You would like to work for a company or organisation in a foreign country.

Write a letter to an employment agency. In your letter:

• Describe the kind of job you would like to do

• Explain which country or part of the world you would like to work in
• Tell them why you are interested in working in another country

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear sir or madam,

I am writing to apply for a job working abroad.

I would be particularly interested in working in the service sector, having

spent a significant number of years employed by hotels, theme parks and
other tourist attractions. I have developed excellent knowledge of working
practices within the leisure industry and have outstanding interpersonal skills
and the ability to be disciplined, organised, punctual and hard-working.

I am especially keen to find employment in the Spanish-speaking world. I

have a Degree in South American Studies and am a fluent speaker of the
language. Obviously, this makes me more employable in these countries and
would give me the opportunity to improve my language skills further.

The prospect of living and working abroad fills me with excitement and
anticipation. I love new experiences and want to broaden my horizons and
gain a deeper understanding of different cultures.

I have attached my Curriculum Vitae. However, if you require further details,

please do not hesitate to contact me.

I look forward to hearing from you.

Yours faithfully,

Rebekka Udal

(177 words)
You work for a large organisation. You would like to take some time off and
decide to write a letter to your manager about this.

Write a letter to your manager. In your letter:

• Explain why you want to take time off

• Tell your manager how much time you want to take off
• Describe how your work could be covered when you are off work.

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear Emma,

I am writing to ask you if it would be convenient for me to take a few days’

leave at the beginning of next month. Ideally, I would like to be off the first
two weeks in May though, if this would cause excessive difficulties, I would
be willing to consider alternatives.

As you probably remember, my daughter and son-in-law emigrated to New

Zealand several years ago and we have not seen them since then. They have
managed to book flights to visit in May and I would love to spend as much
time with them as possible.

I have looked at my schedule and will be able to move the majority of my

meetings and commitments to later in May. My colleague Lee has kindly
agreed to cover appointments which cannot be re-scheduled.

I realise that this may be slightly disruptive. I am sure you appreciate that I
would not have asked if it was not tremendously important for me.

Please do not hesitate to contact me if you wish to discuss this further.

Yours sincerely,

Martha

(180 words)
You bought a TV last week, but when you got home you discovered it did not
work properly. You called the shop's customer services department to report
the problem, but you have not received any solution to the problem.

Write a letter to the company and in your letter:

• Explain the problem

• Tell them that you have contacted them already
• State what action you would like to be taken by the company

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear Sir/Madam,

I purchased a Sony LED TV costing £999 (model number KS243567), from your
Newcastle store on 1st September. I am writing to complain about this item.

Whilst unpacking the product, I was alarmed to discover that the screen was
cracked. As I live a considerable distance from the branch where the
equipment was bought, I was unable to return it. Bearing this in mind, I
telephoned your Customer Services team and explained the situation to your
colleague, who assured me that he would call me back straightaway after
having discussed the matter with his manager. Unfortunately, I still have not
been contacted. I find this entirely unacceptable.

In view of what has happened, I would like you to contact me immediately

on receipt of this letter. The TV is not fit for purpose and, therefore, I expect
it to be collected and a replacement provided at the earliest possible
opportunity. Additionally, I feel I am entitled to an apology and
compensation for the inconvenience caused.

I look forward to hearing from you soon.

Yours faithfully,

Rebecca Smith

(179 words)
You share a room at university with another student. You find it very difficult
to work there because the other student always has friends visiting. They
have parties in the room and sometimes borrow your things without asking
you.

Write a letter to the accommodation officer at your college. In your letter:

• Describe the problems you have

• Ask for a new room
• Explain why it is so important to move

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear sir or madam,

I am writing to complain about a serious issue relating to my flatmate at

Hellington Halls of Residence and to ask for alternative accommodation.

I currently share room 24A with a fellow-student. Unfortunately, my room-

mate’s behaviour has become a major problem: he regularly invites dozens
of classmates to our room to drink alcohol, dance, shout and cause mayhem
till dawn. What’s more, my room-mate and his guests regularly steal my food
from cupboards and the fridge-freezer. I have repeatedly asked them not to,
but they take absolutely no notice of my requests. I find this disturbing and
unsettling.

