PERFORMANCE MANAGEMENT

ASSIGNMENT: JOB DESCRIPTION

DEPARTMENT OF MANAGEMENT SCIENCES

LAHORE COLLEGE FOR WOMEN UNIVERSITY, LAHORE

 Job Description of Chief Executive

Description

The Chief Executive Officer (CEO) is the highest-ranking executive of any company. They are
responsible for ensuring that the business operates at a profit and meets its goals. They need to
know how best to approach new opportunities, including delegating tasks or directing agendas to
drive profitability by managing organizational structure.

Tasks

 Direct or coordinate an organization's financial or budget activities to fund operations,

maximize investments, or increase efficiency.
 Appoint department heads or managers and assign or delegate responsibilities to them.
 Analyze operations to evaluate performance of a company or its staff in meeting
objectives or to determine areas of potential cost reduction, program improvement, or
policy change.
 Direct, plan, or implement policies, objectives, or activities of organizations or businesses
to ensure continuing operations, to maximize returns on investments, or to increase
productivity.
 Prepare budgets for approval, including those for funding or implementation of programs.
 Confer with board members, organization officials, or staff members to discuss issues,
coordinate activities, or resolve problems.
 Implement corrective action plans to solve organizational or departmental problems.
 Direct human resources activities, including the approval of human resource plans or
activities, the selection of directors or other high-level staff, or establishment or
organization of major departments.
 Establish departmental responsibilities and coordinate functions among departments and
sites.
 Preside over, or serve on, boards of directors, management committees, or other
governing boards.

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  Negotiate or approve contracts or agreements with suppliers, distributors, federal or state
agencies, or other organizational entities.

Knowledge

 Administration and Management — Knowledge of business and management

principles involved in strategic planning, resource allocation, human resources modeling,
leadership technique, production methods, and coordination of people and resources.
 Personnel and Human Resources — Knowledge of principles and procedures for
personnel recruitment, selection, training, compensation and benefits, labor relations and
negotiation, and personnel information systems.
 Customer and Personal Service — Knowledge of principles and processes for
providing customer and personal services. This includes customer needs assessment,
meeting quality standards for services, and evaluation of customer satisfaction.
 English Language — Knowledge of the structure and content of the English language
including the meaning and spelling of words, rules of composition, and grammar.
 Law and Government — Knowledge of laws, legal codes, court procedures, precedents,
government regulations, executive orders, agency rules, and the democratic political
process.
 Economics and Accounting — Knowledge of economic and accounting principles and
practices, the financial markets, banking, and the analysis and reporting of financial data.
 Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and
their applications.
 Public Safety and Security — Knowledge of relevant equipment, policies, procedures,
and strategies to promote effective local, state, or national security operations for the
protection of people, data, property, and institutions.
 Education and Training — Knowledge of principles and methods for curriculum and
training design, teaching and instruction for individuals and groups, and the measurement
of training effects.

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  Sales and Marketing — Knowledge of principles and methods for showing, promoting,
and selling products or services. This includes marketing strategy and tactics, product
demonstration, sales techniques, and sales control systems.

Skills

 Judgment and Decision Making — Considering the relative costs and benefits of
potential actions to choose the most appropriate one.
 Complex Problem Solving — Identifying complex problems and reviewing related
information to develop and evaluate options and implement solutions.
 Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses
of alternative solutions, conclusions, or approaches to problems.
 Speaking — Talking to others to convey information effectively.
 Coordination — Adjusting actions in relation to others' actions.
 Management of Personnel Resources — Motivating, developing, and directing people
as they work, identifying the best people for the job.
 Social Perceptiveness — Being aware of others' reactions and understanding why they
react as they do.
 Active Listening — Giving full attention to what other people are saying, taking time to
understand the points being made, asking questions as appropriate, and not interrupting at
inappropriate times.
 Management of Financial Resources — Determining how money will be spent to get
the work done, and accounting for these expenditures.
 Monitoring — Monitoring/Assessing performance of yourself, other individuals, or
organizations to make improvements or take corrective action.
 Negotiation — Bringing others together and trying to reconcile differences.
 Persuasion — Persuading others to change their minds or behavior.

Abilities

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 Oral Comprehension — The ability to listen to and understand information and ideas
presented through spoken words and sentences.
 Oral Expression — The ability to communicate information and ideas in speaking so
others will understand.
 Written Comprehension — The ability to read and understand information and ideas
presented in writing.
 Deductive Reasoning — The ability to apply general rules to specific problems to
produce answers that make sense.
 Speech Clarity — The ability to speak clearly so others can understand you.
 Speech Recognition — The ability to identify and understand the speech of another
person.
 Written Expression — The ability to communicate information and ideas in writing so
others will understand.
 Inductive Reasoning — The ability to combine pieces of information to form general
rules or conclusions (includes finding a relationship among seemingly unrelated events).
 Problem Sensitivity — The ability to tell when something is wrong or is likely to go
wrong. It does not involve solving the problem, only recognizing that there is a problem.
 Fluency of Ideas — The ability to come up with a number of ideas about a topic (the
number of ideas is important, not their quality, correctness, or creativity).
 Near Vision — The ability to see details at close range (within a few feet of the
observer).
 Originality — The ability to come up with unusual or clever ideas about a given topic or
situation, or to develop creative ways to solve a problem.
 Information Ordering — The ability to arrange things or actions in a certain order or
pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters,
words, pictures, mathematical operations).
 Category Flexibility — The ability to generate or use different sets of rules for
combining or grouping things in different ways.
 Flexibility of Closure — The ability to identify or detect a known pattern (a figure,
object, word, or sound) that is hidden in other distracting material.

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 Mathematical Reasoning — The ability to choose the right mathematical methods or
formulas to solve a problem.