P19011666 - ACC4883 - Final Submission

CENTRE FOR UNIVERSITY OF HERTFORDSHIRE PROGRAMMES
Internship Report
Module Module
Internship in Accounting ACC4883
Title: Code:
Report Title: Internship Bi-Weekly Report and Reflections Date: 03/12/21
Student Information:
Name Nursofea Binti Mesri
Student ID P19011666
Attachment (Organization) Motorola Solutions Sdn Bhd
Duration of attachment 16th August 2021- 3rd December 2021
Contact Number (Organization) 04-224 0888
Supervisor (Organization) Ms. Maria Leow
Lecturer Ms. Alicia Carol White
▪ I (we) have submitted one printed copy of my (our) assignment bound

✓
together AND one electronic version via Black Board.
▪ I (we) have read through my (our) work and to check for errors in spelling
✓
and grammar.
▪ I (we) are happy for my (our) work to be shared with future students. ✓
*Tick (✓) the box next to your name, agreeing to the ‘Academic Conduct’
Statement.
I (We) certify that this piece of in-course assignment is my (our) own work, that it has not
been copied from elsewhere, and that any extracts from books, papers or other sources
have been properly acknowledged as references or quotations. In addition, I(we) agree
that the electronic version of this assignment may be subject to electronic analysis for the
detection of collusion, plagiarism and other forms of unfair advantage.
CENTRE FOR UNIVERSITY OF HERTFORDSHIRE PROGRAMMES
Internship Report and Reflection (50%)

Module Title: INTERNSHIP IN ACCOUNTING Module Code: ACC4883
Report Title: Internship Report and Reflection Date: 03/12/21
Student Information:
Name Nursofea Binti Mesri
Company Motorola Solutions Sdn Bhd
Department Finance
On-Site Supervisor Ms. Maria Leow
Lecturer Ms. Alicia Carol White
Deadline 10th December 2021
▪ I (we) have submitted one printed copy of my (our) assignment bound together
✓
AND one electronic version via Black Board.
▪ I (we) have read through my (our) work and to check for errors in spelling and
✓
grammar.
▪ I (we) are happy for my (our) work to be shared with future students. ✓
*Tick (✓) the box next to your name, agreeing to the ‘Academic Conduct’ Statement.
I (We) certify that this piece of in-course assignment is my (our) own work, that it has not been
copied from elsewhere, and that any extracts from books, papers or other sources have been
properly acknowledged as references or quotations. In addition, I(we) agree that the electronic
version of this assignment may be subject to electronic analysis for the detection of collusion,
plagiarism and other forms of unfair advantage.
Page 2 of 18
Centre for University of Hertfordshire Programmes
ACC4883: Internship in Accounting
Internship Report and Reflection (50%)
Little of nothing of
Very Good to
merit to Marginal Marginal Pass Clear Pass Good
Outstanding
Fail
0 - 39 40 - 49 50 - 59 60 - 69 70 - 100
Criteria Comment/Score
Collection of Evidence
Bi-Weekly Log
Communication
Clear and fluent communication of idea.
Key knowledge
Describe the task done and accomplishment you have learnt.
Knowledge applied and learned.
Analysis on own Performance
Discuss challenges/opportunities faced during the internship
period and how you have overcome it.
Future Plans
Clearly explains next course of S.M.A.R.T action for future
improvement.
GRAND TOTAL /500
TOTAL (100%)
GENERAL FEEBACK (if any):
Page 3 of 18
BI-WEEKLY REPORT
Name NURSOFEA BINTI MESRI
Module Code ACC4999
Module Title INTERNSHIP FOR ACCOUNTING
Company MOTOROLA SOLUTIONS MALAYSIA SDN BHD
Department FINANCE
On-Site Supervisor MS. MARIA LEOW
Module Learning Outcomes
Successful students will be able to:
1. Identify key accounting practices in industry;

2. Perform tasks in relation to accounting concepts and theories;
3. Evaluate your own performance;
4. Reflect on your performance and development.
Transferable Skills
Successful students will typically be able to:
5. Communicate well (both oral and written) with different groups of stakeholders in the
industry;
6. Work in teams;
7. Develop life-long learning by gaining knowledge from different stakeholders while
completing the internship.
NB: Students are expected to keep 8 bi-weekly reports for a 16-week placement or 6 bi-weekly
reports for a 12-week placement.
Page 4 of 18
Bi-Weekly Report 1 and Dates: 16th August 2021 – 27th August 2021
2
Duties/Tasks • A conference meeting was held for the transition of