For these reasons, I would be grateful if you could offer me a different, and
hopefully quieter, room. I take my studies seriously and want to leave
university with a qualification which will enable me to become an engineer.
This will not happen if I cannot study in peace and have trouble sleeping.

I am sorry to have to contact you about this delicate matter and sincerely
hope you will be able to help.

Yours faithfully,

Kenneth Wang

(180 words)
Your company recently used a hotel for an important meeting. There was a
problem with the facilities in the meeting room.

Write to the hotel. In your letter:

• Give details of the meeting#

• Describe the problem with the meeting room facilities
• Say what you want the manager to do

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear Sir/Madam

Re: Meeting room booking – 12 January 2018

I am writing with reference to the meeting room which I booked on behalf of

IT Solutions Ltd. This booking was made on 20 December and, at the time of
booking, I sent a detailed email outlining our requirements, which included
an overhead projector and coffee-making facilities. Upon arrival, the
delegates were shown to the room and noticed that the aforementioned
items were missing.

This matter was brought to the attention of the facilities manager, who
informed our staff that it would be resolved without delay. Frustratingly,
despite further discussions with hotel staff, the missing equipment was not
provided.

I find this entirely unacceptable. Meeting rooms should contain these items
as standard. In view of this, I would like the payment for this booking to be
refunded and a written assurance that, for future meetings, rooms will be set
up exactly as required.

If you wish to discuss this matter further, please feel free to contact me. I
look forward to hearing from you soon.

Yours faithfully,

John Smith
(HR Manager)

(180 words)
You would like your child to have a day off from school for a special family
celebration.

Write a letter to the principal and in your letter:

• Describe the family celebration

• Say why it's important for your child to be there
• Explain how your child will catch up on the work missed

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear Professor Jones,

I am writing to ask if it would be possible for my daughter Ellie to be absent

from school on the first Monday of next month. I realise that the school has a
strict policy regarding absences; however, I hope that, given the
circumstances, permission could be granted.

The reason for this special request is that her brother is getting married the
day before, in Wales. We will be travelling back home on the Monday and
will not arrive until late in the evening. Obviously, her brother would be
devastated and heart-broken if Ellie were unable to attend this special family
occasion.

I envisage that there will be classwork to catch up on and this will be done as
soon as Ellie returns to school. As you know, my daughter is an incredibly
conscientious and diligent student. I can assure you that missing classes will
not have a detrimental effect on her academic progress.

Please contact me if you would like to discuss this further. I look forward to
hearing from you soon.

Yours sincerely,

John Smith

(180 words)
You recently went on holiday. When you were on holiday, you lost
something which is important to you. Luckily, you have travel insurance
which will cover the cost of anything lost.

Write a letter to your insurance company. In the letter:

• Describe the thing you lost

• Explain how you lost it
• Explain what you want the insurance company to do

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear sir/madam,

I am writing to make a claim on the travel insurance policy (number:

25856484) which I took out with your company.

Whilst on vacation in Vancouver, I unfortunately had my laptop stolen. It was

taken from my hotel room. I had locked the room securely and gone out
sightseeing and, when I returned, the item was missing. I immediately
informed the police, and enclose the Crime Report Form they provided.

I had only had my laptop for a fortnight but it contained valuable work as
well as personal information. It will take me a significant amount of time to
re-do the work I lost. In addition, I have had to spend hours contacting
financial institutions to cancel credit cards and ensure that the thief cannot
access my accounts.

Having read the terms and conditions of my policy, I believe I am entitled to

claim for the value of the computer itself and for time spent dealing with the
repercussions of the incident.

Please feel free to contact me if you require further information.

Yours faithfully,

Mark Khan

(179 words)
You are going to do a Degree course at university.

Write a letter to the university accommodation department to seek help in

finding accommodation. In your letter, you should include:

• When you need the accommodation from

• What kind of accommodation you want
• How the accommodation office can contact you if necessary

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear Sir/Madam,

I have been accepted on your BA Media Studies Degree course for the
forthcoming academic year.

I have been informed that I need to contact you with regard to my

accommodation requirements. As a first-year undergraduate, I feel that it
would be better to stay in Halls of Residence. Ideally, I would prefer a room
with en-suite facilities; however, if this is not available, one located close to
the shower block would be appreciated. A room near to campus (as
described in your accommodation guide) would be my preferred option.

