E3 Series

MAINTENANCE HANDBOOK

Upright Piano
Grand Piano
2
Introduction

This booklet is the service manual for the E3 Series Disklavier sold from 2009.
The E3 Series offers improved operation via its control unit’s simple panel design and
superior soft playback, which is made possible through feedback control for full key
stroke motion during playback in conjunction with the key sensors.

Basic operation is possible with the control panel, however the remote control should be
used for regular operation. The unit features an organic light emitting display that offers
large text display for enhanced visibility.

The unit also features 128 MB of built-in flash memory. A floppy disk drive, which was
standard on previous models, is sold separately (UD-FD01).A USB port allows use of
external memory such as USB flash memory, hard disk, etc., besides the optional floppy
disk drive.
An IDC function, which has been available since the introduction of the MK IV, allows
playback of Disklavier Radio, software updates, etc.

Since the focus of this manual is mainly on service information, please refer to the
Owner’s Manual, provided separately, for other information regarding subjects such as
handling, etc. Also, we have tried as much as possible to provide a common approach to
service and procedures however, for those sections in which information is insufficient,
please refer to past product manuals.

Contents
Introduction
1. Part Names…………………………………….. 2
2. Unit Configuration and Operation…………. 3
3. Checking Functions…………………………… 11
4. Tips on Tuning and Voicing the Piano……. 14
5. Adjusting the Units………………………….. 19
6. CTRL Test Menu……………………………… 30
7. Service Center Mode Menu………………….. 34
8. Trouble Shooting/Points to Check…………… 40
9. Parts List………………………………………… 45

31
1. Part Names
■Control Unit—Front Panel

①[ON/OFF] button ⑤CD eject button ⑨[SELECT] button

②USB port ⑥[PLAY/PAUSE] button ⑩Cursor/[ENTER] buttons
③Remote control sensor ⑦[STOP] button ⑪Display
④CD drive ⑧[RECORD] button ⑫Dial

■Control Unit—Rear Panel

①USB TO DEVICE port ⑤OMNI(SYNC) OUT jacks ⑨USB TO HOST port

②LAN port ⑥OMNI(SYNC) IN jacks ⑩MIDI OUT terminal
③OUTPUT jacks ⑦TO PIANO connectors ⑪MIDI IN terminal
④ANALOG MIDI IN jacks ⑧DC-IN 12V connector

■Remote Control

①[ON/STANDBY] button ⑮[SETUP] button

②Number keypad
③[SYSTEM] button
④[VOICE] button
⑤[RECORD] button
⑥[PLAY] button
⑦[REVERSE]/[FORWARD] buttons
⑧Cursor buttons
⑨[BACK] button
⑩[VOLUME] button
⑪[TEMPO] button
⑫[TRANSPOSE] buttons
⑬[INTERNET] button
⑭[SEARCH] button
⑯[METRONOME] button
⑰[REPEAT] button
⑱[A-B] button
⑲[PART SELECT] buttons
⑳[PAUSE] button
21 [STOP] button
○
22 [ENTER] button
○
23 [FUNC.] button
○
24 [SELECT] button
○
25 [+/YES]/[-/NO] buttons
○
26 [BALANCE] button
○
27 Color buttons
○

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2. Unit Configuration and Operation
・ Unit Layout Upright Piano
① ①

① Control Unit ⑥
⑥
② CSP Unit ⑪ ⑤
③ Key Drive Unit
④ Key Sensor Unit ⑤ ④
⑤ Hammer Sensor Unit ③
⑥ Shank Stop Unit
⑦ Control Box Unit ⑦ ③
⑦
⑧ Pedal Drive Unit ②
② ⑩
⑨ PS (Power Supply) Unit
⑩ Outlet Box ⑨
⑪ MD Unit ⑧ ⑫ ⑧ ⑩

Grand Piano
Right Side View Bottom Side View

⑩
⑤
④

⑨
①
⑥ ③
① Control Unit
② CSP Unit
③ Key Drive Unit ⑦
④ Key Sensor Unit
⑤ Hammer Sensor Unit ②
⑥ Speaker Box
⑦ Pedal Drive Unit
①
⑧ Switch Box Unit
⑨ MD Unit
⑩ Shank Stop Unit ⑧
⑪ PS Unit

GB1KDKV has not the unit number⑤,⑧,⑨,and ⑩ in the above illustration.

35
1. Control Unit (DKC-800)
Control Unit, without top cover

The control unit manages all operations

including those operated by the remote
control.
Information is also provided in the display
according to the particular operation. The
control unit sends and receives record and
playback data with the CSP unit and
stores performance data in the internal
Flash memory (128MB).
The unit also controls the CD drive and
With CD drive unit Removed
manages data from the IN/OUT terminals
of external memory devices (USB drive),
MIDI connections, LAN connections, and
computer connected to the device.

The control unit’s parts and their major

functions are listed below.
・CTRL(Control) Sheet : The control unit’s
main board, controls display and TO
HOST
・MC (Media Control) Sheet :Controls internet communications
and the USB ports (front, rear)
・APE(Audio Process Card for E3) Sheet : Controls Ensemble
tone generator, CD audio processing
・USB Sheet : Made up of power switch, front USB port,
remote control sensor
・CD drive unit with EXG(exchange) Sheet : CDEXG Sheet
converts CD control signals
・Panel Sheet with EL Display : Assorted buttons and indicators
・ENCD(Encoder) Sheet : Rotary encoder
・JACK Sheet : MIDI terminals, analog input/output jacks
・REG (Regulator) Sheet : Converts voltage supplied by the PS unit
12V to 3.3V, 5V, 1.2V, ±9V

46
2. CSP(Central Signal Processor) Unit CSP unit, removed from key drive unit(GP)

The CSP Unit is located under the high

register side of the key drive unit and
transmits playback data from the control
unit to the drive unit. It also processes data
received via the sensor unit and then
transmits it as performance data to the
control unit. In other words, it functions as
a driver for the control unit and piano, and
a relay for the sensor unit.

The CSP unit’s parts and their major functions are listed below.
・CSP Sheet : Relays playback data
Control unit (MIDI)  Drive unit (PWM)
Relays record data
Sensor unit (detects and converts to AD data)  Control unit (MIDI)
Drive unit playback table management
Memory tables created with measurements from the service center
mode

3. Drive Unit
The drive unit consists of the key drive unit that drives the keyboard, and pedal drive
unit that drives the pedals (damper/shift). In regard to keyboard drive, feedback control
for both downward and upward key motion allows sequential control of the position
and time (speed) of the keys in conjunction with the key sensor, which is described later.
The pedal drive unit also has a sensor - 5section
- cover inside of the unit that manages
feedback control of the full pedal stroke just as
Key drive unit, without bottom cover(GP)
with the keyboard.

The key drive unit’s parts and function are

listed below.
・EKD1 Sheet : drives key number from 57 to 88
・EKD2 Sheet : drives key number from 47 to 56
・EKD3 Sheet : drives key number from 15 to 46
・EKD4 Sheet : drives key number from 1 to 14

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 Pedal drive unit, without cover(GP)

The CSP unit converts MIDI playback data from the

control unit to PWM data for the key drive (or pedal
drive) unit, and relays it on to the drive sheet in the
key drive unit. The FET drives the key solenoids.
(Also the pedal solenoids are driven by FET.) Two
temperature sensors for thermal protection are
installed on the pedal drive unit and one sensor is on
key drive unit, and activate when the unit reaches
120ºC (key drive unit : 100℃). Corresponding PWM
output to the pedal drive is stopped when excessive
temperature activates the sensor.
Turning the power OFF and letting the temperature decrease will restore operation.
Also, individual poly switches installed on the keyboard and pedal drive FET circuits
shut down the circuits when excessive current is detected. (The switch resets when
there is no power surge present.)

