Holdings, and
L.D.F. Business Development Corporation.
Sincerely,
/s/
Neil J. Gillespie
Ocala, Florida
The Company is a wholly owned and operated subsidiary of LDF Holdings, LLC (“LDF Holdings”). LDF Holdings is a
wholly owned and operated subsidiary of the L.D.F. Business Development Corporation, which is a wholly owned and
operated economic arm and instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized
under a Constitution pursuant to the Indian Reorganization Act of 1934, 48 Stat. 984, 25 U.S.C. §§ 476, et seq., as
amended, and is identified on the United States Department of Interior’s list of federally acknowledged Indian Tribes.
83 FR 34863-01 (July 23, 2010/21/2022 12:42:12 PM18). The Company is an arm of the Tribe. As an arm of the
Tribe, the Company possesses all of the privileges and immunities of the Tribe. The Tribe and the Company are
entitled to tribal sovereign immunity and they are not subject to state law. Wells Fargo Bank, N.A. v. Lake of the
Torches Econ. Dev. Corp., 677 F. Supp. 2d 1056, 1061 (W.D. Wis. 2010) (holding that entities acting as arms of a
tribe are entitled to tribal sovereign immunity).
The Company issues loans in accordance with the Tribe’s Tribal Consumer Financial Services Regulatory Code and
it is licensed under Tribal law. The customer’s loan agreement provided that it would be governed by the laws of the
Tribe, without regard to the laws of any state. The interest and fees applicable to the loan are permitted by Tribal law.
They were accurately and clearly reflected in the loan agreement that you, the customer signed before receiving the
loan. Our customers also receive a TILA disclosure that outlined the amount and date of each payment required
under the loan agreement. Due to its immunity, the loan is not subject to state law and the Company is not required to
be licensed with any state, which results in to making the loan Legal.
Makwa Finance
about:blank 2/3
6/9/23, 2:27 AM Yahoo Mail - Re: Loan No. 6505514 - Makwa Finance - Installment Loan
The contents of this email are confidential and intended only for the recipient(s) to whom it is addressed. If you are
not an intended addressee, or the person responsible for delivering it to an intended addressee, you are hereby
notified that disseminating, disclosing, distributing or copying any of the information in this message is strictly
forbidden. If you received this message in error, please immediately contact the sender and delete the original
message and any copies immediately thereafter.
about:blank 3/3
Commissioner Russell C. Weigel, III
The Office of Financial Regulation (OFR) has completed its review of your complaints.
Unfortunately, the payday lenders in question are not licensed by the OFR. Licensed Florida
payday lenders (also known as deferred presentment provider or installment deferred
presentment providers) are regulated by the OFR. However, a growing number of unlicensed
payday lending companies are preying on consumers. These unauthorized companies charge
interest and fees in excess of the permissible limits mandated by the state.
Florida has extensive rules that govern how payday lenders operate. Unlicensed lenders advertise
loans that fail to comply with Florida’s consumer protection laws, including the number of
payday loans that a consumer can have open at one time, the amount of the loan, and allowable
fees. While the offer of immediate cash might be enticing, these loans prey upon consumers who
may be experiencing financial distress and evade all the consumer protections offered by Florida
law.
Under Florida Law, payday loans (deferred presentment transactions) must adhere to the
following guidelines:
www.flofr.gov
200 East Gaines Street, Tallahassee, Florida 32399-0370
PH: (850) 487-9687 – FAX (850) 410-9663
• The fee may not exceed 10 percent of the amount borrowed. The lender may charge an
additional $5.00 verification fee, which must be supported by actual costs to the lender.
• Loan term must be between 7 and 31 days.
• Lender must provide the consumer a 60-day grace period without additional charge if the
consumer is unable to pay the loan in full by the end of the loan term.
Under Florida Law, installment payday loans (installment deferred presentment transactions)
must adhere to the following guidelines:
The following websites provide additional information on how to handle collection agencies:
The Federal Bureau of Investigations has issued National Press Releases regarding two common
topics that consumers have experienced with Internet Payday Loans & collections thereof:
Review your credit report for errors or inaccuracies. Consumers may receive a free copy of their
credit report once every 12 months from each of the three major credit agencies (Equifax,
Experian, and Transunion):
http://www.ftc.gov/bcp/edu/microsites/freereports/index.shtml
We appreciate your bringing this matter to our attention. The information that you provided will
be used as part of a method of identifying lenders for further examination and review.
Sincerely,
Elizabeth Ralstin
Financial Examiner Analyst II
Division of Consumer Finance
Bureau of Enforcement
elizabeth.ralstin@flofr.gov
(850) 410-9811