The document presents time and overtime data for several agents, including their total time spent and amount of time exceeded. It shows that the majority of agents spent some time in overtime, with 14 agents exceeding their time by a total of 22 minutes and 57 seconds and 3 agents exceeding by a total of 13 minutes and 42 seconds. The data is segmented, allowing one to analyze time spent and exceeded for each individual agent.
The document presents time and overtime data for several agents, including their total time spent and amount of time exceeded. It shows that the majority of agents spent some time in overtime, with 14 agents exceeding their time by a total of 22 minutes and 57 seconds and 3 agents exceeding by a total of 13 minutes and 42 seconds. The data is segmented, allowing one to analyze time spent and exceeded for each individual agent.
The document presents time and overtime data for several agents, including their total time spent and amount of time exceeded. It shows that the majority of agents spent some time in overtime, with 14 agents exceeding their time by a total of 22 minutes and 57 seconds and 3 agents exceeding by a total of 13 minutes and 42 seconds. The data is segmented, allowing one to analyze time spent and exceeded for each individual agent.