4. Sensor Unit
The sensor unit consists of the key and the hammer sensor (DGB1K has only key
sensor), which detects key and hammer movement during performance, and the pedal
sensor, which detects pedal movement (damper, shift, sostenuto).
Position of the key shutter and the sensor
4-1. The key sensor consists of the key sensor sheet, KEY OFF

optic fiber, light source/receiver. Key

movement causes the acrylic shutter attached
to the underside of each key to break the LED
light beam as it passes from the optic fiber to
the sensor head.
The key shutter is printed with a gradation,
which goes from solid (black) in - 6 its- upper KEY ON

portion to thin (transparent) in the lower, that

changes the amount of light received by the
optical sensor as keyboard movement causes
the shutter to break the beam of light. The
level of transparency decreases as the keys are
depressed.
This is how key movement is detected.
The key sensors also function with key feedback control during automatic playback.

68
4-2. Key Sensor Measurement
Measurements are taken to normalize the positions between the keys (key shutter)
and sensors, and detect values, which differ according to the light source/receiver
conditions of each sensor. The measured values are saved in the CSP unit.

The rest position and end position are measured with key sensor measurement.
The rest position : normal key position
The end position : fully depressed key position

Allocated into four stages.

• Normal position
Fully depressed position K1 : 2.7mm K2 : 4.5mm

K3 : 6.3mm K4 : 8.1mm

• After the key sensor value is measured, its rest position is re-measured and updated
while the power is on.

4-3. Pedal Sensor Unit

The pedal sensor is incorporated into the pedal drive Pedal sensor
sheet and consists of the light source/receiver element
photo interrupter and the pedal shutter attached to
the pedal rod. The method used for detecting pedal
movement is similar to the key sensor described
earlier. Pedal movement causes the shutter to move
up and down changing the amount of light detected
by the sensor as the pedal moves. The pedal sensor
manages the detection of pedal performance data
while recording and feedback control during
automatic playback.

4-4. Pedal Measurement

Pedal measurement in the Service Center mode, which is described later, measures
pedal drive and position detection (sensor), or what is termed the relationship
between force placed on the drive unit and the resulting pedal position. The
measured data is saved in the CSP unit and used for damper and soft pedal
operation.

79
4-5. Hammer Sensor Unit Upright Piano Hammer Sensor Unit

The hammer sensor consists of the hammer

sensor sheet, optic fiber, light source/receiver.
Hammer movement causes the metal shutter
attached to the hammer shank of each key to
break the LED light beam as it passes from the
optic fiber to the sensor head.

5. MD Unit
When the silent pedal (GP: quiet switch) is operated,
the MD unit receives the driving data of the shank ＭＤ Unit

stopper as below rout.

■MD driving data flow

Upright Piano

Silent Pedal(SW) Pedal Drive Board Key Drive Board

CSPBoard MDUnit Shank Stopper

Control Unit

Grand Piano Shank Stopper

Switch BOX

Quiet switch PS unit（D-ＳUB） Control unit CSP MD

6. PS (Power) Unit
The power unit supplies each unit with its required power.
The power cord for the powered speaker can be connected to the AC outlet. On the E3
power unit, protection circuits operate and shut down the power when excessive
current is detected in the drive, however in the PS unit, which was described in drive
unit section, individual poly switches function when excessive current is detected so
electric current is not switched off.
+48V Power for drive circuits
+12V Supplies each unit with power, and converts power within unit.
+5V For standby circuit
In quiet mode, the switch box outputs the piano sound to headphones as below.

Key sensor board CSP board Control unit PS(Digital Audio)

Control Unit PS(D/A) Switch BOX Headphones

8
10
7. Speaker Box Speaker box, attached on beam(GP)

Two specially designed speakers are set at an angle

in the piano’s underside.
The speakers are used to deliver the electronic
accompaniment (ensemble) and CD playback
and specifications are as follows.

Speaker Specifications:
Output: 20W
Woofer: 10cm (3-15/16”)
Tweeter: 2.2cm (7/8”)

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11
 8. Unit Specification of Disklavier E3 series

Grand Piano Upright piano

GB1K A1, GC1, C1, GC2, C2 YUS1, U1

New：DKC800
・Panel：CD-ROM Drive, Organic light emitting display,
Controls & Switches (Power, Play/Pause, Stop, Rec, SELECT,
Cursor/ENTER, Dial)
Control Unit
・Internal memory : 128MB flash memory
・Ensemble tone : Advanced Wave Memory 2 (AWM2)
・In/Out：MIDI(IN/OUT), Audio(OUTPUT,ANALOG MIDI IN, OMNI IN/OUT), LAN,
USB(TO HOSTx1,TO DEVICEx2)

Remote Control New：PPR-200E, Batteries(UM3, AA, R6P, LR6)×２

New：GB1K/A1/GC1/C1, GC2/C2 type New：YUS1/U1 type

Key Drive Unit
DSP servo drive system(CSP2) ←

New：GB1K-C2 type New：UP type

Pedal Drive Unit
DSP servo drive system ←

New：GB1K-C2 type New：YUS1/U1type

Key Sensor Unit
Grayscale shutter ←

New：GB1K/A1/GC1/C1, New：YUS1/U1 type

Hammer Sensor × GC2,C2 type
Unit Metal shutter Metal shutter
(2 slits) (1 slit)

Silent Function × ○ ○

Switch Box × New: GP type New：UP type

New： 150W/48V New： 150W/48V New：150W/48V

Power Supply for drive circuit ← ←
Unit
With piano tone ←
generator

Speaker Unit ○ ×

Test mode: ← ←
Test for control unit
Service center mode: ← ←
To create the playback
Maintenance
table and to normalize
Program
the sensing data with
measurement
Pedal adjustment: ← Pedal adjustment:
Same as MKⅢ Same as DU1A

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12
3. Checking Functions
Check functions when the piano is
delivered.
Inspecting functions prior to tuning during
a customer visit is also effective in
determining subsequent work.
1. Acoustic Piano Section
Check movement and operation of the
keyboard.
Make sure all keys move smoothly
and return to their original position.
Check sound production
Play all keys, from 1 to 88, making
sure that the hammer moves and
strikes the string to produce sound.
Check muting
Play all keys, from 1 to 88, making
sure that the dampers press against
the strings stopping string vibration
when the key is released.
Check timbre
Make sure timbre is mostly even
across the keyboard.
Check for noise and resonance
Play all keys checking for
extraneous noise or resonance other
than the sound produced through
normal operation.
Check pedal movement
Damper pedal :
Check that all dampers release the
strings when the damper pedal
(right) is depressed, and that the
dampers return to their original
position when the pedal is released.
Shift Pedal :
Make sure that the entire action
shifts to the right (leaving one string
open to the left of the hammer), and
the entire action returns to its
original position when the pedal is
released.
Sostenuto Pedal/Bass Damper Pedal :
Press the center pedal and check the
movement of individual pedals.
Sostenuto: Press the damper pedal
and then press the sostenuto pedal.
When releasing only the damper
pedal, check that all dampers lift up.
In this condition, make sure that all
dampers are well balanced and
return to their original positions
while gradually releasing the center
pedal.
Bass Damper:
When the center pedal is depressed,
check that dampers only on the bass
side are lifted up and returned to
any their original position as the pedal is
released.
Check for pedal noise
Check for any extraneous noise other
than that that is normally produced
through normal pedal operation.
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9
2. Electric Unit Section
・Preparation ・Turn the power on
Check cable connections on the rear of Turn on the power switch on the
the control unit. control unit.

Play the supplied CD

Open the CD drive by pressing the CD
eject button.
Place the CD in the tray then close the
tray by hand.
Check connections between AC cable
and the AC outlet.

Press the [SELECT] button on the

remote control.

Make sure that batteries are installed

in the remote control.

Select “CD” with the cursor button on

the remote control.

Switch on the main power on the

power supply unit.
Press the [ENTER] button on the
remote control.

Press the [ENTER] button.

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10
・XG Tone Generator Functions Start playing on the keyboard.
Using the procedure described above, Play all 88 keys (1 to 88) and operate
select an ensemble song for playback each of the pedals.
from the supplied CD.
Press the [STOP] button.
Listen to the ensemble tone generator
playback from the speaker to check
sound output. Use the same procedure to playback
*Make sure that the speaker power is the song you just recorded.
switched ON.
*Make sure that speaker volume is Press the [FUNC.] button.
turned up.

