e/;LFkrk ,oa lqyg

MEDIATION AND CONCILIATION

e/;LFkrk ,oa lqyg ¼ MEDIATION AND CONCILIATION½

if'peh ns”kksa esa fo|eku e/;LFkrk ,oa Hkkjr esa ekU; lqyg ,d izdkj gh gSA e/;LFkrk o
lqyg ,d nwljs ds iz;kZ;okph gksus ds CySd fof/k “kCndks’k esa muds vFkZ ls le>k tk ldrk gS
A method of non-binding dispute resolution involving a neutral third party
who tries to help the disputing parties reach a mutually agreeable solution-Also
termed conciliation.

a. A Settlement of a dispute in an agreeable manner.

b. A process in which a neutral person meets with the parties to a dispute
(often labor) and explores how, the dispute might be resolved.

(Black’s Law Dictionary Seventh Edition P. 284)

e/;LFkrk ,oa lqyg esa foHksn ds lEcU/k esa foLr`r ifjppkZ ,sls yksxksa esa gksrh jgrh gS]
tks ,-Mh-vkj- e/;LFkrk ,oa vUjkZ’Vªh; fMIykseslh djrs gSa mudk lq>ko gS fd lqyg vck/;dkjh
ek/;LFke gS] tcfd e/;LFkrk ek= ,d lg;ksx okrkZA vU; bldks bl izdkj Hkh dgrs gSa fd
lqyg esa r`rh; i{k fooknxzLr i{kdkj dks vius fooknksa ds lek/kku ds fy, ,d lkFk ykrk gS
tcfd e/;LFkrk mlls vkxs c<+rs gq, r`rh; i{k ds }kjk le>kSrs ds lq>ko dks Hkh vUrxzZLr
djrk gSA gkykafd vU; yksx mDr izdkj ds fofHkUurkvksa dks vLohdkj djrs gSa vkSj rdZ nsrs gSa
fd “kCnksa ds vkil esa ifjorZuh;r ds laca/k es dksbZ lekurk ugha gSAgkykafd lqfo/kktud vUrj
ml rdZ es T;knk mfpr izrhr gksrk gS fd izFkkxr mi;ksxksa ls nksuksa esa foLr`r i;kZ; ds :i esa
fpfUgr fd;k tk ldrk gSA

fookn ds fofHkUu pj.k ¼DIMENSIONS OF A DISPUTE½

1- rF;
2- fLFkfr
3- nkok@izfrj{kk
4- rdZ
5- fof/k ¼ijEijkxr vf/kdkj o mipkj½
e/;LFkrk ds fy, lanHkZu gsrq mi;qDr Lrj
¼STAGES AT WHICH THE CASES MAY BE REFERRED FOR MEDIATION½
fopkj.k dk izR;sd pj.k e/;zLFkrk ds fy, mi;qDr gksrk gSA
,sls oknksa dks tks oknfcUnq fofu”p; ds fy, fuf”pr gS]
izdh.kZ dk;Zokgh] lk{;] rdZ ds Lrj ij e/;LFkrk lEHko gSA ,sls okn tks vihyh; U;k;ky; ds
le{k yfEcr gS] fjV fiVh'ku esa LFkkukUrj.k fiVh”ku esa Hkh e/;LFkrk lEHko gSA
,sls fookn tgkWa e/;LFkrk mi;qDr ugh
(DISPUTES WHERE MEDIATION IS NOT APPROPRIATE)
e/;LFkrk fuEu ifjfLFkfr;ksa esa mi;qDr ugha gksrh gS

1- tgkWa i{kdkjksa us okrkZ ds fy, bUdkj dj fn;k vFkok okrkZ ds fy, rSZ;kj ugha gSaA
2- tgkWa i{kdkj U;kf;d fofu”p;u pkgrs gSaA
3- tgkWa fookn dh yksd izd`fr gS vFkok fookn yksd er dks Hkh vkdf’kZr dj jgk gSA
4- tgkWa “kfDr;ks dh vlekurk gS] tks _tq djkj esa ck/kd gSA
5- i{kdkj fof/kd iwoksZDr pkgrk gSA
6- tgkWa foyEc ls i{kdkj dks Qk;nk gks jgk gksA
7- tgkWa i{kdkj dks i;kZIr lwpuk ugha gSA
8- dfBu ekeys tks yksduhfr o laoS/kkfud ekeyksa ls lEcfU/kr gSA
9- ,d i{kdkj ;g fo'okl djrk gS fd nwljk i{k fookn es foyEc dkfjr djus ds fy, lgkjk ys
jgk gSA
 ,sls ekeys tgkWa e/;LFkrk mi;qDr gS
(DISPUES WHERE MEDIATION IS APPROPRIATE)

fuEu ekeyksa esa e/;LFkrk mi;qDr gksrh gS&

1- tgkWa i{kdkj okrkZ }kjk lek/kku pkgrs gSaA
2- tgkWa i{kdkj Hkfo’; esa lEcU/kksa dks cuk, j[kuk pkgrs gSaA
3- tgkWa izfrdwy fu.kZ; ls cpuk pkgrs gSaA
4- tgkWa i{kdkj lk{kh ds :i esa mifLFkr ugha gksuk pkgrs gSa vFkok vkSipkfjd okn ugha yM+uk
pkgrs gSaA
5- fopkj.k dk lEHkkfor [kpkZ fookn dh dher ls vf/kd gSA
6- i{kdkj Rofjr lek/kku pkgrs gSaA
7- i{kdkj fu’d’kksZa ij viuk fu;a=.k pkgrs gSaA
8- -------------------------
9- i{kdkj xksiuh;rk pkgrs gSaA
10- i{kdkj xSj ijEijkxr mipkj pkgrs gSaA
vPNs e/;LFk ds xq.k
¼QUALITIES OF A GOOD MEDIATOR½

