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Thank you for buying a JAY-BE® product. Our aim is to ensure you are
completely satisfied with your purchase.

Preparing your new mattress ready for use

Step 1
Unroll - Carefully unwrap your mattress by tearing the plastic. DO
NOT use sharp tools to cut the plastic as you may damage the
product

Step 2
24
hours Please be advised that during the rolling of your mattress the
comfort layers are compressed and will need time to fully recover
after unwrapping. It will take approximately 24-72 hours for the
comfort layers to return to their optimum performance level.
However, your mattress can be used during this time.

Please contact us directly on:

JAY-BE® UK +44 (0) 1924 66 66 33

Mon to Thurs
service@jaybe.com
9am - 5pm (Fri 4pm)

jaybe.com JAY-BE® USA (800) 779-2650

Mon to Thurs
care@jaybe.com
9am - 5pm EST
PR2040