Select “DELETE SONG”.

・Recording Function  Playback  Delete
Press the [SELECT] button.

Select the song you played then press

the [ENTER] button.

Select “Memory”.

Press the [RECORD] button. Press the [+/YES] button.

・Switch the power OFF

Press the [PLAY] button.

Press the power switch on the control
unit to switch the power off.

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4. Tips on Tuning and Regulating the Piano
Upright Piano
Before making adjustments inside of the piano, make sure that the control unit’s power is
switched OFF.

A. Removing exterior panels

1) Open the top board.
2) Remove the upper front board (there are no plates holding the upper front board
stopper in place).
3) Remove the fallboard.
4) Remove the key stop rail.
The piano can now be tuned in the same manner as a regular piano.

Lower front board spring

*When removing the lower front board, remove the

retaining screw from the lower front board spring
and then remove the board.

B. Cautions when regulating

An acrylic shutter is attached to the underside of each key.
When removing the keyboard, please take care not to damage the shutters.

The E3 uses key sensors to detect key position. For this reason the condition of key
regulation and the key stop rail will have an effect on key sensor detection.
Frequent occurrence of the following conditions may result in errors when the key
sensor is operating.
1. Tight balance rail holes will result in keys that are still raised when the keys are
operated with the automatic piano playback function.
2. The space between the key stop rail and the keyboard is too wide.

After making adjustments to the keyboard (height, depth), the service center mode is
required to perform calibrations.

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C. E3 Pedal Adjustment
The E3 pedal unit is mechanically the same as that on the DU1A.
Procedures for adjusting it are the same as well.

In the Disklavier, the pedal drive unit and sensor are located in the center of the pedal
rod and a nut (B) on the topside of the drive unit is used to adjust the length of the rod.
The wing nut (A) on the pedal lever is used to adjust the bottom of the stroke of the
drive unit. The methods used for adjusting the damper pedal and the soft pedal are
different. Refer to illustration #1.

Illustration #1

PEDAL 〈 LOUD PEDAL 〉

(ⅰ) Check and adjust the gap (L) to 2±0.5mm by turning the wing nut
ADJUSTMENT (A) while the pedal is fully depressed.
PROCEDURES (ⅱ) Rotate the rod adjuster (B) so that the damper felt are lifted off
to 4±1.5mm from strings.

< SOFT PEDAL >

(ⅰ) Hold and raise up the cylinder (C) until (L)=0mm lock it by pushing
the lock solenoid (D), then release the cylinder.
(ⅱ) Rotate the rod adjuster (B) so that the hammer striking distance
becomes 15mm from strings.
(ⅲ) Unlock (D) by pushing up the cylinder (C).
(ⅳ) Adjust the hammer striking distance when the pedal fully depressed
so that it becomes 25mm from strings by turning the wing nut (A).

< PEDAL MEASUREMENT >

(ⅰ) Enter the Service Center.
(ⅱ) Perform “3-1-3.Pedal Calibration”. Depress Loud/Soft pedal fully,
and push [REC] button.
(ⅲ) Perform “3-2.Pedal HP Adjust”. Adjust the mute time to 1.5 sec
by using the dial, and push [REC] button.

15
13
Grand Piano
Switch the power OFF before doing any adjustments inside of the piano.
Removing cabinet parts
1. Open the top (half open, fully open).
2. Remove the music desk.
3. Remove the fall board.
Now the piano can be tuned the same as any other piano.

4. Remove the key block.

Remove the screws, one each on the left
and right sides.
5. Remove the key stop rail.
6. Remove two sensor connectors.

The action can now be removed.

Removing the hammer sensor unit

1. Remove the action unit.
2. Remove the four screws marked A .
3. Remove the four screws marked B .
4. Slide the hammer sensor unit to front and remove.

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Cautions when regulating
An acrylic shutter is attached to the underside of each key.
When removing the keyboard, please take care not to damage the shutters.

As described earlier, the E3 uses key sensors to detect key position. For this reason the
condition of key regulation and the key stop rail will have an effect on key sensor
detection.
Frequent occurrence of the following conditions may result in errors when the key
sensor is operating.
1. Tight balance rail holes will result in keys that are still raised when the keys are
operated with the automatic piano playback function.
2. The space between the key rail and the keyboard is too wide.

When making adjustments to the keyboard (height, depth), the service center mode
(described later) is required to perform calibrations.

When making adjustments to the pedals (damper, shift), the service center mode is
required to perform calibrations.

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15
E3 Pedal Adjustment
The E3 pedal unit is the same as used on the MKIII.
Adjusting the unit is also the same. Pedal Adjustment

The difference between the system used on the E3

and that used on an ordinary acoustic piano is the
pedal rod on the pedal.
On an acoustic piano, the bottom of the pedal rod is
set on a rubber ring located on the back of the pedal
and the top is a double nut system with a hexagonal
cap nut.
The hexagonal cap nut located on the top is used to
adjust all changes in pedal conditions.
The Disklavier has a pedal drive unit and sensor
positioned midway in the pedal rod, and length
adjustment is done at two locations, one at the
double nut located on the underside of the drive
unit (A), and another with the hexagonal cap nut on
the topside (C).

Changes in pedal conditions result from changes in

the upper and lower portions of the pedal rod.
In the lower section, the load crushes the felt
cushion on the rear of the pedal box lowering the
rear end of the pedal.
In the upper section, changes occur when the pedal
lever skin under the key bottom and the felt on the
pedal rod become compressed.

On an acoustic piano, these changes can be compensated for through adjustments

with the hexagonal cap nut.
On the Disklavier, adjusting the lower portion of the pedal rod (B) consists of
loosening the lower double nut (A) to lengthen the pedal rod then checking the
space (L≒15mm) underneath the pedal drive unit to check the adjustment results.
This maintains the stroke of the pedal drive unit and properly positions the pedal
sensor.
Adjusting the upper portion of the pedal rod is the same as on an acoustic piano
using the hexagonal cap nut.

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5. Adjusting the units
Upright Piano

A.Adjusting the Key Sensor Unit

When shipped from the factory, the key sensor unit is adjusted to the following
positions and measurements.
Clearance does not require adjusting under normal circumstances. However, when the
unit is replaced, etc., the measurements should be adjusted to those given below.

Position: Clearance between the bottom of

the keyboard and the top of the key sensor
unit chassis when the black keys on each
section are depressed.
ａ
Basic dimensions :
*１
Clearance 3.8mm to 4.0mm (a).

Adjustment: Use the screws (1 each) on the

front and rear of the sensor unit brackets
(4 locations) to adjust (*①).

Align key sensors so that they are parallel to

the keyboard.

When the clearance between the key sensor and the keyboard is too wide
 the key shutter will not be able to break the light beam.

When the clearance between the key sensor and the keyboard is too narrow
 the keyboard will come in contact with the key sensor when played hard.

Sensor measurement with the service center mode is required not only when replacing
key sensor units, but also when carrying out keyboard height adjustments and other
keyboard related adjustments.

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B. Adjusting the Hammer Sensor Unit
By using service center mode, hammer sensor test/adjustment can be done (refer page
39, 4-2 Hmr Sensor Test).

Service Center mode  4 – 2. Hmr Sensor Test

Depress and lock the center pedal to enter the
quiet mode first

Two beeps (M1, M2) sound when hammer head

is pushed toward back. The distance between
hammer shank stopper rubber and hammer
shank will be standard measurement.

M1 (the first beep): 8.5mm (+1.5, -0mm)

M2 (the second beep): 0.5mm(+1.5, -0mm)

The hammer sensor has 4 adjustment positions as below.

Bass part Middle part Treble part High treble part

(Front view) (Front view) (Front view) (Front view)

Turn clockwise for Turn clockwise for

pulling pushing

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C. Adjusting the Key Drive Unit
When shipped from the factory, the key drive unit is adjusted to the following positions
and measurements.
Clearance does not require adjusting under normal circumstances. However, when the
unit is replaced, etc., the measurements should be adjusted to those given below.