xfr”khyrk yphykiu vfu.kZ;drkZ

lfØ;] lko/kku lq>koksa ,oa fodYiksa dktud vk”kkoknh
fo”ys’kd laokndrkZ /kS;Z”khy
,deksMsfVo lg;ksx drkZ ldkjkRed n`f’Vdks.k
mRizsjd Jo.kdrkZ fouez
lwpukdrkZ ekxZn”kZd mRizsj.kdrkZ
daosaflaax bZekunkj okLrfodrk igpkudrkZ
lg;ksxdrkZ fouez ;qfDr;qDr
fouksnh LoHkko le; izcU/kd
fo”okl;ksX; rVLFk

e/;LFkrk D;kas (WHY MEDIATE)

lEcU/k ;|fi ugha Hkh gks ldrs gSa ijUrq tkjh jgus pkfg,A
okrkZ cUn gks ldrh gS ijUrq ,d dq”ky rVLFk O;fDr okrkZ izkjEHk djus esa lgk;d gks ldrk gSA
,d r`rh; O;fDr dh mifLFkfr ifjos”k ifjofrZr dj ldrh gSA
i{kdkj lqyg ds bPNqd ;k viuhs fLFkfr dk iquZewY;kadu djrs gSaA
xksiuh;rk egRoiw.kZ gSA
i{kdkjksa dks vfUre ifj.kke ij fuiyo esa fgr gksrk gSA
le; Hkh ,d dkjd gks ldrk gSA
e/;LFkrk ds ykHk BENEFITS OF MEDIATION)
izkbosV Rofjr vkSj ogu;ksX;A
i{kdkjksa dks ,d volj iznku djrk gS fd os vius dsl dks Lo;a ds “kCnksa esa izLrqr dj ldrk gS vkSj
vius nkos ds lEcU/k esa okrkZyki esa izR;{kr% Hkkx ys ldrk gSA ,d ,slk Qksje gS ftlesa l`tukRed]
xkSjiqjkru] mipkj] tks i{kdkjksa ds fNis gq, dkjckj o O;fDrxr fgr dks izkRs lkfgr djs] izkIr gksrs gSaA
(i) fu%'kqYd (Free)
dksbZ [kpZ ugha
okndkfjrk ls de [kphZyk
(ii) _tq o rVLFk (Fair and Neutral)
i{kdkj le>kSrk dh “krksZ dks r; djrs gSaA
nksf’krk ;k funksZf’krk dk fofu”p;u ughaA
(iii) le; cpkuk (Saves Time)
,d ehfVax esa iw.kZ gks ldrk gSA
fof/kd ;k vU; izfrfuf/k dk fodYiA
(iv) xksiuh;rk (Confidential)
fookn dk Orfjr fuLrkj.kA
laxzfgr lwpuk;sa fdlh vU; dks ugha crkbZ tkrhA
(v) okndkfjrk ls cpko (Avoids Letigation)
yEcs le; ds okn ls cpk tk ldrk gSA
fookn fuLrkfjr gks ldrk gSA
(vi) okrkZyki esa lq/kkj (Improves Communication)
i{kdkj [kqydj vius fNis gq, erHksnksa dks O;Dr djrs gSaA
okrkZyki esa c<+ksRrjh ls ikjLifjd loZekU; lqyg lEHko gSA
i{kdkjksa }kjk lwpuk 'ks;j djus ls fookn ds fuLrkj.k esa le> c<+rh gSA
(vii) thr&thr izkfLFkfr (Win-Win position)
U;kf;d fu.kZ; dh rqyuk esa mHk; i{k thr dh izkfLFkfr esa gksrs gSaA
(viii) i{kdkjksa dk ifj.kke ij fu;a=.k (Parties control outcome)
e/;LFkrk ds ifj.kke lnSo i{kdkjksa ds fu;a=.k esa gksrk gA i{kdkj vfuf'prrk o vlarqf’V tks
U;k;ky; esa eglwl djrs gSa] ls cp ldrs gSA
(ix) LoSfPNd (Voluntary)
dksbZ Hkh i{k fdlh Hkh le; e/;LFkrk ls ihNs gV ldrk gSA
(x) dksbZ vihy@iqujh{k.k ugha (No Appeal/Revision)
(xi) U;k; “kqYd dh okilh (Refund of Court Fee)
(xii) lqfo/kk (Convenient)
i{kdkjksa dh lqfo/kkuqlkj j[kk tk ldrk gSA
fdlh Hkh LFkku ij fdlh Hkh le; fd;k tk ldrk gSA
lkekU; dk;Zfnol ;k ?k.Vksa esa lhfer ugha fd;k tk ldrk gSA
(xiii) lEcU/kksa dks lqjf{kr j[kuk (Preserves relationship)
e/;LFkrk esa U;kf;d okndkfjrk ds lkis{k laca/kksa dks ifjjf{kr cuk;s j[kk tk ldrk gSA

फतेहपुर िजला िविधक सेवा ािधकरण के अ गत म थता क सन २०११ से ि याशील

e/;LFkrk ds ykHk

7-