SAMANTHA ROBERTS

 
Woking, Surrey GU22 9EU | 07429349496 | sammy.2000@live.co.uk

SUMMARY
Qualified NVQ3 hairdressing assistant, holding 3 and half years of experience in salons. Friendly and
professional, able to work flexible hours, including weekends and evenings.

EXPERIENCE
06/2021 to 08/2021 Administrative Assistant
Pet Rescue － Elche, Spain
 Walked visitors to appropriate staff member or meeting location.
 Managed new files and retrieval requests with speed and accuracy.
 Performed administrative tasks such as filing, developing spreadsheets,
faxing reports, photocopying collateral and scanning documents for inter-
departmental use.
 Maintained a clean reception area, including lounge and associated
areas.
 Greeted visitors and appropriately directed to designated areas.
 Supported office operations, managed client correspondence, tracked
records and handled internal communications.

06/2019 to 11/2019 Hairdressing Assistant

Paul Michaels － Catral, Spain
 Managed daily clients by working within company time frames.
 Provided exceptional client care, resulting in positive customer reviews.
 Maintained spotless studio in compliance with regulations.
 Provided expert knowledge in company's latest hair products.
 Set up workstation and treatment room with necessary products,
equipment and supplies for daily appointments.
 Recommended products to customers to meet current needs or resolve
specific concerns.

09/2015 to 06/2018 Hairdressing Assistant

Toni&Guy － Woking, Surrey
 Managed daily clients by working within company time frames.
 Provided exceptional client care, resulting in positive customer reviews.
 Maintained spotless studio in compliance with regulations.
 Provided expert knowledge in company's latest hair products.
 Set up workstation and treatment room with necessary products,
equipment and supplies for daily appointments.
 Recommended products to customers to meet current needs or resolve
specific concerns.
 Stayed up-to-date on current and emerging trends to increase professional
value and meet diverse client needs.

SKILLS
 10-key proficiency  Product selling techniques
  Transporting files
 Accounting skills
 Managed automated systems.
 Appointment scheduling
 Office equipment operations
 Hairstyling techniques
 Friendly communication
 Colouring methods
 Salon cleaning
 Braiding and weaving
 Product knowledge
 Outstanding customer service

EDUCATION
2018 NVQ Level 3: Hairdressing
Guildford College of Further and Higher Education － Guildford, SRY

2016 GCSEs: Art

The Bishop David Brown School － Woking, SRY

2016 NVQ Level 1: Hairdressing

The Bishop David Brown School － Woking, SRY