Position: Use the three keys in the lower, upper,and

middle registers of the key drive unit to
check the clearance between the lower side
of the keyboard rear end and the plunger
head of the key drive unit.

Basic Measurement:
Clearance 0.5mm to 1.0mm (ｂ).
*２
Adjustment: Use the special spacers (*②) to increase
or decrease the lower and upper register of
the key drive unit.
Use the screw on the adjustment bracket to
adjust the middle register (*③).

In the field, use a wire to push the plunger

up from underneath the key drive unit.
You can feel for play when pushing up.

D. Adjusting the Pedal Drive Unit

The pedal drive unit’s position is also determined after carrying out the pedal calibration
in the previously described section.
*Calibration with the Service Center Mode is required after making any pedal
(soft/damper) related adjustments.

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E. Adjusting the Hammer Shank Stopper Unit
Step 1. Check if the hammer shank stopper do not disturb the dampers or hammers
movement during normal playing.  OK Step 2

Hammer shank stopper height/lateral adjustment is necessary if any disturbing

happens.  Step 4

Step 2. Turn on the power then depress and lock the

center pedal to enter the quiet mode.
The hammer shank stopper moves 8mm
toward front.
Check if the acoustic sound doesn’t come out
during playing keyboard with Mezzo forte
level. If no sound comes, then the distance
between hammer head and strings will be
within 4.5mm-7mm when the hammer shank
touches the shank stopper cushion.  OK

Shank stopper must be adjusted to the front

if the acoustic sound comes.
If the balance of the same section is not even
(ex. Bass).  Step 3

Note: Hammer let off adjustment must be

1mm wider than the adjusted quiet
mode distance.

Hammer shank stopper

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Step 3. The screws on each shank stopper
section give the fine hammer stop
positioning and eliminate uneven-
ness in the same section.

Step 4. Normally the shank stopper position is set correctly in the factory.
The height adjustment and lateral adjustment can be done as following drawings.
 OK Step 2.

Step 5. Motor drive (MD) unit for the quiet function is located on the right action bracket.

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Shank stopper unit adjustment

When the quiet function is turned ON and turned OFF, both the shank stopper
lever and the MD lever will stop by touching each stroke end.
If either of them doesn’t touch its end, there is stroke loss of shank stopper move.
It can be re-adjusted by using the adjust screw to get the maximum stroke
distance.
Check Step. 2 if the adjustment has been done.

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Grand Piano
A. Adjusting the Hammer Sensor Unit
1. Service Center mode  4-2. Hmr Sensor Test
2. Push the quiet button on the switch box to enter the quiet mode.
3. Two beeps (M1, M2) sound when hammer head is raised.pushed toward back.
M1 (the first beep): ON
M2 (the second beep): ON – Hammer shank stop position +1.5±1mm
4. Adjust the hammer sensor height adjuster. (Push the quiet button to quit the quiet
mode first.)

Shank stop ：position:

シャンクストップ位置 弦から５～６mm 5mm-6mm from string
M2 ON
M2 ON timing:
タイミング Shank stop position +1.5mm±1mm
： シャンクストップ位置＋1.5±1mm

Hammer
調整用歯車 sensor height adjuster

Loosen lock screw D, then adjust sensor C

height by turning adjuster E.

25
23
B. Adjusting the Key Sensor Unit
When shipped from the factory, the key sensor unit is adjusted to the following
positions and measurements.
Clearance does not require adjusting under normal circumstances. However, when the
unit is replaced, etc., the measurements should be adjusted to those given below.

Position: Clearance between the bottom of

the keyboard and the top of the key sensor
unit chassis when the black keys on each
section are fully depressed.
ａ
Basic dimensions: ａ
Clearance 3.8mm to 4.0mm (ａ).

Adjustment: Use the screws (1 each) on the

front and rear of the sensor unit brackets
①
(4 locations) to adjust (※①).
Align key sensors so that they are parallel to
the keyboard.

When the clearance between the key sensor and the keyboard is too wide
 the key shutter will not be able to break the light beam.

When the clearance between the key sensor and the keyboard is too narrow
 the keyboard will come in contact with the key sensor when played hard.

Sensor measurement with the service center mode is required not only when replacing
key sensor units, but also when carrying out keyboard height adjustments and other
keyboard related adjustments.

26
24
C. Adjusting the Key Drive Unit
When shipped from the factory, the key drive unit is adjusted to the following positions
and measurements.
Clearance does not require adjusting under normal circumstances. However, when the
unit is replaced, etc., the measurements should be adjusted to those given below.

Position: Use the three keys in the lower, upper, and middle registers of the key drive
unit to check the clearance between the lower side of the keyboard rear end and the
plunger head of the key drive unit.
Basic Measurement:
Clearance 0.5mm to 1.0mm (ｂ).

Adjustment: Use the special spacers (※②) to

ｂ
increase or decrease the lower and upper
register of the key drive unit.
Use the screw on the adjustment bracket to ※②
adjust the middle register (※③).

Checking: In the manufacturing stage, after

a special spacer (1mm) is placed underneath Hole
the plunger head, the action is installed, and
then checked to see how much hammers have
risen.
When the spacer is added but the hammer
does not rise
 clearance is more than 1mm.
If the hammer rises more than 5mm
 There is no clearance and they are in
contact.
In the field, a hole allows the plunger to be
pushed up from underneath the key drive ※③
using a wire, etc.
You can feel for play when pushing up.

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25
D. Adjusting the Pedal Drive Unit
Adjusting the pedal drive unit is similar to pedal adjustment on an acoustic piano.
Review the method for adjusting the acoustic pedal.

Damper Pedal Adjustment:

Acoustic Section
Adjusting Play
The section of travel when the pedal is depressed, before the damper is actually raised.
Play should be one third of the pedal stroke.
To be more precise, adjust the clearance between the underside of the damper lever and
the lifting rail.
Adjust the clearance to approximately 2mm.
Adjust using the hexagonal cap nut on the pedal rod.
Adjusting the Stroke (amount the damper pedal raises)
Adjust the distance that the damper is raised from the strings when the pedal is fully
depressed.
The amount of stroke should be double the play.
The damper should raise approximately 4mm.
Use the capstan screw under the key bottom to adjust. L
Pedal Drive Unit Adjustment Section
Adjustments should be made before adjusting the A
acoustic piano. B
Adjust the clearance between the top of the
damper pedal solenoid and the chassis.
Clearance should be approximately 15.5mm (Ｌ). ※④
Loosen the double nut (Ａ) on the bottom of the
pedal rod and rotate the pedal rod (Ｂ) to adjust the
length.
After adjustment is complete, tighten the double nut.
To confirm, the LED on the pedal sensor sheet
lights ( ※ ④ ) when the clearance between the
solenoid damper and chassis is 2 to 1.5mm（ｃ）.

Shift Pedal Adjustment ｃ

Acoustic Section
Zero lost motion
Confirm by hand that the play between the soft casting and the keyboard rail is zero
when the pedal is depressed.
28
26
Use the hexagonal cap nut on the pedal rod to adjust.
Adjusting the Stroke (amount of shift)
The amount that the action shifts to the right when the pedal is fully depressed.
Check the position where the music wire and hammer are parallel (next higher pitch).
The amount of shift should position the hammer one string to the right leaving one
string to the left of the hammer open.
Use the adjustment screw located inside of the right key block. (Before adjusting, lift up
the capstan screw so that it is not in the way of the adjusting screw on the key block.)
Adjust so that both the capstan screw located under the key bottom and the key block
adjustment screw make contact simultaneously.

Pedal Drive Unit Adjustment Section

Same as for the damper pedal drive unit.