Performed tasks by the previous intern.
• Attended a full-day New Hire orientations by Motorola
Solutions Malaysia Sdn Bhd.
• Read through previous reports done by the previous
intern.
• Prepared a Mansum Releases Report, Mansum
Revenue Reports, Project Summary Reports that
includes 24 country codes and Direct COF Reports
(Direct Releases, Direct Billings, Direct Inventories and
Direct Billings).
• Fully in charge of reports
Learnings/Challenges Learnings
• Learnt and studied Motorola Solutions Sdn Bhd system.

• Learnt and reviewed daily tasks and the days (Workday
-2 to Workday +9) to publish reports.
• Teamed with the previous intern to study on Motorola’s
system.
• Explored Microsoft Excel.
• Learnt how to transfer files from Motorola’s US Server
(Citrix) to Local Disk C to make things easier when
uploading reports.
Challenges
• It was difficult to understand the system as it was all

new and quite complicated.
• Finished late due to system updates by the US server.
• Took some time to understand and get used to
modifying the reports
Actions Taken to • Listened attentively throughout conference meetings.
Improve • Went through the previous intern’s recorded meetings
for future use.
• Held a conference meeting with the previous intern to
clear my doubts and avoided mistakes.
• Listened attentively and recorded the conference
meeting for future use.
Module Learning • MLO 1: Evaluate your own performance.
Outcomes Achieved • MLO 2: Evaluate your own performance.
• MLO 3: Reflect on your performance and development
Page 5 of 18
Bi-Weekly Report 3 and Dates: 30th August 2021 – 10th September 2021
4
Duties/Tasks • Prepared for Motorola Solutions Sdn Bhd end month

Performed closing of accounts.
• Compared Mansum Releases by publishing a Data
Source Check between two dates.
• Prepared Mansum Revenue Reports and Mansum
Releases Reports.
• Extracted out 24 country codes for Project Summary
Reports.
• Sent out all reports by email.
• Prepared a full GL Tied Out (for all accounts) for the
end month for Mansum Revenue Reports.
• Prepared and extracted 24 country codes for Project
Summary Reports.
• Extracted Direct COF Reports (Direct Releases, Direct
Billings, Direct Inventories and Direct Billings).
• Prepared a data source check between 2nd September
2021 and 9th September 2021 for Mansum Releases
Report difference.
• Prepared GL Tied Up and transferred files accordingly
to country codes to Google Drive
• The comparison of data source of check made it easier

for comparison of variance in reports.
for comparison of variance in reports.
• Learnt GL Tied Up reports and how it is done.
Challenges
• Sent out reports quite late as reports by the US Server

was not refreshed until late evening.
• Slow transferring of file as data in reports were big.
• Insufficient time for GL Tied Up reports as there were
many country codes to be done.
Actions Taken to • Contacted IT service for help.
Improve • Held conference meeting with supervisors to approve
reports.
• Held a conference meeting with the person in charge of
the GL Tied Up file.
• Wrote down notes to make tasks easier to understand.
Module Learning • MLO 1: Identify key accounting practices in industry.
Outcomes Achieved • MLO 2: Perform tasks in relation to accounting concepts
and theories.
• MLO 3: Evaluate your own performance.
• MLO 4: Reflect on your performance and development.
Page 6 of 18
Bi-Weekly Report 5 and Dates: 13th September 2021 – 24th September 2021
6
Duties/Tasks • Prepared Mansum Revenue Reports.

