Ease of Doing Business BRAP 2022

Reforms of Commissioner & Director of Municipal

Administration
A. About the Reform Area

Investment Enablers & Sector Specific - Trade License

Name of the area

The Trade License is mandatory for all owners engaged in a

general trading activity within the territorial limit of any municipal corporation is
About the Reforms required to get a trade license. The class of trade license differs, and it is based
on the nature of the business. Timely registration under the acts ensures
compliance to all acts/rules/regulations and uninterrupted operations.

Name of the services 1.Registration under Trade License

implemented under 2. Reduce the number of documents required for obtaining trade license to only
Ease of Doing two: ID Proof and Lease Deed/Legal Occupancy document
Business SRAP

Website for online

www.apindustries.gov.in
application

B. User-Specific (Trade License)

Q1 Can the application be submitted online for the above service?

Yes, the application can be submitted online at the Single Window Portal of Andhra Pradesh
A1
www.apindustries.gov.in.

Q2 Can I use the departmental portal to submit the application?

No, G.O. MS. No. 116, dated 31/08/2017 mandates that all applications from entrepreneurs for
A2 clearances / approvals from concerned departments will be filed online through Andhra Pradesh
Single Desk Portal (AP SDP).

Q3 Can I submit a physical application for the above services at the department?

A3 No, it is not allowed to submit physical application.

Do I need to visit departmental office or District Industries Center for submitting supporting
Q4
documents?
No, all the supporting documents are required to uploaded online. Supporting documents
A4
submitted physically or through courier are not valid.

Q5 Can the associated payment be made online?

 Ease of Doing Business BRAP 2022
Reforms of Commissioner & Director of Municipal
Administration
A5 Yes, all payments (of any amount) can be made online

Q6 Can I download legally valid approval certificate from the portal?

A6 Yes. Digitally signed approval copy can be downloaded from the Single Window Portal

Q7 Is there any physical touchpoint for obtaining the approval?

No. There is no requirement of visiting department physically at any stage from application
submission, payment, processing to even obtaining final signed approval certificate. Competent
A7
Authorities are not allowed to ask for presence of applicant for processing applications. All
queries/clarifications are to be sent via online only

Q8 What documents are required for obtaining Trade License?

As per ROC No. 14034/8/2017/A1 dated 25-10-2017, only 2 documents are required for obtaining
Trade License:
a. ID Proof
A8 b. Lease Deed/Legal Occupancy Certificate

However, while applying online for the license, only Lease Deed/Legal Occupancy Certificate
needs to be uploaded on the portal.

Q9 Is there a single window portal in the state for obtaining all business approvals?

Yes, The Andhra Pradesh Single Desk Portal (AP SDP)

https://www.apindustries.gov.in/APIndus/Default.aspx acts as one-stop portal for online delivery of
A9 services such as online application form, payment of fees, enabling tracking of applications online
and allow applicant to download final signed certificates for all business-related services.

C. Auto Renewal for Trade License

Q10 Is there a system for auto-renewal of trade license?

Yes, the department vide Lr. Roc. No. 22/106/2020/IT dated 01-09-2020 has introduced auto-
A10
renewals for Trade License by successful payment of applicable fees online

Q11 Do I need to submit hardcopy of documents to department?

No, the department vide the letter mentioned above has eliminated the requirement for submission
A11
of any hardcopy for availing renewal certificate

Q12 Can I immediately download the renewal certificate online post application submission?
 Ease of Doing Business BRAP 2022
Reforms of Commissioner & Director of Municipal
Administration
A12 Yes, the renewal certificate can be downloaded immediately on payment of fees.

Q13 Do I need to visit department for any purpose during Renewal?

No, the department vide Lr. Roc. No. 22/106/2020/IT dated 01-09-2020 has mandated that no
A13
applicant shall be required to visit the department for availing renewal certificate.

D. Reform Enablers (General reforms)-Trade License

How can know the procedure for application, fee required, and the list of documents required for
Q14
registration?
All information about approval process is available at the ‘Information Wizard’ on the Single
Window Portal. The feature can be accessed at:
A14
https://www.apindustries.gov.in/APIndus/UserInterface/SingleWindowServicesApplication/Public/
InformationWizard.aspx

Q15 Is there any regulation to mandate time-bound delivery of services to Industries/ Businesses?