29
27
６．CTRL Test Menu
STOP & REC + POWER
■ ●

Select a sheet to test with the UP/DOWN cursor buttons,

=TEST MODE=
MODEL:E3 enter the test mode of the sheet with the right cursor
PIANO:UPS (↓) button, and select a test item.
← →
=TEST MODE= V2.00 Jan 22 20098 (1) LED Test (2) OELD Test
CTRL SHEET 800 ENG REC UP DB51
(↓,↑,→) CTRL SHEET (↓,↑,→)

↓↑
(3) Sound Test (4) Switch Test (5) DRAM Test
Press [PLAY] (Switch & Rmt Ctl) Press [PLAY]

(6) Flash Read Test (7) Host I/O Test (8) MIDI I/O Test
Press [PLAY]
Please wait

(9) Calendar Test & Set

2008/07/31(Thu) 12:00:00

← →
=TEST MODE=
MC SHEET (1) MC SHEET Version (2) SDRAM Read Test (3) FLASH R/W Test
(↓,↑,→) Ver 0.2.0 (v2.00) Push PLAY Key Push PLAY Key

↓↑
(4) FLASH Read Test (5) DIGITAL I/O Test (6) CD-ROM Read Test
Push PLAY Key Push PLAY Key Push PLAY Key

(7) USB Read Test (8) NAND Read Test (9) ETHERNET Test
Push PLAY Key Push PLAY Key Push PLAY Key

← →
=TEST MODE= 0:APE Sheet Version 1:DSP RAM R/W Test 2:DSP Flash Read test
APE SHEET APE V2.00 (20090123) Press [PLAY] Press [PLAY]
(↓,↑,→) (←,→) (←,→) (←,→)

3:APE Audio Test Signal 4:APE Audio Input test 5:APE XG Tone Test
Playing Test Signal[L ] AnalogMIDI IN ->OUTPUT Playing XG Tone
(←,→) (←,→) (←,→)

6:APE SPDIF Test 7:APE D-SUB Test

CSP Locked
AME Unlocked (←,→) (←,→)

30
17
 6-1.CTRL SHEET TEST

=TEST MODE=
MODEL:E3
PIANO:UPS (↓)
↓↑
=TEST MODE=
CTRL SHEET
(↓,↑,→)
← →
V2.00 Jan 22 2009 Displays the Version number of CTRL sheet.
800 ENG REC UP S DB51 Model setting
[UP/DOWN]cursor: to select GP/UP, [REC]: “Quiet ON/OFF”

(1) LED Test

Check if LED lights up correctly.

(2) OELD Test

(2) OELD Test
(2) OELD Test
Check the organic electro luminescence display.

(3) Sound Test (3) Sound Test (3) Sound Test

Press [PLAY] 1000 Hz 2000 Hz

Press the [PLAY/PAUSE] button to execute the test.

Check the internal sound.
(4) Switch Test
(Switch & Rmt Ctl) Press the buttons on the control unit and remote controller
to check the buttons.

(5) DRAM Test (5) DRAM Test (5) DRAM Test

Press [PLAY] wait 30 sec. OK!

Press the [PLAY/PAUSE] button to execute the test.

DRAM test of the CTRL sheet will be executed and “OK” will be displayed if
no error is detected. It will takes about 30 seconds

(6) Flash Read Test (6) Flash Read Test

Press [PLAY] OK!

(7) Host I/O Test (7) Host I/O Test

Please wait Vendor=0499 ProdID=2003

Connect the [USB TO DEVICE] and [USB TO HOST] ports on the back
side of the control unit with a USB cable, and then execute the test.
Check the numbers shown above.

(8) MIDI I/O Test Connect the [MIDI OUT] and [MIDI IN] terminals on the back side of the
control unit with a MIDI cable and then execute the test.

(9) Calendar Test & Set

2008/07/31(Thu) 12:00:00 Setting:
[ENTER] : setup mode ON/OFF
[REC] : Left item
[SELECT] : Right item
[UP/DOWN] : to change the value

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18
 6-2. MC SHEET TEST

=TEST MODE=
MC SHEET
(↓,↑,→)
← →
(1) MC SHEET Version Displays the version number of MC sheet.
Ver 0.2.0

(2) SDRAM Read Test (2) SDRAM Read Test

Push PLAY Key OK !

(3) FLASH R/W Test (3) FLASH R/W Test

Push PLAY Key OK !

(4) FLASH Read Test (4) FLASH Read Test

Push PLAY Key OK !

(5) DIGITAL I/O Test (5) DIGITAL I/O Test

Push PLAY Key OK !

Insert a CD-ROM to the CD drive.

(6) CD-ROM Read Test (6) CD-ROM Read Test
Push PLAY Key OK ! Press [PLAY/PAUSE] button.

Insert a USB memory to the [USB TO

(7) USB Read Test (7) USB Read Test DEVICE] port. And press [PLAY/PAUSE]
Push PLAY Key OK !
button.

(8) NAND Read Test (8) NAND Read Test NAND Flash memory test.
Push PLAY Key OK !

(9) ETHERNET Test (9) ETHERNET Test

Push PLAY Key OK ! 00A0DE:4D****
Connect the LAN. Press the [PLAY/PAUSE] button.
MAC address should be displayed in the lower light.
Check that it starts with “00A0DE:4D”.

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 6-3. APE SHEET TEST

=TEST MODE=
APE SHEET
(↓,↑,→)
← →
0:APE Sheet Version
APE V2.00 (20090123) Displays the version number of APE sheet.
(←,→)

1:DSP RAM R/W Test 1:DSP RAM R/W Test

Press [PLAY] Press [PLAY]
(←,→) RAM Test is OK ! (←,→)

2:DSP Flash Read test 2:DSP Flash Read test

Press [PLAY] Press [PLAY]
(←,→) Flash Test is OK! (←,→)

3:APE Audio Test Signal
Playing Test Signal[L ]
(←,→)
3:APE Audio Test Signal 3:APE Audio Test Signal
Playing Test Signal[ ] Playing Test Signal[ R]
(←,→) (←,→)
Check in turn if sound is outputted from the OUTPUT
and OMNI OUT.

4:APE Audio Input test 4:APE Audio Input test

AnalogMIDI IN ->OUTPUT OMNI IN ->OMNI OUT
(←,→) (←,→)
Sound will be outputted from the OUTPUT if audio signal
is inputted from the Analog MIDI IN.
And outputted from the OMNI OUT if inputted from the
OMNI IN.

5:APE XG Tone Test

Playing XG Tone Check if drum sound are outputted from the OUTPUT.
(←,→)

6:APE SPDIF Test

CSP Locked Not be used.
AME Unlocked (←,→)

7:APE D-SUB Test

Not be used.
(←,→)

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20
７．Service Center Mode Menu
REC & SELECT + POWER

Piano Service Center

PLEASE WAIT

* *
PLEASE WAIT

ENT

Piano Service Center

CSP-E3 Ver2.02
UP HS S (ENT)

1.Piano Information 1-1.System Connection

2.Test Play 1-2.Program Versions 1-7-1.All Errors
3.Piano Calibration ↓ 1-3.Model Setting 1-7-2.All Warnings
1-4.Key Drive Info ↑ 1-7-3.Copy Log to USB
1-5.Pedal Info ↓
1-6.Piano Odometer 1-8-1.Clear Odometer
＊ 1-7.Log View 1-8-2.Clear Log
＊ 1-8.Clear History 1-8-3.Clear All Data
＊: Program has sub-menu

1.Piano Information 2-1.ppp scale

2.Test Play 2-2.repetition scale
3.Piano Calibration ↓ 2-3.pedal on/off ↑
2-4.pedal half ↓
2-5.pedal 5Hz
2-6.pedal half check

1.Piano Information ＊ 3-1.Calibration – Std 3-1-1.Cal – Std in Series

2.Test Play 3-2.Pedal HP Adjust 3-1-2.SensorCalibration
3.Piano Calibration ↓ ＊ 3-3.Calibration – Full↑ 3-1-3.Pedal Calibration
＊ 3-4.Key ppp Adjust ↓ 3-1-4.Key Drive Std
＊ 3-5.Calibration - Extra
3-3-1.Cal – Ful in Series
3-3-2.SensorCalibration
3-3-3.Pedal Calibration
3-3-4.Key Drive Ful

3-4-1.Start ppp Adjust

3-4-2.CLEAR offset data

3-5-1.Sensor Manual
3-5-2.Key Drive(OneKey)
3-5-4.Key Drive ON
3-5-5.Key Drive OFF
3-5-7.Key Drive L-ON
3-5-8.Key Drive S-ON

2.Test Play ↑ 4-1.Key Sensor AD Test 4-6-1.Sensor Data

3.Piano Calibration 4-2.Hmr Sensor Test 4-6-2.Key Drive Data
4.Piano Test 4-3.KS Connection Check 4-6-3.Pedal Data
4-4.Key Brightness Chk↑
4-5.Pedal AD Test ↓
＊ 4-6.Calibration Check
4-7.CSP RAM test
4-8.CSP FLASH test

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1) Piano information

Piano Service Center Indicates CSP Version No.