Performed • Prepared and extracted 24 country codes for Project
Summary Reports.
• Prepared and extracted 24 country codes for Project
Summary Reports.
to country codes to Google Drive.
• Prepared Global Releases Report.
• Prepared Mansum Releases Report.
• Learnt GL Tied Up reports and variances in figures and

how it is done.
• Compare variances between Releases reports.
Challenges

• Delay in US Server Refresh for Mansum Reports.
• Late updates from US server due to closing accounts.
Actions Taken to • Held a conference meeting with the person in charge of
Improve the GL Tied Up file.
• Wrote down notes to make tasks easier to understand.
• Waited patiently and prepared other reports while
waiting for the US Server to update.
Learning Outcomes • MLO 1: Identify key accounting practices in industry.
Achieved • MLO 2: Perform tasks in relation to accounting concepts
and theories.
Page 7 of 18
Bi-Weekly Report 7 and Dates: 27th September 2021 – 8th October 2021
8
Duties/Tasks • Prepared and extracted 24 country codes for Project

Performed Summary Reports.
• Prepared Global Releases Reports.
• Prepared Mansum Revenue Reports.
• Prepared a data source check between 4th October
2021, 5th October 2021, and 8th October 2021 for
Mansum Releases Report difference.
• Downloaded and extracted raw data for GL Tied Up file.
• All reports were done promptly.

for comparison of variance in reports for checking.
Challenges
• Slow downloads during extraction of Global Releases.

many country codes to be done and checked.
Actions Taken to • Waited patiently and prepared other reports while
Improve waiting for downloads of reports.
• Held a conference meeting with the person in charge of
the GL Tied Up file for further checking.
and theories.
Page 8 of 18
Bi-Weekly Report 9 and Dates: 11th October 2021 – 22nd October 2021
10

• Prepared Mansum Revenue Report.
• Prepared Mansum Release Report.
Challenges

• Slow downloads during extraction of Global Releases.
• Late updates for Direct COF Reports from US server.
Actions Taken to • Held a conference meeting with the person in charge of

Improve the GL Tied Up file for checking.
• Contacted IT service for help and got the reports
extracted in time.

and theories.
Page 9 of 18
Bi-Weekly Report 11 Dates: 25thth October 2021 – 5th November 2021
and 12

• Prepared Global Releases.
• Prepared a full GL Tied Out (for all accounts) for the
end month for Mansum Revenue Reports.
Challenges
• Microsoft Excel technical issues.

• Worked late as the US server refresh was slow due to
US timing.
Actions Taken to • Asked my supervisor for assistance.

Improve • Contacted IT service for assistance.

and theories.
Page 10 of 18
Bi-Weekly Report 13 Dates: 8th November 2021 – 19th November 2021
and 14
Duties/Tasks • Prepared Mansum Revenue Report.

Performed • Prepared and extracted 24 country codes for Project
Summary Reports.
• Prepared Global Releases Report.
Challenges
• Microsoft Excel technical issues.

• New details about GL Tied Up file were given at the last
minute due to miscommunication.
Actions Taken to • Doubled-checked formula in Microsoft Excel.

Improve

and theories.
Page 11 of 18
Bi-Weekly Report 15 Dates: 22nd November 2021 –3rd December 2021
and 16

Prepared Mansum Release Report.
Challenges
• Slow downloads during extraction of Global Releases

• Slow downloads of GL Journal.
Actions Taken to • Multi-tasked other reports during the delay.

Improve

and theories.
Page 12 of 18
Reflection (1500 words)
For this reflection, you are required to discuss the following points in detail.
▪ Discuss challenges/opportunities faced during the internship period.
▪ Identifying strengths/weaknesses in order to improve yourself.
▪ Discuss your future plan.
▪ DISCUSS CHALLENGES/OPPORTUNITIES FACED DURING THE INTERNSHIP