My academic classes are due to start on 3rd October; therefore, I would like
to move into the room by 1st October at the latest if possible. I will be
arriving in the UK on 25th September so could move any time after that date.

If you require further information (regarding the deposit or other payments)

please do not hesitate to get in touch. It might be quicker and more
convenient to contact me by email: my address is: joe@live.com

Yours faithfully
Joe Brown

(176 words)
You recently bought a toy from a company online. When the toy
was delivered, you found some problems with it.

Write a letter to the company manager. In your letter:

• Describe the toy

• Explain the problems with it
• Tell the manager what you would like her/him to do

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear ………………..,
Dear sir or madam,

I am writing with regard to the model helicopter I recently

purchased online from your company. It was supposed to be a
surprise birthday present for my granddaughter but unfortunately it
is completely unsuitable.

On your website, the model plane was described as appropriate for

children and an entirely safe product. We were therefore genuinely
shocked to open the package and find the machine had extremely
sharp edges on which a child could easily cut herself. In addition,
when we attempted to fly it, it proved almost impossible to control
and crashed into our neighbour’s greenhouse, causing significant
damage.

Obviously it would have been utterly inappropriate to give this toy

to a youngster. The product you sent us bears no resemblance to the
one advertised and we would expect a full refund. Additionally, we
believe we are entitled to compensation for the damage this item
caused to our neighbour’s property.

We look forward to hearing from you at the earliest possible

opportunity and to the swift and satisfactory resolution of this
matter.

Yours faithfully,

C. Higgins

(180 words)
You have seen an advertisement asking for people to work as
helpers at a summer holiday camp for children, where the children
stay without their parents. You decide to apply to work at the camp.

Write a letter to the camp organizer. In your letter:

• Suggest ways in which you can help

• Say when you would be available
• Ask some questions about the camp

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear ………………..,
Dear Sir/Madam,

I am writing to apply for the position of Camp Assistant, advertised

on the website www.summerjobs.com. I enclose my CV for your
perusal.

I am especially interested in this post, as it states in the job

description that you are looking for sporty individuals. I have been
working in America for the past year as a soccer coach in a high
school; therefore, as well as having soccer skills, I have gained
valuable experience dealing with adolescents. In addition to this, I
am a qualified soccer referee, which would be useful for camp
competitions. I am available for an immediate start.

I have a couple of queries regarding accommodation. I wonder if you

could inform me whether it is provided free of charge and, if not,
what the weekly cost would be. Additionally, I would like to know if
it would be possible to have a single room with en-suite facilities.

I look forward to hearing from you. If you require any further

information, please do not hesitate to email me on:
hsmithson@gmail.com

Yours faithfully,

Henry Smithson

(179 words)
You went on holiday to see some friends in another country last month. Your
friends have just sent you some photos of your time together.

Write a letter to your friends. In your letter:

• Thank you friends for the holiday and for the photographs
• Explain to your friends why you didn’t write to them earlier
• Invite them to come and stay with you

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear Javier and Marta,

Thank you so much for the photos of our wonderful time together. I have
already framed the one of us at the zoo. It brings back such great memories
of one of the most fantastic holidays I have ever had.

When I opened your letter, I felt incredibly guilty for not having dropped you
a line earlier. Hopefully, when you hear my excuse you will forgive me. Just
after I got back home we had torrential rain and flooding. It was horrific! My
apartment was completely inundated and most of my possessions got swept
away.

One thing I have only recently located is my contacts book and, believe it or
not, I just couldn’t remember your address. Once again, I’m so sorry and I
desperately hope you don’t think I’m ungrateful or rude.

Anyway, I hope to be back to normal by spring. I would love you to visit in

the summer. The nearby Lake District is breath-taking and the mountains are
picturesque. It would be awesome if you came.

All my love,

Erika

(178 words)
You play a team sport with some friends. Last week a member of the team
had an accident and wasn't able to play with you at the weekend. You decide
to write to him in hospital, telling him about the match.

Write a letter to your friend. In your letter:

• Tell him which team won

• Describe the conditions on the day
• Say how you felt about the match

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear Aleksi,

I hope you’re recovering after slipping and twisting your ankle. We missed
you at the rugby match. It wasn’t the same without you.