CSP-E3 Ver2.02 Piano type(GP/UP), and sensor type(KS/HS) is set automatically.
UP HS S (ENT)

ENT

1.Piano Information
2.Test Play
3.Piano Calibration ↓

Indicates connection of each unit

← ASIC(PWM on KD Board):CSP to KD
1-1.System Connection ASIC OK/ KD PDLLine OK KD-PDL: Key Drive to Pedal Drive
1-2.Program Versions ENT KD:5V OK, 33V OK,48V OK KD 5V, 33V, 48V: Power Supply
1-3.Model Setting ↓ KS OK
KS: Key Sensor.

1-1.System Connection CSP-E3 V2.02

1-2.Program Versions KS:Ver1.00 HS:Ver0.90 Indicates version numbers.
1-3.Model Setting ↓ H8 on CSP: Ver1.10 ↓
LOADER Ver1.00
Flash In/Out Ver1.00

1-1.System Connection UP HS S Indicates piano type(GP/UP), and sensor

1-2.Program Versions [+][-] to select model type(KS/HS) .
1-3.Model Setting ↓ [REC] to save data This parameters is set automatically.

1-2.Program Versions [KeyDrive information]↑ Indicates power voltage, unit temperature,

1-3.Model Setting 48V:OK 5V:OK 3.3V:OK
1-4.Key Drive Info ↓ LINE:OK T:27.9 ASIC:OK and connection

1-3.Model Setting [ PEDAL Information ] Indicates temperature of the pedal drive unit
1-4.Key Drive Info Loud 28C / Soft 28C
1-5.Pedal Info ↓

1-4.Key Drive Info [odometer]playIplayback Indicates using condition.

1-5.Pedal Info ----+---------+--------- Key/Pedal: play and playback times
1-6.Piano Odometer ↓ 1keyI 30I 2721↓ Running total time.
1-5.Pedal Info 1-7-1.All Errors No data
1-6.Piano Odometer 1-7-2.All Warnings 1-7-1,1-7-2
ENT
1-7.Log View ↓ 1-7-3.Copy Log to USB Indicates all errors
and all warnings

1-7-1.All Errors No data

1-7-2.All Warnings
1-7-3.Copy Log to USB

1-7-1.All Errors Now copying data Copies logs to USB memory.

1-7-2.All Warnings Done
1-7-3.Copy Log to USB

1-6.Piano Odometer 1-8-1.Clear Odometer 1-8-1.Clear Odometer

1-7.Log View 1-8-2.Clear Log SURE? (PLAY,STOP) 1-8-1, 2, 3
1-8.Clear History ↓ 1-8-3.Clear All Data Clears the odometer,
logs, or both data.
1-8-1.Clear Odometer 1-8-2.Clear Log [Play/Pause]:to clear
1-8-2.Clear Log SURE? (PLAY,STOP)
1-8-3.Clear All Data [Stop]:to cancel

1-8-1.Clear Odometer 1-8-3.Clear All Data

1-8-2.Clear Log SURE? (PLAY,STOP)
1-8-3.Clear All Data

35
22
 2) Test play

1.Piano Information
2.Test Play
3.Piano Calibration ↓

←
2-1.ppp scale [PLAY] to play/pause
2-2.repetition scale Play Plays softest key stroke scale.
2-3.pedal on/off ↓

2-1.ppp scale [PLAY] to play/pause Plays 5Hz strokes.

2-2.repetition scale Play
2-3.pedal on/off ↓

2-1.ppp scale [PLAY] to play/pause Plays the damper pedal in on/off pedal action.
2-2.repetition scale Play
2-3.pedal on/off ↓

2-2.repetition scale [PLAY] to play/pause Plays the damper pedal in half pedal action.
2-3.pedal on/off Play
2-4.pedal half ↓

2-3.pedal on/off [PLAY] to play/pause Plays the damper pedal in 5Hz.

2-4.pedal half Play
2-5.pedal 5Hz ↓

2-4.pedal half [PLAY] to play/pause

2-5.pedal 5Hz Play Plays Cmaj chord with damper pedal
2-6.pedal half check ↓ Check mute time --- 1.5sec

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 3) Piano calibration
3)-1.Calibration - standard
1.Piano Information
2.Test Play
3.Piano Calibration ↓ Fully. and PUSH [REC]
3-1.Calibration – Std 3-1-1.Cal – Std in Series
3-2.Pedal HP Adjust 3-1-2.SensorCalibration ENT
3-3.Calibration – Full ↓ 3-2-3.Pedal Calibration↓
3-1-1.Cal – Std in Series
3-1-2.SensorCalibration
3-1-3.Pedal Calibration↓
3-1-1.Cal – Std in Series
3-1-2.SensorCalibration
3-1-3.Pedal Calibration
3-1-2.SensorCalibration
3-1-3.Pedal Calibration
3-1-4.Key Drive Std
3)-2. Pedal HP adjust
3-1.Calibration – Std [ HALF POINT ADJUST ]
3-2.Pedal HP Adjust ENT [+/-]:adjust [REC]:save
3-3.Calibration – Full ↓ Half Point : 0215
3)-3. Calibration - Full
3-1.Calibration – Std 3-3-1.Cal-Ful in Series
3-2.Pedal HP Adjust 3-3-2.SensorCalibration
3-3.Calibration – Full ↓ 3-3-3.Pedal Calibration
3-3-4.Key Drive Full
37
24
This operation needed only upright piano
[ Pedal MIDI 7F Adjust ] 46F#,50A# are played.
DEPRESS Loud/Soft pedal
(Till pedals are depressed )
Depress loud/soft pedal fully, and push [REC]
button
Executing… [Calibration in Series]
Wait a minute
Finished!
Calibrates E3’s sensors and drive units condition to
match with the piano condition.
The sensor calibration, pedal calibration, and key
drive calibration are executed in series. (same as
3- 1-2, 3-1-3, 3-1-4)
SENSOR MEAJURE Completed.
Executing…
Wait a minute
[LOUD CALIBRATION]
Calibration : START
Calibration : END
Loud Stroke : 0585
Stroke Check : OK
[SOFT PEDAL CALIBRATION]
Calibration : START
Calibration : END
Soft Stroke : 0669
Stroke Check : OK
[HALF POINT CALIBRATION]
Calibration : START
Calibration : END
Load at Rest pos : 0143
Load at Half pos : 0325
Load at End pos : 0384
Flash Write : OK
Calibration : All OK
[KD calibration]
Model : E3 KS
All key : ON pedal=off
Start
Writing data to flash…
All key -> OK
All key : OFF
Start
Writing data to flash…
All key -> OK
Adjust the half point timing to be 1.5sec.after
playing chord.
[+][-] or dial : to adjust [REC]: to save data
Executing… [ Calibration – Full ]
Wait a minute
Finished!
 3)-4. Key ppp adjust
3)-4-1.Start ppp adjust

3-2.Pedal HP Adjust 3-4-1.Start ppp Adjust [←→↑↓]move/adj.[ > ]mode

3-3.Calibration – Full 3-4-2.CLEAR offset data ENT [SELECT]speed [REC]save
3-4.Key ppp Adjust ↓ Start

[←→↑↓]move/adj.[ > ]mode

[SELECT]speed [REC]save
The softest key stroke adjustment is started by enter button. KEY=01 OFFSET=0 ALL
The buttons works in this adjustment as follows.
[Play/Pause][ENT]: to change mode between all and 1key mode. [←→↑↓]move/adj.[ > ]mode
[△][▽] or dial : to change the offset data [SELECT]speed [REC]save
complete.
[REC]: to save the offset data. [STOP]: to quit the adjustment.
All mode: change the offset data of 88keys all at once. 1key mode: change the offset data of the selected key.
Softest scale is played in the all mode. Only the selected key is played during the 1key
[SELECT]: change the speed of scaling. mode.
[←][→] cursor: Press the button in the direction of the [←][→] cursor: moves the selected key one by one.
scaling to move to a scale which is higher or lower by
one octave.
Press the opposite button to change the direction of
scaling.