PERIOD.
On the first week of working the internship in Motorola Solutions Sdn Bhd, the tasks
from the previous intern were transitioned to me. I had to learn an appropriate amount of
how Motorola works in their own system and way in a week as the task given to me would
be fully handed and taken responsibility under me. As for technical skills, I had to brush
up as it involved skills such as Vlookup and comparisons of figure variances. Despite the
learnings I had to quickly pick up on, aside from recording the meeting of transition, I had
to take down notes on each report I had to retrieve and send out. I had a difficult time
figuring out the days of tasks and reports needed to be done as Motorola Solutions Sdn
Bhd specifically have the dates of when these reports should be retrieved and sent out.
The reports included were Mansum Revenue reports, Mansum Releases reports, Project
Summary Reports of 24 country codes, Direct COF reports inclusive of Direct Billings,
Direct Releases, Direct Inventories and Direct COGS, Open and Closed Internal
Summary Orders and Sub Order Summary reports of Hong Kong and Macau, India and
Singapore, Global Releases reports and GL Tie Up file for multiple countries under the
Entity Owner team.
The first month of being an intern, I was facing a number of challenges as I was still
learning to adapt to the Motorola system. I had to work late nights as I had troubles on
balancing the Mansum Revenue reports which also included GL Journals. However, my
supervisor, Ms. Maria helped me throughout the whole incident. Every week, there would
be an update on the tabs of these reports retrieved, which would ultimately mean I had to
keep updating these files. On every closing date for Motorola’s closing of accounts, the
server would be on delay, which means I have to wait for these raw data to be refreshed.
Page 13 of 18
The challenges I faced were the insufficient time to send out these reports. Hence, I had
to work on late nights as these reports are to be sent out as soon as possible to the
Senior colleagues. As new information regarding my tasks are always updating weekly,
the notes I had on my first week were not as reliable anymore, I had to record meetings
between my colleagues and I and refer to these recorded meetings if I had an issue. As I
keep referring, I am losing and delaying my time. At these times, I wished that things
would be so much easier if we were all doing the internship physically instead of virtually.
The first month of my internship was very hectic as I was still learning and adapting to
how my colleagues preferred their work to be done. However, my colleagues were kind
enough to support me throughout my intern journey to teach me and guide me to prepare
my reports thoroughly and promptly.
I took these challenges as an opportunity to learn and be better. As months passed
by, I managed to get my reports sent out on time and on days, I managed to finish it in a
couple of hours. However, it is normal for these raw data to be delayed on every closing
date as the server might be down or jammed by the amount of people entering. This is
where I take my opportunity to multi-task and prepare other reports to make my tasks
easier and faster. I would double-check my reports before sending it out to my Senior
colleagues to make sure they do not have troubles while doing their own reports or
calculations. These challenges have helped me improved in many ways and my skills.
With the improvements I have made after a month of interning, my reports have started to
look better, and I have become more efficient than my first week of interning. I have learnt
to be more outspoken to the IT Service desk in the case of any IT help needed during the
retrieving of the data.
Page 14 of 18
▪ IDENTIFYING STRENGTHS/WEAKNESSES IN ORDER TO IMPROVE
YOURSELF.
The strengths I had during the internship period was the right amount of self-
confidence I had. After the first month of working, I gained a lot of confidence in my
reports, and I was not afraid of asking questions on areas that I was not sure myself. My
communication skills and professional manner in speaking helped me understand and
respond to my colleagues allowing me to deliver an engaging and effective message. The
positivity I had during my internship journey has shown my on-site Supervisor that I am
willing to work hard and learn as much as I can, proving that I am maintaining a
progressive mindset. The adaptability to learn new tasks and learn different processes
shows how I can handle in different challenges in a fast-paced working environment. As
an intern, I have good set of skills which also includes teamwork, a priority set in Motorola
Sdn Bhd. I work with professionals, senior colleagues as well as the other interns. I have
helped other interns as well as assisted my senior colleagues on reports that were
needed to be retrieved urgently. I have also a good interpersonal skill which includes
listening and showing respect to the upper position level of employees in Motorola Sdn
Bhd. I am more accepting to feedbacks. Hence, turning these feedbacks to efforts to
improve upon the areas that are needed to be focused on. My outspoken skills have
helped me got through the days of my interning as if an issue rises, I am not afraid to ask
any questions to my supervisor or my team. Hence, they would always help me if I had
any problems in my reports.
The weaknesses I had during my internship were my technical skills that included
Microsoft Excel which I hope to be improved in the present and future. My tasks involved
analyzing data and the use of VLOOKUP, IFERROR as well as Pivot Tables. I hope to
take on a virtual course or a professional course on Microsoft Excel and brush up on my
technical skills. Although I am able to adapt quickly, it took rather some time for me to
learn how these reports were prepared and retrieved as I struggle with last minute
changes by the upper-level employees in my department. As new information were
flowing in throughout every week, I had some misunderstandings which have led to re-
Page 15 of 18
doing these reports multiple times. I hope to be a fast learner in a good way in terms of
helping my colleagues have a better understanding of my reports efficiently in the future. I
have learnt to double check with my colleagues before sending out these reports. Besides
that, criticism would also be one of my weaknesses. I work extremely hard as an intern
and if something is not done good enough, criticisms would be made, and I struggle with it
most of the times. I learn how to take these criticisms non-personally but instead, take
these criticisms as feedback or a guidance to help me work efficiently to avoid any errors
in my reports.
Page 16 of 18
▪ DISCUSS YOUR FUTURE PLAN.
I have gained so much knowledge and insights while interning in Motorola solutions
Sdn Bhd. I enjoyed working in this company. Therefore, my future plan is to continue
working in the finance department of Motorola Solutions Sdn Bhd. I hope to be absorbed
into the company as I have enjoyed my internship program along the four months. Aside
from being happy in the company, I have learnt and gained so much of knowledge and
support from my colleagues. The amazing teams I have worked with have trusted me
enough with the reports handed over to them. I also wish to be recognized as the intern
who have worked hard to get the recognition. I understand that working in a multi-national
company, a fast-growing company, brings in many tough challenges upon me. However,
with the positive mindset I have, I believe I that can change these challenges into
opportunities for me to gain experience and upgrade my soft skills and technical skills.
While interning, I was placed under the Finance team as well as the Entity Owner team.
The Entity Owner team includes many other employees who are the owners of the main
files of countries. As I had tasks under the Entity Owner team, I have learnt that these GL
Tie Up files are important for each country. I hope to be absorbed under the Entity Owner
team as there could be a relocation to other countries, which would be a fun experience to
learn the culture of a different country. However, I do not mind if there is no placement for
me in Motorola solutions Sdn Bhd, I would still like to explore a new working environment
as I believe that the willingness to learn helps me to where I want to be.
Page 17 of 18
Please tick (✓) where applicable:
I have received and accepted a job offer from the company.