Firstly, I have some brilliant and rather surprising news. We won! Despite you
not being there, we hammered Gloucester. They grabbed an early lead but
we took control before half-time and ran away with it. What a shock!

The real reasons for our unexpected success were the weather and the beer.
It was blowing a gale, freezing cold and there was even sleet. Our opponents
just weren’t tough enough. And you’ll never guess what they did: they were
so confident of winning that they had stopped for a few beers before the
match. They were drunk! They couldn’t stand up straight! So victory was
bitter-sweet. We were delighted to win after losing pretty much every game
this year, but we realised they would have thrashed us if they had been
sober.

Anyway, get plenty of rest and keep your spirits up. We want to see you back
on the pitch soon.

Best wishes

Dan

(179 words)
You have started a new job.

Write a letter to your English-speaking friend. In your letter:

• Explain why you changed job

• Describe your new job
• Tell your friend your other news

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear Kenneth,

I’m incredibly sorry not to have been in touch recently. Things have been a
bit hectic. My big news is that I am no longer in the financial sector. Thank
goodness!

As I probably mentioned, I was getting sick and tired of the bank. The rat-
race really wasn’t my cup of tea. I was completely disillusioned with it.

I have been looking for something a bit more exciting and eventually applied
for a job as a juggler and children’s entertainer. Surprisingly, considering I
had no previous experience, I got it and Saturday was my first ‘gig’. It was
terrifying but brilliant – I haven’t had so much fun in ages.

Well, of course there is a downside. I have had to give up my swanky

apartment. I’m earning a lot less than I used to and can’t afford the rent.
And, on top of that, Maria and I have split up. It turns out she was keener on
my huge salary than on me myself. Never mind!

Whenever you have a moment, drop me a line.

Take care

Mikhail

(180 words)
You bought a ticket for a music concert, but now you are unable to go. You
decide to offer the ticket to a friend.

Write a letter to this friend. In your letter:

• Give details of the concert.

• Explain why you are unable to go.
• Suggest how this friend can get the ticket from you.

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear James

Sorry I haven’t been in touch for ages. Life has been so chaotic recently and
since starting my new job I’ve hardly had a moment to spare. I hope you’re
keeping well.

My reason for contacting you is that I was planning to go and see Drake in
concert on the 25th of next month at Wembley. Because this is his first
concert here you can imagine how thrilled I was to get a ticket. However, I’ve
just been told that I have to be in Manchester that evening for a work
function. You can guess how devastated I am!

As you are a massive fan of his too, I was wondering if you’d like my ticket. I
don’t want any money for it- let’s call it an early birthday present- but you’d
need to pick it up from me next week before I leave for London.

Let me know ASAP if you’re interested and if so, when you’re able to pop
over. Hopefully we’ll manage a coffee and a quick catch-up.

Hope to see you soon.

Mark

(180 words)
You recently saw a very good film. You decide to write to your friend and
recommend that she/he sees this film.

Write a letter to your friend. In your letter:

• Describe what the film is about

• Explain why you think your friend should go to see this film
• Tell your friend when and where she/he could see this film

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear Karl,

I know what a film-buff you are, and I’ve just seen a movie which you'd really
enjoy.

The film is called ‘The Man Whose Head Exploded’. It's a sort of
documentary- containing footage shot by the director on a single camera-
which deals with the life of an elderly man who suffers from dementia and
depression. It focusses on his struggle and his unwillingness to compromise
and behave in a way which others find acceptable. It reminds me of a movie
you were raving about last year so I think this one would be right up your
street!

As far as I know it isn’t being shown at any cinemas. I don’t even think you'll
be able to catch it online. But, it was on Channel 8 and they always repeat
things so I’m sure it'll be on at some time, probably in the middle of the
night!

If you manage to see it, let me know what you think. And if you happen to
come across any movies you think I’d like, text me.

Happy viewing!

Irvine

(180 words)
Your friend recently invited you for a meal at her or his house. After the
meal, you decided to write to your friend.

Write a letter to your friend. In your letter:

• Thank your friend for the meal

• Explain what you enjoyed about having the meal in your friend’s house
• Invite your friend to come to your house for a meal

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear Louis,

I just wanted to thank you for the incredible evening I had last week. I hope
you don’t take this the wrong way, but I never imagined you were such a
wonderful cook. You should open a restaurant.