Yes, Andhra Pradesh Public Service Delivery Guarantee Act, 2017 guarantees time-bound service
delivery of 168 services related to industries/businesses. The legislation defines punitive provisions
and grievance mechanism for those violating the timelines guaranteed for services delivery to
industry and businesses.

If there a delay in service, the applicant can claim compensation under the legislation. The list of
services and associated compensation can be found at:
A15 https://www.apindustries.gov.in/APIndus/Data/APPSDGA_Rules_OLD.pdf

https://www.apindustries.gov.in/APIndus/Data/APPSDGA_Rules.pdf

https://www.apindustries.gov.in/APIndus/Data/APPSDGA_Rules2021.pdf

https://www.apindustries.gov.in/APIndus/Data/GOMs%2075.pdf

Q16 How do I know how much time it would take to obtain my registration?

A16 In order to bring transparency in the system and to help businesses to know the minimum time in
which they can obtain their license/approval from the department, Andhra Pradesh government
under Ease of Doing Business has published dashboards for more than 35 services.

The dashboard will give clear picture of how many registrations/ renewals have been
approved/processed by the single window system and the average time taken by the Department.
The dashboard is updated weekly on real time basis. Date and time of modification mentioned.
Additionally, the following information can be viewed on the dashboard
 Timelines prescribed under AP Public Service Guarantee Act
 Ease of Doing Business BRAP 2022
Reforms of Commissioner & Director of Municipal
Administration
 Maximum time taken
 Minimum time taken
 Median time taken

The dashboard is available at :

https://www.apindustries.gov.in/APIndus/UserInterface/SingleWindowServicesApplication/
ApproverAccount/EoDB_Dashboard.aspx
 Ease of Doing Business BRAP 2022
Reforms of Commissioner & Director of Municipal
Administration
E. About the Reform Area

1. Obtaining Utility Permits (Business)

Name of the area

About the Reforms 1. CDMA website has provision for online e-payment of water bills

Name of the services

implemented under
Ease of Doing 1. Water Bill payment
Business SRAP
Website https://cdma.ap.gov.in/onlineservice

F. User-Specific – Water Bill Payment

Q1 Can I pay my water bills online?

Yes, the water bills can be paid online through the official webiste of department
A1
https://cdma.ap.gov.in/onlineservice

Q2 Can I download the payment receipt online?

Yes, as soon as the payment is successful, an online transaction receipt is generated and can be
A2
downloaded

Q3 Is there any physical touchpoint for making the payment?

No. There is no requirement of visiting department physically for making the payment. Competent
A3
Authorities are not allowed to ask for presence of applicant for processing the payment
 Ease of Doing Business BRAP 2022
Reforms of Commissioner & Director of Municipal
Administration
G. About the Reform Area

Labour Regulation Enablers

Name of the area

To ensure that information is filled only once, the online forms have been
redesigned so that information filled in Trade License application can be replicated
About the Reforms in the AP Shops & Establishment Registration form through integration and
reducing the burden of filling same information twice. Only one single form is filled
to obtain both certificates

Name of the services

implemented under Registration under Shops & Establishment AND/OR Trade License to be given
Ease of Doing through a single form.
Business SRAP
Website for online
www.apindustries.gov.in
application

H. User-Specific

Is there provision to obtain Registration under Shops & Establishment and Trade License
Q1
through a single form?

A1 Yes, Only one single form is filled to obtain both certificates

Q2 Can the associated payment be made online?

A2 Yes, all payments (of any amount) can be made online

Q3 Can I download legally valid approval certificate from the portal?

Yes. Digitally signed approval copy of both Trade License and AP Shops and Establishment
A3
Registrations issued through a single form can be downloaded from the Single Window Portal
 Ease
Ease of of DoingBusiness
Doing BusinessBRAP
BRAP2021-22
2022
Reforms
Reforms ofofAndhra
Commissioner
Pradesh&Pollution
Director of Municipal
Control Board
Administration