I have received a job offer from the company but decided not to accept it.
Please state your reason(s) for declining the offer:
I have not received an offer from the company. ✓
Page 18 of 18

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CENTRE FOR UNIVERSITY OF HERTFORDSHIRE PROGRAMMES

▪ I (we) have submitted one printed copy of my (our) assignment bound

Internship Report and Reflection (50%)

Name NURSOFEA BINTI MESRI

Module Code ACC4999

Module Title INTERNSHIP FOR ACCOUNTING

Company MOTOROLA SOLUTIONS MALAYSIA SDN BHD

On-Site Supervisor MS. MARIA LEOW

Module Learning Outcomes

Successful students will be able to:

1. Identify key accounting practices in industry;

Successful students will typically be able to:

Duties/Tasks • A conference meeting was held for the transition of

• Learnt and studied Motorola Solutions Sdn Bhd system.

• It was difficult to understand the system as it was all

Duties/Tasks • Prepared for Motorola Solutions Sdn Bhd end month

• The comparison of data source of check made it easier

• Sent out reports quite late as reports by the US Server

Duties/Tasks • Prepared Mansum Revenue Reports.

• Learnt GL Tied Up reports and variances in figures and

• Insufficient time for GL Tied Up reports as there were

Duties/Tasks • Prepared and extracted 24 country codes for Project

• All reports were done promptly.

• Slow downloads during extraction of Global Releases.

Duties/Tasks • Prepared and extracted 24 country codes for Project

• All reports were done promptly.

• Insufficient time for GL Tied Up reports as there were

Actions Taken to • Held a conference meeting with the person in charge of

Learning Outcomes • MLO 1: Identify key accounting practices in industry.

Duties/Tasks • Prepared and extracted 24 country codes for Project

• All reports were done promptly.

• Microsoft Excel technical issues.

Actions Taken to • Asked my supervisor for assistance.

Learning Outcomes • MLO 1: Identify key accounting practices in industry.

Duties/Tasks • Prepared Mansum Revenue Report.

• All reports were done promptly.

• Microsoft Excel technical issues.

Actions Taken to • Doubled-checked formula in Microsoft Excel.

Learning Outcomes • MLO 1: Identify key accounting practices in industry.

Duties/Tasks • Prepared and extracted 24 country codes for Project

• All reports were done promptly.

• Slow downloads during extraction of Global Releases

Actions Taken to • Multi-tasked other reports during the delay.

Learning Outcomes • MLO 1: Identify key accounting practices in industry.

▪ DISCUSS CHALLENGES/OPPORTUNITIES FACED DURING THE INTERNSHIP

I have received and accepted a job offer from the company.

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