Although the food was out of this world, probably the main highlight was
getting to know your awesome family. I still haven’t got over meeting your
granny. She never stops laughing and some of the stories she told had me in
stitches. Of course, I have to mention your adorable grandson. He must be
the world’s leading dinosaur expert already.

I would love to invite you all for dinner. I can’t guarantee that the cooking
will be up to your standard but I’ll do my best. Let me know when you can
come and if any of you have any special dietary requirements like lactose
intolerance or nut allergy. I don’t want you going home poorly!

Once again thank you so much for an amazing and memorable evening.

With lots of love

Mikaela

(173 words)
You have recently been to stay with an old friend for a few days. You
hadn't seen each other for a long time.

Write a letter to your friend. In your letter:

• say how you felt about the visit

• refer to something enjoyable that you did while staying with
him/her
• invite your friend to visit you

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear ………………..,
Dear Charles,

It was absolutely wonderful to see you again after so long. You

haven’t changed a bit! I recognised you straightaway!

I can honestly say that staying with you and your delightful family has
been the highlight of my year so far. Sitting on the balcony
overlooking the lake, watching the sunset and reminiscing about the
good old days over a scrumptious meal was simply fantastic! Your
wife is an incredible cook and I truly wish I was back there now,
enjoying one of those mouth-watering steaks she cooked. I will
cherish the memory of my stay for as long as I live.

Now we’re back in touch I would love you to come over to Wales.
As I mentioned, we live in a quaint cottage in a sleepy little village
not far from the mountains. We know your wife is not keen on
travelling but we hope you can persuade her to join you. Would
early summer be convenient?

Anyway, please write back and let us know when you would be able
to come.

With warmest wishes

Lionel

(180 words)
You work for a large company. Your manager has asked you to do a
presentation. You have decided to write to a colleague, asking him or her to
help you with the presentation.

Write a letter to your work colleague. In your letter:

• Tell your colleague when and where the presentation will be

• Describe what the presentation is about
• Explain what you would like your colleague to do

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear Iqbal,

As you know, our company’s senior executives are visiting the branch next
Friday and my line manager has asked me to prepare a five-minute
presentation for late that morning. As I haven’t done many presentations in
English, I wonder if you would mind giving me some help.

I’ve been asked to talk about this year’s successful marketing strategy. As
you will be aware, sales have rocketed and those in charge believe that
advertising was a contributory factor. I have been told to include colourful
and eye-catching slides and to make the presentation humorous and
informative.

Although I have no difficulty with the content, I am apprehensive about my

English skills. I therefore would be incredibly pleased if I could practise my
presentation with you. If you could point out any errors, I would be awfully
grateful.

I realise how busy you are so if you simply don’t have time, I fully
understand. However, it would help me enormously if you could find fifteen
minutes next Wednesday to give me feedback.

Warm wishes

Gergana

(175 words)
Your friend has asked you to teach English to her or his child. You
would like to borrow some books from your teacher to help you
teach English to the child.

Write a letter to your teacher. In your letter:

• Tell your teacher what and when you are going to teach the
child
• Describe the kind of books you would like to borrow
• Explain why you think these books will be useful

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear ………………..,
Dear Mrs O’Reilly,

One of my closest friends has asked me to start giving English lessons to her
eight-year-old daughter who is struggling a bit at school. I will need to use
specialist materials and I wonder if you could lend me the books you use in
primary school.

I expect to start my classes next Wednesday, in my friend’s apartment. We

have agreed to have two thirty-minute lessons per week. My friend would
like me to cover similar topics and themes to the school which her daughter
attends, but I also feel it is important to do fun things with her, making her
love English instead of hating it.

So I would really like books with funny stories, quizzes, competitions, rhymes
and humorous poems. Apparently anything related to horses or motorcars
would go down well. Relatively short books would be best.

I hope you don’t mind me contacting you about this. I know you are
incredibly busy. If you can spare me a few moments on Friday we could
discuss this then.

With thanks and warm wishes

Benito

(179 words)
You are moving out of your accommodation and think that it might suit a
colleague who is starting a job where you work.

Write a letter to your colleague. In your letter:

• Say why you are moving

• Describe your accommodation
• Explain why the accommodation might suit your new colleague

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear Sarah

I have just heard from my manager that you have been promoted and are
moving to head office. Firstly, congratulations! I know you’ll do exceedingly
well.

