Features Listing Document

For

Taxi Booking Application

Version: 1.0

Prepared Date: 28-01-2023

Prepared By: Damanjit Kaur

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Table of Contents

1. Summary/Introduction……………………………………………………………………..…..3
2. Benefits with Taxi Booking App……………………………………………………………..3
3. Types of Users…….…………………………………………………………………………………4
4. Features Listing for passenger……………………………………………………………….4
4.1 Registration……………………………………………………………………………………..4
4.2 Home Page………………………………………………………………………………………5
4.3 Book Ride/Trip…………………………………………………………………………………5
4.4 Payment/Transaction……………………………………………………………………….5
4.5 Ride Cancellation……………………………………………………………………………..6
4.6 Notifications…………………………………………………………………………………….6
4.7 Ratings……………………………………………………………………………………………..6
4.8 Menu…………………………………………………………………………………………….6,7
5. Assumptions…………......………………………………………………………….………………7

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 1. Summary/Introduction

The idea of creating Taxi mobile app will ease the customer to book a ride with maximum
features from their location as they use to face problems or difficulties like:

 Booking rides on call

 Difficult to reach on exact location for drivers
 No transparence in Fare/Payment
 No time bond to pick client from their location
 Less client safety
 No client satisfaction
With the help of the Taxi Mobile Application customer can easily book a ride through app
from their location and driver can use tracker to locate the location of their customer with
flexible and transparence of payment options. Even Client can track the driver’s location and
reach the end location with full safety.

2. Benefits with Taxi Booking App

People prefer services that have the less interaction & everything on their smart device.

Taxi app development is one such service which saves your time & cost by providing you
user-friendly apps in your mobile phones. Taxi apps cover two major interfaces such as
Passengers & but visible Taxi drivers by making it easy to communicate with both on the
same phase.

Benefits:
 Ease of Booking Taxi
 Higher Visibility
 24/7 Service
 Cost Effective Pricing
 Multi Payment Options
 Security

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3. Types of Users

 Passenger/Client/Customer – For booking ride

 Driver – For accepting rides

 Admin – For monitoring both user and drivers

4. Features Listing
Passenger/Client/Customer

4.1 – Registration

 Sign Up
o User Can Sign Up using his/her Email ID and Password.
o User Can Sign Up using his/her Google account.

 Log In
o User Can Log In using his/her registered Email ID and Password.
o User Can Log In using his/her google account.

 Forgot Password
o User can retrieve their password with his/her registered email ID.
o User will get OTP on email to retrieve the password.

 Errors
o User is new and Click on Login or Forgot pin – Error shows - Email Id is
invalid or User does not exist.

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 4.2 – Home Page

 Search Bar
o User can search for end location by using maps.
o User can search for end location by typing the address of current location
and end location on search bar.

 Categories or types of vehicles

o User can select car (AC/Non-AC).
o User can select car size (Sedan/XL).
o User can select two-wheeler.
o User can select three-wheeler.
o User can view up-front pricing of vehicles to compare.

4.3 – Book Ride/Trip

 Booking Confirmation
o User will get booking confirmation from nearby driver.
o User can view the distance between user location and driver on maps.
o User can view the trip pricing.
o User can view driver details (Name, Contact details).
o User can view driver rating.
o User can view Vehicle details (Vehicle number/vehicle colour).

 Maps
o User can live track the driver on maps.
o User can view the time frame as per the distance between driver and
passenger on maps.

4.4 – Payment/Transaction

 Payment Method
o User can select the Debit card or Credit card option end of the ride.
o User can select cash payment option end of the ride.

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 4.5 – Ride Cancellation

 Cancel Trip
o User can cancel within 5minutes of booking to avoid cancelation charges.
o User can cancel the ride if driver is taking more time as mentioned.
o User can cancel the ride if user is not available on time and may have to
pay some amount or charges on cancellation.
o User can cancel the ride if they found drivers behaviour is inappropriate.
o User can cancel the ride vehicle condition is poor.

4.6 – Notifications

 Push notification
o User will get Pop-up notification on app that driver is reached in given
location.
o User will get offers or discounts notification.
o User will get notification on confirmation of ride.
o User will get notification on cancellation of ride.

4.7 – Ratings

 Rate the services

o User can give rating after trip.
o User can give the ratings to driver as per their ride experience.

4.8 – Menu

 Profile/Account
o User details (Photo/Name/Email/Contact Number/Password).

 History
o User can view previous trip’s locations of travel (pick-up and drop
location).
o User can view on which date and time they travelled.
o User can view the payment receipts of previous trips.
o User can view previous trips driver details (Name).

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  Settings
o User can edit or update their profile (Name/Email/Contact Number).
o User can securely save addresses/places to travel like - Home, Work.
o Privacy – Manage the data of passenger.
o User can save cards (Debit/Credit Card) securely for the transactions.
o Help/Support – User can chat in chat support for any query.
o Log Out.

5. Assumptions

To make this application more effective adding few points below:

 adding language option for both Client and Driver helps to understand the
application more efficiently.
 User can add their minimum fare/price of ride and search for the drivers.
 Driver can share their fare or price of ride if driver is not satisfied with passengers
mentioned fare or price.