3)-4-2. Clear offset data

3-4-1.Start ppp Adjust 3-4-2.CLEAR offset data
3-4-2.CLEAR offset data SURE? (PLAY,STOP)

Clears all the offset data of softest key stroke

adjustment
3)-5. Calibration – extra
3)-5-1. Sensor manual

3-3.Calibration – Full ↑ 3-5-1.Sensor Manual [REC] to save data

3-4.Key ppp Adjust 3-5-2.Key Drive(OneKey) ENT MANUAL MEASURE
3-5.Calibration - Extra 3-5-3.Key Drive ON SNS type : KS
Wait a moment.
Press all key to the end
If finished. Send BF 03

Sensor manual calibration.

Press down all the keys to end of the stroke.
[REC]: to save the data.
[STOP]: to quit the calibration.
3)-5-2. Key drive(0ne key)

3-5-1.Sensor Manual [+][-]Select key:No01 A

3-5-2.Key Drive(OneKey) [SELECT]Type:Std
3-5-3.Key Drive ON [ENTER] to ‘OK’

[ KD calibration ]
Model : E3 KS

One key calibration.

Select the key to calibrate by [+][-] or dial.
[SELECT]: to change between Std/Full.
3)-5-4. Key drive on, 3)-5-5. Key drive off [ENT]: to start the calibration.

3-5-1.Sensor Manual
3-5-2.Key Drive(OneKey) Calibration to make the key- on table
3-5-3.Key Drive ON

3-5-2.Key Drive(OneKey)
3-5-3.Key Drive ON Calibration to make the key- off table.
3-5-4.Key Drive OFF

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38
 3)-5-7. Key drive Loud pedal on, 3-5-8. Key drive Soft pedal on

3-5-5.Key Drive OFF

3-5-7.Key Drive L-ON Calibration to make the key- on table when loud pedal on.
3-5-8.Key Drive S-ON

3-5-5.Key Drive OFF

3-5-7.Key Drive L-ON Calibration to make the key- on table when soft pedal on.
3-5-8.Key Drive S-ON

4). Piano test

2.Test Play ↑
3.Piano Calibration The test of the sensor units and drives.
4.Piano Test

When any key is pressed, indicates the key

4-1.Key Sensor AD Test KEY:00(G#),POS=0000____
4-2.Hmr Sensor Test ENT RST=0000,K1=0000,K2=0000 number, the depth of the key with a buzzer in
4-3.KS Connection Check↓ K3=0000,K4=0000,END=0000 four steps and the A/D value.

4-1.Key Sensor AD Test
4-2.Hmr Sensor Test
4-3.KS Connection Check
KEY:01(A ), STATE=ON Check the hammer sensor’s function
According to the hammer position, the buzzer
sound generates 2 times and indicates the
state.

4-1.Key Sensor AD Test
4-2.Hmr Sensor Test
4-3.KS Connection Check
4-2.Hmr Sensor Test
4-3.KS Connection Check
4-4.Key Brightness Chk
[ KS connection check ] Check the key sensor’s connection.
OK
Check if the light amount of the key sensor
[ KS Brightness check ]
OK within the specified value.
Indicates OK or NG’s key number.

4-3.KS Connection Check
4-4.Key Brightness Chk
4-5.Pedal AD Test
4-4.Key Brightness Chk
4-5.Pedal AD Test
4-6.Calibration Check
Damper AD=0285 Indicates the A/D value when the damper or shift
Shift/Soft AD=0293
Sostenuto STATE=OFF pedal is depressed.
Indicates the state when the sostenuto pedal
is depressed.
4-6-1.Sensor Data [ KEY Sensor Cal-DATA ]
4-6-2.Key Drive Data ENT 1KEY:REST 762, END 392
4-6-3.Pedal Data 2KEY:REST 682, END 260↓

4-6-1.Sensor Data Key table OK

4-6-2.Key Drive Data KEY ON OFF L-P S-P ADJ
4-6-3.Pedal Data 1 OK OK -- -- +00↓

4-6-1.Sensor Data Loud : OK

4-6-2.Key Drive Data Soft : OK
4-6-3.Pedal Data

Indicates the calibrated data of the sensor(s), key

and pedal drive units.
Check with the dial or up/down cursor buttons.

4-5.Pedal AD Test SDRAM test: OK

4-6.Calibration Check
4-7.CSP RAM test

4-6.Calibration Check FLASH test: OK

4-7.CSP RAM test
4-8.CSP FLASH test

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8. Trouble Shooting/Points to Check
1.Error Messages
Errors resulting from improper operation may cause the following messages to appear.
The appropriate remedy should be carried out.

Error Messages Situation Remedy

SELECT REC TRACK! You tried to start recording with no Select the part to record before starting

Part selected. recording.

CANNOT RECORD You tried to start recording to the You cannot record to the track with no

NO PIANO PART track with no piano part. piano part.

CANNOT EXECUTE You selected the destination Insert the destination medium and select

NO DESTINATION MEDIUM Medium that has not been inserted it.

when copying the album.

CANNOT EXECUTE TO DELETE You tried to delete the first album in You cannot delete the first album in a

1ST ALBUM a medium medium.

CANNOT EXECUTE TO CREATE You tried to create a new album on No more than 99 albums can be created

MORE THAN 99 ALBUMS the medium that already contains 99 on the medium.

albums.

CANNOT EXECUTE SAME TITLE You tried to create a new album Enter a different title to a new album.

EXISTS titled as same as the album that

already exists.

CANNOT EXECUTE You tried to copy the protected song You cannot copy the protected song file

PROTECTED FILE file to the removable medium such to the removable medium.

As a USB flash memory

PLAYLIST NOT FOUND You tried to delete the playlist, but

no playlist exists.

You tried to add songs to the First, you must create a new playlist, and

playlist, but no playlist exists. then add songs to it.

Please connect an USB You tried to make a backup without Connect an external USB HDD before

HDD to USB port connecting an external USB HDD. making a backup.

You tried to restore a backup Connect the external USB HDD that

without connecting an external contains a backup data.

USB HDD.

40
 2. Error Messages That Occur During Main Unit Operation
Error messages may appear and the related section may stop operating if the drive
unit temperature rises exceedingly, or components stop communicating with each
other during operation. The appropriate remedy should be carried out.
If one of the following messages appears along with “PRESS STOP KEY” in the third
line of the display, press the STOP button to cancel the message.
Operation, which has been stopped, is not restored until the remedy is carried out.

Error Messages Situation Remedy

Key Drive thermo error The temperature in the key drive exceeds Switch the power OFF.

100º C. Wait until the temperature inside of the unit

drops, and then switch the power ON again.

Check and adjust keyboard and action

(sticking, etc.) operation.

Check key solenoid (sticking, etc.) operation.

KD ASIC error Communication is lost between the key Check the cable used to connect the key drive

drive unit and CSP unit. unit and the CSP unit.

Loud PD thermo error The temperature in the loud pedal Switch the power OFF.

solenoid exceeds 120ºC. Wait until the temperature inside of the

solenoid drops, and then switch the power ON

again.

Soft PD thermo error The temperature in the soft pedal 〃

solenoid exceeds 120ºC.

KD/PD Connection error The cable on the key drive unit or pedal Check the cable used to connect the key drive

drive unit is faulty. unit or pedal drive unit.