My main reason for writing is that I am moving out of my apartment. Jasper

and I have finally taken the plunge and decided to live together. It occurred
to me that my current flat might be ideal for you.

I have been living there for two years and have absolutely loved it. It is
located in the city centre, convenient not only for getting to work, but also
for retail therapy and eating out. It’s spacious, with two bedrooms and a
modern kitchen/diner. The rent is reasonable too, despite it only being a
stone’s throw from city-centre attractions. Moreover, you’ll save money and
time because you can walk to work rather than taking unreliable public
transport. The only downside is that the neighbours can be a bit noisy.

If you would like to view it, let me know or just pop round whenever it suits
you.

Kind regards

Alison

(178 words)
You eat at your college cafeteria every lunchtime. However, you think it
needs some improvements.

Write a letter to the college magazine. In your letter:

• Explain what you like about the cafeteria

• Say what is wrong with it
• Suggest how it could be improved

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear _____________
Dear Editor,

As someone who visits the college canteen on a daily basis, I feel I am

extremely well-qualified to give suggestions on how to make it better.

It already has positive features: The waiters and waitresses are friendly, and
knowledgeable about the ingredients and preparation of items on the menu.
This is particularly helpful for those with food allergies and specific dietary
requirements.

However, the staff are clearly rushed off their feet and when your order
eventually arrives, it is invariably cold and greasy. Even worse, I’ve recently
noticed that many of my favourite starters and desserts have disappeared
from the menu.

Steps need to be taken! More serving-staff should be employed during busy

periods. It might be wise to re-train the chef and ensure that top-quality and
fresh ingredients are used. The delicious items taken off the menu need to be
re-instated.

Eating in the canteen used to be the highlight of my day and I would be over
the moon if things went back to how they were.

Yours faithfully,
Ellie Fant

(175 words)
You have just moved into a new house and you have decided to have a party.
You are worried that the noise from your party will annoy your new
neighbour.

Write a letter to your neighbour. In your letter:

• Introduce yourself
• Explain that you plan to have a party
• Invite your neighbour to the party

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear ………………..,
Dear Carole,

As you may have noticed, I’ve just moved into the property next to yours and
Dan- the previous tenant- gave me your name. I hope you don’t mind me
writing. As Dan might have mentioned, I’m a trainee accountant with a
motorbike and a pet parrot.

Firstly, can I apologise if I’ve disturbed you over the past couple of days? I’ve
been dragging heavy items of furniture about. I’m really sorry if you’ve been
bothered by the banging and clattering.

The main reason for writing is to let you know that I plan to hold a house-
warming party this coming Saturday. I’ve invited friends and colleagues. I will
try to make sure it isn’t too rowdy but it might go on into the small hours. I’d
love it if you could come. There’s no need to bring anything except yourself.
Don’t worry if you’re not free. You’d be extremely welcome to pop round
another day.

I look forward to seeing you really soon (and just knock on the wall if I’m
making too much noise!)

Best wishes

James

(180 words)
You and some friends ate a meal at a restaurant to celebrate a special
occasion. You were very pleased with the food and service.

Write a letter to the restaurant manager. In your letter:

• Give details about your visit to the restaurant

• Explain why you visited the restaurant
• Explain why you felt the food and service were good

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear ………………..,
Dear sir or madam,

A group of work colleagues and I ate at your establishment last Thursday

evening, and I am writing to thank you, your waiters and kitchen staff for
providing us with a wonderful experience.

We were impressed by the professionalism, courteousness and friendliness

of the staff. Despite the fact that there were eighteen of us, and that we
hadn’t booked in advance, we were greeted warmly and tables were speedily
re-arranged, enabling us to sit together. Special care was taken to make extra
space for a wheelchair-user in our party. The young man who took our order
couldn’t have been more attentive and helpful. He was able to explain
exactly what each dish contained, and made useful suggestions about what
to choose from your extensive menu.

The food itself was incredibly tasty, and the desserts in particular were
outstanding. We mentioned to the waiter that we were celebrating our
manager’s birthday and he brought out a cake with candles, which our boss
genuinely appreciated.

Once again, thank you for such an unforgettable experience.

With regards,

Alan Smith

(180 words)