Key drive table error The table for keyboard measurement is Carry out the measurement.

damaged (this includes cases in which Check the CSP Unit.

the CSP sheet has just been replaced but

measurement how not been carried out).

KS line disconnected Communication is lost between the key Check the cable used to connect the key drive

sensor unit and the CSP unit. unit and the CSP unit.

41
 3.Error Messages that Occur During Measurement
The following error messages may appear when an error occurs during or after
measuring in the service center mode.
Carry out the appropriate remedy.

During Sensor Management

Error Messages Situation Remedy

E1:KS REST AD is too low The rest value is too low (too dark). Check the key sensor’s height adjustment.

Check the sensor head position and key shutter.

Carry out the measurement again.

E1:KS END AD is too high The end value is too high (the Check the key adjustment (pay particular

difference between the rest and end attention to uneven keys in the balance section).

value is too low). Check the key rail adjustment (the space

between the key rail and the keyboard is not

large enough).

Check the key sensor’s height adjustment.

Check sensor head position and key shutter.

Carry out the measurement again.

During Pedal Measurement

Error Messages Situation Remedy

Loud Stroke : E1 Damper pedal stroke is short. Pedal adjustment.

 Playback with backup table. Re-measure.

Soft Stroke : E1 Shift pedal stroke is short. Pedal adjustment.

 Playback with backup table. Re-measure.

Calibration : E1 Cannot determine half point. Pedal adjustment.

 Playback with backup table. Half point adjustment.

42
During Key Measurment

Error Messages Situation Remedy

E0 The sensor event value does not Check the key adjustment (pay particular

match with the measurement (the attention to uneven keys in the balance section).

relationship between small and large Check the key rail adjustment (the space

is incompatible). between the key rail and keyboard is not large

enough).

Check the key sensor’s height adjustment.

Check sensor head position and key shutter.

Carry out the measurement again.

E1 Cannot obtain the sensor event. Check the key sensor’s height adjustment.

Check sensor head position and key shutter.

Carry out the measurement again.

If the problem occurs with all keys, check the

connection between the key sensor unit and the

CSP unit.

A history of error occurrences during operation and measurement can be checked in

the Service Center mode “1-7 Log view”.
Communication and operating conditions for individual units, which are checked on a
regular basis, can be copied with an external USB memory.
Refer to the Service Center Mode for more information.

4.Remedies for Other Problems

A) Power Supply Problems
1. The power does not switch ON.
• Check the AC outlet voltage.
• Check power cord connections.
• Check the main power on the PS unit.
2. Power is not supplied to a particular unit.
• Start the Service Center mode.
• Use Piano Information  1-1. System Connection to check communication and
power supply voltage between the units.

B) Playback Problems
1. No playback.
• Check communication between the units.
• Check power supply voltage for playback.
43
 • Check individual unit temperatures.
2. One or more keys does not playback.
• When a poly switch, used to detect excessive current, engages, the corresponding
key(s) stops operating.
3. Playback volume differs between keys.
• The playback table is incompatible  Re-measure.
* Uneven key balance in the balance section, which is related to key regulation
and key rail adjustment, affects the measurement.

C) Recording Problems
1. Cannot record.
• Check communication between the units.
2. Some notes do not record.
• Carry out a sensor test with the Maintenance Mode.
• Check 12 light source groups  Light source system.
• Check 8 light receiver groups  Light receiver system.
• Check key shutters.
• Check sensor heads.
3. The volume differs between recording and playback.
• Strongest notes  Slight decrease in volume.
• Weakest notes  Slight increase in volume.
4. Timing differs when producing sound.
• Timing may vary in the weakest keystroke range.

44
 35
11. Ｐarts List
Upright Piano

33 34 21
31 22
23
24

⑭
⑯ ⑰ ⑱ ⑮

28

⑫⑬

25 26 27
⑲⑳ 29 30

・Control Unit ・Key Shutter

⑩ 36
37

②④ ⑪ ⑧
③⑨ 38

⑥
⑦
Electrical Parts
No. Part Name Part Number Remarks
1 Control Unit WN755500 DKC-800
2 CTRL Circuit Board WN507700
3 MC Circuit Board WN507900
4 APE Circuit Board WN507800
5 USB Circuit Board WN757300
6 PANEL Circuit Board WN757600
7 ENCD Circuit Board WN757000
8 JACK Circuit Board WN708200
9 REG Circuit Board WN508400
10 1/2”CD-ROM WN735100
11 EXG Circuit Board WN767400

45
No. Part Name Part Number Remarks
12 CSP Unit WQ087100
13 CSP Circuit Board WR673600
14 Key Drive Unit WQ5508X0
15 EKD1 Circuit Board WK726300 for key #57-88
16 EKD2 Circuit Board WK726500 for key #1-10
17 EKD3 Circuit Board WK726700 for key #11-42
18 EKD4 Circuit Board WN743300 for key #43-56
Solenoid Ass’y WS563900 Odd key
- do - WQ553200 Even key
19 Pedal Drive Unit WQ088300
20 PDU Circuit Board WR768200
21 Hammer Sensor Ass’y WQ086700
22 Hammer Sensor Circuit Board WN739200
23 Key Sensor Unit WQ088700
24 Key Sensor Circuit Board WN594200
25 PS Unit WR128500
26 Power Supply Unit（48V） WC814600
27 Power Supply Unit（12V） WC702500
28 Switch Box Unit WQ573200
29 Pedal Sensor Unit WQ198500
30 AC Cable VT119800
31 MD Unit V7981600
32 Remote Controller WN570900
35 Hammer Shutter V9071600
36 Key Shutter Ass’y V7978300
37 Key Shutter, Gray Scale V797780R
38 Key Shutter Block V797790R

Piano Parts

No. Part Name Part Number Remarks

33 Shank Stopper V7978900
34 Holder, Shank Stopper V7981500

46
９．Ｐarts List
Grand Piano

⑲ ・ CONTROL UNIT

24
25

② ⑪ ⑧ ③
① ④ ⑨
20
21 ⑤
22
23 ⑥
⑦

・ KEY SHUTTER

29
31

26
30
27
28

⑮ ⑯ ⑰ ⑱

⑭
⑫⑬

47
 Electrical Parts
No. Part Name Part Number Remarks
1 Control Unit WN755500 DKC-800
２ CTRL Circuit Board WN507700
３ MC Circuit Board WN507900
４ APE Circuit Board WN507800
５ USB Circuit Board WN757300
６ PANEL Circuit Board WN757600
７ ENCD Circuit Board WN757000
８ JACK Circuit Board WN708200
９ REG Circuit Board WN508400
10 1/2” CD-ROM WN735100
11 EXG Circuit Board WN767400
12 CSP Unit WN802300
13 CSP2 Circuit Board WN671300
14 Key Drive Unit WN651600
15 EKD1 Circuit Board WK726300 for Key #57-88
16 EKD2 Circuit Board WK726500 for Key #47-56
17 EKD3 Circuit Board WK726700 for Key #15-46
18 EKD4 Circuit Board WＮ743300 for Key #1-14
19 Solenoid Assy WN693200 common
20 Pedal Drive Unit WN651700
21 Solenoid, Damper WN738400
22 Solenoid, Shift WN738500
23 Pedal Drive Circuit Board WN738700
24 Hammer Sensor Unit
25 Hammer Sensor Circuit Board
26 Hammer Emission Circuit Board
27 Key Sensor Unit WN651300
28 KS2 Circuit Board WN594200 Key Sensor Board
29 PS Unit WN705200
30 Power Supply Unit, 48V WN702400
31 Power Supply Unit, 12V WN702500
32 Switch Box Unit
33 AC Cable
34 MD Unit
35 Hammer Shutter
36 Key Shutter Assy WC368000
37 Key Shutter, Gray Scale WC36820R
38 Key Shutter Brock V886890R
39 Remote Controller WN570900

48
Piano Parts
No. Part Name Part Remarks
Number
Damper Pedal Lever T5902151
Spring, Damper Pedal Lever T5903081

49